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Senior Level Manager
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Join AECOM as a Technical Director in Environment and Planning. In this pivotal role, you will lead and manage projects that contribute to sustainable development and environmental compliance. You will collaborate with diverse teams to deliver innovative solutions that address complex environmental challenges.
Your expertise will be critical in ensuring that our projects meet regulatory requirements and are aligned with best practices in environmental management. You will be responsible for overseeing project execution, mentoring junior staff, and maintaining client relationships.
Join AECOM as a Technical Director in Environment and Planning. In this pivotal role, you will lead and manage projects that contribute to sustainable development and environmental compliance. You will collaborate with diverse teams to deliver innovative solutions that address complex environmental challenges.Your expertise will be critical in ensuring that …
WPP Media is the media division of WPP, partnering with well-known brands to help them adapt and grow. The team uses a mix of talent, data, and strategic partnerships through the WPP Open platform, focusing on creative personalization at scale. Clients gain clear insights into their media investments through the Open Intelligence framework. More information is available at wppmedia.com. EssenceMediacom, part of WPP, specializes in analytics, insights, and technology-driven media solutions. The agency supports brands in tackling complex marketing challenges by combining data and creativity to engage audiences and drive business outcomes. The team values ongoing learning and collaboration across disciplines. Role overview The Business & Planning Director in Sydney serves as both a strategic media planner and a business advisor. This position requires a broad perspective on client challenges, extending beyond traditional media or advertising. The director works closely with client teams to identify and shape solutions that support client growth and open new commercial opportunities for the agency. What you will do Lead strategic planning across paid, owned, earned, and shared media channels Build and maintain consultative relationships with clients Connect insights, planning, execution, and outcomes to deliver business results Guide and inspire a team to deliver high-quality media solutions Champion planning excellence and evidence-based decision making Contribute to agency culture, objectives, and ongoing development Encourage cross-disciplinary collaboration and continuous improvement What success looks like High client satisfaction scores Strong, lasting business relationships Team consistently delivers effective media solutions Positive contributions to agency culture and growth This position is based in Sydney, Australia.
Full-time|A$1.2K/yr - A$1.2K/yr|Hybrid|Sydney, Australia
Location: Sydney, Australia (Hybrid) About Relevance AI Relevance AI builds a platform for creating and managing intelligent agents that handle workflows, make decisions, and support collaboration, all in one place. Our mission is to help teams delegate meaningful work to AI agents that think and act with expertise. Industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Aveva, Qualified, and Activision Blizzard use our technology to scale their operations, marketing, and sales. We are backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital. In April 2025, we completed our Series B funding round to accelerate our growth and expand agentic automation. With headquarters in Sydney, San Francisco, and Barcelona, we work in a hybrid model and value curiosity, collaboration, and execution. In 2025, LinkedIn named us Australia’s #1 Startup. Role Overview The Director of Technical Support leads and grows our global technical support function for enterprise clients across three regions. This role ensures that customers receive fast, high-quality resolutions and a consistent experience at scale. The Director will build a high-performing support organization, define enterprise standards and processes, and drive innovation in AI-enabled support. What You Will Do Lead a support team that has automated about 80% of ticket resolutions, using an AI-first approach. Develop and refine team structure, set clear expectations, and establish processes for enterprise support. Address challenges such as regional and time zone differences in support experience. Implement and manage enterprise SLA processes. Scale global hiring and onboarding to provide 24/5 support coverage. Establish reporting and forecasting to improve product quality and guide resource allocation. Collaborate with engineering and other teams to resolve bugs and enhance the product, including developing AI agents with tools like Claude Code. Contribute to online community support and educational initiatives.
AECOM is seeking a highly skilled and visionary Technical Director for our Ports and Marine division in Sydney. In this pivotal role, you will lead and manage complex marine infrastructure projects, ensuring they meet all technical standards and client expectations. You will collaborate with a talented team of engineers and project managers to deliver innovative solutions that enhance our clients' operations and contribute to the growth of our coastal and marine infrastructure.
Join our dynamic team at Cuscal Limited as an Environment Automation Engineer. In this pivotal role, you will be responsible for designing, implementing, and maintaining automated environments to enhance our operational efficiency. Your expertise will play a crucial role in streamlining our processes and ensuring seamless integration of technology across our platforms.
AECOM is seeking a highly skilled Technical Director specializing in Electrical Engineering to join our dynamic team in Sydney. In this role, you will lead a diverse team of engineers and technicians, ensuring the delivery of high-quality electrical engineering solutions for various projects. Your expertise will drive innovation and efficiency, enhancing our project outcomes and client satisfaction.
Join KPMG Australia as a Manager / Associate Director in Planning & Scheduling, where you will lead strategic initiatives and optimize project timelines to drive efficiency and deliver exceptional results.In this role, you will collaborate with cross-functional teams to design and implement effective planning and scheduling methodologies that align with organizational goals. Your expertise will be crucial in navigating complex projects and ensuring timely delivery while maintaining high-quality standards.
Join AECOM as a Technical Director - Mechanical Data Centre Design in Sydney, where you will lead innovative projects in data centre design. Your expertise in mechanical engineering will guide our teams to deliver cutting-edge solutions. This role involves collaborating with cross-functional teams to ensure that we meet industry standards while exceeding client expectations.
As the Director of Retail Workforce Planning and Labor Optimization, you will play a pivotal role in enhancing our retail operations. You will be responsible for developing and implementing strategies that ensure optimal staffing levels, improve labor efficiency, and align workforce planning with our business objectives. Your expertise will drive our operational excellence and enhance customer satisfaction.
Join Turner Townsend as a Cost Planning and Estimating Lead, where you will take a pivotal role in shaping the future of the energy and natural resources sector. In this dynamic position, you will lead cost planning initiatives and provide expert estimating services that drive project success. Collaborate with cross-functional teams and utilize your analytical skills to ensure accurate budgeting and resource allocation.
Join Eucalyptus as a Senior Manager in Financial Planning and Analysis (FP&A), where you will oversee financial strategies and drive financial performance. This role is pivotal in providing insights and recommendations that shape business decisions. You will collaborate with cross-functional teams to enhance our financial processes and ensure the sustainability of our financial health.
Role overview The Senior Manager, Technology – Operations Planning at Qantas Group leads a team in Sydney focused on enhancing operational strategies and developing technology solutions. This position shapes how technology supports daily operations and contributes to the overall effectiveness of the business. What you will do Guide and mentor a team working on technology for operations planning. Collaborate with stakeholders to ensure technology initiatives support business objectives. Find opportunities to improve operational processes through technology. Encourage new ideas and promote innovation within operational teams.
Qantas Airways Limited seeks a Senior Analyst to specialize in Pattern Planning & Rostering. This position plays a key role in shaping how staff schedules are created and maintained, with a focus on both operational needs and employee experience. Key responsibilities Analyze workforce data to guide and improve rostering decisions Design and implement strategies that support efficient operations Contribute to higher staff satisfaction by optimizing scheduling methods Location This role is based in Sydney.
Join Extreme Networks as a Senior Director of Systems Engineering for APAC*Candidates for this role can be located in Australia, Singapore, or Japan.Position OverviewThe Senior Director, APAC Systems Engineering is a key executive leader tasked with defining and executing the technical strategy that drives exceptional customer outcomes and robust regional growth across the Asia-Pacific region. This role is pivotal in leading a high-performance Systems Engineering organization that specializes in cloud-managed networking, cutting-edge enterprise architectures, and AI-driven operations.As a strategic partner to the SVP of APAC Sales, you will co-own the success of the region by aligning the technical vision with effective go-to-market strategies and enhancing customer engagement. Your leadership will be instrumental in accelerating revenue growth, boosting win rates, and fostering deeper strategic relationships with our customers.
Role Overview Flywire is hiring a Senior Manager for Financial Planning & Analysis (FP&A) in the APAC region, based in Sydney. This position leads financial strategy and oversees business performance analysis across APAC operations. What You Will Do Guide budgeting and forecasting processes for the region Analyze business performance and deliver actionable insights to support growth Partner with teams across functions to inform financial decisions and track progress toward targets Support leadership with clear reporting to enhance decision-making Collaboration This role works closely with other departments to align financial planning with Flywire’s growth initiatives and regional objectives.
Are you a passionate and experienced professional in health planning and architecture? Join our esteemed team at Hassell Services, where your expertise will contribute to impactful health solutions. We invite expressions of interest from senior professionals eager to drive innovative health projects.
Join us at MongoDB as a Technical Services Engineer, where you'll be at the forefront of delivering top-tier technical support to our clients. In this role, you will leverage your expertise to troubleshoot complex issues, provide insightful solutions, and ensure our customers are maximizing the value of our cutting-edge database technology.Your responsibilities will include collaborating with cross-functional teams, developing technical documentation, and participating in customer training sessions. This is an excellent opportunity for someone passionate about technology and customer success.
Full-time|Hybrid|Sydney, New South Wales, Australia
Why Choose Datacom?At Datacom, we partner with organizations and communities across Australia and New Zealand to create impactful changes in people’s lives. Our mission is to leverage technology to foster innovation and growth.About the RoleAs a Senior Business Consultant, your primary responsibility will be to facilitate successful Professional Consulting outcomes by adhering to the Datascape Implementation Methodology. You will work closely with clients across New Zealand and Australia, focusing on implementing the Datascape ERP solution tailored for the Local Government sector. Consulting projects will vary from extensive multi-month implementations to shorter, focused engagements.This position may require occasional onsite customer visits, and travel availability is essential. However, we offer flexible working arrangements beyond onsite commitments.
Join Turner Townsend as an Associate Director/Project Director in our Corporate Occupier team, where you'll lead high-impact real estate projects for corporate clients. You will be responsible for managing project delivery, ensuring alignment with client objectives, and fostering strong relationships with stakeholders.
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most advanced customer service AI agent available, enabling businesses to provide round-the-clock, flawless customer service and significantly enhance their customer interactions. Fin integrates seamlessly with our Helpdesk, forming a comprehensive solution known as the Intercom Customer Service Suite, designed to handle more intricate or high-touch queries that necessitate human intervention.Established in 2011 and trusted by almost 30,000 businesses worldwide, Intercom is redefining the standards of customer service. Guided by our core values, we continually push boundaries, operate with agility, and consistently deliver outstanding value to our clients.What’s the opportunity?In the era of AI, customer support is evolving rapidly, and so are the professionals who deliver it. Our next Technical Support Specialist will be a self-starter, deeply inquisitive, and well-versed in AI tools, maintaining high standards for themselves and their team.As a Technical Support Specialist, you will manage intricate technical inquiries regarding some of our most sophisticated features, serve as an escalation point for your colleagues on challenging investigations, and consistently deliver world-class customer support. You will collaborate proactively with customers to maximize their use of our platform while driving enhancements in product, processes, and team development. Utilizing AI tools in conjunction with your expertise, you will efficiently resolve complex cases and contribute to fostering a culture of continuous improvement. We frequently release product updates, making this a dynamic environment perfect for those excited by perpetual learning!If this role excites you, we would love to have you as our next Technical Support Specialist.What will I be doing?Communicating effectively and efficiently with our customers — we utilize our own product for most support interactions, but outbound calls are also part of our service.Taking ownership of customer communications and issues from initial contact until resolution.Becoming a comprehensive knowledge resource on how Intercom operates and what it can achieve.Collaborating with the Support team to ensure every customer has a positive experience with the product, focusing on making it user-friendly, reliable, bug-free, and fast.Working directly with product teams to identify current issues and offer insights for improvement.
Join AECOM as a Technical Director in Environment and Planning. In this pivotal role, you will lead and manage projects that contribute to sustainable development and environmental compliance. You will collaborate with diverse teams to deliver innovative solutions that address complex environmental challenges.Your expertise will be critical in ensuring that …
WPP Media is the media division of WPP, partnering with well-known brands to help them adapt and grow. The team uses a mix of talent, data, and strategic partnerships through the WPP Open platform, focusing on creative personalization at scale. Clients gain clear insights into their media investments through the Open Intelligence framework. More information is available at wppmedia.com. EssenceMediacom, part of WPP, specializes in analytics, insights, and technology-driven media solutions. The agency supports brands in tackling complex marketing challenges by combining data and creativity to engage audiences and drive business outcomes. The team values ongoing learning and collaboration across disciplines. Role overview The Business & Planning Director in Sydney serves as both a strategic media planner and a business advisor. This position requires a broad perspective on client challenges, extending beyond traditional media or advertising. The director works closely with client teams to identify and shape solutions that support client growth and open new commercial opportunities for the agency. What you will do Lead strategic planning across paid, owned, earned, and shared media channels Build and maintain consultative relationships with clients Connect insights, planning, execution, and outcomes to deliver business results Guide and inspire a team to deliver high-quality media solutions Champion planning excellence and evidence-based decision making Contribute to agency culture, objectives, and ongoing development Encourage cross-disciplinary collaboration and continuous improvement What success looks like High client satisfaction scores Strong, lasting business relationships Team consistently delivers effective media solutions Positive contributions to agency culture and growth This position is based in Sydney, Australia.
Full-time|A$1.2K/yr - A$1.2K/yr|Hybrid|Sydney, Australia
Location: Sydney, Australia (Hybrid) About Relevance AI Relevance AI builds a platform for creating and managing intelligent agents that handle workflows, make decisions, and support collaboration, all in one place. Our mission is to help teams delegate meaningful work to AI agents that think and act with expertise. Industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Aveva, Qualified, and Activision Blizzard use our technology to scale their operations, marketing, and sales. We are backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital. In April 2025, we completed our Series B funding round to accelerate our growth and expand agentic automation. With headquarters in Sydney, San Francisco, and Barcelona, we work in a hybrid model and value curiosity, collaboration, and execution. In 2025, LinkedIn named us Australia’s #1 Startup. Role Overview The Director of Technical Support leads and grows our global technical support function for enterprise clients across three regions. This role ensures that customers receive fast, high-quality resolutions and a consistent experience at scale. The Director will build a high-performing support organization, define enterprise standards and processes, and drive innovation in AI-enabled support. What You Will Do Lead a support team that has automated about 80% of ticket resolutions, using an AI-first approach. Develop and refine team structure, set clear expectations, and establish processes for enterprise support. Address challenges such as regional and time zone differences in support experience. Implement and manage enterprise SLA processes. Scale global hiring and onboarding to provide 24/5 support coverage. Establish reporting and forecasting to improve product quality and guide resource allocation. Collaborate with engineering and other teams to resolve bugs and enhance the product, including developing AI agents with tools like Claude Code. Contribute to online community support and educational initiatives.
AECOM is seeking a highly skilled and visionary Technical Director for our Ports and Marine division in Sydney. In this pivotal role, you will lead and manage complex marine infrastructure projects, ensuring they meet all technical standards and client expectations. You will collaborate with a talented team of engineers and project managers to deliver innovative solutions that enhance our clients' operations and contribute to the growth of our coastal and marine infrastructure.
Join our dynamic team at Cuscal Limited as an Environment Automation Engineer. In this pivotal role, you will be responsible for designing, implementing, and maintaining automated environments to enhance our operational efficiency. Your expertise will play a crucial role in streamlining our processes and ensuring seamless integration of technology across our platforms.
AECOM is seeking a highly skilled Technical Director specializing in Electrical Engineering to join our dynamic team in Sydney. In this role, you will lead a diverse team of engineers and technicians, ensuring the delivery of high-quality electrical engineering solutions for various projects. Your expertise will drive innovation and efficiency, enhancing our project outcomes and client satisfaction.
Join KPMG Australia as a Manager / Associate Director in Planning & Scheduling, where you will lead strategic initiatives and optimize project timelines to drive efficiency and deliver exceptional results.In this role, you will collaborate with cross-functional teams to design and implement effective planning and scheduling methodologies that align with organizational goals. Your expertise will be crucial in navigating complex projects and ensuring timely delivery while maintaining high-quality standards.
Join AECOM as a Technical Director - Mechanical Data Centre Design in Sydney, where you will lead innovative projects in data centre design. Your expertise in mechanical engineering will guide our teams to deliver cutting-edge solutions. This role involves collaborating with cross-functional teams to ensure that we meet industry standards while exceeding client expectations.
As the Director of Retail Workforce Planning and Labor Optimization, you will play a pivotal role in enhancing our retail operations. You will be responsible for developing and implementing strategies that ensure optimal staffing levels, improve labor efficiency, and align workforce planning with our business objectives. Your expertise will drive our operational excellence and enhance customer satisfaction.
Join Turner Townsend as a Cost Planning and Estimating Lead, where you will take a pivotal role in shaping the future of the energy and natural resources sector. In this dynamic position, you will lead cost planning initiatives and provide expert estimating services that drive project success. Collaborate with cross-functional teams and utilize your analytical skills to ensure accurate budgeting and resource allocation.
Join Eucalyptus as a Senior Manager in Financial Planning and Analysis (FP&A), where you will oversee financial strategies and drive financial performance. This role is pivotal in providing insights and recommendations that shape business decisions. You will collaborate with cross-functional teams to enhance our financial processes and ensure the sustainability of our financial health.
Role overview The Senior Manager, Technology – Operations Planning at Qantas Group leads a team in Sydney focused on enhancing operational strategies and developing technology solutions. This position shapes how technology supports daily operations and contributes to the overall effectiveness of the business. What you will do Guide and mentor a team working on technology for operations planning. Collaborate with stakeholders to ensure technology initiatives support business objectives. Find opportunities to improve operational processes through technology. Encourage new ideas and promote innovation within operational teams.
Qantas Airways Limited seeks a Senior Analyst to specialize in Pattern Planning & Rostering. This position plays a key role in shaping how staff schedules are created and maintained, with a focus on both operational needs and employee experience. Key responsibilities Analyze workforce data to guide and improve rostering decisions Design and implement strategies that support efficient operations Contribute to higher staff satisfaction by optimizing scheduling methods Location This role is based in Sydney.
Join Extreme Networks as a Senior Director of Systems Engineering for APAC*Candidates for this role can be located in Australia, Singapore, or Japan.Position OverviewThe Senior Director, APAC Systems Engineering is a key executive leader tasked with defining and executing the technical strategy that drives exceptional customer outcomes and robust regional growth across the Asia-Pacific region. This role is pivotal in leading a high-performance Systems Engineering organization that specializes in cloud-managed networking, cutting-edge enterprise architectures, and AI-driven operations.As a strategic partner to the SVP of APAC Sales, you will co-own the success of the region by aligning the technical vision with effective go-to-market strategies and enhancing customer engagement. Your leadership will be instrumental in accelerating revenue growth, boosting win rates, and fostering deeper strategic relationships with our customers.
Role Overview Flywire is hiring a Senior Manager for Financial Planning & Analysis (FP&A) in the APAC region, based in Sydney. This position leads financial strategy and oversees business performance analysis across APAC operations. What You Will Do Guide budgeting and forecasting processes for the region Analyze business performance and deliver actionable insights to support growth Partner with teams across functions to inform financial decisions and track progress toward targets Support leadership with clear reporting to enhance decision-making Collaboration This role works closely with other departments to align financial planning with Flywire’s growth initiatives and regional objectives.
Are you a passionate and experienced professional in health planning and architecture? Join our esteemed team at Hassell Services, where your expertise will contribute to impactful health solutions. We invite expressions of interest from senior professionals eager to drive innovative health projects.
Join us at MongoDB as a Technical Services Engineer, where you'll be at the forefront of delivering top-tier technical support to our clients. In this role, you will leverage your expertise to troubleshoot complex issues, provide insightful solutions, and ensure our customers are maximizing the value of our cutting-edge database technology.Your responsibilities will include collaborating with cross-functional teams, developing technical documentation, and participating in customer training sessions. This is an excellent opportunity for someone passionate about technology and customer success.
Full-time|Hybrid|Sydney, New South Wales, Australia
Why Choose Datacom?At Datacom, we partner with organizations and communities across Australia and New Zealand to create impactful changes in people’s lives. Our mission is to leverage technology to foster innovation and growth.About the RoleAs a Senior Business Consultant, your primary responsibility will be to facilitate successful Professional Consulting outcomes by adhering to the Datascape Implementation Methodology. You will work closely with clients across New Zealand and Australia, focusing on implementing the Datascape ERP solution tailored for the Local Government sector. Consulting projects will vary from extensive multi-month implementations to shorter, focused engagements.This position may require occasional onsite customer visits, and travel availability is essential. However, we offer flexible working arrangements beyond onsite commitments.
Join Turner Townsend as an Associate Director/Project Director in our Corporate Occupier team, where you'll lead high-impact real estate projects for corporate clients. You will be responsible for managing project delivery, ensuring alignment with client objectives, and fostering strong relationships with stakeholders.
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most advanced customer service AI agent available, enabling businesses to provide round-the-clock, flawless customer service and significantly enhance their customer interactions. Fin integrates seamlessly with our Helpdesk, forming a comprehensive solution known as the Intercom Customer Service Suite, designed to handle more intricate or high-touch queries that necessitate human intervention.Established in 2011 and trusted by almost 30,000 businesses worldwide, Intercom is redefining the standards of customer service. Guided by our core values, we continually push boundaries, operate with agility, and consistently deliver outstanding value to our clients.What’s the opportunity?In the era of AI, customer support is evolving rapidly, and so are the professionals who deliver it. Our next Technical Support Specialist will be a self-starter, deeply inquisitive, and well-versed in AI tools, maintaining high standards for themselves and their team.As a Technical Support Specialist, you will manage intricate technical inquiries regarding some of our most sophisticated features, serve as an escalation point for your colleagues on challenging investigations, and consistently deliver world-class customer support. You will collaborate proactively with customers to maximize their use of our platform while driving enhancements in product, processes, and team development. Utilizing AI tools in conjunction with your expertise, you will efficiently resolve complex cases and contribute to fostering a culture of continuous improvement. We frequently release product updates, making this a dynamic environment perfect for those excited by perpetual learning!If this role excites you, we would love to have you as our next Technical Support Specialist.What will I be doing?Communicating effectively and efficiently with our customers — we utilize our own product for most support interactions, but outbound calls are also part of our service.Taking ownership of customer communications and issues from initial contact until resolution.Becoming a comprehensive knowledge resource on how Intercom operates and what it can achieve.Collaborating with the Support team to ensure every customer has a positive experience with the product, focusing on making it user-friendly, reliable, bug-free, and fast.Working directly with product teams to identify current issues and offer insights for improvement.
