Private Wealth Operations Manager

StepStone is a global leader in private markets, providing customized investment solutions, advisory services, and impactful data-driven insights to investors worldwide. Our expertise spans various sectors, strategies, and geographies, empowering our clients with the insights they need to thrive.Position OverviewWe are seeking a detail-oriented and customer-focused Private Wealth Operations Manager to join our team in managing fund operations and client relations for StepStone Australia Funds. The ideal candidate will possess a strong foundation in investment operations and exceptional communication skills.

Our Mission At Datacom, we partner with organizations and communities throughout Australia and New Zealand to positively impact lives and empower businesses with innovative technology solutions.About the Role As the Manager of Business Operations within our dynamic Business Operations team, you will spearhead the identification, implementation, and enhancement of best practice processes aimed at achieving operational excellence. This strategic and hands-on role involves leading cross-functional teams to tackle complex business challenges while driving performance improvements that align with our organizational objectives.Our offices are located across Australia, and while we value in-person collaboration, we also recognize the importance of work-life balance, allowing flexibility in working from home arrangements based on team preferences.Your Responsibilities In your role as Manager of Business Operations, you will:Lead and facilitate cross-functional project teams to implement process enhancements.Establish performance metrics and identify opportunities for future improvements.Analyze data to uncover root causes of issues and develop best practice methodologies.Align improvement initiatives to rectify performance gaps.Provide expert consultation on re-engineering techniques and process optimization.Conduct internal presentations and training sessions focused on measurement, analysis, improvement, and control processes.Perform cost-benefit analyses for proposed process changes or new initiatives.Promote a principled health and safety culture in accordance with Datacom policies.We pride ourselves on being an agile organization, responsive to the evolving needs of our customers, technology advancements, and internal stakeholders, which often leads to the evolution of roles to meet these demands.What You Will BringEssential Experience:6+ years of relevant technical or operational experience, complemented by a tertiary qualification.A strong grasp of current business operations processes and practices.Familiarity with the complete sales-to-delivery lifecycle.Robust financial management skills, with an understanding of cost, utilization, and project revenue relationships.A proven track record of leading collaborative, cross-functional teams to achieve organizational success.Outstanding stakeholder engagement, influence, and negotiation abilities.Excellent analytical, consultative, and problem-solving capabilities.A Bachelor's degree in Business, IT, Science, Engineering, Economics, or a related field.Preferred Qualifications:Experience in a technology-focused environment.

Join Mufg Investor Services as a Director in our Client Onboarding team, where you will play a pivotal role in ensuring a seamless transition for our private equity and real asset fund clients. With a minimum of 5 years of experience in private equity, real asset funds, fund accounting, or NAV processes, you will lead our efforts to enhance client satisfaction and operational excellence.

We are seeking a dynamic and strategic GTM Operations Manager to join our innovative team at Tracksuit Limited. In this pivotal role, you will be responsible for driving go-to-market strategies and optimizing operational processes to enhance our competitive edge. You will collaborate closely with cross-functional teams to ensure successful product launches and market penetration.

ABOUT US At Indie Campers, we are revolutionizing road trips by making campervan adventures accessible to everyone. Our innovative digital platform, paired with a customer-first approach, ensures a seamless booking experience and high-quality road trips at competitive prices. With over a million nights rented through our platform and more than 300,000 travelers welcomed from 169 countries, we offer an extensive range of road trip options, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales. Our commitment to technology drives us to tackle exciting challenges that require top-tier talent. As we expand our team, we invite you to join us on this dynamic journey. THE ROLE As an Operations Area Manager, you will spearhead operations across a cluster of depots, ensuring exceptional customer service, availability of our fleet, and optimal operational efficiency. You will mentor Depot Leaders to ensure adherence to standard operating procedures and achieve key performance metrics. This leadership role is impactful and visible, reporting directly to the Regional Director. WHAT WILL YOU WORK ON? In this position, you will manage a cluster of depots to guarantee they operate efficiently and align with Indie Campers' standards. You will serve as a critical liaison between local teams and central functions, focusing on performance, customer satisfaction, and operational excellence. Your key responsibilities will include: Leading and mentoring Depot Leaders across various locations. Ensuring compliance with standard operating procedures and upholding high customer service standards. Tracking KPIs and implementing strategies for performance enhancement. Overseeing P&L, budgeting, and depot cost management. Collaborating with Central Operations, Finance, and HR teams. Traveling frequently (up to 75%) to provide on-ground support and oversight. WHO ARE WE LOOKING FOR? 7–10 years of experience in operational roles (such as rental, logistics, retail, or hospitality). 3–5 years in leadership positions managing multiple locations or high-volume depots. Demonstrated ability to manage depot financials, including budgeting, cost control, and supplier relationships. Excellent communication and interpersonal skills. Strong analytical skills and experience in performance management. A proactive and solution-oriented mindset.

Role Overview Leap Legal Software is hiring an Operations and Projects Manager in Sydney, New South Wales. This role focuses on guiding operational strategies and managing project delivery to support the company's goals in the legal technology sector. What You Will Do Oversee daily operations and drive process improvements Lead cross-functional teams to deliver projects on time and within scope Align operational initiatives with the evolving needs of the legal industry Enhance team productivity and efficiency across departments Support organizational success through hands-on project management Collaboration This position works closely with teams across the business to ensure projects run smoothly and operational goals are met.

Circular Economy Systems (CES) is seeking a Senior Client Operations Manager for an 18-month fixed-term contract in Sydney. This leadership position will steer client operations during a period of significant growth and platform enhancement. Role overview The Senior Client Operations Manager will guide both client-facing and internal support teams at CES. The role covers oversight of the Contact Centre, Technical Support, and Internal Help Desk. The focus is on maintaining strong service performance and preparing operations for future demands. What you will do Lead and manage all client-facing and internal support services, including the Contact Centre, Technical Support, and Internal Help Desk. Drive service stability and operational maturity to meet evolving requirements. Uphold high standards for enterprise-level service delivery. Introduce improved operational practices and reinforce operational strengths. Serve as the senior operational authority, balancing reliable service, client trust, and sustainability. Location This role is based in Sydney, with headquarters in North Sydney offering convenient transport access. Contract details Approximately 18-month fixed-term contract

Warehouse Operations ManagerAs the Warehouse Operations Manager at PERGOLUX, you will be responsible for the comprehensive performance of our Sydney warehouse, ensuring operations are efficient, safe, and scalable to support our rapidly expanding e-commerce business. This pivotal leadership role requires a hands-on approach, with a focus on enhancing inventory accuracy, operational excellence, and fostering continuous improvement throughout all warehouse processes.At PERGOLUX, we blend Scandinavian design principles with ambitious growth objectives, and you will be instrumental in delivering a seamless, premium customer experience while leading a dedicated local team within our global framework.Key ResponsibilitiesSupervise daily warehouse operations, managing inbound, storage, and outbound activities to guarantee accuracy, efficiency, and timely delivery of products.Oversee inventory management, which includes stock control, forecasting, conducting cycle counts, and maintaining optimal inventory levels.Recruit, onboard, and develop the warehouse team through effective leadership, training, and performance management, while ensuring a safe and positive work environment.Initiate process optimization and quality control measures to minimize errors, enhance workflows, and manage operational costs efficiently.Ensure adherence to safety, quality, and environmental standards while maintaining equipment, documentation, and performance reporting metrics.Negotiate Last Mile delivery costs to optimize expenses.Cultivate relationships with last mile service providers to boost efficiency and enhance customer satisfaction.Coordinate inbound freight logistics, container unloading, and scheduling operations.Qualifications3–5 years of experience in warehouse management or operational leadership, preferably in e-commerce or logistics settings.Strong proficiency in inventory management, warehouse systems, and logistics coordination.Demonstrated leadership capabilities with a talent for inspiring, coaching, and developing high-performing teams.A proactive safety-oriented mindset with a solid understanding of warehouse compliance and best practices.Analytical and pragmatic approach to identifying inefficiencies and executing effective improvements.BenefitsAn international work environment in a fast-paced, innovative company.Opportunities for professional growth and development.

Join Our Dynamic Team as a Sales Operations Manager!For nearly 60 years, Coates Group has been at the forefront of enabling meaningful connections between renowned global brands and their customers. While we take pride in our past achievements, we are just getting started on an exciting journey of innovation!As a leading global technology firm, we specialize in crafting dynamic, intelligent, and personalized customer experiences powered by our cutting-edge digital hardware, proprietary content management system, and award-winning signage solutions. If you've placed an order in-store or used drive-thru services at McDonald's worldwide in recent years, chances are you've encountered our transformative digital solutions. Operating in over 50 markets globally, we proudly maintain our headquarters in Sydney, Australia.At Coates Group, we embody the values of a family-owned business and the innovation of a start-up, fueling our mission: Creating Connections. Empowering Partnerships. Always Evolving. Through dedication, creativity, and teamwork, we've established ourselves as industry leaders, recognized with multiple awards, including the prestigious Australia Good Design Award, and achieved record-breaking milestones, such as the largest hardware deployment in Quick Service Restaurant history.Our culture is defined by curiosity, charisma, and authenticity. We celebrate our diverse team of imaginers, kindness enthusiasts, creators, thinkers, challengers, and collaborators. Together, we are reshaping how the world's leading brands utilize technology to enhance customer experiences.As the Sales Operations Manager leading the “Order to Cash” (OTC) Team, you will be instrumental in streamlining our sales operations processes, from Sales Order conversion through to cash collection. You will oversee the complete order management cycle, including billing, invoicing, and collections, and collaborate with cross-functional teams to optimize the order to cash workflow. Your leadership will guide a team of professionals, both in-market and offshore, who handle essential tasks such as Order updates, Sales Order Fulfilment, and RMA/credits. Cultivating their growth and fostering operational excellence will be key to achieving our strategic objectives.This role requires a strategic mindset, strong analytical abilities, and a commitment to driving process improvements that enhance operational performance and customer satisfaction. You will report directly to the Director of Sales Operations, playing a crucial role in shaping our future success.

About UsAgentis Capital Advisors is a premier global financial advisory firm renowned for providing exceptional value and strategic insights to our clients. Our accolades include prestigious awards such as Financial Advisor of the Year in North America by P3 Awards (2024), Proximo (2022), and IJGlobal (2021). Career OpportunityOur Associate program is meticulously crafted to enhance both quantitative and qualitative skills essential for success in the investment banking sector. You will undergo comprehensive formal and on-the-job training throughout your journey with us. As you progress, your responsibilities will evolve significantly—from executing financial modeling tasks to managing various deal workstreams and nurturing client relationships. You'll enjoy unparalleled exposure and opportunities to lead multiple transactions, often resulting in expedited career advancement and industry recognition. Individual performance is acknowledged and rewarded within our close-knit, meritocratic culture.Your RoleAs a vital member of our global public-private partnership (P3) advisory team, you will be challenged to take on increasing responsibilities while honing your skills and professional reputation. Your contributions will have a direct impact on our clients and the firm.Key responsibilities include:Engaging in the execution of PPP transactionsBuilding intricate financial models, utilizing macros and VBA programmingSupporting the management of due diligence processes, including liaising with third-party advisorsCrafting client presentations and actively participating in strategic discussionsConducting research on potential business development opportunitiesMaintaining the firm's marketing materials, including creating pitches for prospective clientsAs part of a high-performing team in a dynamic environment, you may occasionally need to extend your working hours to meet the role's demands.

Role Overview Colliers International is hiring a Sales Operations Manager based in Sydney. This position focuses on improving sales strategies and increasing operational efficiency across the team. What You Will Do Lead efforts to streamline sales processes and remove bottlenecks. Support the sales team by providing actionable insights and data-driven recommendations. Work to ensure sales operations align with broader corporate objectives.

ShipBob is looking for an Operations Support Manager in Sydney to help shape daily operations and support merchant success. This position offers the chance to make a direct impact by solving real challenges and contributing to the company’s growth. Key focus areas Ownership mindset: The role centers on taking initiative, learning continuously, and finding new ways to improve processes. Contributions here will influence outcomes for ShipBob, its clients, and your own development. Collaboration: Working closely with colleagues and approachable leaders, you’ll be part of a team that values open feedback and mutual support. ShipBob encourages an inclusive culture where everyone is empowered to participate and share ideas. What you will do This role involves tackling operational challenges, developing practical solutions, and driving projects that support both company and merchant growth. Expect to work in a transparent environment where your input is valued and your efforts have visible results.

About UsAgentis Capital Advisors stands at the forefront of global financial advisory services, renowned for our commitment to providing exceptional value and insight to our clients. Our firm has garnered multiple prestigious accolades, including the Financial Advisor of the Year in North America by P3 Awards (2024), Proximo (2022), and IJGlobal (2021).The RoleAs the Vice President, you will be instrumental in steering our North American financial advisory practice. Your responsibilities will encompass pitching financial advisory mandates, concurrently managing intricate transactions, developing and mentoring a burgeoning team of professionals, and delivering tailored, high-quality services to our clientele. This position demands a strategic outlook, robust leadership capabilities, a profound understanding of the P3 finance domain, and proficiency in deal management and technical execution.Your ResponsibilitiesAs a key member of our global public-private partnership (P3) advisory team, you will face growing challenges that will enhance your skills and reputation. Your contributions will have a direct impact on both our clients and the firm.Your specific duties will include:Leading transaction teams to successfully execute PPP mandates.Overseeing the structuring and execution of debt and equity financing, engaging with lenders and investors until financial closure.Developing sophisticated financial models utilizing macros and VBA programming.Assisting in managing due diligence processes, including coordinating with third-party advisors.Mentoring, developing, and supervising junior team members.Creating client presentations and participating actively in discussions.Researching potential business development opportunities.Why Join Us?Take on significant responsibilities in complex transactions across various sectors and financial products.Engage in global transactions.Benefit from continuous internal training and leadership development programs.Receive a competitive compensation package, including employee ownership and comprehensive benefits.Enjoy a paid sabbatical every two years of employment.Thrive in an entrepreneurial culture with a clear pathway for professional growth.

Join Notion Labs Inc. as a Marketing Strategy & Operations Manager where you will lead our marketing initiatives to enhance brand awareness and drive operational efficiency. This role will involve collaborating with cross-functional teams to develop and implement innovative marketing strategies that resonate with our audience.

Role Overview The Manager of Flight Operations Programs at Qantas leads major projects focused on improving both efficiency and safety across flight operations. This position has a direct hand in shaping operational strategies and supporting ongoing improvements. Main Responsibilities Oversee key initiatives that strengthen operational performance and safety. Work closely with teams from different departments to deliver practical solutions. Ensure all programs meet current aviation regulations and standards. Drive continuous improvement in flight operations processes. Location This role is based in Sydney.

ABOUT US At Indie Campers, we are redefining the campervan rental experience, making road trips accessible to everyone. Our innovative digital platform and commitment to customer satisfaction have shaped a seamless booking process, delivering high-quality road trip adventures at competitive prices. With over one million nights booked through our platform, we have proudly hosted more than 300,000 travelers from 169 countries. Our expanding range of offerings includes short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our vehicles. Driven by a strong technological foundation, we face exciting and challenging opportunities that require exceptional talent and dedication. We are expanding our team and invite individuals eager to embark on this journey with us to apply.

As a Sales Operations Manager for the ANZ region, you will play a pivotal role in driving sales efficiency and effectiveness. You will collaborate closely with cross-functional teams to streamline processes, implement best practices, and leverage data-driven insights to support our sales strategy. Your expertise will contribute to the growth and success of CyberArk in this dynamic market.

About the RoleYouTrip Australia is seeking a skilled Operations Manager to spearhead our offshore customer support team and oversee comprehensive customer operations for our Australian clientele.This dynamic role encompasses leadership, operational oversight, and advocacy for customer satisfaction. You will be responsible for enhancing the performance and capabilities of the offshore customer support team while maintaining a holistic view of the customer journey—identifying trends, root causes, and systemic enhancements beyond individual interactions.You will collaborate closely with Compliance, Legal, Product, and Marketing teams to ensure that customer support not only resolves issues effectively but also enriches the overall YouTrip experience for users in Australia.Your MissionTo cultivate and direct a high-performance customer support operation that is inherently customer-centric, compliance-driven, and perpetually improving at scale.Key ResponsibilitiesOffshore Customer Support Team LeadershipDirectly supervise the offshore customer support team servicing Australian users.Establish clear expectations regarding customer empathy, accuracy, tone, and resolution quality.Mentor and develop team members to think beyond individual tickets and grasp customer context.Promote a customer-first culture while ensuring robust risk and compliance practices.Customer Operations, Escalations & AdvocacyOversee the complete customer support experience for Australian users.Handle complex, sensitive, or high-stakes escalations (e.g., scams, fraud, ID verification).Serve as the ultimate escalation point where customer outcomes intersect with regulatory considerations.Advocate for the voice of the customer in internal discussions, balancing immediate solutions with long-term enhancements.Compliance & Regulatory AlignmentWork closely with Compliance, Legal, and Operations to ensure customer service practices comply with Australian regulations and consumer protection standards.Translate regulatory requirements into clear, actionable guidance that supports both compliance and positive customer outcomes.Ensure training materials and processes adapt as policies, products, or regulations evolve.Process, SOPs & Continuous ImprovementDesign, implement, and sustain SOPs, workflows, and escalation pathways for Australian customer support.Identify recurring customer pain points and systemic issues throughout the customer journey.Drive enhancements that minimize repeat contacts, reduce friction, and prevent unnecessary escalations.Maintain a clear and accessible knowledge base that supports consistent and high-quality customer support.Cross-Functional Collaboration & Visionary ThinkingCollaborate closely with Product, Marketing, and Operations to anticipate customer impacts from product launches, campaigns, and initiatives.

Who is Quantium?Quantium stands as a global leader in data science and artificial intelligence. Founded in Australia in 2002, our diverse team of over 1,200 professionals spans 14 locations worldwide, uniquely blending product and consulting services to empower businesses in extracting value from data and analytics. We collaborate with some of the world's largest corporations to create a more intelligent and insightful future.This pivotal role is designed for a lead-level individual contributor who will work closely with the Head of Engineering to influence how engineering plans, delivers, and operates effectively at scale. Within the Technology & Delivery team, you'll serve as a Chief of Staff-style partner to engineering leadership, translating strategy into actionable plans and fostering clarity in complex initiatives. Your efforts will enhance delivery discipline, streamline operational processes, and eliminate friction, allowing engineering teams to concentrate on developing exceptional software.Positioned at the heart of engineering decision-making, you will assist Engineering Managers by identifying risks and dependencies early on, ensuring progress and impact are transparent across the organization. This role is perfect for someone who excels in uncertain environments, builds trust through technical expertise, and aims to drive outcomes collaboratively rather than through authority.How you will make an impactEnhance engineering delivery by establishing clear planning, governance, and execution processes across teams.Act as a reliable partner to Engineering Managers, alleviating coordination and operational burdens to enable a focus on people and technical leadership.Bring clarity to ambiguous projects by converting strategic goals into tangible, executable plans.Influence critical moments in engineering operations, from planning sessions to all-hands meetings, improving alignment, transparency, and company culture.Facilitate the integration and adoption of AI-enhanced tools and methodologies within the engineering teams, boosting productivity and enabling focus on high-value tasks.Identify risks, dependencies, and delivery trade-offs early to support informed decision-making.Enhance visibility into engineering efforts, helping stakeholders gauge progress, value, and overall impact.Support the engineering team during transitions, including organizational changes and evolving work methodologies.

About Ofload and Our VisionIn the dynamic realm of FreightTech, we have the chance to revolutionize one of the largest sectors in the economy. The Australian freight market, valued at $66 billion, is still heavily reliant on outdated practices, with a staggering 30% of truck journeys being made with empty loads. The industry suffers from a lack of transparency, fragmented data systems, and small transport operators struggle to compete against larger companies.At Ofload, we are on a mission to digitize the freight industry. By harnessing technology, data analytics, and strategic partnerships, we connect a diverse array of blue-chip clients with efficient smaller transport operators. Our efforts reduce empty truck journeys, enhance visibility, and streamline supply chains, leading to smarter, more environmentally friendly operations that benefit both businesses and the planet.This is more than logistics—it’s a transformative journey in FreightTech, reshaping an industry that underpins our economy and touches every aspect of daily life.Why Become Part of Ofload?Joining Ofload means being part of a rapidly growing company at the forefront of innovation. You will collaborate with driven and ambitious professionals who are dedicated to challenging the status quo and delivering tangible results. We embrace challenges, value open and honest communication, and are committed to mutual growth.With over $100 million raised from prominent investors known for backing successful firms like Canva, Revolut, and HelloFresh, we have been celebrated for our culture and innovative approach:Ranked #1: Deloitte Climate and Sustainability Award 2024 for our groundbreaking Carbon Analytics PlatformRanked #2: AFR BOSS Best Places to Work 2024 in Transport and ConstructionListed in the AFR BOSS Fast100 List 2025 with the second highest revenueRecognized in Deloitte Fast50 for three consecutive yearsAcknowledged in AFR FastStarters for three consecutive yearsAt Ofload, we blend the agility of a tech startup with the impact of solving a significant real-world challenge. If you are ready to contribute to a visionary team that is redefining the future of freight, we want to hear from you.The Role:The Senior Manager of Finance Operations will be pivotal in leading and refining our essential financial processes, ensuring efficient operations throughout the finance lifecycle. You will be responsible for establishing scalable, precise, and compliant processes that enhance cash flow management and financial oversight as we enter our next growth phase.