Customer Analytics Manager - Post-Sales

Jobber is looking for a Customer Analytics Manager (Post-Sales) to join the Analytics & Insights team in Toronto. This position centers on using data to influence business decisions and improve the experience for small business customers after they purchase Jobber’s services. Role overview The Customer Analytics Manager leads a team focused on the post-sales…

Join Tiger Analytics as a Manager/Sr. Manager in Customer and Digital Marketing Analytics. In this pivotal role, you will spearhead analytical initiatives that drive marketing strategies for our retail and consumer packaged goods (CPG) clients. You will leverage data to extract actionable insights, enabling our clients to enhance customer engagement, optimize marketing spends, and achieve remarkable growth.As a leader in our analytics team, you’ll collaborate closely with cross-functional teams, guiding project execution from inception to completion while ensuring alignment with business objectives. You will also mentor junior analysts and contribute to the overall development of analytic capabilities within the organization.

Role Overview Tiger Analytics is hiring a Manager of Talent Acquisition - Analytics. This remote position is based in Toronto, Ontario, Canada. The role centers on shaping and executing the company’s recruitment strategy for analytics professionals. What You Will Do Lead recruitment initiatives aimed at attracting skilled analytics talent. Work closely with stakeholders to refine and improve hiring processes. Support efforts to build and maintain a diverse, high-performing team. Apply expertise in analytics and talent acquisition to identify, engage, and secure top candidates. Location Remote role based in Toronto, Ontario, Canada.

The Senior Manager of Pre and Post-Analytic Services at University Health Network leads analytic strategy across clinical and administrative teams. Based in Toronto, this role focuses on improving patient care and streamlining operations through data-driven approaches. Role overview This position manages a team of analysts, setting direction for both pre- and post-analytic services. The senior manager works closely with departments throughout the organization to turn data into practical insights that support decision-making and operational improvement. Key responsibilities Oversee the development and execution of analytic strategies for healthcare services Lead and mentor a team of analysts Collaborate with clinical and administrative groups to identify needs and deliver actionable insights Support initiatives that enhance patient care and increase operational efficiency Requirements Proven leadership experience in healthcare analytics Strong background in developing and implementing analytic solutions Ability to work cross-functionally with clinical and administrative partners

Are you excited about harnessing data to shape significant business strategies?Jobber is seeking a Senior Customer Analytics Manager to join our dynamic Analytics team.About Our Team:Our Analytics team is a vital part of the Strategy & Analytics department, serving as the internal consulting unit that bridges data insights with actionable business strategies across Jobber. We exist to influence positive business outcomes throughout the entire Jobber ecosystem.Your Role:As the Senior Customer Analytics Manager, you will report directly to the Senior Manager of Customer Analytics, acting as a key analytics partner within high-priority Customer Analytics areas.This position requires close collaboration with business leaders and cross-functional teams to enhance understanding of customer behaviors, assess business performance, identify growth opportunities, and recognize the factors that contribute to long-term customer value. The scope of your work may encompass acquisition, onboarding, lifecycle engagement, product adoption, monetization, retention, expansion, customer success, and other strategic customer areas, depending on business needs.You will spearhead impactful analytical initiatives throughout the customer journey, focusing on aspects such as funnel performance, customer segmentation, conversion rates, engagement metrics, product usage, retention strategies, operational efficiencies, and long-term value assessments.This position is an individual contributor leadership role rather than a people management role. While you will not directly supervise a team, you will be expected to lead through influence, manage key business domains, craft analytical roadmaps, mentor analysts, cultivate senior stakeholder relationships, and ensure that analytics initiatives translate into informed business decisions.The ideal candidate will possess robust business acumen, extensive analytical skills, and exceptional communication capabilities. They should excel at transforming ambiguous business challenges into structured analytical methodologies, formulating clear recommendations, and influencing decisions across multiple organizational levels.

Tiger Analytics is a premier advanced analytics consulting firm, recognized as a trusted partner to numerous Fortune 100 companies. We empower businesses to derive significant value from their data through our deep expertise in Data Science, Machine Learning, and Artificial Intelligence. Our leadership and contributions in the field have been acknowledged by industry leaders such as Forrester and Gartner.We are seeking an individual who possesses a strong combination of business consulting acumen and a solid background in data analytics.Key Responsibilities:Leverage cutting-edge data science applications to address complex business challenges.Engage directly with client stakeholders to translate business needs into comprehensive analytics solutions.Effectively present analytical strategies to diverse business audiences, emphasizing the value and reliability of the proposed solutions.Design and implement end-to-end analytics solutions based on a thorough understanding of business problems to ensure efficient and sustainable delivery.Lead analytics projects while fostering collaboration with client stakeholders and global Tiger Analytics teams.Collaborate with team members to identify and implement relevant analytical techniques that yield actionable business insights.Deliver presentations to senior management, relay results to business teams, and develop strategies to integrate analytics into operational processes.

Join Tiger Analytics as a Manager/Sr. Manager in Supply Chain Analytics, where you will play a pivotal role in driving data-driven decision-making within the Consumer Packaged Goods (CPG) and Retail sectors. You will lead a talented team in analyzing supply chain data, optimizing processes, and delivering actionable insights that enhance operational efficiency and boost profitability.In this remote position, you will leverage your expertise in analytics, data visualization, and supply chain strategies to influence key stakeholders and guide strategic initiatives. Your analytical prowess and leadership skills will be essential in shaping the future of our clients’ supply chain operations.

Are you driven by the power of data to influence critical business decisions?Join Jobber as a Customer Analytics Manager in one of several specialized domains: Marketing Analytics, Post-Sales Analytics, or Strategic Analytics. While the foundational competencies outlined below are relevant across all roles, each position may call for specific experience or expertise in a particular area, which you will have the opportunity to indicate during the application process.At Jobber, our mission is to empower small businesses to thrive. We partner with local home service providers—such as plumbers, painters, and landscapers—to revolutionize their service delivery through innovative technology. With Jobber, these businesses can efficiently quote, schedule, invoice, and accept payments, all while ensuring a seamless and professional experience for their customers. In today's rapidly evolving service landscape, we equip small businesses with the tools and flexibility to operate whenever and however they choose.Recognized for our culture of transparency, inclusivity, collaboration, and innovation, Jobber has earned accolades from Great Place to Work and has been featured in Canada’s Most Admired Corporate Cultures. We are proud to appear on the Globe and Mail’s list of Canada’s Top Growing Companies, and to be included in Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an executive team boasting over thirty years of industry experience, we have made significant strides since our inception in 2011, yet we have only begun to realize our ambitions for our customers.The Team:Our Analytics team is a crucial part of Jobber’s Strategy & Analytics organization, functioning as our internal consulting group that connects data with business insights across the company. In essence, Analytics serves as a central function dedicated to driving business outcomes throughout Jobber’s ecosystem.As a Customer Analytics Manager, you will act as a trusted partner to stakeholders within your area, delivering high-quality analyses and insights that will shape strategy, implementation, and ongoing improvements.The Role:In this position, you will operate as a senior individual contributor, leading analytical initiatives through influence, expertise, and robust partnerships.

Join AbbVie as a Manager of Analytics Solutions in Toronto, where you will play a crucial role in driving data-driven decision-making across the organization. In this position, you will lead a talented team, utilizing advanced analytics to provide insights and strategies that enhance business performance and operational efficiency.As the Analytics Solutions Manager, your responsibilities will include developing innovative analytical frameworks, collaborating with cross-functional teams, and ensuring that analytics initiatives align with the company’s goals. You will also oversee the implementation of cutting-edge tools and technologies that empower data analysis and visualization.

Join our dynamic team as a Data Product Manager at Tiger Analytics, where you will lead transformative data initiatives and drive product strategy. In this role, you will collaborate with cross-functional teams to develop innovative solutions that leverage data analytics to enhance business outcomes.

Are you enthusiastic about utilizing data to influence significant product strategies?If so, Jobber could be your ideal workplace! We are on the lookout for a Product Analytics Manager to join our Strategy & Analytics team.At Jobber, our mission is to empower small businesses to thrive. We partner with local home service providers like plumbers, painters, and landscapers, revolutionizing service delivery through innovative technology. Jobber enables these businesses to efficiently quote, schedule, invoice, and collect payments, all while ensuring an exceptional customer experience. In today's fast-evolving business landscape, service delivery is transforming rapidly, and we are committed to providing our customers with the flexibility and power to manage their operations on their terms.Our culture, characterized by transparency, inclusivity, collaboration, and innovation, has earned accolades from Great Place to Work and Canada's Most Admired Corporate Cultures. Jobber is also featured in the Globe and Mail's list of Canada's Top Growing Companies, along with Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ listings. With an executive team boasting over three decades of industry experience, we have made remarkable strides since our inception in 2011, but we are just getting started on our journey to deliver even more value to our customers for our customers.The Team:The Product Analytics team operates within the Analytics & Strategy department, serving as a vital decision-support system that integrates data, business insights, and technology across the organization. Our primary goal is to drive positive business outcomes throughout Jobber's ecosystem. The team collaborates closely with Product, Design, Engineering, and GTM stakeholders to ensure every critical decision is backed by robust analytical insights.We pride ourselves on being a curious and collaborative group. We engage in thoughtful discussions, share insights, and approach our work seriously while maintaining a light-hearted atmosphere. Individuals who thrive here are those who seek to understand the underlying reasons behind successes, rather than simply reporting outcomes.The Role:In this position, reporting to the Director of Product Analytics, the Product Analytics Manager will spearhead analytical initiatives aimed at enhancing Jobber’s subscription product offerings...

Role Overview Klick Inc. is looking for an Analytics and Insights Manager based in Toronto. This position leads efforts to turn data into clear strategies that support business goals. The manager works closely with teams across the company, providing analysis and recommendations to strengthen omnichannel enablement projects. What You Will Do Collaborate with colleagues from different departments to deliver data-driven insights Shape and refine the analytics framework to support client needs Translate complex data into practical recommendations for business improvement Support ongoing initiatives that enhance how the company uses data across channels What We Look For Experience guiding analytics projects and frameworks Strong ability to interpret data and communicate findings Comfort working with multiple teams to solve business challenges Interest in data-driven decision-making

Join Talan as a MUREX Bonds Post Trade Support Specialist in Toronto! In this dynamic role, you will provide technical support for the MUREX trading platform, focusing on bonds and post-trade processes. Your expertise will be essential in troubleshooting and resolving issues, ensuring seamless trading operations for our clients.We're looking for a proactive problem-solver with a strong background in finance and technology. If you're driven by challenges and eager to contribute to a fast-paced environment, we want to hear from you!

Join Spotify as an Engineering Manager II leading our Analytics Platform team. In this pivotal role, you will spearhead the development of advanced analytics solutions that drive strategic decision-making and enhance user experiences. Collaborate with cross-functional teams to deliver innovative products that leverage data insights.

About UsAt Momentum Financial Services Group, we are dedicated to empowering individuals by reimagining financial solutions for those who require it the most. With over 40 years of industry expertise, we are the driving force behind Money Mart, Canada's largest non-bank branch network, and a pioneer in offering financial solutions to underserved communities.We provide a range of products including short-term loans, money transfers, and prepaid cards, connecting millions of customers with the financial resources they need, precisely when they need them.At MFSG, we collaborate across teams and functions to create meaningful solutions that eliminate barriers, granting access to financial resources that might otherwise be unavailable. Whether you're addressing challenges, developing systems, or refining strategies, your contributions make a significant impact on real lives.Your BenefitsCompetitive Compensation – Salary aligned with experience and market trends.Annual Discretionary Bonus – Recognizing individual and company performance.Comprehensive Benefits Package – Fully covered health and dental coverage, along with an Employee Assistance Program.Retirement Savings Plans – Assisting you in planning for a secure future.Hybrid Work Model – Flexibility to balance remote and in-office collaboration, with access to creatively designed corporate spaces.Additional Perks – Tuition reimbursement, professional development opportunities, discounts via Perkopolis, and recognition programs celebrating your contributions.

Location: Toronto Metropolitan AreaBase Salary: $160,000 – $180,000 (CAD)Company OverviewAt Teragonia, we are revolutionizing the private equity landscape with our AI Operating System, designed to transform fragmented operational data into strategic decisions that drive EBITDA growth. Our focus is on delivering results in the high-stakes realm of enterprise performance, where success is often dictated by a 3 to 5-year hold period and rapid execution. Through our innovative platform, Astradis™, we seamlessly integrate structured and unstructured data to provide near real-time prescriptive insights, embedding them directly into operational workflows for clear ownership and measurable impact. We are proud partners to private equity firms managing over US$400 billion in assets, and we are rapidly expanding our global footprint.Our impact is measurable, with a consistent track record of delivering 3% to 5% EBITDA uplift across portfolio companies, facilitating accelerated roll-ups through standardized data frameworks, and ensuring continuous exit readiness with high-fidelity performance monitoring. We are shifting away from traditional consulting approaches to a scalable AI platform that enhances expertise across various industries and ownership cycles. Teragonia is the ideal workplace for proactive builders eager to take on responsibilities early in their careers, interact directly with top private equity firms and their portfolio executives, and contribute to defining the operational strategies for value creation in the AI era.We offer a robust career development framework that promotes cross-learning within our multidisciplinary teams. Our workplace culture values diversity, inclusivity, collaboration, and respect. We provide a competitive compensation package that aligns with industry leaders in technology, including 401k matching, comprehensive medical insurance, and additional benefits.

Join Our Team at Clutch!Clutch is Canada’s premier online used car retailer, dedicated to providing an effortless and enjoyable car-buying experience for drivers across the nation. With hundreds of cars available for browsing from the comfort of home, our customers can have their perfect vehicle delivered right to their doorstep, all backed by our 10-Day Money-Back Guarantee.Recognized as one of Canada’s Top Growing Companies for two consecutive years and included in LinkedIn’s Top Canadian Startups list, we are eager to welcome motivated, inquisitive, and hardworking individuals to our expanding team.Founded in 2017 and headquartered in Toronto, Clutch is supported by top-tier investors such as Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To learn more about our innovative approach to car retailing, visit clutch.ca.

Location: Greater Toronto Area (Remote)About the RoleVantage Analytics is on the lookout for a Senior Manager of Customer Success & Product Quality to oversee the integrity, reliability, and technical excellence of our innovative retail media platform. In this pivotal role, you will serve as the strategic link between our enterprise retail partners and our internal Product and Engineering teams, leading a dynamic team of Customer Success Managers.Your responsibilities extend beyond mere management; you will architect systems that guarantee our technology operates at peak performance. As the leader of the 'Product Quality' function, you will proactively identify systemic risks, streamline implementation workflows, and ensure that every technical interaction with Brands and Retailers is seamless and adds significant value.Your Key Areas of ImpactOperational Governance: Establish standards for technical support and implementation while defining KPIs (SLAs, Time-to-Resolution, Quality Scores) to measure our success.Quality Advocacy: Be the 'Voice of the Product' to clients and convey the 'Voice of the Client' to Engineering, translating complex real-world issues into actionable technical requirements.Strategic Problem Solving: Look beyond individual tickets to identify recurring patterns of friction, leading cross-functional initiatives aimed at eliminating persistent product pain points.Mentorship & Scaling: Act as the senior escalation point for the Customer Success team, providing technical guidance and developing scalable documentation as our client base expands.What You’ll DoTechnical Strategy & Tooling OversightEvaluate and optimize our Customer Experience tech stack (Jira, ZenDesk, FreshDesk) to ensure data integrity and facilitate efficient cross-departmental collaboration.Collaborate with Product Managers throughout the development lifecycle to conduct 'supportability' audits, ensuring that new features are primed for real-world application before launch.Process Engineering & OptimizationCraft and implement sophisticated workflows for issue resolution that engage multiple stakeholders (Retailers, Brands, and internal Operations).Conduct root-cause analysis (RCA) of product failures or client friction points, presenting your findings to drive improvements.

Tiger Analytics is a leading analytics consulting firm renowned for transforming data into actionable business insights for Fortune 100 companies. We pride ourselves on our expertise in Data Science, Machine Learning, and AI, which has earned us recognition from industry leaders such as Forrester and Gartner.We seek an individual who possesses a unique combination of business consulting acumen and data analytics proficiency.Key Responsibilities:Automate workflows across diverse domains, including Operations and Finance, utilizing AI agents.Collaborate with business teams to develop deterministic process maps, establish guardrails, and define subprocesses.Engage directly with client stakeholders to translate business challenges into high-level analytics solution designs.Deliver presentations of analytical solutions to business audiences, emphasizing the robustness of the solutions and their potential to drive business value.Leverage the latest advancements in data science to address complex business challenges.Develop comprehensive solutions grounded in a deep understanding of business issues, ensuring the efficient, predictable, and sustainable delivery of analytics solutions.Oversee analytics projects, partnering with client stakeholders and collaborating with Tiger’s globally distributed teams.Contribute to discussions with team members to select and implement relevant analytic techniques for actionable business insights.Prepare presentations for senior management, articulate results to business teams, and devise plans to operationalize analytical solutions.

Location: Remote , Toronto, Ontario, Canada About Tiger Analytics Tiger Analytics develops custom data and technology solutions for organizations worldwide, including many Fortune 100 companies. The company operates from offices in the US, UK, India, and Singapore, and maintains a significant remote team. Tiger Analytics focuses on AI and advanced analytics, with a collaborative and inclusive culture. Focus on CPG and Retail More than 40% of Tiger Analytics’ revenue comes from the Consumer Packaged Goods (CPG) and retail sectors. The company continues to invest in talent and expertise to support rapid growth in these industries. Role Overview: Senior Data Scientist – Pricing Optimization This position leads the Pricing and Promotion Optimization team. The Senior Data Scientist will shape and implement strategies to improve pricing and promotional outcomes for clients. The role requires experience in product management, analytics-driven decision-making, and cross-functional leadership, along with a strong background in roadmap planning. Key Responsibilities Lead the Pricing and Promotion Optimization team for CPG and retail projects Develop and execute product strategies that improve pricing and promotional effectiveness Apply analytics to drive decision-making and business outcomes Plan and manage product roadmaps Collaborate with cross-functional teams to deliver solutions What Tiger Analytics Looks For Extensive experience in product management, especially with analytics-driven approaches Proven ability to lead teams and manage complex projects Strong background in pricing, promotion, or related optimization work