Account Management Associate (Customer Success Specialist) - Taipei

Role overview Lalamove is looking for an Account Management Associate (Customer Success Specialist) in Taipei. This role focuses on supporting customers and making sure they get the most value from the Lalamove platform. As part of the Customer Success team, the position involves regular client interaction, identifying client needs, and offering solutions that fit each situation.

About AppierAppier is a pioneering AI SaaS company dedicated to simplifying artificial intelligence by creating intelligent software solutions. Established in 2012, Appier operates 17 offices across the Asia-Pacific region, the United States, and Europe, and is proudly listed on the Tokyo Stock Exchange. For more details, visit www.appier.com. About the Role We are looking for a dynamic Customer Success Manager to become a key member of our Enterprise Solutions team based in Taipei, Taiwan. The ideal candidate will possess the ability to devise solutions from both business and technical viewpoints and effectively implement them within client environments. You will lead the deployment and integration of our Customer Engagement Automation enterprise products, ensuring seamless adoption by our clients. As a trusted advisor, you will empower clients to leverage enterprise solutions that align with their business goals. What You Will Do Serve as a consultant to facilitate the expansion of client usage and adoption of Appier's enterprise solution products. Act as a reliable partner to foster relationships with all assigned clients. Provide professional advisory services to assist clients in achieving their business objectives through Appier's solutions. Deliver first-line support by addressing client inquiries, identifying needs for tailored projects, and coordinating further implementation as necessary. Collaborate closely with sales, product, and technical teams to ensure mutual goals are met, enhancing client satisfaction. Maintain communication with clients throughout the contract lifecycle, escalating critical issues to secure renewals. Proactively identify and drive upsell opportunities by understanding customer needs, usage patterns, and business objectives, proposing timely solutions to maximize account growth. About You [Essential] Minimum of 3 years of experience in customer success, account management, or similar client-facing roles. Proven experience managing enterprise-level clients, ideally within a SaaS or fast-paced technology environment. Familiarity with the eCommerce sector, particularly in on-site conversion optimization, social engagement, and marketing automation. Outstanding communication skills to effectively convey ideas and solutions to clients.

OPSWAT is a prominent global authority in cybersecurity for IT, OT, and ICS critical infrastructure. Our cutting-edge platform equips organizations across the public and private sectors with the essential tools required to safeguard their intricate networks, secure their devices, and maintain compliance. With a legacy of over 20 years, our relentless dedication to innovative technology has garnered the trust of over 1,700 organizations, governments, and institutions worldwide, solidifying our position as a protector of critical infrastructure and a guardian of our way of life.The RoleWe are seeking a dedicated Customer Success Manager to join our sales team, focusing on our Platinum and Key accounts. You will play a pivotal role in ensuring an exceptional customer journey with OPSWAT, maximizing their return on investment through our solutions. As a product and industry specialist, you will assist customers with onboarding, address technical how-to inquiries, and manage escalations. You will be the trusted contact for our customers, driving the adoption and utilization of our solutions.

Coupang is seeking an Accountant based in Taipei, Taiwan. This role centers on managing financial records, supporting compliance efforts, and assisting with financial analysis for the team. Precision and careful review of data are key to success in this position. Responsibilities Organize and maintain accurate financial records Follow accounting standards and company policies to ensure compliance Contribute to financial analysis and prepare related reports Requirements Keen attention to detail Comfortable handling numbers and financial information Ability to perform well in a busy environment

Join Our Influencer Marketing Team!As an Influencer Marketing Specialist/Manager, you will play a pivotal role in selecting influential personalities such as influencers and artists based on our clients' marketing goals. You will provide strategic insights, proposals, and execute campaigns tailored to their budget and needs. Our department is experiencing rapid growth, and we invite you to be a part of this exciting journey!Key ResponsibilitiesServe various brand clients by planning, coordinating, and executing influencer marketing projects, as well as tracking campaign performance.Participate in internal meetings and manage administrative processes.Maintain and manage influencer databases.Handle additional tasks as assigned by the company.QualificationsProficient in English for communication with international teams.Experience in executing influencer (sponsored) projects and serving diverse brand clients.A passion for and familiarity with various industries, including KOLs, entertainers, and bloggers.Traits: Detail-oriented, high emotional intelligence, excellent communication and negotiation skills, and a results-driven attitude.Strong time management abilities.Ability to work well under pressure.Quick adaptability (always have a backup plan).Enthusiastic about keeping up with online marketing and community trends.Ability to work effectively in both team settings and independently.Japanese language skills are a plus.

Agoda is looking for an Account Executive based in Taipei to help expand revenue and build solid relationships with partners. The role centers on managing a portfolio of accounts, finding ways to grow business, and ensuring clients receive attentive service. Key responsibilities Manage and develop a group of partner accounts Seek out and act on opportunities to boost revenue Deliver responsive and high-quality support to clients Work environment This team values collaboration and supports both personal and professional growth for its members.

Role Overview Nielsen Company is hiring a Customer Success Manager II in Taipei. This entry-level role focuses on supporting customers and helping them reach their goals. The position involves regular interaction with clients and internal teams to ensure a positive experience with our services. What You Will Do Manage customer accounts and serve as a main point of contact Respond to client inquiries and provide tailored solutions Work with internal teams to improve products and services Contribute to customer satisfaction and long-term loyalty Collaboration This role involves close cooperation with both clients and colleagues across departments to address needs and enhance the customer journey.

Role Overview Nielsen Company is hiring a Customer Success Manager II in Taipei. This position welcomes recent graduates and professionals with up to two years of experience. The role centers on helping clients achieve their goals through Nielsen's data analytics and insights. What You Will Do Work closely with clients to understand their business needs and objectives Offer tailored solutions that align with client goals Support clients in getting the most value from Nielsen's services Build and maintain strong, long-term client relationships What We Look For Up to two years of professional experience (fresh graduates encouraged to apply) Strong communication skills Customer-focused mindset Interest in data analytics and client service

Join Verkada as a Fulfillment Specialist and play a critical role in ensuring the efficient delivery of our innovative security products. You will be responsible for managing inventory levels, processing orders, and ensuring timely shipment to customers. This is an exciting opportunity to work with a dynamic team dedicated to revolutionizing the security landscape.

Company OverviewCoupang is redefining the shopping landscape, committed to delivering an unparalleled experience to our customers from the moment they engage with our app until their order arrives at their doorstep. Our innovative services in Taiwan include 'Rocket Delivery,' which guarantees next-day delivery on a diverse range of items at competitive prices, and 'Rocket Oversea,' offering complimentary international shipping on millions of top-selling products from Korea, the U.S., and other regions.We invite talented individuals to join us in spearheading Coupang's growth in Taiwan. This is a unique chance to contribute to a vision where our customers ponder, 'How did I ever manage without Coupang?' Role SummaryThe Financial Accountant will support various settlement tasks within the business unit, ensuring the integrity of essential documents and the appropriateness of expense claims. Responsibilities include analyzing instances of corporate budget misuse to enhance expenditure regulations, accurately forecasting tax liabilities, and meticulously calculating and reporting various tax obligations. Furthermore, this role involves examining taxation scenarios and implementing strategies to optimize tax savings while ensuring compliance with domestic and international regulations.

Join Appier as an Administrative Specialist on a one-year contract basis. In this role, you will support various administrative functions, ensuring smooth operations and efficient processes within the organization.

Join our dynamic team at SGS, a global leader in inspection, verification, testing, and certification services, as a Civil Testing Specialist in Taipei. In this role, you will be responsible for conducting essential tests on construction materials and ensuring compliance with industry standards. Your expertise will contribute significantly to our commitment to quality and safety.

Overview Join the dynamic Colliers Project Management Team, where we provide innovative capital project solutions tailored to our clients' needs in the built environment. Our commitment to making a positive impact in communities drives our passion for excellence.Your RoleAs a Project Management Analyst/Associate, you will collaborate with a team of professionals to spearhead significant capital building and infrastructure projects. You will play a vital role in managing office fit-out and new construction initiatives, partnering with architects, engineers, and project managers to deliver exceptional outcomes for our clients.ResponsibilitiesLead client and project meetings, effectively managing communication with multiple stakeholders.Assist in overseeing the management of commercial space fit-out and new construction projects.Conduct site surveys to assess ongoing work scope and identify necessary adjustments.Work collaboratively with subcontractors and aid in negotiating construction and installation contracts.Ensure quality and compliance by verifying and coordinating ongoing work.Contribute to cost optimization strategies and scope management efforts.Prepare and maintain as-built documentation, ensuring precise reporting.Manage financial frameworks, forecasts, and cost tracking logs while providing regular financial updates.

Join our dynamic team at SGS as an Inorganic Chemistry Testing and Analysis Associate in Taipei! In this entry-level role, you will engage in essential laboratory tasks focused on testing and analyzing inorganic compounds. This is a fantastic opportunity for recent graduates or those looking to start their career in the scientific field.

Join Delivery Hero as a Field Sales Specialist in the vibrant Taipei area. In this role, you will be responsible for driving sales, building strong relationships with local businesses, and promoting our innovative delivery solutions. If you are passionate about sales and excited to work in a dynamic environment, we want to hear from you!

Company IntroductionAt Coupang, our primary mission is to delight our customers. We take immense pride in our ability to hear customers exclaim, “How did I ever live without Coupang?” Our journey began with a relentless pursuit of making shopping and everyday life easier, and we are actively disrupting the multi-billion-dollar commerce industry. As one of the fastest-growing retail companies, we have built an unparalleled reputation as a leading and trustworthy entity in the commerce space.We boast the unique advantage of a startup culture combined with the substantial resources of a large global public company. This dynamic environment empowers us to maintain rapid growth while launching new services that enhance customer experiences. At Coupang, every day is an opportunity for innovation – you’ll witness your personal growth, your team’s development, and the company’s evolution.Our commitment to shaping the future of commerce is steadfast. We continuously challenge the status quo to solve problems and redefine traditional trade-offs. Join Coupang on our exciting journey of international expansion as we extend our industry-leading shopping experience from South Korea to Taiwan.

About AppierAppier is a pioneering AI SaaS company dedicated to simplifying artificial intelligence by creating intelligent software solutions. Established in 2012, we have expanded to 17 offices across Asia-Pacific, the United States, and Europe, and are publicly traded on the Tokyo Stock Exchange. Visit www.appier.com to learn more about our innovative offerings. About the Role As a Sales Development Associate (Inside Sales), you will play a crucial role in driving growth by identifying and pursuing new opportunities through strategic outreach initiatives. This position offers you the chance to significantly contribute to Appier’s success in a dynamic, results-oriented environment. Responsibilities Implement comprehensive prospecting campaigns (including cold-calling, email outreach, and social media engagement) to attract new clients and generate opportunities. Collaborate closely with our seasoned Enterprise Solution Sales Team to qualify inbound and outbound leads, ensuring a robust sales pipeline. Maintain proactive communication with both new and existing leads through creative follow-up strategies. Conduct thorough market research to build and manage a database of prospects within your designated territory, developing an effective outreach strategy. Utilize advanced tools and technologies to identify ideal prospects based on defined criteria and keep the CRM system (Salesforce) updated. Track and manage prospecting activities, creating analytical outreach frameworks in partnership with regional sales teams and reporting weekly progress. Analyze competitor information and market trends to identify potential sales opportunities. About You We seek ambitious, tech-savvy professionals with a passion for sales to join our Inside Sales Team as a Sales Development Associate. You will engage with clients across various industries, refine your communication skills, and drive success by promoting Appier’s innovative product suite. If you thrive in a fast-paced, results-driven environment, this is your opportunity to shine! Minimum Qualifications Highly adaptable and proactive in fast-paced sales environments, eager to take on new challenges. Skilled in data analysis, problem-solving, and effective decision-making. Fluent in English with exceptional verbal and written communication skills.

Join AbbVie as a Clinical Research Associate I, where you will play a critical role in the advancement of groundbreaking clinical studies. You will be responsible for monitoring clinical trials, ensuring compliance with regulatory standards, and contributing to the overall success of our research initiatives.

About Us: At Nitra, we are dedicated to revolutionizing the healthcare system through innovative technology solutions. Our mission is to create a comprehensive ecosystem of fintech and software tools that empower healthcare professionals to efficiently manage their practices, allowing them to focus on what truly matters.Our culture thrives on urgency, intensity, and ambition. We set high standards because the potential is immense. We expect nothing less than excellence, accountability, and intellectual rigor from everyone on our team. We move swiftly, make audacious decisions, and are committed to delivering results. We also believe that the foundation of great companies is built on trust and respect, where every voice is valued, and every contribution is recognized. Our successes are collective.Currently, we are experiencing rapid growth with a clear path toward achieving unicorn status this year and beyond. Our success is the result of disciplined execution and an unwavering focus, supported by a team that is determined to excel. We are in the process of building a transformative company, and we seek individuals eager to make a significant impact in their careers.This isn't a place for those seeking comfort.If you're looking for impact, ownership, and the opportunity to contribute to a groundbreaking fintech organization, we welcome you. Nitra has been founded by entrepreneurs who have successfully scaled businesses to thousands of customers and achieved over $1 billion in public exits. Our dynamic team comprises seasoned professionals from prestigious companies like American Express, Citi, PayPal, and others, and we are backed by top-tier venture capital firms and industry-leading advisors.Nitra embraces a hybrid work model, with team members working on-site four days a week, and Wednesdays set aside for remote work.

At Nitra, we are dedicated to revolutionizing the healthcare system through innovative technology. Our mission is to create a comprehensive ecosystem of fintech and software solutions that enable healthcare professionals to efficiently manage their practices, allowing them to focus on what truly matters. Driven by urgency, intensity, and ambition, we set high standards for ourselves because the potential for impact is enormous. We expect every team member to demonstrate excellence, ownership, and intellectual rigor. Our pace is fast, decisions are bold, and accountability is key. We foster a culture of trust and respect, where every voice is valued, and each contribution counts. Our victories are collective; when we succeed, we succeed together. As we rapidly scale towards becoming a unicorn this year and beyond, our growth is a product of disciplined execution and an unwavering focus. We are crafting a category-defining company and are on the lookout for individuals eager to engage in the most impactful work of their careers. If you seek comfort, this may not be the right place for you. However, if you crave impact, ownership, and the opportunity to contribute to building a generational fintech company, we welcome you to join us. Nitra was founded by visionary creators who have successfully scaled to thousands of customers and achieved over $1 billion in public offerings. Our talented team hails from esteemed organizations such as American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, and Mastercard. We are supported by top venture capital firms like Andreessen Horowitz and NEA, along with an advisory group composed of industry leaders including co-founders of Square and Xendit, Intuit executives, former Governors, White House staffers, and a co-founder of CityMD.