Clinical Template Officer at Heidi Health | Sydney

About Heidi Health:At Heidi, we are dedicated to revolutionizing the healthcare experience, aiming to reduce the time required to provide exceptional care.Our vision for 2050 is to empower every clinician with AI tools that alleviate administrative tasks while enhancing the quality and accessibility of patient care worldwide.Created by clinicians for clinicians, our team is an inspiring mix of innovators, builders, scientists, healthcare professionals, mathematicians, designers, and creative thinkers.In just six months, we accomplish what others take four years to achieve. Last year alone, our platform facilitated 20 million patient consultations, and we are currently managing over 1 million consultations weekly.With a recent funding round of $16.6 million from top venture capital firms, we are poised for significant global expansion, targeting the US, Canada, UK, and Europe. We need talented individuals like you to help us on this journey.The Opportunity:We are looking for Clinical Template Officers to join our Medical Knowledge Team, collaborating closely with our regional Customer Success teams to assist clinicians utilizing our clinical AI solutions.Your Responsibilities:Leverage your clinical expertise to evaluate clinical documents provided by users, transforming them into customizable, high-quality templates compatible with the Heidi platform.Work alongside the Customer Success, Go-To-Market, and Medical Knowledge teams to identify clinical needs of new users and create templates during onboarding.Engage in training and educational initiatives to enhance user knowledge of our templates.Gain a thorough understanding of the Heidi platform and how it integrates into our clients' clinical workflows.Collaborate with existing users to optimize and refine their templates, ensuring they meet desired outcomes.Deliver outstanding customer support by promptly addressing inquiries and resolving issues.Familiarize yourself with various AI and software tools to enhance your efficiency.

About UsAt Heidi Health, we believe that healthcare deserves a more harmonious approach—one that ensures continuous and deeply human care. Our mission is to develop an AI Care Partner that collaborates with clinicians to achieve this goal.Our diverse team comprises doctors, engineers, designers, researchers, and creatives dedicated to creating tools that empower clinicians to concentrate on what really counts: their patients.In just 18 months, we've reclaimed over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, over two million patient visits weekly are powered by Heidi around the globe.Supported by nearly $100 million in funding, we are expanding into the US, UK, Canada, and Europe. We collaborate with premier health systems, including the NHS, Beth Israel Lahey Health, and Monash Health.The PositionThe Senior Site Reliability Engineer will join our core Platform/SRE team responsible for production. You will directly engage in incident response, on-call duties, system reliability, and the daily operations of Heidi’s platform.We welcome strong mid-level SRE candidates eager to take on more responsibility, as well as seasoned SREs who thrive in hands-on operational roles. This position is purposefully operations-focused, with an emphasis on maintaining the health of real systems in production.Your ResponsibilitiesEngage in on-call and incident response: Address production incidents, assist in service restoration, and ensure clear communication during incidents, gradually taking on more leadership in managing incidents.Enhance operational reliability: Identify recurring issues and reliability risks, driving improvements through better alerting, automation, system adjustments, or process enhancements.Oversee components of the production environment: Manage and enhance Kubernetes clusters, cloud infrastructure, and core platform services, with increasing ownership as you gain experience.Bolster observability: Improve dashboards, alerts, logs, and traces to ensure quicker detection and diagnosis of issues, focusing on actionable insights.Minimize operational toil: Automate repetitive tasks, streamline runbooks, and enhance tooling to make on-call and daily operations more efficient and secure.

About UsAt Heidi Health, we believe that healthcare should flow seamlessly and remain deeply human. Our mission is to develop an AI Care Partner that collaborates with clinicians to enhance patient care.Our diverse team, comprising doctors, engineers, designers, researchers, and creatives, is dedicated to crafting tools that allow healthcare professionals to concentrate on their primary goal: their patients.In just 18 months, Heidi has successfully reclaimed over 18 million hours for healthcare providers, facilitating 73 million patient visits across 116 countries. Currently, our platform supports more than two million patient visits each week globally.With nearly $100 million in funding, we're expanding our reach in the US, UK, Canada, and Europe, partnering with top health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.Your RoleWe are seeking a passionate Product Manager who has experience launching consumer-grade software at scale and has a keen eye for the details that elevate a product from good to beloved.In this role, you will take charge of Heidi's mobile and desktop app experiences, utilized by hundreds of thousands of clinicians for millions of patient sessions weekly across diverse specialties and locations. Your goal will be to ensure that the software our clinicians interact with multiple times a day is effortless, reliable, and truly delightful.You will work closely with our Product leadership and collaborate with engineering, design, and clinical teams to continuously enhance quality and reliability.We value potential over pedigree; whether you're a seasoned professional or a passionate newcomer, we want to hear from you.Your Responsibilities:Lead product strategy and roadmap for Heidi's mobile and desktop applications, aligning cross-functional teams towards a common vision.Deeply understand clinician workflows—anticipate their needs not just based on what they articulate, but on what could genuinely improve their daily experience.Deliver impactful features by collaborating with engineering, design, data, and operations teams, recognizing that even minor enhancements can significantly influence hundreds of thousands of sessions.Foster cross-functional collaboration—from Engineering to Sales to Customer Success and among other PMs—to break down silos and create value.Establish clear objectives and metrics for quality, reliability, and user satisfaction, and be accountable for meeting these standards.

Join our dynamic team at Heidi Health as a Product Manager in Communications! In this pivotal role, you will be responsible for driving the vision and strategy behind our communication products, ensuring they meet customer needs and align with our business objectives. You will collaborate closely with cross-functional teams, including engineering, design, and marketing, to deliver innovative solutions that enhance user engagement and satisfaction.Your expertise will help shape product development from ideation through to launch and beyond, making a significant impact on our growth and success. If you are passionate about transforming healthcare communication and ready to take on a leadership role, we want to hear from you!

Join Heidi Health as a Performance & Enablement Lead, where you will play a pivotal role in driving performance improvement and enabling our teams to achieve their highest potential. You will be responsible for developing strategies that foster a culture of excellence and performance across the organization.Your expertise will be crucial in implementing initiatives that enhance team capabilities and drive business success. We are looking for a dynamic individual who is passionate about enabling others, possesses strong leadership skills, and has a proven track record in performance management.

Join Heidi Health as a Product Manager in Intelligence, where you will play a pivotal role in shaping our product strategy and enhancing our data-driven solutions. You will collaborate with cross-functional teams to develop innovative healthcare products that improve patient outcomes.

About Deputy Deputy is a global SaaS workforce management company headquartered in Sydney, with teams in Melbourne, San Francisco, and London. Our platform supports over 1.5 million workers across 375,000 workplaces in more than 100 countries. Backed by leading investors and recently achieving Unicorn status, Deputy continues to expand its technology and services. Our mission centers on empowering the 80% of the global workforce who are hourly workers, from baristas and nurses to delivery drivers and factory staff. Deputy’s platform helps businesses improve profitability, compliance, and productivity, while supporting more engaged teams. Role Overview: Senior Web Engineer Deputy is looking for a Senior Web Engineer based in Sydney to help shape the digital experience of Deputy.com. This site is the first point of contact for many users and plays a key role in user acquisition and brand storytelling. The position works closely with marketing, design, and content teams to deliver a high-performance marketing website that reaches a global audience. What You Will Do Lead the technical development and maintenance of a modern, component-driven website powered by a headless CMS and deployed to the edge Collaborate with cross-functional teams to ensure the site effectively communicates Deputy’s story and value Focus on website performance, SEO, and accessibility to maximize user engagement Apply full-stack web engineering skills in a hands-on capacity Incorporate AI tools and Agentic development practices into daily workflows to improve efficiency and outcomes How Deputy Supports Engineers Deputy is evolving into an AI-native organization. Engineers receive training, support, and the freedom to responsibly use AI for idea generation, problem-solving, and exploring new approaches to work. Who Thrives Here This role suits engineers who enjoy building solutions that put people first and want to make a real impact on businesses and their teams. Location Sydney

Who We AreAt Heidi, we are revolutionizing healthcare by developing an AI Care Partner that empowers clinicians throughout the entire care process, from documentation to care delivery.Our mission is to enhance healthcare capacity while ensuring that care remains profoundly human. In the past 18 months, Heidi has reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits. Currently, over two million patient visits each week are supported by Heidi across 116 countries and in over 110 languages.Founded by healthcare professionals, Heidi unites clinicians, engineers, designers, scientists, and creatives who share a common goal: to fortify the human connection at the core of healthcare.With nearly $100 million in funding, Heidi is expanding its reach across the USA, UK, Canada, and Europe, collaborating with leading health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.We act swiftly where it matters while remaining grounded in proven methodologies, shaping the future of healthcare. Are you ready to take on the challenge?The TeamYou will be part of a dynamic team building the collaboration layer that enables clinicians to work together seamlessly for improved patient care, from small clinics to extensive hospital networks. Your contributions will enhance direct sharing, role-based access, and detailed permissions through innovative technology inspired by Project Zanzibar. Every feature you develop ensures patient data security while alleviating the inefficiencies that hinder clinical teams.The RoleAs a Senior Software Engineer, you will be in charge of executing backend features, possessing a profound technical understanding of how these translate into user needs. Your experience in a rapidly growing startup environment and building SaaS products will be invaluable.You will comprehend the critical challenges engineers encounter and possess a solid grasp of design principles to prioritize essential features and capabilities.Your unique ability is bridging the divide between technical specifics and business requirements, transforming high-level designs into tangible solutions.You thrive in high-pressure situations and understand the dynamics of a flexible, flat-structured work environment. Your expertise in navigating the complexities of developing an AI product for healthcare on a global scale is crucial.We believe that exceptional talent can emerge from unexpected places; if you have a proven history of delivering technically challenging products and features across any industry, we would love to hear from you.

Join Our Team at Heidi HealthHello from Heidi! Recognized as "The AI startup growing faster than Canva" by the Financial Review, we've achieved remarkable growth in just 18 months, supporting over 73 million patient visits and emerging as one of the fastest-growing companies globally.We have shifted our focus from broad healthcare AI to developing the finest AI Care Partner on the planet. Currently, we facilitate over 2 million patient sessions weekly across 116 countries and in more than 110 languages, with hundreds of thousands of clinicians relying on Heidi for documentation assistance.Our mission is clear: to enhance the human connection that lies at the core of healthcare.We have successfully found a product-market fit with individual clinicians through our freemium medical scribe, which converts unstructured clinical visits into organized textual outputs. Our users appreciate the service, and we are now expanding beyond documentation. Each new task delegated to Heidi results in better patient care, alleviates health system bottlenecks, and empowers clinicians to focus on their primary responsibilities.This is where you come in!About the RoleWe are on the lookout for a Product Manager to lead the AI models that drive all of Heidi's functionalities. We seek someone who believes that platform teams exist to accelerate the efforts of product teams.In this role, you will manage Heidi's models platform, which includes evaluation pipelines, fine-tuning infrastructure, model routing, and safety systems. These models are utilized weekly in clinical settings by hundreds of thousands of clinicians across 116 countries. You will collaborate with engineers and researchers, partner with product PMs and clinical safety teams, and stay in close touch with product teams to anticipate their needs proactively.You will report directly to Product leadership. As a platform role, every user-facing product at Heidi depends on your team’s contributions.This position is available in either our Sydney or Melbourne office.We value skills and experience over labels. We encourage applications from seasoned professionals and ambitious newcomers alike. If you are an engineer who has worked extensively with models and are ready to transition into a product role, we want to hear from you!

Location: Sydney, Australia (Hybrid: 3 days in office per week required) Relevance AI develops a unified platform for building and managing intelligent AI agents. These agents help teams automate workflows, make informed decisions, and collaborate as if they were experts. Organizations such as Canva, Databricks, Confluent, Autodesk, and Activision Blizzard use Relevance AI to improve operations, marketing, and sales. The company is backed by investors including Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital. In April 2025, Relevance AI completed its Series B funding round. With headquarters in San Francisco and Sydney, the company operates on a hybrid model and was named Australia’s #1 Startup by LinkedIn in 2025. Role overview This Senior Product Manager / Product Lead position focuses on guiding the strategic vision for the Builders platform at Relevance AI. The Builders platform supports every agent and workflow in the company’s ecosystem. The role requires defining what to build, the reasons behind those choices, and how each decision supports business goals. There is no fixed roadmap; instead, the Product Manager will shape direction and priorities in close collaboration with engineering leads and founders. Accountability and rapid implementation are central, and decisions in this role have a direct impact on customers. Key areas of impact Lead the platform vision and create a multi-quarter roadmap. Make strategic decisions on building, buying, or partnering for the integrations ecosystem. Prioritize investments based on revenue impact, and work with sales and marketing to shape packaging and go-to-market strategy. Define the integrations strategy, aiming to expand the ecosystem beyond basic connectors. Focus areas Integrations Reliability Analytics and observability Builder experience

Location : Sydney, Australia (Hybrid - 3 days in office per week required)About Us At Relevance AI, we’re pioneering the future of the AI workforce.Our mission is straightforward: empower teams to delegate significant tasks to AI agents that think, act, and collaborate like experts.With our platform, anyone can create and oversee intelligent agents that manage workflows and decisions. Our technology is already in use by leading companies such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, enabling them to excel across operations, marketing, and sales.We are supported by top-tier investors including Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, having raised our Series B in April 2025 to further accelerate our growth and enhance agentic automation.With headquarters in San Francisco and Sydney, we thrive on collaboration, curiosity, and execution. We move swiftly, think expansively, and celebrate collective victories.In 2025, we proudly earned the title of LinkedIn’s #1 Startup in Australia.If you are eager to influence how AI shapes the world, we invite you to join us.The Role We are seeking an outstanding Product Manager / Lead to take charge of the product roadmap and delivery for our Builders platform—the core infrastructure that supports all Relevance AI agents and workflows.This is a pivotal moment in our company's journey, and your role will influence how thousands of AI agents connect with the real world, how customers trust and monitor their agents, and how non-technical users create sophisticated multi-agent systems. Your focus will encompass four critical areas: integrations, platform reliability, analytics & observability, and the agent/workforce builder experience. You will collaborate closely with engineering teams and founders, where your swift decisions will have immediate, measurable impacts on our customers.You will deeply engage with the product, navigating through discovery and delivery to enhance customer experiences and solidify platform foundations. Direct interaction with customers, analyzing the competitive landscape, and leveraging data for decision-making will be key components of your role. Additionally, you will advocate for platform enhancements across the organization by applying clear product thinking to complex technical challenges.

Speechify aims to remove barriers to reading and make learning accessible for all. With more than 50 million users, our products turn PDFs, books, Google Docs, news articles, and websites into audio, helping people read faster, absorb more, and remember what matters. Our text-to-speech tools run on iOS, Android, Mac, as a Chrome Extension, and as a Web App. Google named us Chrome Extension of the Year, and Apple recognized us as App of the Day. About the Team Nearly 200 people work at Speechify, all fully remote. The team includes frontend and backend engineers, AI research scientists, and professionals from companies such as Amazon, Microsoft, and Google, along with graduates from leading PhD programs and founders of successful startups. Role Overview This Technical Lead role focuses on our Web Core Product and Chrome Extension. The position is based in Sydney, Australia. The team values strategic thinking, a knack for impactful product decisions, and a strong background in building engaging user experiences. What You Will Do Lead technical direction for the Web Core Product and Chrome Extension. Shape user experiences that engage and delight a large, global audience. Work in a flat organization where leadership comes from technical excellence and delivering results quickly. Collaborate with peers across engineering, AI research, and product teams. What We Look For Strong technical background in web product development and browser extension architecture. Experience making high-impact product decisions. Ability to create outstanding user experiences. Excellent communication skills and a solid work ethic. Comfort working in a competitive, delivery-focused environment. Interview Process The process includes multiple technical assessments. We aim to complete all steps within one week.

Join Canva as a Product Lead - Content in our Sydney office! In this pivotal role, you will lead the development and execution of innovative content strategies that enhance user experience and drive engagement on the Canva platform. Collaborate with cross-functional teams to identify user needs and implement solutions that align with our mission of empowering everyone to design.

About QuantiumQuantium stands at the forefront of data science and artificial intelligence. Founded in Australia in 2002, our global team of over 1,200 professionals spans 14 locations, offering a unique blend of product and consulting services designed to help businesses derive value from data and advanced analytics. By partnering with some of the world's largest corporations, Quantium is committed to creating a more intelligent and efficient world.We boast a diverse team of experts, including data scientists, actuaries, statisticians, business analysts, strategy consultants, engineers, technologists, programmers, product developers, and futurists, all dedicated to leveraging the power of data to drive transformative results for our clients.The CommBank iQ Dedicated Analytics chapter functions as a strategic analytics partner, seamlessly embedding analytical capabilities within enduring client relationships. By utilizing de-identified transaction data, advanced analytics, and an AI-first methodology, our team accelerates insight generation, automates workflows, and enhances decision-making processes at scale — facilitating a shift from intuition to evidence-based decision-making while unlocking measurable commercial value.

Role overview enero is hiring a Senior Health Strategist in Sydney. This full-time position focuses on shaping health strategies that make a difference in communities. The role involves close collaboration with clients to create solutions tailored to their specific needs. What you will do Work directly with clients to understand health-related challenges Develop and refine health strategies for a range of projects Apply expertise in health strategy to deliver practical, effective solutions Location This role is based in Sydney.

Join Airwallex as a Product Lead in LendingAt Airwallex, we are revolutionizing the financial landscape with our unified payments and financial platform tailored for global businesses. Our proprietary infrastructure and software empower over 200,000 companies worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we are proud of our diverse team of over 2,000 talented innovators across 26 global offices. With a valuation of US$8 billion and support from top-tier investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global finance. If you are ready to take on ambitious challenges in your career, we want you to join our mission.Our Core ValuesWe seek builders with entrepreneurial spirit who are driven by the desire to make a genuine impact, accelerate learning, and embrace ownership of their work. You will bring substantial expertise, insightful thinking, and a shared passion for our mission and operating principles. You are quick to act, yet judicious, curious in your explorations, and adept at making decisions based on fundamental principles, balancing speed with thoroughness.As a humble and collaborative professional, you will transform innovative ideas into tangible products and see projects through from conception to completion. Utilizing AI to enhance your efficiency, you will solve intricate, high-stakes challenges alongside exceptional colleagues while advancing your career as we innovate the future of global banking. If this resonates with you, let’s embark on this journey together.About Our TeamThe Product team at Airwallex is a dynamic group of dedicated builders and problem-solvers, passionate about creating customer-centric solutions that enable businesses to operate seamlessly, anytime, anywhere. We leverage technical prowess and a profound understanding of customer needs to design and develop integrated, intuitive, and scalable products. Our collaborative and fast-paced environment encourages constant innovation and excellence in product experiences.Your RoleWe are actively seeking a visionary Product General Manager to spearhead the development and growth of our Credit and Lending business from the ground up. Reporting directly to the VP of Product, Risk & Onboarding, you will be instrumental in building a dedicated team and driving our lending solutions forward.

Canva seeks a Group Product Lead - Print to guide the direction of its Print division from the Sydney office. This leadership role centers on shaping print products that meet both customer needs and business objectives. Key responsibilities Lead cross-functional teams to set and execute strategy for print products Define and manage the product roadmap for Canva’s Print offerings Apply data and insights to improve user experience and inform product choices Encourage new ideas and approaches in print products to help drive business growth Requirements Strong background in product leadership Genuine interest in the print sector Location This position is based in Sydney.

Join Airwallex as a Senior IT EngineerAre you ready to take your career to the next level with one of the leading unified payments and financial platforms? Airwallex delivers innovative solutions that empower over 200,000 businesses globally, including industry giants like Brex, Rippling, and Qantas. Our cutting-edge technology and proprietary infrastructure enable seamless management of business accounts, payments, spend management, and treasury services.Founded in Melbourne, our diverse team of over 2,000 trailblazers spans 26 offices worldwide. With a valuation of US$8 billion, we are backed by prestigious investors such as T. Rowe Price and Visa. At Airwallex, you'll have the opportunity to engage in groundbreaking projects that shape the future of global banking.If you are passionate about making a real impact and being part of a collaborative environment, we invite you to apply and help us build what’s next.

About Legora Legora works directly with legal professionals to develop solutions tailored to the realities of modern legal work. Our AI-driven workspace helps legal experts ask better questions, extract insights, and streamline complex processes. We partner with top firms to create workflows that make a real difference, from analyzing large volumes of documents quickly to building practical tools for legal teams. Firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters trust Legora in over 40 countries. We focus on steady growth, frequent product releases, and thoughtful scaling to meet ambitious goals. Collaboration and technology are at the heart of our work, empowering lawyers to achieve their best. Joining Legora means working with people who set high standards and believe in building from the ground up. The team values hands-on contributions and welcomes those ready to help shape the future of legal technology. Workplace Lead – Sydney Role Overview The Workplace Lead will manage daily office operations at Legora’s Sydney location. This role ensures the office remains organized, welcoming, and efficient. Key tasks include supporting daily operations, coordinating with vendors and internal teams, and improving systems that keep the office running smoothly. This is a hands-on position suited to someone who enjoys practical problem-solving and appreciates established routines. The Workplace Lead works closely with IT, Security, People, and Finance, acting as the main contact for workplace questions, office procedures, and task execution.

About the Role fuku is looking for a Product Manager to help shape product strategy and guide development efforts in Sydney. This position plays a key part in connecting business goals with customer needs. What You'll Do Drive product strategy and development for new and existing offerings Work closely with team members to ensure products meet business objectives Align product direction with customer feedback and market trends Location This role is based in Sydney, New South Wales, Australia.