Evaluations & Support Specialist

Data Management Services, Inc. (dba: DMS International) is a leading professional services firm based in Silver Spring, Maryland, with operational sites across the United States. We specialize in equipping managers and executives with tailored learning solutions that enhance their leadership capabilities in a rapidly evolving environment. Our innovative approach fosters unique and engaging educational experiences across commercial, civilian, and defense sectors. Our exceptional talent, proven methodologies, and creative solutions nurture a workforce prepared to meet future challenges. Join us in our mission to deliver efficiency and creativity to our clientele.At DMS International, we are committed to being the driving force behind effective workforce transformation. We seek professionals who take pride in their quality of work and are eager to contribute to the professional development of future leaders.We are looking for candidates who exemplify our Core Values:Excellence in solutions delivery,Leadership,Innovation,Teamwork,Integrity in all interactions,Responsiveness to our clients’ missionsDMS International is proud to be an Equal Opportunity Employer. We embrace diversity and make employment decisions without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or any other characteristics protected by law. We encourage individuals from all backgrounds to apply.Job OverviewDMS is actively seeking an Evaluations & Support Specialist for a significant FAA learning services contract in Tampa, FL. The ideal candidate will possess robust data analytical skills and the capability to present findings that support recommendations and strategies for enhancing the training and development curriculum.

Become a Valued Member of Our Team!At DSI Systems, we proudly boast over 40 years of expertise in sales enablement and customized business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to make a significant impact in the fields of sales and customer service. Join us in an exhilarating and fulfilling work atmosphere that fosters your growth and allows you to contribute meaningfully.Position SummaryThe Retail Support Specialist (RSS) is responsible for providing direct, hands-on support to AT&T customers in busy national retail environments. In this dynamic role, you will interact with customers and retail partners to address and resolve account, billing, device, and service inquiries, often in fast-paced and high-volume situations. To excel in this position, you must possess exceptional communication skills, emotional resilience, adaptability to technology, and the ability to remain calm, precise, and professional in a bustling retail setting. Main Responsibilities: Customer SupportDeliver professional, approachable, and solution-oriented assistance to AT&T customers within national retail locations.Address inquiries concerning billing, account modifications, plan adjustments, device support, and service issues.Diagnose and troubleshoot wireless devices, network challenges, and feature functionalities.Effectively operate in high-volume retail settings while maintaining focus, professionalism, and service excellence during peak hours and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T liaison for these partners, leading in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, strengthen partnership alignment, and ensure a premier customer experience.Work Environment & Schedule FlexibilityThis role requires working in a retail environment, necessitating standing, walking, and engaging with customers on the sales floor for up to 8 hours a day.Flexibility to work various schedules, including evenings, weekends, and holidays, as dictated by business needs.Comfortable navigating busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively manage multiple systems while engaging with customers in real-time.Thoroughly document all interactions with accuracy.Comply with company policies, compliance standards, and privacy regulations.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Execute and maintain approved planograms for mobile devices and signage.Ensure accurate inventory management and compliance with retail standards.

Join System Canada Technologies as an Oracle / BRIO Support Specialist and play a pivotal role in enhancing our data management solutions. In this full-time position based in Tampa, you will leverage your expertise to provide technical support, troubleshoot issues, and collaborate with our teams to implement effective Oracle and BRIO solutions.

U.S. Federal Solutions, Inc. (USFS) is a dynamic management consulting firm established in 2010, primarily located in the Washington DC metropolitan area. We specialize in delivering comprehensive financial management, acquisition management, program management, and data analytic support services to both federal and state government entities.Position Overview:The Contract Specialist will be a vital member of our team, providing exceptional acquisition support services to government agencies.Develop and execute acquisition strategy plans, assisting in the collection of requirement packages from mission partners.Review and collaborate on the creation of Performance Work Statements (PWS) and Statements of Work (SOW) with mission partners.Offer source selection support in compliance with the Federal Acquisition Regulation (FAR).Draft essential acquisition and contract documentation, including requirement packages, Acquisition Strategy Panel (ASP) briefing slides, Acquisition Plans (AP), Business/Contract Clearance forms, Requests for Proposal (RFP), and contract awards.Manage all pre-award and post-award functions under the guidance of supported officials, ensuring comprehensive cradle-to-grave contracting.Conduct pre-award activities such as market research, stakeholder coordination (e.g., Small Business Representative), publicizing contract actions, soliciting requirements, proposal evaluations, and drafting awards, while meeting critical milestones.Execute post-award tasks including contract administration, option exercises, terminations, and closeouts, adhering to all necessary timelines.Mentor and coach junior team members to enhance their professional development.Assist in conducting price and cost analyses.Facilitate contract closeout functions, establishing a plan to comply with GAO mandates.Work Schedule, Location, and Travel:This position is based at MacDill Air Force Base.

Join AECOM as a CEI Contract Support Specialist in Tampa, where you will play a crucial role in supporting our contract management processes. You will be responsible for assisting with contract documentation, ensuring compliance with regulations, and facilitating communication between stakeholders.

JOIN OUR TEAM AS A FIELD ASSOCIATE IN THE TAMPA AREA! ROLE OVERVIEW We are excited to invite applications for the role of Field Associate, a flexible contracted hourly position (1099) focused on conducting Property Showings and Evaluations across the vibrant Tampa area. KEY RESPONSIBILITIES: - Conduct property showings and evaluations to provide accurate assessments. - Collaborate with team members to ensure high-quality service delivery. WHO WE'RE LOOKING FOR: Must possess a valid real estate license or property inspection certificate (REQUIRED).Experience in real estate showings, property management, home evaluations, or appraisals is a plus.Exceptional verbal and written communication skills.Attention to detail and a meticulous approach to evaluations.A proactive team player with a growth-oriented mindset.Willingness to travel frequently within the local area.Comfortable using mobile applications and adept at smartphone photography.Maintain a professional demeanor with a positive attitude. TECHNICAL REQUIREMENTS: Access to reliable transportation.Smartphone equipped to utilize our mobile evaluation tool and capture high-quality photos. ABOUT DOORSTEAD: Doorstead stands at the forefront of property management innovation, providing guaranteed rental income to property owners, irrespective of vacancies. Our unique blend of advanced data science and technology-driven operations ensures unparalleled customer service and operational efficiency. Our mission is to deliver exceptional care for every property, granting peace of mind to our clients. WHY WORK WITH US? Join a rapidly expanding prop-tech startup.Enjoy a flexible, independent work environment.Be part of groundbreaking property management solutions. If you have a passion for real estate, are tech-savvy, and are eager to thrive in a dynamic role, we want to connect with you! LOCATION: Applicants must be located in or around the Tampa area.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist! In this role, you will be at the forefront of providing exceptional technical assistance and support to our end-users. Your expertise will help resolve hardware and software issues, ensuring that our operations run smoothly and efficiently.As a Desktop Support Specialist, you will be responsible for diagnosing technical problems, assisting users with troubleshooting steps, and maintaining computer systems. Your ability to communicate clearly and effectively will be key in providing a positive user experience.

Are you a knowledgeable Credentialing Specialist seeking an exciting new role with a renowned healthcare organization? Do you aspire to elevate your career by joining a dynamic and expanding company? If you responded with 'yes' to these questions, then this is the perfect opportunity for you!Key Responsibilities of a Credentialing Specialist:Examine new applications and corresponding documentation in a virtual setting while adhering to the policies and criteria necessary for credentialing processes.Conduct all required primary source verifications.Communicate with hospitals, licensing agencies, malpractice carriers, and medical schools to procure credentialing verifications.Working Hours for this Credentialing Specialist Position:Monday to Friday, 8 AM to 5 PM

Join Threat Tec, LLC, a dynamic and rapidly expanding Veteran-Owned Business, recognized as a leader in Operational Environment (OE) replication and Threat Emulation/Wargaming solutions. At Threat Tec, we leverage innovative thinking and deep expertise to address complex challenges for both public and private sector clients. Our mission is to collaborate with our nation's defenders to develop solutions that ensure success and safeguard our future. Become part of a team that embodies a steadfast commitment to professionalism, integrity, and innovation.We are in search of a Trans-Regional Assessment Program Evaluator Task Lead to contribute to the USSOCOM J39 program, which focuses on assessing the effectiveness of Operations in the Information Environment (OIE) and Psychological Operations (PSYOP) across various global theaters.This role represents a mission-integrated leadership position at the crossroads of social science, data analytics, and Special Operations Forces (SOF) activities. You will spearhead assessment initiatives that convert intricate data into operationally relevant insights, empowering commanders and decision-makers to assess and enhance their influence operations.

Join our dynamic team at Alpha Insight Inc. as a Customer Support Specialist. In this pivotal role, you will be the first point of contact for our customers, providing exceptional service and support. Your expertise in problem-solving and effective communication will ensure that our clients receive timely and accurate assistance, enhancing their overall experience.

Join our dynamic team at System Canada Technologies as a Production Support Specialist. In this role, you will be responsible for ensuring the stability and reliability of our production systems. You will collaborate with various departments to troubleshoot and resolve issues, implement enhancements, and maintain the highest standards of service delivery.

Join our dynamic team as a Credentialing Specialist in Tampa, Florida, where you'll play a key role in ensuring that healthcare professionals meet the required qualifications and standards. In this position, you will be responsible for processing and verifying credentials, maintaining accurate records, and liaising with various stakeholders to ensure compliance with regulatory requirements.

Role Overview The Agarcia Agency is hiring a Remote Client Benefits Specialist based in Tampa, Florida. This role focuses on supporting clients who have already expressed interest in assistance. The main responsibility is to guide these clients through their available options and help them enroll in the services that fit their needs. What to Expect Compensation is based on results, not hours worked No cap on earnings No cold calling involved Work from home with a flexible schedule Support and Resources Access to warm leads (clients who have already shown interest) Comprehensive training provided Ongoing support from the team What We Look For Reliable work ethic Openness to learning and coaching Clear motivation to grow your income All interviews are held via Zoom video conferencing. Global Elite Empire Consultants is a third-party recruiter, not an insurance agency.

DH Pace Company, Inc. is hiring a Sales Support Representative for its Tampa, FL office. This position supports sales operations by handling a variety of administrative tasks in a busy setting. Role overview The Sales Support Representative plays a key part in keeping daily sales activities organized and efficient. This role involves working closely with the sales team and ensuring smooth communication and coordination within the office. What you will do Assist with administrative duties related to sales Support the team in managing customer inquiries and documentation Help maintain accurate records and process orders Requirements Previous administrative experience Comfort working in a busy, team-oriented environment DH Pace is a family-owned company with over 60 offices nationwide and a long history in the distribution, installation, and maintenance of door, docking, and security products. The company will mark its 100th anniversary in 2026.

Lead Application Support EngineerLocation: RemoteWe are in search of a Lead Application Support Engineer to spearhead the operational support and enhancement of our Corporate Service applications. This pivotal role involves providing hands-on second-level support, addressing escalations from the Help Desk, and ensuring the stability, security, and performance of essential business systems.Additionally, the role entails leading a small, remote team consisting of one Support Engineer based in London and another nearshore/local Support Engineer to guarantee prompt and quality support delivery.Key ResponsibilitiesTeam LeadershipGuide and mentor a team of support engineers (London & nearshore/local)Oversee daily workload and ticket resolution, ensuring efficient project processes.Establish and promote best practices in troubleshooting, documentation, and communication.Application Support & OperationsCoordinate the lifecycle of application patching, version upgrades, and routine maintenance for custom and vendor applications, including creating status reports, developing schedules for deliverables, and deploying fixes.Provide second-level support for Legal and Corporate Service applications.Address escalations from the Help Desk and manage requests from end users.Diagnose and resolve bugs, escalating to development teams when necessary.Monitor system automated tests and health checks, creating action plans for identified issues.Ensure system stability, performance optimization, and data integrity.Technical ResponsibilitiesCarry out scheduled maintenance tasks to keep applications running smoothly.Support and troubleshoot web applications, web servers, and database connectivity.Comprehend how web servers and databases interact across client/server environments.Manage group-based security and user access controls.Support process improvements and contribute to automation initiatives.Continuous ImprovementAnalyze incident trends to identify improvement opportunities and incident prevention strategies.Document standard operating procedures, best practices, and known error resolutions.Recommend enhancements to application lifecycle management and support models.

Inovalon, established in 1998, applies data and technology to improve healthcare outcomes and efficiency. The company delivers data-driven solutions to help customers achieve their goals, which supports better care for patients. Inclusion, innovation, and collaboration are core values across Inovalon's teams. Role overview The Technical Product Support Analyst II works onsite in Tampa, FL, supporting customers who use Inovalon’s products. This position involves responding to inbound requests by phone, email, and chat. The analyst provides technical help for application software, operating systems, and integrated third-party tools. Main responsibilities Respond to customer questions and technical issues across multiple channels, including phone, email, and chat. Troubleshoot Inovalon products, related software, and integrated third-party solutions. Track and manage the resolution process for reported issues. Document all customer interactions and maintain accurate records throughout the support lifecycle.

Join eproinc as an Infrastructure Support Architect where you will play a crucial role in designing, implementing, and maintaining robust infrastructure solutions. You will collaborate with cross-functional teams to ensure system stability and performance while providing expert guidance on best practices and innovative solutions.

Founded in 1998, Inovalon is a leader in healthcare technology and data analytics, dedicated to transforming the healthcare ecosystem for enhanced outcomes and economic efficiency. By empowering our customers with innovative, data-driven solutions, we believe that their success translates into improved healthcare for all. The momentum of our mission is accelerating.As ONE Inovalon, we unite to deliver impactful solutions that address the most pressing challenges in healthcare. Our culture of inclusion and innovation not only benefits our clients but also the millions of patients and members they serve.Position Overview: The Technical Product Support Analyst II plays a crucial role in responding to incoming inquiries from customers via phone, email, or chat, providing technical assistance for Inovalon's range of supported products. This role involves troubleshooting application software, operating systems, and integrated third-party products, ensuring customer issues are managed efficiently through to resolution.

We are seeking a highly skilled and experienced Senior Training Specialist to join our dynamic team at mindlance2. In this pivotal role, you will be responsible for designing, developing, and delivering comprehensive training programs that enhance employee performance and facilitate organizational growth.As a Senior Training Specialist, you will leverage your expertise to assess training needs, create impactful training materials, and employ various instructional techniques to ensure effective knowledge transfer. You will also collaborate with cross-functional teams to align training initiatives with business objectives.

Founded in 1998, Inovalon is driven by the conviction that technology and data can revolutionize the entire healthcare landscape, leading to improved outcomes and economic efficiencies. Our mission is to empower our clients with innovative, data-driven solutions that enhance the healthcare experience for everyone involved.As a unified entity, we work together to create solutions that meet the most pressing challenges in healthcare. Our culture promotes inclusion and innovation, benefiting not only our clients but also the millions of patients they serve.Insert JD here This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.Inovalon is proud to be an equal opportunity workplace.