About the job
Core Responsibilities
1. DSP & Driver Management
- Coordinate daily activities with Delivery Service Providers (DSPs) and drivers to ensure optimal attendance, route preparedness, and regulatory compliance.
- Verify driver check-in, route assignments, and scheduled departure times to maintain operational efficiency.
- Monitor driver performance metrics, proof of delivery compliance, and the quality of communication throughout the delivery process.
- Escalate any service or behavioral issues to the Hub Manager when necessary.

