IP Operations Operator - Quality Assurance Specialist

Join our dynamic team at Coupang Taiwan, where we offer a unique opportunity to contribute to our growth and ensure customer satisfaction. With services like 'Rocket Delivery', we provide affordable next-day delivery for a wide selection of products. Our 'Rocket Cross-Border' service brings millions of popular items from countries like South Korea and the Un…

在台灣，Coupang 提供「火箭速配」服務，讓顧客以實惠的價格享受隔日到貨的優質商品。我們的「火箭跨境」服務則連結來自韓國、美國等地的數百萬種熱銷商品，並提供國際速配服務。我們正在尋找才華洋溢的人才，協助我們在台灣推動 Coupang 的業務擴展。這是一個難得的機會，讓你能夠參與 Coupang 在台灣的成長，並幫助我們創造一個讓顧客自問「沒有 Coupang，我該怎麼過活？」的世界。

IP Operations Shift Manager Coupang is revolutionizing the shopping experience, aiming to amaze every customer from the moment they access the Coupang app to when their order arrives at their doorstep. In Taiwan, our offerings include 'Rocket Delivery', which provides next-day delivery for a wide range of items at competitive prices, and 'Rocket Oversea', offering free international shipping on millions of best-selling products from Korea, the U.S., and beyond. We are seeking talented individuals to contribute to Coupang's growth in Taiwan. This is a unique opportunity to join us in creating a world where our customers wonder, 'How did I ever live without Coupang?' Role Overview The IP Operations Team functions as a strategic line of defense, committed to maintaining brand integrity and marketplace trust. We adopt a dual-layered strategy of proactive defense and forensic verification, which includes IP Monitoring for counterfeit removal and Seller Gating for channel vetting. Our team also oversees critical Appeals and IPR enforcement, conducting detailed forensic audits of supply chain documentation to settle disputes and minimize legal risks. As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a dynamic, shift-based environment. Your objective is to ensure that every ticket—be it a counterfeit detection, seller gating review, or IPR report—is processed with precision, speed, and complete adherence to Coupang’s standards. You will act as a coach, people manager, and operational expert.

IP Operations Shift Manager Coupang is redefining the shopping experience, aiming to amaze each customer from the moment they access the Coupang app to the instant their order arrives at their doorstep. Our offerings in Taiwan include “Rocket Delivery,” providing next-day delivery for a vast range of products at competitive prices, and “Rocket Oversea,” which enables free international shipping on millions of top-selling items from Korea, the U.S., and beyond. We are seeking talented individuals to help us spearhead Coupang’s growth in Taiwan. This is a remarkable opportunity to contribute to Coupang’s expansion and to create a world where our customers ponder, “How did I ever manage without Coupang?” Role Overview The IP Operations Team functions as a strategic safeguard dedicated to maintaining brand integrity and trust within the marketplace. We implement a dual-layered strategy of proactive defense and forensic verification, including IP Monitoring to eliminate counterfeits and Seller Gating to assess distribution channels. Our team also oversees high-stakes Appeals and IPR enforcement, performing forensic audits of supply chain documentation to resolve disputes and reduce legal risks. As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting directly to the IPO Manager, you will lead a team of agents in a dynamic, shift-based environment. Your objective is to ensure that every ticket—whether it involves counterfeit detection, seller gating assessment, or IPR reporting—is addressed with accuracy, efficiency, and complete adherence to Coupang’s standards. You will act as a mentor, people manager, and operational specialist. What will you do? Lead and manage a team of quality assurance agents, ensuring operational efficiency and adherence to standards. Oversee the processing of tickets related to counterfeit detection and seller gating. Conduct training and development for team members to enhance performance. Collaborate with other departments to streamline processes and improve service delivery.

As the Manager of Quality Assurance for the Intellectual Property Operations (IPO), you will play a pivotal role in developing and managing the quality governance framework for our IPO team. You will lead a skilled team of QA specialists dedicated to ensuring that every operational decision—from seller gating to counterfeit product detection and appeal evaluations—is executed with precision, consistency, and adherence to our global policies.Your primary objective is to serve as the 'second line of defense', guaranteeing that our agents uphold the highest standards of integrity, safeguarding both customers and brand owners on our platform.The responsibilities of the IP Operations team include:IP Monitoring: Proactively oversee brand listings to identify and eliminate counterfeit products, ensuring a safe and reliable shopping experience for our customers.Seller Gating: Assess seller distribution channels through thorough pre- and post-gating reviews to ensure that only authorized and compliant listings are permitted in the marketplace.Appeals & Escalation: Manage the review process for seller appeals and escalations, ensuring fair and consistent resolutions.

About UsAt Nitra, we are dedicated to revolutionizing the healthcare landscape through innovative technology. Our mission is to create a seamless ecosystem of fintech and software solutions that empower healthcare professionals to efficiently manage their practices, allowing them to focus on patient care.Our team operates with a sense of urgency, ambition, and accountability. We set high standards because we recognize the tremendous opportunity ahead of us. We expect excellence, ownership, and intellectual rigor from every member of our team. We thrive in a fast-paced environment where bold decisions are made, and we hold ourselves accountable for the results. Trust and respect are the foundation of our company, and every voice is valued. Together, we celebrate our successes.As we rapidly scale towards becoming a unicorn, we are looking for individuals who are eager to engage in meaningful work that makes a lasting impact. If you are seeking comfort, this may not be the right fit. However, if you desire ownership and the opportunity to contribute to the establishment of a transformative fintech company, we invite you to join us.Founded by experienced entrepreneurs who have successfully scaled businesses and achieved significant exits, Nitra is supported by a team of professionals from renowned companies such as American Express, PayPal, and Facebook. Our investors include leading venture capital firms and we are advised by esteemed industry veterans.

Job title: Senior Quality Assurance EngineerKey Responsibilities:Develop and implement test cases to assess layer 2 and layer 3 switch functionality, performance, and security.Create and execute comprehensive test plans for data center infrastructure, including servers, networking hardware, and storage solutions.Conduct system-level testing to ensure hardware and software integration meets required specifications.Collaborate with engineering teams to identify, troubleshoot, and resolve system issues.Assist in replicating field issues and work with R&D, Support, ODMs, or chipset vendors to determine root causes.Review and modify manual test cases based on varying customer or project engineer requirements.Document testing results for each firmware version and facilitate bug resolution follow-ups.Understand the functions and features of the products being tested.Provide training and share knowledge with team members.Validate test case steps and assist automation engineers in automating test processes.Support automation QA engineers in debugging issues identified through automation scripts.

Coupang Taiwan delivers next-day shipping on a broad range of products through its "Rocket Delivery" service. With "Rocket Global," shoppers can order millions of items from South Korea, the United States, and other markets, all with international express delivery options. The team is growing in Taiwan. Coupang invites new colleagues to help expand its reach and make daily shopping easier for customers. Role Overview The In-Stock Operations Specialist manages inventory, order processing, and logistics. This position leads supply chain coordination from inbound scheduling through to resolving exceptions. The work requires independence, adaptability, and accuracy to keep e-commerce operations running smoothly. Key Responsibilities Operational Exception Handling: Resolve discrepancies during inbound shipments, such as quantity mismatches or product damage, by communicating with suppliers and warehouse teams. Troubleshoot technical errors during shipping and storage to keep operations on track. Problem Solving and Quality Control: Investigate the root causes of product-related customer complaints. Implement corrective and preventive actions to lower return rates and improve customer satisfaction. Process Optimization: Review workflows regularly to spot efficiency issues and suggest improvements. Work to boost order fulfillment speed while reducing process defects. Location This position is based in Taipei, Taiwan.

Join Our Adventure at ShopBackFounded in 2014 by visionaries Henry and Joel, ShopBack is not just a Cashback platform; we are redefining the connection between brands and consumers. With a deep understanding of traditional marketing challenges, we saw a chance to create more value for everyone involved. Our initial prototype was born from a weekend of inspiration, and today, we proudly serve over 50 million users across 13 markets, collaborating with more than 20,000 merchants and facilitating over half a million transactions daily. Join us as we strive to build The World’s Most Rewarding Way to Shop, and be a part of our dynamic team.We are seeking a motivated and inquisitive Software Engineer in Test (SDET) Intern to enhance our engineering team. In this role, you'll gain practical experience in maintaining the quality of our software applications through executing test cases, assisting in the development of test automation scripts, and supporting manual testing processes. You'll also gain insights into our CI/CD pipeline and understand how quality engineering integrates into a high-scale, product-centric tech environment.This internship is an excellent opportunity for students passionate about software quality, eager to learn about testing best practices, and excited to experience the process of building and shipping products within a fast-paced, collaborative team.

Join the innovative Binance Wallet team, where we are pioneering a decentralized platform that revolutionizes the digital asset landscape. Our focus on on-chain infrastructure, self-custody wallets, decentralized exchanges (DEX), and decentralized earning opportunities empowers users with unparalleled control over their assets. Engage in seamless token trading across various blockchains while contributing to a strategic initiative that enhances our centralized exchange (CEX) operations, presenting remarkable growth prospects. Be a part of this transformative journey and help shape the future of finance.

Coupang is revolutionizing the shopping experience, aiming to leave every customer in awe from the moment they open the Coupang app to the instant their order arrives at their doorstep.In Taiwan, we offer 'Rocket Delivery,' providing next-day delivery service for a variety of selected products at competitive prices. Our 'Rocket Cross-Border' service supplies millions of popular items from Korea, the United States, and other regions, along with international expedited delivery services.We are on the lookout for talented individuals to help lead Coupang's business expansion in Taiwan. This is a rare opportunity to be part of Coupang's growth in Taiwan, creating a world where our customers ask themselves, 'How could I live without Coupang?'Position OverviewIn this role, you will be responsible for identifying product needs from business processes, user experiences, and competitive information, while also assisting in maintaining operational documents, updating systems, and collaborating with outsourcing partners. This position will span the middle stages of product operations, supporting demand decision-making, product delivery, and operational stability.

About Coupang in Taiwan Coupang brings next-day delivery and a wide selection of products to online shoppers in Taiwan through our 'Rocket Delivery' service. With 'Rocket Cross-Border', customers can order millions of popular items from Korea, the United States, and other countries, enjoying fast international shipping. Join the Team Coupang is growing in Taiwan and looking for new team members to help strengthen our presence. This role offers the chance to support Coupang's expansion and play a part in shaping the shopping experience for customers across the region.

Coupang is expanding its e-commerce operations in Taiwan, bringing services like 'Rocket Delivery' for next-day shipping and 'Rocket Cross-Border' for fast international orders. The team in Taipei connects customers with a broad range of products from Korea, the United States, and other regions. Coupang continues to grow quickly, aiming to make shopping seamless and reliable for everyone in Taiwan. Role Overview The In-Stock Operations Specialist manages inventory, order processing, and logistics in Taipei. This position leads supply chain activities from inbound scheduling through to resolving any operational issues. The role requires independence, agility, and attention to detail to keep processes efficient in a busy e-commerce setting. Main Responsibilities Operational Anomaly Management: Handle discrepancies during inbound shipments, such as quantity mismatches or damaged goods, and coordinate with suppliers or warehouse partners. Resolve technical errors in shipping and storage to maintain smooth daily operations. Problem Solving and Quality Control: Investigate product complaints to identify root causes. Develop and apply corrective and preventive actions to reduce returns and improve customer satisfaction. Process Optimization: Review workflows regularly to spot inefficiencies and recommend improvements. Work to increase order fulfillment speed while minimizing process errors. Location This role is based in Taipei, Taiwan.

Join Our Team at CoupangCoupang is transforming the shopping landscape with the mission to amaze our customers from the moment they open our app to the instant their packages arrive at their doorstep. Our services in Taiwan, including 'Rocket Delivery' for next-day service on a vast array of products and 'Rocket Oversea' for free international shipping on top-selling items from Korea and the U.S., are designed to provide unparalleled convenience and value.We are seeking dynamic individuals to be a part of Coupang's ambitious growth in Taiwan, contributing to a service that leaves our customers wondering how they ever managed without us.Role OverviewThis position is crucial in guaranteeing exceptional customer experiences across our e-commerce and client-facing applications. You will be responsible for developing and implementing testing strategies, executing tests, and driving continuous enhancements for features that directly affect our users at scale, collaborating closely with various product and engineering teams.

Join our dynamic team at Coupang as a Staff Quality Assurance Engineer I, where you will play a critical role in ensuring the quality and reliability of our software products. You will collaborate with cross-functional teams to design and implement testing strategies that enhance product performance and user experience.

Join Binance, a pioneering global blockchain ecosystem and the foremost cryptocurrency exchange by trading volume and user base. We proudly serve over 300 million users across more than 100 countries, earning their trust through our exceptional security, transparency in user funds, trading engine speed, deep liquidity, and an unparalleled range of digital asset products. Our offerings extend from trading and finance to education, research, payments, institutional services, and Web3 features. At Binance, we harness the power of digital assets and blockchain technology to create an inclusive financial ecosystem, championing the freedom of money and enhancing financial access for individuals worldwide.We are seeking a dynamic Community Operations Specialist to engage and support our vibrant communities in Taiwan via social media and chat platforms. As a representative of Binance, you will need to have a deep understanding of our services and the cryptocurrency landscape, empowering you to create accurate and passionate content for our audience. The ideal candidate will possess outstanding oral and written communication skills combined with a genuine desire to assist others. You will excel in crafting engaging and original content that not only excites our existing users but also entices new users to join our platforms. Additionally, you will manage and moderate community discussions both online and offline, acting as the face and voice of our brand, while overseeing all community communications.

Coupang's Pricing Operations team is on the lookout for a dynamic Operations Program Manager who is driven, action-oriented, and possesses a systemic approach to enhance our business initiatives. In this pivotal role, you will lead a team of junior staff and operators, collaborating closely with various cross-functional teams to design, implement, and scale innovative initiatives that significantly impact Coupang's pricing strategy and elevate the shopping experience for our customers. The ideal candidate will exhibit exceptional attention to detail, a strong aptitude for operational process planning, analytical skills, and a knack for innovation, alongside a robust business understanding. Success in this role demands a strategic mindset coupled with a willingness to engage in hands-on execution to achieve operational excellence.

Join our dynamic team at Intuitive Surgical as a Marketing Communications and Operations Specialist. This role is pivotal in shaping marketing strategies and executing communication initiatives that resonate with our stakeholders. You will collaborate with various teams to enhance brand visibility and drive operational excellence.

Coupang is revolutionizing the shopping experience, aiming to leave customers in awe from the moment they open the Coupang app until their order arrives at their doorstep.In Taiwan, our services include 'Rocket Delivery', which offers next-day delivery for a variety of selected products at affordable prices. 'Rocket Cross-Border' provides access to millions of best-selling products from Korea, the United States, and more, along with international express delivery services.We are looking for talented individuals to help expand Coupang's business in Taiwan. This is a unique opportunity to participate in Coupang's growth in Taiwan, creating a world where our customers ask, 'How could I live without Coupang?'.Position OverviewYou will be responsible for identifying product requirements from business processes, user experiences, and competitive insights. Additionally, you will assist in maintaining operational documentation, updating systems, and coordinating outsourcing efforts. This role spans the mid-product operation processes, supporting demand decision-making, product delivery, and operational stability.

Join Axiado as an Operations Engineering Manager and play a crucial role in enhancing our operational efficiency and engineering processes. You will lead a dynamic team, driving innovation and ensuring the highest quality standards are maintained across projects. If you are a strategic thinker with a passion for technology and operational excellence, we want to hear from you!