Sales Operations Manager at Coates Group | Sydney

Join Our Dynamic Team as a Sales Operations Manager!For nearly 60 years, Coates Group has been at the forefront of enabling meaningful connections between renowned global brands and their customers. While we take pride in our past achievements, we are just getting started on an exciting journey of innovation!As a leading global technology firm, we specialize…

Join Us in Shaping the FutureFor nearly six decades, Coates Group has pioneered technology solutions that foster meaningful connections between the world's top brands and their audiences. While we've achieved remarkable milestones, we are just beginning our journey!As a global technology leader, we are dedicated to crafting dynamic, intelligent, personalized, and engaging customer experiences through our innovative digital hardware, proprietary content management system, and industry-leading signage solutions. For instance, if you've placed an order in-store or via the drive-thru at McDonald's globally, you’ve likely interacted with our cutting-edge digital solutions. Our reach spans over 50 international markets, with nine offices worldwide, proudly including our headquarters in Sydney, Australia.Coates Group embodies the values of a family-run business fused with the innovative drive of a startup, propelling our mission – Creating Connections. Empowering Partnerships. Always Evolving. Our relentless dedication and creativity have established us as industry trailblazers, earning accolades and setting benchmarks while continuously striving for growth and evolution. We are proud to be a two-time recipient of the Australia Good Design Award and have successfully executed the largest hardware deployment in Quick Service Restaurant history.Our team is characterized by curiosity, charisma, authenticity, and a commitment to leveraging diversity. We are imaginative thinkers, passionate collaborators, and high achievers. Together, we are transforming how leading brands utilize technology to enhance customer experiences.Role Overview: The Solutions Consultant plays a critical role at the nexus of client needs and our product and technology teams, creatively addressing challenges with scalable solutions. You will develop a deep understanding of our offerings, employ analytical thinking, and utilize strong commercial insight to design solutions that secure business and foster long-term success. Collaborating closely with Sales, Product, Engineering, and Account teams, you will ensure that every solution is not only clear and compelling for clients but also feasible for our business.

Join Our Innovative TeamWith nearly 60 years of experience, Coates Group has been instrumental in fostering meaningful connections between some of the world's top brands and their customers. While we take pride in our past accomplishments, we're excited for what lies ahead!As a global technology leader, we specialize in designing dynamic, intelligent, and personalized customer experiences through our cutting-edge digital hardware, proprietary content management system, and top-tier signage solutions. If you've ordered in-store or at the drive-thru of McDonald's in recent years, you’ve likely interacted with our innovative digital solutions. We operate in over 50 markets worldwide and maintain 9 offices globally, with our headquarters rooted in Sydney, Australia.Embodying the values of a family-owned business and the innovation of a startup, Coates Group is driven by our mission: Creating Connections. Empowering Partnerships. Always Evolving. Our commitment to hard work, creativity, and excellence has distinguished us as industry leaders, earning us accolades like the 2x Australia Good Design Award and completing the largest hardware deployment in Quick Service Restaurant history.We pride ourselves on a team that is curious, authentic, and diverse. Our Crew includes imaginers, kindness advocates, experts, creators, thinkers, challengers, collaborators, and high achievers. Together, we are transforming how leading brands utilize technology to enhance customer experiences.The Embedded Linux Engineer will be pivotal in developing the Operating System for new hardware, managing the OS development roadmap, and ensuring seamless integration with the application stack for our latest devices. This role involves ensuring OS stability with all new hardware and peripherals, testing core application functionalities, collaborating with the application team on OS and hardware developments, and creating testing procedures and documentation for new hardware deployments with the Coates operating system/application stack. Additionally, this position will aid in steering the strategic direction and evolution of the OS and hardware.

Join Our Journey of InnovationFor nearly six decades, Coates Group has been at the forefront of forging meaningful connections between some of the globe's most recognized brands and their customers. While we take pride in our achievements, we recognize that this is just the beginning of our adventure!As a global technology leader, we specialize in crafting dynamic, intelligent, personalized, and engaging customer experiences. Our offerings include a diverse range of digital hardware, an exclusive content management system, and industry-leading signage solutions. If you've ordered at a McDonald's drive-thru in recent years, you likely interacted with our innovative digital solutions. Operating in over 50 international markets and with nine offices worldwide, our global headquarters resides proudly in Sydney, Australia, where our story began.At Coates Group, we embody the values of a family-owned enterprise coupled with the innovative drive of a start-up. This unique combination fuels our mission – Creating Connections. Empowering Partnerships. Always Evolving. Through commitment, creativity, and hard work, we've emerged as industry leaders, earning accolades and setting benchmarks while maintaining a focus on continuous growth and evolution. We are proud recipients of the Australia Good Design Award and have completed the largest hardware deployment in Quick Service Restaurant history.Our team is characterized by curiosity, authenticity, and a celebration of diversity. We are visionaries, kindness advocates, experts, creators, thinkers, challengers, collaborators, and high achievers. Together, we are redefining how the world's leading brands utilize technology to enhance customer experiences.We are seeking a Senior Data Engineer to take charge of our data infrastructure, architecting solutions, developing scalable frameworks, and creating robust data pipelines that empower data-driven decision-making across Coates Group. You will lead comprehensive data engineering projects, collaborating with cross-functional teams to design, build, and optimize solutions that transform complex data into reliable, business-ready assets.From overarching platform strategies to hands-on pipeline development, you will enhance performance, reliability, and innovation throughout our data landscape. You will also adapt to evolving priorities, troubleshoot critical issues, and perpetually refine our data ingestion, transformation, and distribution processes, ensuring our foundations are secure, scalable, and primed for future growth.

Join Coates Group as a Senior Full-Stack Engineer, where you will spearhead the technical implementation and strategic advancement of cutting-edge digital menu board and content management solutions tailored for Quick Service Restaurant (QSR) clients. In this pivotal role, you will leverage your extensive expertise in TypeScript, cloud infrastructure, and object-oriented development to enhance architectural design, scalability, and robustness of our systems. As a Senior Full-Stack Engineer, you will mentor a team of engineers, oversee intricate projects, and foster a culture of technical excellence, innovation, and continuous improvement.

About UsJOLT is a pioneering force in the electric vehicle charging sector and digital out-of-home advertising, dedicated to revolutionizing mobility for individuals and brands alike. With operations spanning the United States, Canada, the U.K., Australia, and New Zealand, JOLT is committed to simplifying the transition to electric vehicles for drivers globally. Our unique approach merges dependable EV charging solutions with an innovative digital advertising network that engages consumers at critical moments in their daily lives. By fusing sustainable infrastructure with analytics-driven media, JOLT not only enhances advertising effectiveness but also accelerates the global shift towards electric mobility. Honored by TIME and Statista as one of the world’s top 250 greentech companies, JOLT is continually expanding its mission to make charging accessible and future-ready.We are seeking a results-oriented and strategic Group Sales Manager to spearhead our sales initiatives and drive revenue growth. In this crucial role, you will be responsible for crafting and implementing a comprehensive sales strategy designed to enhance our market footprint while nurturing relationships with key clients. You will lead the sales team by utilizing data-driven insights to uncover opportunities and maximize performance across all sales channels.

Role Overview ESR Group is seeking an Accountant in Sydney to support monthly and year-end financial reporting. This role covers financial accounting, management accounting, and tax compliance, with a focus on improving processes and increasing efficiency through automation and system upgrades. Main Responsibilities Monthly Tasks Prepare detailed workpapers and manage the month-end close and reporting for assigned entities. Work with internal teams to process monthly management fees. Oversee recognition of co-investment income each month. Compile revenue summaries to analyze budget and forecast variances. Help draft the monthly financial performance report for the CEO and CFO. Support financial data processing and reporting to meet ESR Group standards. Day-to-Day Activities Check payments against bank records, Yardi, and invoices. Generate invoices and record receipts for trade debtors. Monitor accounts receivable for timely cash collection. Assist with daily cash flow management. Tax Compliance Prepare monthly BAS reports. Compile annual income tax returns. Assist with Country by Country Reporting to the ATO as required. Process and System Improvements Identify opportunities for process and system enhancements. Take responsibility for deliverables in team projects, especially those focused on process improvement. Ad-Hoc and Annual Duties Support internal and external auditor requests and help prepare year-end statutory accounts. Prepare annual financial statements. Assist with vendor verification. Maintain and improve financial systems. Communicate with the ATO/ABR on tax compliance and administrative issues.

Role overview The Freight Terminal Manager oversees Qantas operations at Western Sydney Airport. This position manages daily freight terminal activities, sets high standards for freight handling, and ensures strong customer service throughout the operation. Key responsibilities Lead and support the terminal team to deliver safe, efficient freight handling Supervise day-to-day terminal operations Promote and maintain a strong safety culture Implement best practices to improve performance Drive continuous improvements in operational processes and customer service What Qantas looks for Proactive leadership style Ability to foster teamwork and efficiency Commitment to safety and operational excellence Experience managing teams in a freight or logistics environment is valued This role is based in Sydney at Western Sydney Airport.

Join TMGM, a leader in online trading and investment services, and the proud Official Regional Online Forex and Trading Partner of Chelsea FC in the Asia Pacific! With a vast global footprint across three continents, we have established ourselves as a reputable CFD trading provider. Our commitment to regulatory compliance, technological advancement, and exceptional customer service sets us apart in the industry.At TMGM, we aim to provide not just a trading platform, but a comprehensive suite of tools designed to empower our clients with optimal trading conditions. Our innovative platforms and ongoing research and development initiatives ensure that your trading experience is outstanding, equipping you to navigate the dynamic financial landscape effectively.About the RoleThe Sales Operations Team is seeking an enthusiastic and detail-oriented individual to assist with daily operational and coordination tasks. This role focuses on facilitating process execution, maintaining accurate internal records, and collaborating with various teams to ensure seamless daily operations. The ideal candidate will thrive in a structured and process-driven environment and contribute significantly to our operational efficiency.ResponsibilitiesSupport day-to-day operational processes, ensuring accuracy and timely completion of tasks.Assist with access setup, updates, and related maintenance tasks following established procedures.Coordinate with relevant teams to gather and verify necessary information for ongoing processes.Maintain and update internal trackers, records, and guidelines.Support routine operational tasks, including data preparation and basic checks.Provide administrative support for ad hoc tasks assigned by the team.

ShipBob is looking for an Operations Support Manager in Sydney to help shape daily operations and support merchant success. This position offers the chance to make a direct impact by solving real challenges and contributing to the company’s growth. Key focus areas Ownership mindset: The role centers on taking initiative, learning continuously, and finding new ways to improve processes. Contributions here will influence outcomes for ShipBob, its clients, and your own development. Collaboration: Working closely with colleagues and approachable leaders, you’ll be part of a team that values open feedback and mutual support. ShipBob encourages an inclusive culture where everyone is empowered to participate and share ideas. What you will do This role involves tackling operational challenges, developing practical solutions, and driving projects that support both company and merchant growth. Expect to work in a transparent environment where your input is valued and your efforts have visible results.

About the RoleYouTrip Australia is seeking a skilled Operations Manager to spearhead our offshore customer support team and oversee comprehensive customer operations for our Australian clientele.This dynamic role encompasses leadership, operational oversight, and advocacy for customer satisfaction. You will be responsible for enhancing the performance and capabilities of the offshore customer support team while maintaining a holistic view of the customer journey—identifying trends, root causes, and systemic enhancements beyond individual interactions.You will collaborate closely with Compliance, Legal, Product, and Marketing teams to ensure that customer support not only resolves issues effectively but also enriches the overall YouTrip experience for users in Australia.Your MissionTo cultivate and direct a high-performance customer support operation that is inherently customer-centric, compliance-driven, and perpetually improving at scale.Key ResponsibilitiesOffshore Customer Support Team LeadershipDirectly supervise the offshore customer support team servicing Australian users.Establish clear expectations regarding customer empathy, accuracy, tone, and resolution quality.Mentor and develop team members to think beyond individual tickets and grasp customer context.Promote a customer-first culture while ensuring robust risk and compliance practices.Customer Operations, Escalations & AdvocacyOversee the complete customer support experience for Australian users.Handle complex, sensitive, or high-stakes escalations (e.g., scams, fraud, ID verification).Serve as the ultimate escalation point where customer outcomes intersect with regulatory considerations.Advocate for the voice of the customer in internal discussions, balancing immediate solutions with long-term enhancements.Compliance & Regulatory AlignmentWork closely with Compliance, Legal, and Operations to ensure customer service practices comply with Australian regulations and consumer protection standards.Translate regulatory requirements into clear, actionable guidance that supports both compliance and positive customer outcomes.Ensure training materials and processes adapt as policies, products, or regulations evolve.Process, SOPs & Continuous ImprovementDesign, implement, and sustain SOPs, workflows, and escalation pathways for Australian customer support.Identify recurring customer pain points and systemic issues throughout the customer journey.Drive enhancements that minimize repeat contacts, reduce friction, and prevent unnecessary escalations.Maintain a clear and accessible knowledge base that supports consistent and high-quality customer support.Cross-Functional Collaboration & Visionary ThinkingCollaborate closely with Product, Marketing, and Operations to anticipate customer impacts from product launches, campaigns, and initiatives.

Join Endeavour Group as a Technical Project Manager, where you will lead and oversee critical projects that drive innovation and efficiency within our organization. This role requires a dynamic individual who can collaborate with cross-functional teams and ensure project goals are met on time and within budget.

As a Sales Operations Manager for the ANZ region, you will play a pivotal role in driving sales efficiency and effectiveness. You will collaborate closely with cross-functional teams to streamline processes, implement best practices, and leverage data-driven insights to support our sales strategy. Your expertise will contribute to the growth and success of CyberArk in this dynamic market.

Role Overview Colliers International is hiring a Sales Operations Manager based in Sydney. This position focuses on improving sales strategies and increasing operational efficiency across the team. What You Will Do Lead efforts to streamline sales processes and remove bottlenecks. Support the sales team by providing actionable insights and data-driven recommendations. Work to ensure sales operations align with broader corporate objectives.

Welcome to Adyen Adyen is revolutionizing the financial technology landscape by offering integrated payments, data, and financial solutions tailored for industry leaders like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions through our innovative platform. At Adyen, we foster a collaborative environment where our talented teams can thrive. We are committed to providing our employees with the resources and support needed to drive their careers forward. As a group of motivated individuals, we embrace unique technical challenges and work cohesively to deliver ethical solutions that accelerate business growth. The Role We are seeking an exceptional Enterprise Sales Manager to spearhead our business expansion in Australia and New Zealand. In this pivotal role, you will focus on acquiring new enterprise merchants and platforms, playing a crucial part in our growth strategy. You will leverage your outstanding sales acumen, networking abilities, and communication skills to excel in a dynamic, diverse, and entrepreneurial setting. Cultural fit is essential; we value integrity, prioritize customer satisfaction, and take pride in our work. What You’ll Do Analyze the market landscape and identify our ideal customer profile, showcasing how our leading solution addresses their most pressing challenges. Drive new business initiatives for Adyen by pinpointing key prospects and partners, effectively communicating our unique value proposition, and cultivating long-term, successful partnerships. Articulate the benefits of Adyen's products and services throughout a complex sales cycle. Collaborate with mid-level to senior executives to successfully negotiate and finalize deals, facilitating seamless onboarding processes. Engage with technology leaders and solution providers while coordinating with our Sales Support, Implementation, and Account Management teams. About You Over 8 years of sales experience, with at least 5 years dedicated to targeting large enterprise businesses in the region. Proven track record in selling payment solutions, complex enterprise software, technical infrastructure, or financial services. A strategic negotiator with exceptional communication skills. Charismatic and a collaborative team player. An entrepreneurial mindset with the capability to manage projects independently and drive your own success.

ABOUT INDIE CAMPERS Indie Campers stands as a premier name in the realm of road-trips and outdoor adventures, boasting one of the most extensive fleets of RVs, campervans, and recreational vehicles across Europe, North America, and Oceania. With operations in numerous cities and an expanding global network, we are revolutionizing travel by making it more connected, meaningful, and accessible for everyone. The District Manager (DM) is a crucial player in our mission. As the senior operational leader overseeing several cities, the DM ensures that each location adheres to the highest standards of customer service, fleet readiness, safety, and profitability. This role acts as the essential link between field operations and company-wide strategy, fostering performance, facilitating growth, and propelling success across various markets. ROLE OVERVIEW The District Manager is accountable for the overall performance, financial health, and operational effectiveness of a district comprising multiple cities. This includes: Leading and nurturing a team of City Leads across diverse markets. Managing operational and commercial performance at the district level. Ensuring a consistent and exceptional customer experience across all locations. Enhancing cluster profitability through cost management, efficiency, and revenue growth across all business units. Fostering strong collaboration with local and central teams through regular field presence and flexible leadership. Ensuring the implementation of key company initiatives at the city level. This position demands robust operational insight, proven leadership skills, financial acumen, and the ability to influence cross-functional stakeholders.

The Technical Project Manager at Coates Group guides project teams from initial planning through to delivery. This position oversees technical projects, keeping efforts aligned with the company’s strategic direction. Key responsibilities Manage project schedules and ensure key milestones are met Coordinate across teams and departments to keep work on track Communicate project status and updates with stakeholders Apply project management methods to improve processes and outcomes What you will bring Experience managing technical projects from start to finish Strong organizational skills and attention to detail Ability to work with multiple teams and balance priorities Clear communication with both technical and non-technical stakeholders This role is based in Sydney and focuses on delivering technical projects that support Coates Group’s business goals.

Join Our Transformative JourneyFor nearly 60 years, Coates Group has been at the forefront of creating impactful connections between leading global brands and their customers. While we take pride in our achievements, we are excited for what lies ahead!We are a pioneering technology firm dedicated to crafting dynamic, intelligent, personalized, and engaging customer experiences. Our innovative digital hardware, proprietary content management system, and premier signage solutions serve as the backbone of our operations. If you've ever ordered at a McDonald's drive-thru across the globe in recent years, there’s a good chance you've interacted with our cutting-edge solutions. Our presence spans over 50 global markets, with nine offices worldwide, proudly anchored by our headquarters in Sydney, Australia.At Coates Group, we embody the values of a family-owned business while embracing the innovative spirit of a startup, fueling our mission: Creating Connections. Empowering Partnerships. Always Evolving. Through relentless dedication and creativity, we have established ourselves as industry leaders, garnering awards and setting records, all while focusing on continuous growth and evolution. We are proud to be a two-time winner of the Australia Good Design Award and have successfully executed the largest hardware deployment in Quick Service Restaurant history.Our team is curious, charismatic, and authentic, valuing and leveraging the diversity of our crew. We are innovators, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators, and high achievers. Together, we are revolutionizing how the world’s leading brands utilize technology to enhance customer experiences.

WPP Media serves as the media division of WPP, working with prominent global brands to deliver data-informed insights, strategic partnerships, and access to the WPP Open marketing platform. By connecting media, data, and creative solutions, the team helps clients adapt to change and pursue growth. WPP Open, supported by Open Intelligence, offers clients a transparent view of their media investment performance. To learn more, visit wppmedia.com. Role overview The Client Group Director, based in Sydney, leads client relationships for Wavemaker, a WPP Media brand. This position shapes communication strategies across paid, owned, and earned media channels. The director manages a team focused on delivering measurable results and ensures that talent aligns with client objectives. Building strong partnerships and guiding the team’s focus are key to this role. Key responsibilities Hold regular performance reviews with team members, set SMART KPIs, and develop career growth plans. Direct team workload and set priorities to support client success. Build and maintain senior-level client relationships based on trust and collaboration. Offer strategic recommendations by understanding client businesses, industries, and competitors. Use agency and industry resources to enhance planning, including audience targeting, brand strategy, growth objectives, insights, and channel selection. Apply creativity and fresh perspectives to strategies using market insights. Represent Wavemaker at industry events and discussions, maintaining a visible and positive presence in the market.

Join Kaseya as a Sales Engineer and play a pivotal role in driving our growth in the technology sector. You will work closely with our sales team to deliver tailored solutions to clients, demonstrating our products' capabilities and ensuring customer satisfaction. This position offers you the opportunity to leverage your technical expertise and sales acumen to influence business outcomes and foster long-term relationships with clients.