CRM Manager (Braze Specialist)

Join our dynamic team at ten-group as a CRM Manager specializing in Braze. In this pivotal role, you will lead the development and execution of innovative CRM strategies to enhance customer engagement and drive business growth. You will collaborate closely with cross-functional teams to leverage data insights and optimize our CRM initiatives.

Braze seeks a Data Scientist specializing in AI Deployment for its Toronto office. This position involves applying advanced data analysis and machine learning techniques to enhance Braze’s products and services. What you will do Work closely with teams across the company to design and implement AI-driven solutions. Build and deploy strategies that use machine learning to improve product features and performance. Apply data analysis methods to identify opportunities for product and service enhancements. Collaboration This role relies on regular collaboration with colleagues from multiple departments to ensure AI initiatives align with business goals and customer needs.

Join Braze as an Engagement Manager II, where you will play a pivotal role in enhancing customer engagement through strategic initiatives. In this role, you will collaborate closely with cross-functional teams to deliver exceptional customer experiences and drive impactful outcomes for our clients. Your expertise will help shape the future of customer engagement, ensuring that our clients maximize the value of the Braze platform.

As an Engagement Manager II at Braze, you will play a crucial role in driving client success and satisfaction. You will collaborate with cross-functional teams to deliver exceptional service and ensure that our clients are maximizing the value of their Braze investment. Your ability to build strong relationships and provide strategic insights will be key to your success.

Join our dynamic team at Oliver USA as an Email CRM Specialist. In this pivotal role, you will manage our email marketing campaigns and customer relationship management (CRM) strategies to enhance customer engagement and drive conversions. Your expertise will help us optimize our email communications, analyze campaign performance, and develop strategies that resonate with our audience.

Join Braze as a Senior Software Engineer I in Toronto, where you will leverage your expertise in software development to create innovative solutions. You will collaborate with cross-functional teams to design, develop, and maintain complex systems while ensuring high performance and responsiveness.

Join Braze as a Senior Forward-Deployed Data Scientist where you will leverage your expertise to drive data-driven decision-making across our integrated marketing platform. You will collaborate with cross-functional teams to deliver impactful insights and develop data models that enhance our customers' marketing strategies.Your role will involve deploying advanced analytical techniques, creating predictive models, and communicating findings to stakeholders. You will play a crucial part in shaping the future of customer engagement through data innovation.

Braze fosters a community grounded in approachability, kindness, and authentic enthusiasm. The company values high standards, teamwork, and a healthy work-life balance while expanding globally and promoting equity and opportunity both within and beyond the organization. Curiosity, openness to new ideas, and a commitment to sharing knowledge shape the workplace culture. Role overview The Senior Business Intelligence Engineer, based in Toronto, joins a collaborative BI Engineering team dedicated to building and maintaining data pipelines and products that support decision-making across Braze. This position works closely with engineers and stakeholders to strengthen data infrastructure, deliver reliable metrics, and implement scalable processes that support the company’s growth. What you will do Collaborate with stakeholders to clarify requirements and translate them into scalable data models, clear metric definitions, and maintainable dbt implementations. Manage and enhance the semantic layer and curated warehouse models by defining reusable metrics and dimensions. Work with analytics and data engineering teams throughout the metric lifecycle, including definition, approval, deprecation, documentation, and tracking lineage from semantic objects to downstream users. Improve data quality by designing and maintaining tests and monitoring systems that ensure metric consistency as the business evolves. Design and communicate data flows, dependencies, and SLAs for assigned areas, coordinating with Data Engineering and platform teams when orchestration, warehouse behavior, or access patterns impact reliability or costs. Mentor engineers and analysts through code reviews and collaborative projects to strengthen BI engineering practices and reduce incidents.

Join our dynamic team at System Canada Technologies as a Senior SAP CRM Consultant, where you will leverage your expertise in SAP Customer Relationship Management to drive business success. In this role, you will collaborate with stakeholders to design, implement, and optimize CRM solutions tailored to our clients' unique needs. Your insights will be pivotal in enhancing customer engagement and satisfaction.

PENN Entertainment, Inc. stands as North America’s premier provider of integrated entertainment, sports content, and casino gaming experiences. We offer everything from vibrant casinos and racetracks to engaging online gaming, sports betting, and compelling entertainment content, ensuring we deliver the experiences that our customers desire, precisely when and where they want them.We are continually seeking individuals who are driven by a passion for innovating and delivering state-of-the-art online gaming and sports media products. Through our platforms like Hollywood Casino, theScore Bet Sportsbook, and theScore media app, we are excited to redefine the possibilities in our industry. Our cutting-edge platforms are fueled by proprietary in-house technology, a cornerstone of PENN’s omnichannel gaming and entertainment strategy.Joining PENN Entertainment’s digital team means you will work on these innovative platforms through theScore and PENN Interactive while being part of a company dedicated to your career advancement. We are committed to supporting your growth as you develop new skills and explore exciting opportunities.With locations throughout North America, you can shape your future with PENN Entertainment from wherever you are. If you are ready to challenge the norms in gaming, media, and entertainment, we want to hear from you.About the Role & TeamThe Director of CRM is a pivotal leadership position within the Penn Interactive Sportsbook and Online Casino Marketing team, responsible for shaping and implementing comprehensive customer lifecycle strategies across all product verticals. In this role, you will spearhead CRM initiatives that ensure the right promotional offerings reach the appropriate customer segments at the optimal times, leveraging data-driven insights and automation to enhance personalized engagement and maximize customer lifetime value.Your primary objective is to elevate customer lifetime value through increased engagement and retention. A data-centric approach will guide your strategic planning. You will possess proven expertise in developing sophisticated personalization at scale, automation, strategic marketing, and technological innovation, while also ensuring a cohesive omnichannel player experience amidst evolving communication channels and fostering a robust test-and-learn culture.About the WorkLead the development, execution, and management of a robust CRM strategy, including automated segmented lifecycle campaigns that drive re-engagement.

Join our dynamic team at dept as a CRM Campaign Manager for Insights & Analytics. In this role, you will lead the design, execution, and analysis of customer relationship management campaigns. Your insights will drive data-informed strategies that enhance customer engagement and optimize marketing performance.You will work collaboratively with cross-functional teams to ensure our campaigns align with business objectives. If you're passionate about leveraging data to create impactful marketing initiatives, we want to hear from you!

About TripleLiftAt TripleLift, we revolutionize the digital advertising landscape by combining captivating creative, reputable publishers, actionable data, and intelligent targeting. With over 1 trillion monthly ad transactions, we empower publishers and platforms to effectively monetize their offerings. Our cutting-edge technology connects leading global brands with their audiences across various channels, including online video, connected television, display, and native ads. Our clients appreciate our innovative solutions, premium ad formats, and a dedicated team of experts focused on enhancing their performance.As a proud member of the Vista Equity Partners portfolio, TripleLift holds NMSDC certification, aligns with diverse spending objectives, and champions economic inclusion. Learn more about how we uplift the programmatic advertising ecosystem at triplelift.com.OverviewThe Associate Director of CRM Development will be instrumental in designing and scaling the technological framework that propels TripleLift's market strategies. This role entails being the primary architect and developer of our Salesforce environment, responsible for everything from custom object creation and workflow automation to ensuring data integrity, managing integrations, and overseeing platform governance. In addition to Salesforce, you will manage our entire go-to-market technology stack, which includes Outreach, Gong, MediaRadar, and other essential tools that empower our Sales, Revenue Operations, and Account Management teams to function at their highest potential.Collaboration with Revenue Operations, Sales leadership, and various cross-functional teams will be essential as you translate business needs into scalable technical solutions, ensuring our systems evolve alongside our market strategies. This is an exciting opportunity for a technically adept, business-savvy developer who seeks to take ownership of a high-impact technology stack, create meaningful infrastructure from the ground up, and play a pivotal role in driving revenue growth at a leading programmatic advertising firm.

About CookUnity:At CookUnity, we believe that food should not only nourish but also inspire and connect people. Founded in 2018, we are a pioneering platform that bridges the gap between exceptional culinary talents and customers seeking quality meals. With over 50 million meals delivered annually by top chefs, we are proud to offer fresh, ready-to-eat dishes crafted with passion.But we don’t stop at meal delivery. Our vision extends to creating an innovative marketplace that empowers chefs to nourish the world. If you share this vision, we invite you to explore the opportunity we have for you.The RoleWe are seeking a Senior Analyst, Growth Analytics – CRM who will take ownership of our CRM analytics strategy. Your role will be pivotal in enhancing customer relationships, improving retention, and maximizing lifetime value through the development of robust measurement and insights for our lifecycle marketing initiatives. You will collaborate closely with the Marketing, Product, and Data Engineering teams to ensure our CRM strategies are data-driven and aligned with business outcomes.What You’ll DoLead the analytics strategy for CRM, facilitating deeper customer engagement and retention efforts.Design and execute measurement frameworks to assess the performance of CRM campaigns, personalization strategies, and customer lifecycle journeys.

Role overview klick1 seeks an Associate Director of Technology Enablement based in Toronto to lead Salesforce CRM initiatives. This role centers on using technology to strengthen sales processes and build stronger customer relationships. The position requires a mix of project leadership, technical expertise, and collaboration across teams. What you will do Oversee the implementation and continuous improvement of Salesforce CRM systems Work closely with multiple departments to design and deliver effective technology solutions Use Salesforce knowledge to simplify operations and boost efficiency Advance business growth by refining sales workflows and enhancing customer engagement Requirements Hands-on experience with Salesforce CRM Background in technology enablement and process improvement Ability to collaborate with cross-functional teams Strategic thinker focused on achieving practical results

Senior Microsoft Dynamics CRM DeveloperJoin our dynamic team as a Senior Microsoft Dynamics CRM Developer, where you will leverage your expertise in Microsoft Dynamics 2013 and 2015 to design, develop, and implement robust solutions that enhance internal systems and applications. Your role will involve programming, configuring software, and conducting thorough code reviews and testing to ensure application functionality meets business needs.As a key player in our development team, you will collaborate closely with business analysts and lead small project teams through all phases of the software development lifecycle. Your ability to communicate complex technical concepts clearly will be vital in advising on new techniques, estimating costs, and improving existing systems.Take advantage of this opportunity to work in a stimulating environment, where your contributions will have a significant impact on our operations.

Role overview HelloFresh is looking for an Associate Manager of Customer Relationship Management (CRM) in Toronto, Ontario. The main focus is to build stronger customer engagement and increase retention using targeted CRM strategies. What you will do Lead initiatives that strengthen how HelloFresh connects with and keeps its customers. Analyze customer data to guide marketing choices and improve communication methods. Coordinate with teams across the company to ensure CRM projects support HelloFresh’s mission to deliver fresh ingredients and recipes. Collaboration This position works closely with colleagues from various departments. The goal is to make sure CRM activities align with company objectives and enhance the customer experience.

Role overview HelloFresh is seeking an Associate Manager of Customer Relationship Management (CRM) in Toronto, Ontario. The position centers on building stronger customer engagement and loyalty by developing effective CRM strategies and solutions. What you will do Create and execute CRM initiatives designed to increase customer retention and satisfaction. Examine customer data and trends to draw insights that inform marketing plans. Partner with teams throughout the company to advance projects that enhance the customer journey. What makes this role unique This role brings together data analysis, marketing, and cross-team collaboration. It plays a key part in shaping how HelloFresh interacts with customers and ensures a positive experience throughout their journey.

Exciting OpportunityAs the Revenue Operations Manager at MedMe Health, you will take charge of the systems, data, and automation that play a critical role in how we generate and scale our revenue.This position is pivotal in MedMe’s go-to-market strategy, ensuring that our Sales, Marketing, and Customer Success teams operate with streamlined processes, accurate data, and effective tools that foster efficient selling and informed decision-making.You will be responsible for the comprehensive design and integrity of MedMe’s revenue systems, including our CRM, supporting tools, integrations, reporting, and automation. Your role will ensure that revenue data flows seamlessly across teams, serving as a reliable source of truth for leadership while providing visibility into pipeline health, performance metrics, and growth trends.This hands-on position is perfect for a professional who values robust foundations, thoughtful system design, and continuous improvement—someone who views Revenue Operations as both a strategic and operational function that promotes scalability, accountability, and data-driven decision-making.About MedMe HealthAt MedMe, we are dedicated to empowering pharmacists to extend their services beyond traditional prescribing. Our mission is to create an all-in-one cloud-based platform that allows pharmacists to schedule, document, and manage clinical services at scale. With over 4,500 pharmacies utilizing our software, we have enabled more than 25 million patient services, transforming pharmacies into vital community health hubs throughout North America.Your ResponsibilitiesRevenue Systems, CRM & EnablementOversee MedMe’s end-to-end revenue systems, with HubSpot as the core CRM, ensuring they effectively support the operations of Sales, Marketing, and Customer Success now and as we grow.Design, configure, and maintain the CRM structure, including pipelines, lifecycle stages, handoffs, and ownership rules across Business Development, Sales, and Customer Success.Define and manage data properties essential for reporting, attribution, forecasting, and downstream workflows.Ensure that leads, accounts, and deals are directed to the appropriate teams at the right time.Maintain a CRM that is user-friendly, reliable, and trusted by our go-to-market teams.Revenue Data, Reporting & AttributionServe as the authoritative source for revenue data across the sales funnel.Create and maintain reports for pipeline metrics, revenue, conversion rates, and performance by representative, team, and segment.Deliver consistent and clear reporting to Sales leadership, Customer Success leadership, and the executive team.Design and uphold attribution logic across Sales, Marketing, and Customer Success activities.Ensure data cleanliness, consistency, and integrity across all systems.Engage in continuous process improvement initiatives that enhance operational efficiency and effectiveness.

Role Overview TouchBistro is hiring a Senior Manager of Customer Success Systems & Optimization based in Toronto, Ontario. This leader will focus on improving and evolving the systems, workflows, and operational procedures that support the Customer Success teams. What You Will Do Own the overall strategy and governance for Customer Success systems, including the core CRM and contact center platforms. Drive ongoing improvements to these platforms, ensuring they support scalable processes and align with operational goals. Design and refine workflows to deliver a high-quality customer experience. Act as both a strategic process designer and a hands-on platform owner within the Customer Success organization. About the Team This position sits within the Customer Success department and plays a key business systems leadership role, working closely with teams to support their success and growth.

Role overview Brainstation seeks a Community Specialist based in Toronto to nurture a vibrant and inclusive member community. The position centers on fostering engagement, building strong relationships, and ensuring a welcoming space for all participants. What you will do Facilitate clear and open communication among community members Promote teamwork and encourage a supportive environment Assist in planning and implementing community initiatives to enhance the member experience