Technical Account Management Manager

Join us at Stripe as a Manager of Technical Account Management, where you will lead a team dedicated to delivering exceptional support and guidance to our clients. In this pivotal role, you will leverage your technical expertise and leadership skills to build strong relationships with customers, ensuring they maximize the value of our solutions. Your team wi…

Join Deputy, a leading global SaaS company revolutionizing workforce management through our innovative platform. Headquartered in Sydney, with additional hubs in Melbourne, San Francisco, and London, we empower over 1.5 million workers across 375,000 workplaces in over 100 countries. Recently achieving Unicorn status, we are backed by top-tier global investors. At Deputy, we are dedicated to enhancing the work experience for hourly workers who form the backbone of our economy, from baristas to healthcare professionals. Unlike traditional workplace technology that often overlooks these essential roles, we focus on transforming frontline operations. Our platform not only boosts profitability and compliance for businesses but also fosters engagement and satisfaction among employees. Embracing our evolution into an AI-native company, we encourage you to leverage AI tools creatively and responsibly in your daily tasks. With comprehensive training and support, you will be equipped to innovate solutions that drive efficiency and effectiveness. If you have a passion for developing people-first solutions that enable businesses and their teams to flourish, we invite you to join us at Deputy and make a meaningful impact!

KPMG Australia is hiring an Assistant Manager for the Technical Accounting Advisory team in Sydney. This position centers on helping clients address complex accounting issues and improve their financial reporting practices. Role overview As Assistant Manager, contribute accounting knowledge to guide clients through technical challenges. Collaborate with experienced colleagues to deliver advisory services that support compliance with regulatory requirements and add value to client operations. What you will do Support clients as they navigate technical accounting matters Work alongside a team of professionals to deliver high-quality advisory services Help clients strengthen financial reporting and meet regulatory standards Requirements Strong accounting background Experience with technical accounting or financial reporting Ability to work effectively within a team

Starling Bank is the UK's pioneering digital bank, dedicated to revolutionizing banking for over 4 million customers. Our innovative platform and technology empower individuals to manage their finances in groundbreaking ways. Introducing... Engine by Starling.Engine by Starling is our software-as-a-service (SaaS) division, designed to fuel Starling Bank's success and now available to banks globally. We are seeking partnerships with ambitious financial institutions eager to leverage our technology for rapid growth.Our SaaS platform offers cutting-edge digital features and streamlined back-office processes that have contributed to our achievements. At Engine by Starling, we prioritize our technologists, fostering a collaborative, fast-paced environment centered on innovation and disruptive technology.We uphold a flat organizational structure that empowers every team member to make impactful decisions. Collaboration and support are at the core of our culture, ensuring that help is always within reach.To thrive at Engine, you should be self-motivated, taking full ownership of your projects and responsibilities. Your role will encompass building, designing, and sharing knowledge, all while ensuring processes are efficient for optimal results. Our ethos is guided by five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe embrace a hybrid work model, with a preference for candidates who can commute to our Sydney CBD office for in-person collaboration.About the RoleAs a Technical Account Manager (TAM) at Engine, you will play a pivotal role in nurturing our client relationships within our customer success organization. Acting as a trusted advisor, you will ensure clients maximize the value of our platform, achieve their business goals, and receive outstanding support. Your contributions will be vital to client satisfaction and success.

Talon.One provides an incentives platform that brings together loyalty programs, promotions, and gamification in one place. Organizations use this enterprise-grade solution to design custom promotions and loyalty initiatives, drawing on any data source. Over 250 brands, including Adidas, Sephora, and Carlsberg, rely on Talon.One to drive customer engagement and build long-term loyalty. Role overview This is a full-time, remote Technical Account Manager position focused on API integration. Based in Sydney or Melbourne, the role centers on helping enterprise clients implement and succeed with Talon.One’s API-first promotion engine. The Technical Account Manager guides clients through the technical integration process, making sure the platform fits smoothly into their systems. Main responsibilities include managing onboarding design, setting and aligning client expectations, and delivering ongoing value to support client retention, growth, and satisfaction. The role also tracks API usage, troubleshoots technical issues, and manages escalations in partnership with Engineering and Customer Success teams. Exploring new technology partnerships and integration opportunities is also part of the job, helping expand the platform’s reach and value. The team The Technical Account Management team has more than 15 members spread across EMEA, the US, and APAC. Team members ensure clients experience smooth onboarding and integration, balancing technical requirements with evolving client needs. Collaboration with Customer Success Managers and developers is a daily part of the job, with a strong focus on problem-solving and mutual support. What you will do Lead the integration of Talon.One’s API-driven platform within client technical environments. Diagnose and resolve recurring technical issues, manage escalations, and work closely with internal teams to find solutions.

About Adyen Adyen is a leading financial technology platform that offers a comprehensive suite of payment, data, and financial products to global brands like Meta, Uber, H&M, and Microsoft. We are dedicated to creating solutions that empower our clients to achieve their goals efficiently. At Adyen, we foster a culture that encourages our team members to take charge of their careers while providing the support they need to thrive. Our motivated teams tackle unique technical challenges and collaborate to develop innovative and ethical solutions, helping businesses accelerate their ambitions. Join Our Account Management Team As a crucial part of our success, the Account Management team at Adyen is responsible for nurturing relationships with international merchants across various industries. In this dynamic role, you will collaborate on cross-functional projects and initiatives in a fast-paced entrepreneurial environment, gaining autonomy and expertise in the global payments landscape through our AM Academy. We are seeking a proactive and versatile Account Manager to join our Sydney office. The ideal candidate is a strategic thinker with a hands-on approach, passionate about collaborating with some of the world’s most recognizable brands while transforming the industry. Your mission will be to provide exceptional customer experiences to our mid-sized, rapidly growing merchants, uncovering new opportunities, and driving success for both Adyen and its clients. Role Overview As an Account Manager, you will work alongside a talented team, focusing on a diverse portfolio of mid-sized, fast-growth merchants. By adopting a pooled Account Management strategy, you and your colleagues will prioritize efficiency and proactivity while building strong customer relationships and fostering commercial growth for your accounts. Key Responsibilities: Collaborate with fellow Account Managers to manage a variety of accounts across multiple industries. Develop strategic initiatives to enhance customer satisfaction and drive mutual success. Identify growth opportunities within existing accounts and propose tailored solutions. Engage with clients to understand their needs and provide exceptional support.

We are seeking a driven and dynamic Account Manager to join our team at Kaseya in Sydney. In this role, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving growth within your accounts. You will work closely with cross-functional teams to deliver tailored solutions that meet our clients' needs.The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and a passion for technology. If you thrive in a fast-paced environment and are ready to take your career to the next level, we want to hear from you!

Role overview cxnpl seeks a Technical Program Manager based in Sydney to guide technical projects from early planning through to delivery. The position centers on aligning program work with company objectives and keeping teams focused on reaching important milestones. What you will do Manage the planning, execution, and delivery of technical programs Coordinate efforts across cross-functional teams Share project status and updates with stakeholders in a clear manner Support projects in meeting strategic goals and deadlines Requirements Background in managing technical projects or programs Strong communication skills for both technical and non-technical audiences Proven ability to keep teams aligned and projects progressing

Join Appian as a Technical Delivery Manager, where you will lead the charge in delivering innovative software solutions to our clients. You will be responsible for overseeing the successful implementation of our platform, ensuring projects are delivered on time and meet the highest quality standards.Your role will involve coordinating with cross-functional teams, managing client relationships, and driving continuous improvements in project delivery processes.

The Technical Project Manager at Coates Group guides project teams from initial planning through to delivery. This position oversees technical projects, keeping efforts aligned with the company’s strategic direction. Key responsibilities Manage project schedules and ensure key milestones are met Coordinate across teams and departments to keep work on track Communicate project status and updates with stakeholders Apply project management methods to improve processes and outcomes What you will bring Experience managing technical projects from start to finish Strong organizational skills and attention to detail Ability to work with multiple teams and balance priorities Clear communication with both technical and non-technical stakeholders This role is based in Sydney and focuses on delivering technical projects that support Coates Group’s business goals.

Wonde is looking for two experienced ICT Account Managers to join the Sydney CBD office and help strengthen technology in education. This role focuses on building strong partnerships with schools and guiding them in using Wonde’s data sync tools and product suite. Role overview ICT Account Managers at Wonde work directly with educational institutions. The role involves understanding each school’s technical needs, recommending suitable solutions, and supporting the adoption of Wonde products and integrated third-party applications. What you will do Relationship management: Build and maintain consultative relationships with school leaders and IT staff to help them understand and use Wonde’s offerings. Technical consultation: Lead technical meetings to assess infrastructure needs and propose appropriate ICT solutions. Account growth: Identify opportunities to expand Wonde’s presence within existing Data Sync users and deliver product demonstrations. Implementation support: Oversee the deployment of EduSync and MyLogin, from demonstrations through installation and trial stages. Issue resolution: Troubleshoot and resolve technical challenges during integrations, escalating complex issues to Technical Support when needed. Migration and configuration: Work with Project Managers and the Integrations team to support accurate SIS migrations and configure secure permissions for third-party apps. System monitoring: Track school connections and address synchronization failures proactively. Internal collaboration: Liaise with Marketing and Technical Implementation teams to provide product feedback, report technical issues, and contribute to regional campaigns. Reporting: Create and maintain clear reports on project status, integration outcomes, and market opportunities. Knowledge sharing: Offer technical insights and support to colleagues to help achieve business goals and improve team practices. Information security and compliance Maintain the integrity and security of customer data by ensuring compliance with data protection regulations and internal security policies.

At Ambius, we are committed to enhancing indoor environments through the scientific benefits of plants. Our focus on interior plantscaping goes beyond mere aesthetics; we aim to craft inspiring spaces that promote health, wellbeing, and productivity by improving indoor air quality.Our expert team at Ambius has been responsible for some of the most remarkable green installations across Australia, including captivating Green Walls in hotel lobbies and tailored plant designs in shopping centers, offices, and reception areas. We collaborate with organizations of various sizes to provide interior landscaping solutions that engage individuals, elevate environments, and contribute to business success.In light of our ongoing expansion, we are thrilled to announce a newly established position for a skilled Key Account Manager - Projects to join our dynamic Ambius team in Sydney. This role blends large-scale project management with strategic account oversight and long-term client retention in a fast-paced environment.Operating from our Sydney branch, you will manage an established portfolio of key accounts while actively engaging in significant project installations, ensuring outstanding results from inception to completion. Your contributions will be vital in driving revenue growth, fortifying client partnerships, and discovering opportunities to broaden services within existing accounts.If you are commercially focused, excel in relationship management, and thrive in a vibrant business landscape where every day presents new challenges, we invite you to apply.

Join Pinterest as a Senior Client Account Manager, where you will play a pivotal role in managing key client relationships and driving strategic initiatives. You will collaborate closely with cross-functional teams to ensure our clients achieve their objectives while maximizing the value they derive from our platform.Your expertise in account management will be essential in identifying opportunities for growth, developing tailored strategies, and delivering exceptional service. If you are passionate about client success and thrive in a dynamic environment, we want to hear from you!

About UsJOLT is a pioneering force in electric vehicle charging and digital out-of-home media, dedicated to transforming the way individuals and brands connect. With operations spanning the United States, Canada, the U.K., Australia, and New Zealand, JOLT is on a mission to facilitate the transition to electric vehicles, making it quicker, easier, and more straightforward for drivers everywhere. Our innovative approach integrates dependable EV charging solutions with a dynamic digital advertising network, seamlessly linking brands to consumers at pivotal moments of their daily lives. By merging sustainable infrastructure with data-driven media, JOLT ensures that advertisers achieve measurable results while propelling the global shift towards electric mobility. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, our commitment to providing convenient, accessible, and future-ready charging solutions remains unwavering.We are seeking a highly motivated and relationship-focused Senior Account Manager to nurture and expand our existing client partnerships, driving revenue growth while delivering exceptional client satisfaction. In this pivotal role, you will manage a select portfolio of key accounts, collaborating closely with clients to identify their needs, develop tailored solutions, and optimize sales opportunities. Your strong relationship-building aptitude, strategic mindset, and proactive account management skills will be essential in enhancing our client relationships and driving success.

Who are we?At UpGuard, we are pioneering the evolution of cybersecurity by leveraging AI-driven solutions to eliminate manual security challenges. Recently completing a US$75M Series C funding, we are expanding our infrastructure to analyze an astounding 100 billion risk signals daily. This is not merely growth; it is a complete transformation of how organizations manage cyber risk.Our Cyber Risk Posture Management (CRPM) platform is designed with security teams in mind, integrating security ratings, threat intelligence, and proactive AI to empower organizations in navigating a complex and ever-evolving threat landscape.We are not just developing another tool; we are defining a new category in cybersecurity. We offer our team the autonomy to deliver world-class technology while providing the resources necessary to scale globally.At UpGuard, our Sales team is the driving force behind our success, evolving from traditional transactions to becoming trusted advisors in digital resilience. In a time when third-party risk is increasingly intricate, we foster a collaborative culture that prioritizes our customers' security posture.As we enter 2026 after a record-breaking 2025 filled with exceeded revenue targets and an expanded global presence, we are on the lookout for dynamic individuals who excel in a fast-paced, AI-enhanced sales environment. If you are eager to refine your skills, possess an unwavering drive to succeed, and want to promote a platform that actively mitigates global cyber threats, we want to connect with you.Role OverviewThe Technical Product Enablement Manager plays a crucial role in ensuring all go-to-market teams can confidently comprehend, articulate, demonstrate, and operationalize UpGuard’s products—from established offerings to innovative, highly technical features. This position acts as a connector between Product, Product Marketing Management, Sales Engineering, and Enablement, simplifying complex functionalities into accessible, role-specific insights that accelerate sales cycles, enhance proof of concept outcomes, and boost customer adoption.

Location: Sydney, Australia (Hybrid – 3 days per week in office) Relevance AI develops a platform that enables teams to create and manage AI agents for workflow automation, decision-making, and collaboration. The platform is trusted by organizations such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard. Backed by investors like Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, Relevance AI completed its Series B funding in April 2025. The company is headquartered in San Francisco and Sydney, and was recognized by LinkedIn as the #1 Startup in Australia in 2025. Role overview This Enterprise Technical Product Manager position centers on building trust in AI products among large organizations. As the first product manager dedicated to Enterprise & Trust, the role will focus on shaping platform features that address the needs and concerns of enterprise clients. The aim is to help these teams feel confident adopting AI solutions within their operations. Work environment This hybrid role is based in Sydney, with three days per week in the office. The team values curiosity, collaboration, and strong execution.

Join nuestro team as a Senior Account Manager and take the lead in nurturing and expanding client relationships within a dynamic environment. You will be responsible for developing strategies that enhance client satisfaction and drive business growth. Your expertise will play a crucial role in implementing innovative solutions that meet client needs and help them achieve their goals.

Join Accor as a Key Account Manager - Corporate & Government, Pacific, located in Sydney or Melbourne. This position empowers you to significantly contribute to Accor's success by managing a premium portfolio of key accounts within the Corporate & Government sectors. You'll play a pivotal role in implementing Accor’s strategic sales objectives, driving meaningful growth, enhancing client relationships, discovering new business avenues, and expanding market presence across the Pacific region. This role is ideal for a motivated professional eager to advance their career in a renowned global hospitality leader.Your Role and ResponsibilitiesIn this dynamic position, your responsibilities will include:Strategic Planning: Formulate and execute effective strategic account plans for your designated portfolio, aligning with regional and national goals.Client Engagement: Cultivate and maintain strong relationships with key clients in the Corporate & Government sectors, ensuring their requirements are met and driving substantial business growth.Business Development: Actively seek and seize new business opportunities within existing accounts and prospective clients to enhance Accor’s sales performance.Performance Management: Efficiently oversee your key account portfolio, ensuring all contractual commitments are surpassed and performance metrics are achieved.Collaborative Success: Work closely with national and regional teams to develop and implement innovative strategies that enhance market share and drive exceptional outcomes across all segments.Data-Driven Insights: Leverage Accor’s advanced tools and systems for account management, performance tracking, and generating actionable insights to optimize business opportunities and stimulate growth.

Role overview Lightspeed is seeking an Account Manager to join the APAC Hospitality Sales team in Sydney, New South Wales. This role centers on managing inbound sales for hospitality venues throughout the APAC region. The Account Manager partners with merchants to understand their business needs, nurture strong relationships, and ensure they receive solutions that align with their goals. Main responsibilities Serve as the main point of contact for hospitality customers, answering questions about Lightspeed products and services. Assess customer requirements and suggest solutions that support their business objectives. Build trust and rapport with merchants, using active listening to identify upsell opportunities and support account growth. Guide customers as they transition from basic platforms to more advanced solutions. Showcase software features, including the core POS system and additional modules or upgrades. Manage upselling from inbound sales and contribute to the growth of monthly recurring revenue. Additional responsibilities Encourage retailer advocacy and help strengthen hospitality owners' understanding within the organization. Work with colleagues to achieve team goals, occasionally taking on tasks beyond standard duties.

Role Overview and Impact:As an Account Manager at Xero, you will be at the forefront of fostering and nurturing relationships with esteemed Accounting and Bookkeeping firms across your designated territory. Your expertise will help cultivate and expand the Xero Partner channel through strategic territory management and proactive sales pipeline development.You will represent Xero at various sales events and maintain a comprehensive understanding of our features to provide unparalleled support to our Partners, empowering them to optimize their strategies and enhance the efficiency of small businesses using the Xero suite of tools.Team Collaboration:Join a dynamic, high-achieving team of five, directly reporting to our Partner Sales Manager. This collaborative unit prioritizes and categorizes Partners, sharing critical insights to achieve collective revenue and activity targets. We uphold values of transparency and diverse perspectives, working together to create meaningful outcomes for our Partners.Initial Focus Areas:Managing and prioritizing both new and existing Partners in the North West Sydney regionLeveraging Salesforce to track call activity and maintain updated Partner informationSpotting opportunities to develop business plans that lead to larger, long-term agreements within your portfolioBoosting the percentage of certified Partners through targeted educational initiatives and re-certification programsEncouraging attendance at Xero Sales events and delivering presentations on features and functionality to ensure sustained engagement and product adoptionWork Environment:Xero embraces a flexible working model that optimizes your productivity and well-being. Enjoy a blend of office collaboration and remote work flexibility, including dedicated