Engineering Manager, Decision Support Systems

Join Carvana’s Revolution! Carvana is transforming the automotive industry by redefining how consumers buy and sell cars. Our innovative vision and approach have made us the fastest-growing automotive retailer in history, expanding nationally, going public on the New York Stock Exchange, and achieving the milestone of selling over 1 million cars—all within just eight years. With over 4 million retail customers, Carvana stands as both the fastest-growing and the most profitable public automotive retailer. Our journey has just begun, and the potential for growth in this vast consumer market is immense. Being part of Carvana means you are part of a dynamic team that values change, encourages creative problem-solving, and consistently seeks improvement. Here, you’ll encounter challenging opportunities, accelerate your learning, and contribute to shaping the future of automotive retail. If you’re passionate about growth and making a meaningful impact within a collaborative team, you will thrive here. Discover more about life at Carvana from our team members here. Work Model: This is a fully on-site position at our Tempe office, Monday through Friday. About the Role: We are seeking an engaging and hands-on Engineering Manager to lead our Decision Support Systems team within the Analytics group at Carvana. Our team is responsible for developing algorithms, models, and optimization tools that enhance Carvana's logistics operations, managing the movement of over 15,000 vehicles monthly across the nation using our car hauler fleet. In this role, you will oversee a team of three engineers while actively contributing to coding efforts. Your responsibilities will include building APIs and complex system architectures that facilitate computationally intensive optimizations and ongoing optimization processes. You will mentor team members, enhance our engineering and testing methodologies, and help scale our systems to accommodate the growth of our company. This is an ideal opportunity for someone who excels in both technical and leadership roles and is eager to make a significant contribution in a fast-paced environment. Key Responsibilities: Team Leadership and Development: Guide, mentor, and support your team to achieve their best potential. System Development: Engage in hands-on coding while leading the team in creating efficient algorithms. Innovation: Drive continuous improvements in engineering practices and system performance.

Role overview The Senior Systems Engineer at AbbVie in Tempe designs, implements, and maintains complex systems that underpin company operations. This position partners with cross-functional teams to ensure technical solutions align with business priorities. What you will do Work with engineering and other departments to develop and refine system solutions Design and implement systems aimed at improving operational efficiency Maintain and optimize current systems to meet business objectives Requirements Solid background in systems engineering Experience collaborating with multidisciplinary teams Proven ability to manage complex technical projects

Role Overview dhpace is seeking a Systems Integration Service Technician in Tempe, AZ. This position focuses on installing, maintaining, and troubleshooting integrated systems for our clients. The work supports our commitment to delivering reliable solutions tailored to customer needs. What You Will Do Install a range of integrated systems according to project specifications Maintain and service installed systems to ensure ongoing performance Troubleshoot issues and resolve technical problems quickly and efficiently Location This role is based in Tempe, Arizona.

We are seeking a dynamic and experienced Senior Engineering Manager to lead our engineering teams at AbbVie in Tempe, Arizona. In this role, you will drive technical innovation, enhance engineering practices, and ensure the successful delivery of high-quality products. You will collaborate with cross-functional teams to align engineering initiatives with business goals and foster a culture of continuous improvement.

About Wealth.com Wealth.com is an advanced planning platform serving a broad range of clients in wealth management. Trusted by major financial institutions, the company blends proprietary AI with deep technical expertise. Recent recognition includes: Top Estate Planning Technology and Top Estate Planning Implementation at the 2025 WealthManagement.com Industry Awards 2024 Best Technology Provider in the Trust category Top estate planning market share in the 2025 Kitces AdvisorTech Study Wealth.com fosters a collaborative workplace, encourages innovation, and has been certified as a Great Place to Work for 2025. Role Overview: Client Support Team Lead Location: Hybrid (New York City, Tempe, or San Francisco) The Client Support Team Lead will build and guide a high-performing support team at one of the fastest-growing fintech platforms. This position goes beyond day-to-day management. The Team Lead will shape the support experience, develop team members, and redesign support processes using AI, automation, and data. The goal: move from reactive troubleshooting to proactive client success, ensuring support scales efficiently as Wealth.com grows. What You Will Do Design, implement, and manage the support infrastructure. This includes ticketing systems, routing logic, escalation paths, SLAs, and a tiered support structure. Systematize current processes and introduce new solutions as needed. Lead, mentor, and support Client Support Associates. Set clear performance goals, define career paths, and establish specialization tracks as the team grows. Shift the support approach from reactive to proactive. Use product instrumentation, analytics, and client feedback to improve the client experience.

About the Role dhpace is looking for a Systems Integration Service Technician in Tempe, AZ. This position focuses on implementing and maintaining systems integration solutions that help clients keep their operations running smoothly. What You Will Do Install and support systems integration solutions for client sites Maintain existing systems to ensure reliable performance Troubleshoot and resolve technical issues as they arise Work with team members to optimize system functionality Location This role is based in Tempe, AZ.

it1 seeks an Operational Inside Support Representative (ISR) to help maintain strong communication and provide support for clients. This position is remote, with a base in Tempe, Arizona. Role overview The ISR will collaborate with various internal teams to assist in delivering solutions that enhance the customer experience. Day-to-day work centers on supporting client needs and ensuring clear, timely communication across departments. Location This is a remote role connected to Tempe, Arizona, United States.

Join our team at Sonsoft Inc. as a VOIP Technical Support Specialist, where you will play a crucial role in delivering exceptional customer service and technical assistance related to our VOIP products. Your expertise will help clients resolve issues efficiently and ensure their systems operate smoothly.Key responsibilities include troubleshooting VOIP-related issues, providing remote support, and contributing to customer satisfaction. If you are a motivated individual with a passion for technology and problem-solving, we want to hear from you!

Join our dynamic team at Albireo Energy as a Building Automation Systems Specialist, where you will play a crucial role in ensuring the efficiency and reliability of HVAC systems. Operate under minimal supervision to conduct preventive maintenance, repairs, installations, and commissioning of building automation systems. Your expertise will ensure that control systems are properly installed, tested, and functional through comprehensive point-to-point checkouts and commissioning efforts.As a valued member of our team, you will:Lead startup, testing, diagnostics, and commissioning for small to medium-sized new and retrofit HVAC projects.Perform preventative and predictive maintenance to guarantee optimal system performance.Provide timely emergency service and response to customer sites as needed.Troubleshoot, diagnose, and repair control components, as well as address mechanical, HVAC, and electrical issues related to BAS operations.Load and update software on various controllers and systems.Understand and troubleshoot complex control systems, including networking and integration challenges.Develop, load, test, and commission programming software and graphics using various programming languages.Execute assigned work efficiently and engage directly with customers to ensure satisfaction and address concerns.Train customers on control system operations, ensuring they are equipped to use the systems effectively.Complete and submit project documentation, including commissioning documents and punch lists.Collaborate with service and project managers to coordinate project activities professionally and ethically.Support sales efforts by providing technical recommendations for system upgrades and enhancements.

About Carvana At Carvana, we are revolutionizing the way individuals buy and sell cars. With an ambitious vision and a uniquely enjoyable approach, Carvana has rapidly become the fastest-growing automotive retailer in history. In just eight years, we expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth vehicle, and achieved Fortune 500 status. As we continue to serve over 4 million retail customers, we remain committed to raising the bar in the automotive retail industry. Our journey is just beginning, and we are excited about the opportunities that lie ahead. Joining Carvana means being part of a dynamic team that embraces change, promotes innovative problem-solving, and is dedicated to continuous improvement. Here, you will face significant challenges, learn rapidly, and contribute to shaping the future of automotive retail. If you are motivated to grow and make a meaningful impact within a collaborative environment, you will thrive at Carvana. Discover more about our culture from the people who are already part of our team. This is a 100% on-site position (Monday through Friday) About the Team and Position The Associate People Systems Analyst is a vital member of Carvana’s People Operations Team, serving as the primary contact for inquiries and issues related to Human Resources Information Systems (HRIS), including system access and technical challenges. This role is crucial for maintaining data integrity, security, and compliance with the company's structure. Key Responsibilities Offer functional support to team members, leaders, and People Operations partners for Carvana’s people systems, including Workday (HCM), Greenhouse (Applicant/Candidate tracking), Tenstreet (Applicant/Candidate tracking), and Workday Peakon (Engagement). Administer and maintain Workday and other people systems daily. Identify and resolve data discrepancies, conducting regular audits to uphold data integrity, consistency, and accuracy. Oversee people systems administration, including troubleshooting, account creation, and issue resolution. Address and resolve requests submitted via the People Systems ticketing system (questions/inquiries, navigation and usage education, and error troubleshooting and resolution). Educate team members and leaders while promoting self-service proficiency within people systems.

Gen Digital develops digital products for a global audience, operating well-known brands like Norton, Avast, LifeLock, and MoneyLion. With a focus on cybersecurity and financial empowerment, the company supports nearly 500 million users in more than 150 countries. The mission centers on keeping people safe online and supporting their financial health. The team values those who approach AI as a collaborative tool and see its potential to boost productivity. Creativity, open discussion, and ongoing learning are encouraged. Team members from a range of backgrounds and viewpoints contribute to a respectful and inclusive culture. Role overview The Endpoint Engineer manages deployment, configuration, security, and support for endpoint devices throughout the organization. Supported platforms include Windows, macOS, Linux, iOS, and Android. Oversee endpoint infrastructure for the enterprise Coordinate software deployments and patch management Ensure devices remain secure and compliant with regulations Work closely with IT, Security, and other teams to deliver reliable solutions Location USA – Tempe, AZ

Waymo is advancing autonomous driving technology and is looking for a Global Security Systems Integrator based in Tempe, Arizona. This position plays a key part in strengthening security measures across the company’s worldwide operations. Role overview The Global Security Systems Integrator works closely with teams from different departments to develop, deploy, and oversee security systems. The main goal is to protect company assets and help maintain a safe environment for all employees. What you will do Collaborate with cross-functional groups to design and implement security solutions Manage and monitor security systems across global sites Support efforts to safeguard assets and promote employee safety Requirements Experience with security system integration and management Strong teamwork and communication skills Ability to work with teams across multiple locations

About Carvana... “We believe CVNA is in the early stages of becoming the next U.S. retail category killer.” – Stephens Investment Bank, Analyst Report, September 2024 At Carvana, we have always prioritized cutting-edge technology as a cornerstone of our strategy. This commitment has allowed us to become the third fastest company in history to reach the Fortune 500 list, joining the ranks of giants like Amazon and Google. As we step into 2024, we proudly hold the title of the fastest-growing and most profitable automotive retailer, thanks to our deep vertical integration across various sectors including retail, lending, vehicle transportation, and wholesale auctions. If you aspire to grow not only as an engineer but also as a leader and business innovator, Carvana is the ideal environment for you. Our technology teams are responsible for: Developing comprehensive e-commerce solutions for buying and selling cars, including everything visible on Carvana.com and our mobile applications. Creating AI-driven customer support systems encompassing chat, email, SMS, and voice, along with a proprietary CRM platform ensuring an efficient and high-quality customer experience. Implementing 360° vehicle photography and interactive merchandising using state-of-the-art computer vision and AI techniques. Building the most advanced and self-service automotive lending platform globally. Designing systems and tools that support a nationwide logistics network, having delivered and picked up over 3 million cars through our fully owned fleet of automotive haulers, efficiently managing the distribution to 85% of US driveways. Creating enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, featuring workflow automation that guides mechanical, electrical, and cosmetic work to meet our high standards. Adopting and customizing AI tools early on to enhance our developers' efficiency and experience. And much more... This is a fully on-site position, Monday through Friday, at our corporate headquarters in Tempe, Arizona. About the Team and Position Carvana's Customer Experience team is committed to delivering exceptional service. We build the systems and tools that empower our internal teams to assist customers, resolve issues, and ensure a seamless journey. Our collaboration with Operations drives a focused, customer-centric evolution.

Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their personnel and properties through our integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency with a unified software platform encompassing video security, access control, air quality monitoring, alarms, intercoms, and visitor management solutions.With over 30,000 organizations worldwide, including more than 100 Fortune 500 companies, relying on Verkada for their physical security needs, we provide streamlined management, intelligent control, and scalable deployment options. Founded in 2016, Verkada has experienced remarkable growth, now operating 15 offices and employing over 2,200 full-time professionals.About the RoleThe Solutions Engineering team is in search of a dynamic SE leader to join our Tempe, AZ office. The Solutions Engineering Manager will lead and develop high-performing Select & Territory Solutions Engineering teams. We seek a proven technical leader who thrives in a fast-paced environment, demonstrating strong motivation, an entrepreneurial spirit, and exceptional follow-through skills. This position requires onsite presence at our Tempe office; remote or hybrid options are not available.What You'll DoPeople Leader: Recruit, develop, and lead inclusive, engaged, high-performing Select & Territory Solutions Engineering teams.Technical Leader: Act as a technical coach, mentor, and problem solver, assisting with technical escalations and managing complex technical challenges.Builder: Identify gaps, take initiative, and assume ownership to establish programs and processes that support the SE team.Connector: Collaborate cross-functionally to enhance communication and cooperation across departments such as sales, product, support, enablement, and marketing.Career Champion: Elevate the team’s skill set through coaching, mentoring, and enablement initiatives.Travel Requirement: Up to 25% travel may be necessary.What You BringProven leadership experience as a technical presales Manager for a minimum of 3 years in a similar organization is preferred.Experience in a cloud and network infrastructure-focused company with exposure to hardware and software is essential.Bachelor's degree in Computer Networking, Information Technology, Cybersecurity, Electrical Engineering, or a related field from an accredited institution is required.

About DH Pace Company DH Pace Company, Inc. is a family-owned business with more than 60 locations across the continental United States. The company has exceeded $1 billion in annual sales and is recognized for its leadership in distributing, installing, maintaining, and repairing a wide range of commercial, industrial, and residential door, docking, and security solutions. DH Pace will celebrate its 100th anniversary in 2026. Role Overview: Outside Commercial Sales Representative – Integrated Security Systems DH Pace is building a strong Security Systems Integration team in Tempe, Arizona. The Outside Commercial Sales Representative will focus on identifying new business opportunities and strengthening relationships with existing commercial clients. This position is suited for someone who works independently and has a background in integrated security systems. What You Will Do Identify and pursue new commercial sales opportunities in the Tempe area Maintain and grow relationships with current customers Promote and sell a range of integrated security solutions, including: Access Control Video Surveillance Intrusion Detection Parking Control & Revenue Alarm Monitoring Services Comprehensive Service Programs Location This position is based in Tempe, Arizona.

Join iT1, a premier technology solution provider based in Tempe, AZ, as an Inside Sales Support Representative. Celebrated for over ten years as one of the Phoenix Business Journal's 'Best Places to Work' in Arizona, iT1 fosters a lively work environment centered on collaboration and support.As an integral member of our sales team, you will undertake vital administrative tasks tailored to enhance our client experience. Your role will encompass creating and managing quotes, processing orders, engaging with clients and colleagues, tracking shipments, and assisting in lead generation. We are looking for a detail-oriented and customer-centric individual who thrives in a fast-paced setting.Become part of the iT1 team, where your contributions will directly impact our clients' success and be part of a dynamic and supportive community!

About Gen Digital Gen Digital provides cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in over 150 countries. The company’s brands include Norton, Avast, LifeLock, and MoneyLion. Gen Digital’s mission centers on digital freedom and financial empowerment for the first digital generations. The team values innovation, collaboration, and a diversity of perspectives. Employees are encouraged to debate ideas, learn continuously, and work together to protect consumers and improve their digital and financial lives. Gen Digital offers flexibility, competitive pay, benefits, and well-being programs. Role Overview: Cyber Security Support Agent This role is based in Tempe, AZ. Cyber Security Support Agents serve as the first point of contact for customers using Norton and LifeLock products. The position focuses on product support, account management, and helping members navigate the online portal. What You Will Do Respond to customer inquiries about product support and account management Guide members through portal and browser navigation Provide light technical assistance, such as software downloads Educate customers about products and features Identify opportunities to expand services and support revenue growth What We Look For Empathy and strong communication skills Negotiation ability Critical thinking and multitasking Comfort troubleshooting basic technical issues Alignment with Gen Digital’s values and culture

Join our innovative team at DoorDash Labs, where we are dedicated to revolutionizing delivery through autonomous robotics. Be part of a mission to enhance the delivery experience for millions!About the RoleAs an Operations Specialist in our Autonomy Tech Support team, you will play a pivotal role in ensuring the seamless operation of our robot fleet. Your expertise will facilitate effective communication between the Operations and Engineering teams, helping to swiftly address and resolve field operations challenges. This position requires a commitment to in-office work and adaptability to early, late, and weekend shifts.You Will Be Responsible For:Serving as the primary point of contact for escalated software and hardware issues during autonomy operations and testing.Conducting initial debugging and troubleshooting to gather crucial details for identifying and resolving issues.Documenting new symptoms or failure modes observed in the field and collaborating with engineers to determine appropriate mitigation strategies.Utilizing trend analysis to report and triage anomalies, bugs, and faults, providing necessary insights for Engineering investigations.Creating and maintaining documentation for resolution steps and an internal knowledge base.We Are Looking For Candidates Who:Are proficient with Linux command line, GitHub, Jira, and Service software.Have experience in debugging and troubleshooting complex technical issues.Possess prior experience with autonomous vehicles and/or robotics.Are willing to work flexible hours, including weekends.Have a genuine curiosity about technical systems and their functionalities.

Join our dynamic team as a Pharmacy Technician where you'll play a vital role in ensuring smooth operations within the pharmacy. You will be responsible for resolving exceptions and issues promptly, releasing exceptions from the PROMISE system, and collaborating with client systems to verify online eligibility.Your communication skills will shine as you liaise with various stakeholders, including Plans, Processors, and Patients, to address concerns and improve service delivery.

We are seeking a dedicated and compassionate Telephonic Case Manager (Registered Nurse) to join our dynamic healthcare team. In this role, you will provide critical support to patients by managing their healthcare needs through telephonic communication. You will assess patient conditions, develop care plans, and coordinate with healthcare providers to ensure optimal health outcomes. This is an excellent opportunity for a proactive RN who enjoys working remotely and making a difference in patients' lives.