Customer Support Associate

About Gemini Founded in 2014 by Cameron and Tyler Winklevoss, Gemini is a pioneering global platform in the crypto and Web3 space, providing a diverse array of user-friendly, reliable, and secure cryptocurrency products and services for individuals and institutions across more than 70 countries. Our mission is to usher in a new era of financial, creative, an…

Join Carvana as a Customer Support Specialist and become a key player in delivering exceptional service to our customers. In this role, you will assist customers with inquiries, resolve issues, and ensure a smooth car-buying experience. Your communication skills and problem-solving abilities will shine as you engage with customers through various channels.

it1 seeks an Operational Inside Support Representative (ISR) to help maintain strong communication and provide support for clients. This position is remote, with a base in Tempe, Arizona. Role overview The ISR will collaborate with various internal teams to assist in delivering solutions that enhance the customer experience. Day-to-day work centers on supporting client needs and ensuring clear, timely communication across departments. Location This is a remote role connected to Tempe, Arizona, United States.

Carvana, LLC is a major automotive retailer with more than four million retail customers nationwide. The company appears on the Fortune 500 and is publicly traded on the New York Stock Exchange. Creativity, adaptability, and a drive for continuous improvement shape Carvana’s workplace. Team members share their experiences in this video. Role overview The Associate Endpoint Administrator - Endpoint Operations is a full-time, on-site position based in Tempe, AZ. Standard work hours run Monday through Friday. This role supports IT operations by maintaining endpoint devices and resolving escalated technical issues. What you will do Respond to escalated service desk tickets and resolve technical issues efficiently. Manage IT equipment, including tracking assets, shipping, inventory management, and device setup. Troubleshoot desk-side technical problems, including AV, TV, and projector issues in meeting rooms. Work with internal teams to address complex technical challenges, ensuring timely and professional communication. Review and analyze incoming Service Desk tickets to diagnose issues, gather information, and recommend solutions. Decide whether issues can be handled remotely or need further escalation, using sound judgment. Assist with new employee onboarding by deploying hardware, installing software, and providing technical support on move-in day. Support Tier 1 team members by answering their questions and handling escalations. Document technical issues thoroughly and accurately in ServiceNow. Take on additional related duties as assigned. Work location This position is fully on-site in Tempe, AZ. Regular hours are Monday through Friday.

Join our team at Domino's in Tempe as a Customer Service Representative! In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience. Your responsibilities will include taking orders, answering customer inquiries, and assisting with any concerns they may have. We are looking for enthusiastic individuals who are passionate about customer satisfaction.

Join iT1, a premier technology solution provider based in Tempe, AZ, as an Inside Sales Support Representative. Celebrated for over ten years as one of the Phoenix Business Journal's 'Best Places to Work' in Arizona, iT1 fosters a lively work environment centered on collaboration and support.As an integral member of our sales team, you will undertake vital administrative tasks tailored to enhance our client experience. Your role will encompass creating and managing quotes, processing orders, engaging with clients and colleagues, tracking shipments, and assisting in lead generation. We are looking for a detail-oriented and customer-centric individual who thrives in a fast-paced setting.Become part of the iT1 team, where your contributions will directly impact our clients' success and be part of a dynamic and supportive community!

Join our dynamic sales team at The Good Guys in Tempe! As a Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales in our store. Your responsibilities will include engaging with customers, assisting them in product selection, and ensuring a positive shopping experience.This is an exciting opportunity for individuals eager to begin their careers in retail sales. We are looking for enthusiastic team players who are passionate about helping customers and achieving sales goals.

Join Opendoor as an IT Support Contractor!At Opendoor, our mission is to drive progress in life, one move at a time. We're revolutionizing the traditional real estate market by offering a seamless and contemporary approach to buying and selling homes. Our teams leverage dependable, user-friendly technology to excel every day — and that’s where our IT Support team plays a crucial role.About the IT Support TeamThe IT Support team delivers top-notch technical assistance and office technology services to all Opendoor employees and contractors. Here’s what we do:Provide support for end-user devices (primarily Mac, with some Windows) and essential productivity tools.Manage daily troubleshooting for hardware, software, and account access issues.Collaborate closely with Workplace, People, Finance, Security, and Engineering to ensure our offices operate smoothly.Deliver friendly, professional service while meeting or exceeding our internal SLAs and CSAT goals.You will be a key on-site IT partner for our Tempe and Phoenix offices while also assisting remote team members as required.Role SummaryAs an IT Support Technician, you will be the primary technical resource for local employees and visitors. Your responsibilities will include everything from onboarding new hires to troubleshooting hardware and providing office A/V and network support in collaboration with central IT teams. You will blend strong technical abilities with outstanding communication and a customer-centric approach.What You’ll DoEnd User SupportProvide tier 1–2 support for laptops (both Mac and Windows), mobile devices, and peripherals (monitors, docks, keyboards, headsets).Troubleshoot and resolve issues with core tools such as Okta, JAMF, Google Workspace, Slack, Microsoft 365, VPN, printers, and other business applications.Manage the ticket lifecycle in our ITSM tool (Linear or similar): triage, troubleshoot, escalate, and resolve within SLA.Offer in-person “walk-up” support in the office and remote support via chat, email, and video.Onboarding & OffboardingPrepare and provision devices for new hires (imaging, MDM enrollment, user profiles, application access).Assist with day-one setup: hardware handoff, account access verification, and more.

About Gen Digital Gen Digital provides cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in over 150 countries. The company’s brands include Norton, Avast, LifeLock, and MoneyLion. Gen Digital’s mission centers on digital freedom and financial empowerment for the first digital generations. The team values innovation, collaboration, and a diversity of perspectives. Employees are encouraged to debate ideas, learn continuously, and work together to protect consumers and improve their digital and financial lives. Gen Digital offers flexibility, competitive pay, benefits, and well-being programs. Role Overview: Cyber Security Support Agent This role is based in Tempe, AZ. Cyber Security Support Agents serve as the first point of contact for customers using Norton and LifeLock products. The position focuses on product support, account management, and helping members navigate the online portal. What You Will Do Respond to customer inquiries about product support and account management Guide members through portal and browser navigation Provide light technical assistance, such as software downloads Educate customers about products and features Identify opportunities to expand services and support revenue growth What We Look For Empathy and strong communication skills Negotiation ability Critical thinking and multitasking Comfort troubleshooting basic technical issues Alignment with Gen Digital’s values and culture

Join Gopuff as an Operations Associate and Barista in Tempe, AZ, where you will play a vital role in delivering exceptional service and ensuring our customers receive their orders accurately and with the highest quality. This dynamic position combines operational tasks with food and beverage preparation, allowing you to utilize your skills in a fast-paced environment. You will be responsible for crafting signature Starbucks beverages, managing inventory levels, and maintaining an organized workspace to support our operational efficiency. Each day presents new challenges and opportunities, whether you are restocking shelves, preparing delicious food and drinks, packing orders, or assisting with incoming deliveries. If you are detail-oriented, versatile, and thrive under pressure, we would love to have you on our team!

Join our team at Sonsoft Inc. as a VOIP Technical Support Specialist, where you will play a crucial role in delivering exceptional customer service and technical assistance related to our VOIP products. Your expertise will help clients resolve issues efficiently and ensure their systems operate smoothly.Key responsibilities include troubleshooting VOIP-related issues, providing remote support, and contributing to customer satisfaction. If you are a motivated individual with a passion for technology and problem-solving, we want to hear from you!

About EngineAt Engine, we are revolutionizing business travel by making it more personalized, rewarding, and straightforward. For years, managing travel and expenditures has been a daunting and fragmented process — we are here to change that. We believe that the future of travel should be seamless, supported by technology that enhances the customer experience at every touchpoint. This is why we are developing a platform that integrates corporate travel, a robust charge card, and modern spend management into one cohesive solution.To bring this vision to life, we are seeking exceptional, mission-driven individuals to help redefine how businesses manage and experience travel.Over 20,000 companies already trust Engine to support more than 1 million travelers and billions in annual bookings. Our cash flow positive business model, coupled with rapid growth, allows us to offer exclusive Engine-only rates, industry-leading rewards, and intelligent automation, enabling businesses to save money while providing world-class personalization and convenience.Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, earning accolades such as the Deloitte Fast 500 and Built In’s Best Places to Work.About the RoleWe are in search of a highly motivated IT Service Desk Technician who is ready to make an immediate impact. This role is crucial for delivering exceptional technical support, both in-office and remotely, ensuring our team operates efficiently and effectively.This position requires an in-office presence, and applicants must currently reside in the designated geographic location (hybrid in our Tempe, Arizona office).Your MissionAs a member of the Engine team, you will play an essential role in a dynamic environment where innovation meets collaboration. Here’s what you will be responsible for:Incident and Request Fulfillment: Manage support tickets adhering to target SLAs and KPIs, ensuring optimal service for our business partners while maximizing system uptime.Technical Support and Consultation: Act as a trusted advisor to internal business partners, providing technical support for laptops, printers, conference rooms, office networks, and applications.User and Asset Management: Assist with onboarding and off-boarding of users, lead new hire training sessions, and ensure timely delivery of hardware and access.Collaboration & Business Tools: Serve as the go-to resource for inquiries regarding key systems such as Google and Zoom.

Join Carvana as a Customer Service Representative, where you will play a vital role in ensuring customer satisfaction and enhancing their car buying experience. As a Customer Advocate, you will provide exceptional support, assisting customers through various channels including phone, email, and chat. Your goal will be to resolve inquiries and issues effectively, while maintaining a positive and professional demeanor.

Are you passionate about music and pop culture? BoxLunch is seeking enthusiastic Sales Associates to deliver an exceptional shopping experience. As a key member of our team, you'll engage with fellow fans, provide stellar customer service, and ensure our merchandise is always stocked and visually appealing. Your knowledge and passion will help create an inviting atmosphere and connect customers with the products they love.

About Wealth.com Wealth.com is an advanced planning platform serving a broad range of clients in wealth management. Trusted by major financial institutions, the company blends proprietary AI with deep technical expertise. Recent recognition includes: Top Estate Planning Technology and Top Estate Planning Implementation at the 2025 WealthManagement.com Industry Awards 2024 Best Technology Provider in the Trust category Top estate planning market share in the 2025 Kitces AdvisorTech Study Wealth.com fosters a collaborative workplace, encourages innovation, and has been certified as a Great Place to Work for 2025. Role Overview: Client Support Team Lead Location: Hybrid (New York City, Tempe, or San Francisco) The Client Support Team Lead will build and guide a high-performing support team at one of the fastest-growing fintech platforms. This position goes beyond day-to-day management. The Team Lead will shape the support experience, develop team members, and redesign support processes using AI, automation, and data. The goal: move from reactive troubleshooting to proactive client success, ensuring support scales efficiently as Wealth.com grows. What You Will Do Design, implement, and manage the support infrastructure. This includes ticketing systems, routing logic, escalation paths, SLAs, and a tiered support structure. Systematize current processes and introduce new solutions as needed. Lead, mentor, and support Client Support Associates. Set clear performance goals, define career paths, and establish specialization tracks as the team grows. Shift the support approach from reactive to proactive. Use product instrumentation, analytics, and client feedback to improve the client experience.

iT1 is a prominent national technology solutions provider based in Tempe, AZ, seeking a dedicated Warehouse Associate Level 1 to enhance our dynamic team. Recognized consistently as one of Arizona’s Best Places to Work in the Small Business category for over a decade, this position offers an excellent entry point into the fields of IT consulting and managed services.The Warehouse Associate Level 1 will play a crucial role in our operations by managing shipping and receiving processes, along with maintaining inventory control. Your responsibilities will include receiving and processing incoming stock and materials, picking and filling orders from inventory, packing and shipping products, as well as organizing and retrieving stock for kitting shipments.*Please note: This position requires onsite presence.

Oscar Health seeks a Senior Associate, Tax based in Tempe, Arizona. This position centers on managing tax compliance and reporting for the organization. Key Responsibilities Oversee preparation and submission of tax filings to meet compliance standards Work closely with teams across departments to gather information and ensure accuracy Support ongoing tax planning and reporting efforts Collaboration This role requires frequent coordination with colleagues in various departments. Effective communication and attention to detail are essential to maintain accurate records and meet deadlines.

As a Corporate Security Associate, you will play a vital role in safeguarding our facility, ensuring the protection of associates, customers, and assets. You will represent Carvana at our gates, overseeing entry and exit protocols for associates, vendors, and visitors. Your expertise in emergency procedures will enable you to assist during critical situations, while also ensuring compliance with our Inventory Control measures.A Day in the LifeOversee the documentation and movement of vehicles entering and exiting the Inspection Center.Serve as the primary point of contact for Carvana, fostering positive relationships with associates and visitors.Communicate effectively with team members, partners, and customers, demonstrating strong listening skills and engaging in productive dialogue.Conduct regular patrols of the Inspection Center and Logistics facility, documenting any safety or security concerns.Become certified in first aid, CPR, and AED to be a reliable resource for the team.Collaborate with your Safe and Secure Team Lead and Manager to address badge creation requests and CCTV reviews.Promote a proactive incident response mindset, ensuring adherence to our Incident Response Protocol.Utilize effective de-escalation techniques to maintain a collaborative environment, reflecting our Carvana value: 'we are all in this together.'Implement the Safe and Secure Principles at all facility access points to ensure compliance.Leverage our Safe and Secure Application (SAS App) and RFID technology to enhance security measures.Deliver exceptional service in every aspect of your role, embodying the Carvana values.

About Carvana Carvana has changed how people buy and sell cars. With a focus on fun, speed, and fairness, Carvana has grown into the fastest-growing automotive retailer in history. In just eight years, the company expanded nationwide, became publicly traded on the New York Stock Exchange, sold its one millionth vehicle, and earned a spot on the Fortune 500 list. Now serving over 4 million retail customers, Carvana continues to stand out for its growth and profitability. The company is committed to improving the customer experience and exploring new opportunities in the automotive sector. Carvana’s team thrives on change, creative problem-solving, and continuous improvement. Team members tackle real challenges, learn quickly, and help shape the future of automotive retail. To hear from employees directly, visit this video. Role Overview: Associate Brand Manager The Associate Brand Manager will help shape and execute Carvana’s marketing strategy for new and existing products and services. This role supports the growth and scaling of new initiatives, with a focus on brand positioning and go-to-market strategies for Carvana’s internal and B2B audiences. Key areas of responsibility include managing brand efforts for Adesa and the Carvana Employer Brand. The Associate Brand Manager will develop integrated marketing strategies across channels such as digital, content, social media, email, experiential, direct mail, and print. Collaboration with internal creative, PR/communications, and quantitative marketing teams is central to this role, ensuring that all brand initiatives remain consistent and effective. This position converts business opportunities into actionable marketing solutions, moving quickly from concept to launch, testing, and scaling. The goal is to align employer branding with the broader Carvana and Adesa stories for key audiences. Work Location This is a fully on-site role, Monday through Friday, based at Carvana’s corporate headquarters in Tempe, Arizona.

Role overview Oscar Health seeks an Associate Director of Tax to join the financial team in Tempe, Arizona. This leadership position manages tax compliance and strategy, ensuring the company’s operations meet both federal and state tax requirements. The Associate Director also plays a key part in supporting Oscar Health’s financial objectives. Key responsibilities Oversee tax compliance activities and confirm alignment with all applicable regulations. Develop and implement tax strategies that contribute to the company’s financial performance. Lead a team of tax professionals, focusing on accuracy and efficiency. Guide tax planning and contribute to broader operational strategies. Maintain compliance and help optimize the company’s tax positions. Team and collaboration This role leads a group of tax professionals and encourages a collaborative approach to problem-solving and process improvement across the team.