Cx Project Manager With Genesys Cloud Expertise jobs in Toronto – Browse 1,085 openings on RoboApply Jobs

Cx Project Manager With Genesys Cloud Expertise jobs in Toronto

Open roles matching “Cx Project Manager With Genesys Cloud Expertise” with location signals for Toronto. 1,085 active listings on RoboApply Jobs.

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Miratech logoMiratech logo
Full-time|On-site|Toronto

Miratech seeks a CX Project Manager with deep Genesys Cloud expertise to join the Toronto office. This role leads customer experience projects from initial planning through successful delivery, shaping how clients engage with technology solutions. Key Responsibilities Direct the execution of customer experience projects, maintaining progress and ensuring hig…

Apr 23, 2026
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Miratech logoMiratech logo
Full-time|On-site|Toronto

Role overview The Genesys Cloud Architect at Miratech will design, implement, and optimize Genesys cloud solutions for clients in Toronto. This position shapes customer experience by building tailored cloud architectures that support each client’s unique requirements. What you will do Create Genesys cloud environments that align with client goals Implement and fine-tune solutions for strong performance and reliability Collaborate with cross-functional teams to integrate and deploy cloud services Identify and resolve technical issues to maintain high system availability Collaboration and impact This position works closely with both technical and business teams to deliver seamless cloud-based services. Strong problem-solving skills and technical leadership help drive successful outcomes for clients.

Apr 23, 2026
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Miratech logoMiratech logo
Full-time|On-site|Toronto

As a Genesys Cloud Architect at Miratech, you will play a pivotal role in designing and implementing innovative cloud solutions using Genesys technology. Your expertise will help drive successful outcomes for our clients, ensuring they leverage the full potential of cloud capabilities to enhance their customer experience.We seek a passionate professional who thrives in a dynamic environment and is eager to collaborate with cross-functional teams. You will be responsible for developing architectural blueprints, ensuring integration with existing systems, and providing technical leadership throughout the project lifecycle.

Apr 7, 2026
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Sangoma Technologies Corporation logo
Engineering Manager - CX/CCaaS Platform

Sangoma Technologies Corporation

Full-time|Remote|Remote — Toronto, Ontario, Canada

Join Sangoma Technologies Corporation as an Engineering Manager to lead our CX/CCaaS Platform team! In this pivotal role, you will drive the development and delivery of innovative customer experience solutions that empower businesses globally. Collaborate with cross-functional teams to enhance product offerings and ensure the highest quality standards.

Apr 1, 2026
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mcfadyendigital logomcfadyendigital logo
Full-time|On-site|Toronto

Role Overview mcfadyendigital is hiring a CX Director – Practice Lead in Toronto. This senior leader shapes customer experience strategy and manages a team focused on improving client satisfaction. The role calls for someone who can set direction, inspire others, and deliver results for clients in a digital context. What You Will Do Lead the customer experience (CX) practice, setting strategy and priorities Guide, mentor, and develop a team dedicated to client success Oversee the design and delivery of CX solutions for clients Ensure projects meet quality standards and client expectations Stay current with digital trends to keep offerings relevant What We Look For Experience leading CX initiatives or practices Strong background in digital customer engagement Proven ability to manage teams and deliver projects Vision for developing new approaches in customer experience This position is based in Toronto.

Apr 14, 2026
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Relay logoRelay logo
Full-time|$121.5K/yr - $148.5K/yr|On-site|Toronto, ON

At Relay, we empower self-made business owners with a revolutionary digital banking platform designed to enhance financial clarity and control. Our mission is to replace financial uncertainty with visibility, transforming cash flow from a source of stress into a strategic asset that supports resilient business growth.As we continue to grow, delivering an exceptional customer experience for small and medium-sized businesses (SMBs) is our top priority. We are committed to building a world-class customer experience (CX) support team, and we are expanding our CX Operations function to ensure we scale effectively without compromising quality.We are on the lookout for a CX Operations Lead who will take charge of evolving the operational backbone of our CX organization. In this impactful individual contributor role, you will design and enhance the systems, workflows, and data that drive CX performance. You will thrive in an environment that demands structure in complexity while championing operational excellence. Collaborating closely with CX leadership, Business Operations, and Data teams, you will convert ambiguity into measurable operational enhancements and take ownership of the CX tech stack, focusing on efficiency, resolution quality, and AI performance.

Feb 2, 2026
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oliverusa logooliverusa logo
Full-time|On-site|Toronto, Ontario

oliverusa is seeking a Project Manager based in Toronto, Ontario. This role oversees a variety of projects, ensuring each one stays on schedule, meets its defined scope, and supports the company's objectives. The Project Manager collaborates with teams throughout the business and maintains regular communication with stakeholders to keep progress on track. Key responsibilities Plan and coordinate several projects from initiation through completion Track timelines and deliverables to help projects meet their deadlines Work with cross-functional teams to clarify and align on project requirements Keep stakeholders informed and manage their expectations throughout each project Promote project success by communicating clearly and staying organized

Apr 23, 2026
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Torstar logoTorstar logo
Full-time|Hybrid|Toronto

We are on the lookout for a talented and dedicated Corporate Cloud and Infrastructure Manager to champion and advance our corporate IT infrastructure. This pivotal role combines technical expertise, vendor oversight, and strategic planning to foster a secure, scalable, and efficient IT landscape.The ideal candidate will guide and oversee a hybrid infrastructure encompassing AWS, Azure, and on-premises elements while maintaining direct engagement with our external IT service providers. Exceptional communication skills are crucial, as this position necessitates regular interactions with senior leadership, including department heads, technical teams, and external collaborators. This role is perfect for a technology leader who thrives in intricate environments, enjoys hands-on technical involvement, and excels in achieving results.This is a Hybrid RolePrimary ResponsibilitiesAct as the subject matter expert for all infrastructure technologies while spearheading the implementation and ongoing enhancement of the corporate cloud and infrastructure environment, focusing primarily on AWS with secondary exposure to Azure.Serve as the chief liaison and performance manager for our outsourced IT partner, ensuring adherence to SLAs, SLOs, technical quality, documentation, and strategic alignment with business objectives.Oversee and support enterprise networking, security, compute, storage, and collaboration platforms.Manage data protection and disaster recovery methodologies.Provide oversight for business application hosting and performance in collaboration with Business Applications teams.Actively contribute to architecture, security, and compliance strategies, enforcing best practices and ensuring alignment with industry standards.Maintain a hands-on technical presence, assisting with escalations, architectural decisions, and strategic initiatives.Collaborate closely with the CIO and senior leadership team in the development of IT strategy.

Sep 11, 2025
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Docebo logoDocebo logo
Full-time|On-site|Toronto, Ontario

Transforming Learning with AI.At Docebo, we are revolutionizing workplace learning through the power of artificial intelligence. Our innovative AI-driven learning platform empowers organizations to create, manage, and deliver training seamlessly, all from a single interface. Our commitment goes beyond just providing tools; we aim to enhance productivity, streamline workflows, and help teams concentrate on what truly matters. With our intelligent solutions, we are transforming training from a mere task into a strategic advantage. This leads to enriched learning experiences and tangible outcomes for businesses.We believe in challenging the existing norms and are excited about using AI to improve work-life for individuals across the globe. Our core values, known as the Docebo Heart, emphasize trust, positive intent, and inclusivity, shaping how we collaborate every day.Join over 900 dedicated Docebians worldwide and be part of our mission to redefine learning, because the journey of learning is endless.Role Overview:As the Cloud Engineering Manager, you will lead the Infrastructure Engineering team, ensuring the reliability, security, and scalability of our cloud infrastructure. This position requires a blend of technical expertise and leadership skills, as you will mentor engineers, establish project priorities, and guarantee the on-time delivery of cloud initiatives. You will work collaboratively with cross-departmental teams to ensure our cloud strategies align with overall company objectives.Key Responsibilities:Lead the cloud engineering team, providing mentorship and ensuring optimal availability, security, and performance of cloud systems through proactive monitoring and continuous improvement.Manage daily cloud operations to maintain high standards of availability, scalability, and security.Ensure adherence to industry standards and security protocols.Delegate and prioritize tasks to meet project deadlines and organizational goals, overseeing capacity management, cost efficiency, and incident response to ensure operational resilience.

Mar 17, 2026
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The Cronos Group Team logo
IT Project Manager

The Cronos Group Team

Full-time|On-site|Toronto

About the Role:We are seeking a dedicated IT Project Manager to join our team on a permanent basis. In this pivotal role, you will lead cross-functional teams and serve as the primary point of contact for client communications regarding project-related matters. You will manage project costs, risks, and deliverables following our company's Software Development Life Cycle (SDLC) process.Key Responsibilities:Develop and maintain comprehensive project plans, initiation documents, weekly status reports, and closing documentation. Schedule and facilitate regular meetings with project sponsors, stakeholders, and technical teams.Define and document the project scope, including functional requirements.Create and implement project documentation encompassing communication plans, roles and responsibilities, change management, risk management, issue resolution, and vendor management.Ensure that all project documents are complete, up-to-date, and formally approved.Monitor and report on team hours.Prepare and present status updates to stakeholders.Oversee financial project accounting, including forecasting.

May 22, 2019
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System Canada Technologies logoSystem Canada Technologies logo
IT Infrastructure Project Manager

System Canada Technologies

Contract|On-site|Toronto

We are seeking a highly organized and proactive IT Infrastructure Project Manager to oversee various projects within our technology division. This role involves collaborating with cross-functional teams to ensure timely delivery and adherence to project specifications. The ideal candidate will possess strong leadership skills and a proven track record in managing IT infrastructure projects efficiently.

Dec 31, 2012
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oliverusa logooliverusa logo
Full-time|On-site|Toronto, ON

Join our dynamic team at oliverusa as a Senior Project Manager, where you will lead and manage high-impact projects that drive our business forward. In this role, you will collaborate with cross-functional teams to ensure successful project delivery, maintain timelines, and meet budget requirements while ensuring quality standards are upheld.

Mar 30, 2026
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University Health Network logoUniversity Health Network logo
Senior Project Manager - Planning

University Health Network

Full-time|On-site|Toronto

As a Senior Project Manager specializing in Planning, you will play a pivotal role in leading and managing complex projects within our esteemed organization. You will be responsible for developing project plans, coordinating with cross-functional teams, and ensuring that project goals are met on time and within budget. Your expertise will contribute to enhancing our operational efficiency and supporting our mission to provide exceptional health services.

Apr 30, 2026
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Ware Malcomb logoWare Malcomb logo
Full-time|On-site|Toronto, ON

Join a vibrant and innovative team at Ware Malcomb, a leading design firm dedicated to pushing the limits of creativity and architectural excellence. Our collaborative culture fosters teamwork and community engagement, ensuring that every project reflects visionary design and seamless execution. Explore our dynamic work environment and the diverse programs we offer by visiting our culture page: Life at Ware Malcomb.As a Project Manager specializing in architecture, you will oversee the delivery of cutting-edge design projects across various phases for a diverse clientele. Your role will involve leading both internal and external teams, managing project finances by adhering to budgets and work plans, and ensuring the meticulous development of contract documents. As the key point of contact for clients, your leadership and commitment to exceptional client service will drive project success.

Jun 27, 2024
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Oliver USA logoOliver USA logo
Full-time|On-site|Toronto, Ontario

We are seeking a dynamic and experienced Senior Project Manager to lead our project initiatives within a fast-paced environment. In this pivotal role, you will oversee project planning, execution, and delivery to ensure alignment with our strategic objectives while fostering collaboration across various teams.Your responsibilities will include defining project scope, setting timelines, managing resources, and mitigating risks. Your strong leadership skills will be crucial in motivating team members and engaging stakeholders throughout the project lifecycle.

Mar 13, 2026
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Financeit logoFinanceit logo
Full-time|On-site|Toronto, Ontario, Canada

As a Senior Project Manager at Financeit, you will lead and oversee critical projects that drive our mission of providing innovative financial technology solutions. You'll collaborate with cross-functional teams to ensure project delivery aligns with our strategic goals. Your expertise will be instrumental in optimizing processes and enhancing team performance.

Apr 1, 2026
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Momentum Financial Services Group logoMomentum Financial Services Group logo
Senior Project Manager

Momentum Financial Services Group

Full-time|Hybrid|Toronto, Canada

Who We Are At Momentum Financial Services Group, we are dedicated to empowering individuals by transforming the way financial services are provided to those in need. With over 40 years of experience, we are proud to be the driving force behind Money Mart, Canada’s leading non-bank branch network, and a pioneer in delivering financial solutions to underserved communities. Our offerings range from short-term loans to money transfers and prepaid cards, connecting over a million customers each year with the funds they require, right when they need it. At MFSG, we collaborate across various teams and departments to develop impactful solutions that eliminate barriers and enhance access to financial resources. Whether you're engaged in problem-solving, system development, or strategic planning, your contributions will have a tangible impact on real lives. We Offer Comprehensive Support Compensation Philosophy: We aim to attract and retain exceptional talent by providing competitive and equitable performance-based rewards. We continually assess our compensation practices to align with market standards and recognize outstanding contributions. Discretionary Annual Bonus: Potential for a discretionary bonus based on your individual performance and the overall success of the company. Comprehensive Benefits: Our benefits package includes full health and dental coverage, and an Employee Assistance Program to support your mental health and address personal challenges. Retirement Plans: Secure your future with our comprehensive retirement savings options. Hybrid Work Environment: Enjoy the flexibility of a hybrid work model, balancing remote work with in-office presence. Perks and Rewards: We provide tuition reimbursement and professional development opportunities, discounts through Perkopolis, and programs to recognize and celebrate your contributions. The Role: Senior Project ManagerAs a Senior Project Manager, you will lead the full cycle of requirements gathering, planning, execution, and reporting on significant projects that affect multiple areas of our business.

Mar 27, 2026
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enable logoenable logo
Full-time|On-site|Toronto, ON

About the Role enable is looking for a Senior Technical Project Manager in Toronto, ON. This role drives the planning, execution, and delivery of complex technical projects from start to finish. The Senior Technical Project Manager keeps projects aligned with business goals, meeting deadlines and budget targets. What You Will Do Lead cross-functional teams through all phases of technical projects Coordinate efforts and maintain clear communication between stakeholders Track progress, identify risks, and implement mitigation plans Promote collaboration to keep projects moving efficiently What We Look For Extensive experience managing technical projects Strong leadership skills in guiding teams and facilitating stakeholder communication Ability to identify project risks and develop effective solutions Comfort working in a changing environment with shifting priorities

Apr 15, 2026
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Konrad Group logoKonrad Group logo
Full-time|On-site|Toronto

Join Konrad Group as a Project Manager, where you will lead diverse teams to deliver innovative solutions. You will be responsible for overseeing project timelines, managing resources, and ensuring that client expectations are met or exceeded. Your role will involve collaborating with stakeholders to define project goals and deliverables while applying best practices in project management.

Apr 30, 2026
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System Canada Technologies logoSystem Canada Technologies logo
Intermediate Project Manager

System Canada Technologies

Contract|On-site|Toronto

We are seeking a talented and motivated Intermediate Project Manager to join our dynamic team at System Canada Technologies. In this role, you will play a crucial part in planning, executing, and finalizing projects according to strict deadlines and within budget.As the Intermediate Project Manager, you will coordinate with cross-functional teams, communicate with stakeholders, and manage project schedules effectively. Your expertise in project management methodologies will be essential in ensuring the successful delivery of our projects.

Jan 14, 2013

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