Implementation and Activation Manager

About WPP MediaWPP is a premier growth partner for the world's most recognized brands. Our exceptional team, trusted data insights, and leading-edge collaborations unify through WPP Open, our cutting-edge marketing platform. We empower clients to navigate transformations, seize opportunities, and achieve remarkable growth.WPP Media, driven by AI, merges medi…

About WPP Media and EssenceMediacom WPP is a leader in creative transformation. We harness the power of creativity to build prosperous futures for our people, planet, clients, and communities. For more details, visit wpp.com.WPP Media serves as WPP’s global media collective. In a landscape where media permeates every aspect of life, we unite the best platforms, people, and partners, creating limitless growth opportunities. Visit wppmedia.com for more information.At WPP Media, our culture and people are our greatest assets, enabling us to deliver outstanding experiences for our clients and one another. In this position, embracing WPP and WPP Media's core values is vital: o Strive for Excellence by Collaboratively Inspiring Transformational Creativity. o Foster Openness by Balancing People and Client Experiences through Trust. o Lead with Optimism by Advocating Growth and Development to Energize the Enterprise. A key player within WPP Media, EssenceMediacom represents a new type of media agency. Grounded in analytics and insights, and fueled by data and technology, we believe in the transformative power of media and creativity to achieve breakthroughs for the world’s leading brands. We assist clients in navigating modern marketing complexities and uncovering the insights needed to connect with consumers effectively. Our agency is tailored for the evolving communications economy — driven by data and technology, designed for people and algorithms, and flexible enough to adapt and grow. Role Summary and Impact The Implementation & Activation Director at EssenceMediacom is responsible for delivering exceptional excellence in Implementation Planning and Buying, including Social, Search, Programmatic, and E-Commerce. This role is propelled by data, technology, and automation to ensure client campaigns are executed and amplified effectively and efficiently.

WPP Media operates as WPP’s AI-driven media unit in Sydney, Australia. The team combines media expertise, data analysis, and strategic partnerships to help clients personalize creative campaigns at scale. Clients rely on WPP Open, which uses Open Intelligence, to gain transparent insights into their media investments and understand the performance of their strategies. Over the past ten years, WPP has developed a global client practice dedicated to creating tailored solutions for its largest clients. Teams are structured around each client’s unique needs, connecting them with specialized resources and knowledge across communications, experiences, commerce, and technology. More information is available at wppmedia.com.

Join WPP Media as the Associate Director of Implementation & Activation, a pivotal role where you will drive the successful execution of media strategies for our clients. You will collaborate with cross-functional teams to integrate innovative solutions, ensuring campaigns are delivered on time and meet client expectations. Your expertise in project management and media activation will be key to optimizing processes and enhancing client relations.

Join WPP Media as a Programmatic Implementation & Activation Manager, where you'll play a pivotal role in orchestrating the activation of client campaigns. This position demands a proactive approach in ensuring exemplary campaign delivery, crafting innovative implementation strategies, and developing media schedules that drive business growth. You'll oversee team workloads, nurture collaborative relationships, and work closely with stakeholders to exceed client expectations and achieve outstanding results.

About WPPWPP is the premier growth partner for the world's most iconic brands. We integrate advanced media intelligence and data solutions, exceptional creativity, innovative production, transformative enterprise solutions, and expert strategic guidance, all within a single entity. Powered by our remarkable talent and the WPP Open marketing platform, we empower our clients to navigate change, seize opportunities, and achieve transformative growth. For further details, visit WPP.com.Discover your potential with Mindshare, a part of WPP Media. If this role doesn't perfectly align with your skills, we encourage you to apply anyway so we can include you in our Talent Pool for future opportunities.Join us as the operational powerhouse driving award-winning initiatives for some of the world’s most cherished brands.About WPP MediaWPP is the creative transformation company harnessing creativity to forge better futures for our people, planet, clients, and communities. For more insights, please visit wpp.com.WPP Media is WPP’s global media collective. In a media landscape that is omnipresent, we unite the best platforms, people, and partners to create boundless growth opportunities. For more information, visit wppmedia.comAt WPP Media, we value our culture and our people, which empower us to deliver outstanding experiences for both our clients and each other. In this role, embracing WPP and WPP Media’s core values will be essential:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Location: Flexible - For candidates within commuting distance of our offices in Sydney or Newcastle, we encourage a hybrid work model (3 days in the office, 2 days remote). For those located outside these areas, full remote options are available.About UsAt Avetta, we empower leading organizations by connecting them with qualified suppliers, contractors, and vendors through our innovative SaaS platform. Our technology enhances visibility and fosters sustainable growth for businesses and their supply chains, with over 85,000 active customers across more than 100 countries.Role Overview - As an Implementation Project Manager (IPM), you will play a crucial role in the successful execution of client onboarding and implementation initiatives. You will collaborate with clients to facilitate a seamless transition onto the Avetta platform, managing implementations and specific workstreams within larger projects, all while ensuring timely delivery and high-quality execution.The IPM will work closely with both internal teams and client stakeholders to coordinate activities, monitor progress, and address challenges. You will adhere to established implementation methodologies and receive guidance from senior team members on more complex scenarios, paving the way for growth into advanced project leadership roles.Key ResponsibilitiesClient Implementation DeliveryOversee client implementations and specific workstreams within larger projects.Assist in client onboarding processes, including kickoff meetings, timelines, and status updates.Gather and analyze client requirements, translating business needs into system configurations and setup tasks.Guide clients through standard onboarding processes, ensuring clarity regarding timelines, roles, and expectations.Project Coordination & ExecutionCreate and maintain project plans, timelines, and task tracking using established tools and templates.Monitor project progress, identify risks, and escalate issues to senior team members as necessary.Coordinate cross-functional activities across Product, Engineering, Operations, and Support teams.Ensure system configurations and setups are completed, tested, and validated before going live.Client Communication & SupportAct as the primary point of contact for daily client communication during implementation.Provide regular updates on project status and ensure client satisfaction throughout the onboarding process.

Customer Implementation Manager, APAC RegionLocation: Sydney About Gorgias Gorgias builds tools that help ecommerce brands connect with customers through meaningful conversations. Our platform brings together AI and deep product expertise to support and re-engage shoppers at every stage of their journey. We focus on making each brand-customer interaction personal, seamless, and intelligent. Quality: We help brands deliver authentic conversations that reflect their values. Experience: We aim to make shopping easy, from the first chat to checkout. Re-engagement: We foster one-on-one dialogues that stand out from traditional marketing. As AI changes how people shop, Gorgias is building the foundation for the next generation of ecommerce. Our vision: every brand can have its own intelligent agent, so every customer feels recognized and understood. About the Customer Implementation Team The Customer Implementation Team ensures each new customer gets a smooth, effective start with Gorgias. This group delivers premium onboarding, expert advice, and a strategic approach that goes well beyond basic setup. By sharing product knowledge and guiding customers through best practices, the team helps businesses launch quickly and see value from Gorgias Helpdesk and AI Agent products. Implementation plays a key role in product adoption, ongoing use, and customer retention. As AI becomes central to customer support, the team helps clients unlock automation, configure AI Agents, and start seeing results from day one. Building strong relationships with customers, the team contributes directly to their growth and satisfaction with Gorgias solutions.

Embark on a career journey with Mindshare, a proud member of WPP Media. If this position doesn’t perfectly match your skills, we encourage you to apply anyway. You will be added to our Talent Pool for future opportunities.Join a prestigious global media organization focused on fostering 'Good Growth' and play a pivotal role in redefining media to benefit individuals, clients, and the planet.About WPP MediaWPP is the creative transformation leader, leveraging creativity to forge better futures for our people, planet, clients, and communities. To learn more, visit wpp.com.WPP Media stands as WPP’s global media collective, uniting prime platforms, talented individuals, and strategic partners to unlock endless growth opportunities in a media-saturated world. For additional insights, visit wppmedia.com.We prioritize our culture and our people at WPP Media. It’s our commitment to delivering extraordinary experiences for our clients and each other. This role will require a strong alignment with WPP and WPP Media’s core values:Be Extraordinary: Lead Collectively to Inspire Transformational Creativity.Create an Open Environment: Balance People and Client Experiences by Cultivating Trust.Lead Optimistically: Champion Growth and Development to Mobilize the Enterprise.About Mindshare: A Leading Brand Within WPP MediaMindshare is dedicated to delivering Good Growth for its clients. As 'Growth Architects,' we focus on growth that is beneficial for all stakeholders—better for individuals, the environment, and businesses alike—through intentional media use, fostering meaningful consumer connections, enhancing brand trust, and achieving superior outcomes for all involved.The Role:Location: SydneyWe promote a flexible working culture while encouraging in-office collaboration, with most teams gathering in the office three days a week.

Join Deputy, a global leader in SaaS workforce management, as a Senior Payroll Implementation Consultant. We are a remote-first company with a vibrant presence in Sydney, Melbourne, San Francisco, and London, and we have a dynamic team working from various locations, including across the United States.Our innovative platform empowers over 1.5 million workers and 375,000 workplaces across more than 100 countries, backed by prominent global investors and recently achieving Unicorn status.At Deputy, our goal is to transform the world of work for the 80% of the workforce who are hourly workers. We revolutionize the frontline, ensuring that businesses not only thrive but also create an environment where their employees are engaged and fulfilled.We are committed to becoming an AI-native company, giving you the tools and freedom to employ AI in your daily responsibilities. You will receive the training and support necessary to harness AI creatively and responsibly, enhancing problem-solving and innovation.If you have a passion for developing people-centric solutions that empower both businesses and their teams, we invite you to join us at Deputy and make a meaningful impact!

Legal AI Implementation StrategistLocation: Sydney, HybridJoin Us in Revolutionizing Compliance with AIAt Haast, we believe that legal and compliance professionals hold the key to transforming AI deployment within enterprises. As a pioneer in enterprise-grade AI tailored for legal and compliance teams, we seek an individual with a robust background in law or compliance who is passionate about leveraging this expertise to reshape how businesses manage compliance.This role transcends traditional legal responsibilities; it is designed for those who are deeply familiar with the intricacies of legal and compliance functions.About HaastHaast is redefining compliance, turning it from a burdensome task into a streamlined, intelligent workflow. Our innovative platform reduces review times by 80% and enhances productivity fourfold, similar to how Canva transformed design and Atlassian revolutionized project management.The Significance of This RoleWith compliance being a $50B global challenge, we are committed to redefining its solutions. When Haast integrates with a Tier-1 enterprise, we need someone who comprehensively understands their legal processes to analyze and enhance them, alleviating friction and formulating an effective AI strategy. This position requires fluency in the language of General Counsels and CMOs, with firsthand experience of the hurdles faced by legal teams.Your ResponsibilitiesOversee AI implementation projects from initiation to full deployment.Collaborate with enterprise legal and compliance teams to analyze their workflows and pinpoint areas where AI can significantly contribute.Convert complex legal documents into structured logic for AI processing.Assist legal, compliance, and marketing teams in mastering and trusting the platform.Identify and resolve strategic and technical challenges effectively.Provide real-time customer feedback to Product and Engineering for shaping Haast's future roadmap.Develop scalable, repeatable processes as we expand globally.What We SeekStrong background in law or compliance with a focus on AI implementation.Proven experience in workflow analysis and strategic development.Excellent communication skills to engage with stakeholders at various levels.Ability to translate complex concepts into actionable strategies.

Join WPP Media as the Associate Director of Implementation and Activation, where you'll lead excellence in Implementation Planning and Buying across various channels including Social, Search, Programmatic, and E-Commerce. Your role will be crucial in leveraging data, technology, and automation to ensure that client campaigns are executed effectively and efficiently while staying ahead of industry trends. This position demands a blend of strategic thinking and creative insight to deliver outstanding results for our clients.

Join System Canada Technologies as a Technical Implementation Consultant in Sydney, where you will play a crucial role in implementing innovative technology solutions for our clients. This contract position offers the opportunity to work alongside a talented team focused on delivering exceptional service and value.

Join our dynamic Customer Success team as an Implementation Consultant, where your accounting expertise will play a pivotal role in onboarding new clients to our innovative SaaS Accounting solution. We are seeking enthusiastic individuals with a background in accounting who are eager to embrace a consulting career. Our team is comprised of former accountants and Chartered Accountants who leverage their insights to assist diverse accounting teams in enhancing their closing processes. If you're ready to apply your educational background and professional experience in a customer-focused environment, delivering value to clients daily, this position is a perfect fit for you.*Please note that visa sponsorship is not available at this time.This role requires in-office work four days a week, with potential adjustments based on team and business needs as determined by the department leader. This requirement is subject to ongoing review and may change in the future.

Join System Canada Technologies as an Implementation Consultant, where you will play a pivotal role in driving successful project executions and client satisfaction. You will leverage your expertise to guide our clients through the implementation process, ensuring that solutions are tailored to meet their unique needs. Your contributions will be essential in optimizing project workflows and enhancing user experience.

Join Our Team as a Part-Time Implementation Consultant!As an Implementation Consultant at Instructure, you will play a vital role in enhancing our customers' experiences with our innovative SaaS solutions. Your expertise will guide clients through key configuration tasks and ensure seamless integration with various platforms.Consult with clients on:Single sign-on (SSO) integration with identity provider platforms.Data integrations with student information systems, membership management systems, and HR information systems.Configuration of user roles and permissions within the platform.Installation and setup of LTI-compliant third-party applications.Establishing account hierarchies tailored to platform usage.Assist in the migration of content from third-party platforms.Work collaboratively with customers to define and recommend technical solutions, including gathering requirements.Provide guidance on leveraging APIs for Instructure products.Deliver consulting services to diverse groups, translating technical concepts into accessible language.Research client needs to customize services and enhance the consulting offerings.Identify areas needing additional support or training.Engage in team projects that align with overarching team goals.Maintain comprehensive technical documentation related to integrations and implementations.Offer consulting on JavaScript and CSS overrides in Instructure products where applicable.

Caruso is revolutionizing the fund administration landscape with its AI-native platform tailored specifically for private markets. By replacing outdated systems with cutting-edge software and integrated services, we empower fund managers to optimize their operations, enhance investor experiences, and significantly increase their Assets Under Management (AUM).Since our inception just over two years ago, Caruso has rapidly amassed over $50 billion in assets, supporting more than 500 funds and 75,000 investors on our platform. Our remarkable growth of 4× year-on-year is fueled by dedicated investors as we expand our footprint across Australasia and the United States.Role OverviewAs an Implementation Consultant, you will be at the forefront of orchestrating end-to-end implementations of the Caruso platform for fund managers operating within private credit, real estate, and various sectors of private markets.This role transcends standard onboarding procedures. You will engage deeply with each client to understand their fund operations, distill requirements into streamlined system workflows, and execute implementations that foster genuine operational transformation and sustained adoption.You will navigate the intersection of fund operations, platform configuration, and execution delivery, collaborating with fund managers, CFOs, and back-office teams to modernize legacy processes and effectively bring the Caruso platform to life.

Role Overview NICE is hiring a Senior AI Implementation Engineer in Professional Services based in Sydney, Australia. This role focuses on delivering advanced AI solutions for clients using the NICE CXone platform. The position blends technical implementation with leadership in conversational design. Main Responsibilities Work directly with customers to deliver AI-driven solutions on the NICE CXone platform Lead the design and implementation of conversational experiences, including chatbots, voicebots, and knowledge assistants Support clients in building and optimizing multimodal AI agents About the Team The Professional Services group at NICE partners with clients to create engaging and effective AI-powered customer experiences. The team values innovation and technical excellence in every project.

Location: Sydney, AUAbout the Role:Join the dynamic Professional Services team at Auditdata as a Project Manager. In this pivotal role, you will oversee the implementation of customized solutions built on our SaaS platform for Auditdata clients. You will manage projects from the initial pre-sales phase to integration and development, ensuring we meet agreed timelines, quality standards, and budget constraints.The role necessitates bi-weekly visits to clients located in Sydney.Key Responsibilities:Lead the entire project lifecycle from planning through execution to successful delivery, adhering strictly to the Statement of Work.Act as the primary point of contact for clients, maintaining clear, ongoing communication to manage expectations and comprehend their business objectives.Collaborate closely with clients and internal teams to define project scope, develop detailed plans, allocate resources, manage risks, and oversee budgets.Deliver high-quality solutions on schedule and within budget, ensuring seamless coordination across international teams.Ensure transparency by providing regular updates on project status, timelines, and budgetary concerns.Continuously enhance our project management processes and tools to increase efficiency and improve client delivery.Essential Skills and Experience:Minimum of 2 years of hands-on experience managing software development and delivery projects.Demonstrated success in implementing large-scale solutions (e.g., ERP, CRM).Strong understanding of the complete product development lifecycle.

Join us at Stripe as a Manager of Technical Account Management, where you will lead a team dedicated to delivering exceptional support and guidance to our clients. In this pivotal role, you will leverage your technical expertise and leadership skills to build strong relationships with customers, ensuring they maximize the value of our solutions. Your team will be integral in managing client expectations, resolving complex technical issues, and driving product adoption.