About the job
M/I Homes, a distinguished leader in the homebuilding industry with over five decades of experience, is on the lookout for a passionate New Home Consultant to enhance our team. With a legacy of helping more than 170,000 homeowners fulfill their dreams across 17 markets nationwide, we pride ourselves on delivering exceptional customer service.
As a New Home Consultant, you will be instrumental in assisting our customers throughout the homebuying process. Your role will involve presenting our extensive range of product features, floor plans, and designs to align with each customer’s unique requirements. You will act as a reliable advisor, working closely with internal teams to guarantee a smooth homebuilding experience and ensure customer satisfaction at every stage.
Key Responsibilities:
- Transform visitors to our new home communities into satisfied homeowners.
- Utilize diverse resources to drive sales, including marketing materials, model homes, and realtor partnerships.
- Achieve monthly, quarterly, and annual sales and customer service targets with minimal oversight.
- Keep abreast of market trends and competitor activities to uphold M/I Homes' leading position in the industry.
- Provide educational insights to potential buyers regarding M/I Homes' offerings, community benefits, financing options, and more.
- Serve as the primary point of contact for homebuyers, offering support from the initial consultation through to home closing.
- Collaborate with internal teams and participate in division meetings to facilitate effective communication and a seamless homebuilding process.
- Uphold the M/I Homes brand by ensuring community aesthetics and home upkeep are maintained.

