IT Systems Engineer II at Jobber | Toronto

Are you driven by a passion for automation and innovative IT systems?If so, Jobber is the ideal place for you! We are seeking a talented IT Systems Engineer II to join our dynamic Operations team!At Jobber, our mission is to empower small businesses to thrive. We partner with local home service providers—like plumbers, painters, and landscapers—to revolution…

Are you driven by the power of data to influence critical business decisions?Join Jobber as a Customer Analytics Manager in one of several specialized domains: Marketing Analytics, Post-Sales Analytics, or Strategic Analytics. While the foundational competencies outlined below are relevant across all roles, each position may call for specific experience or expertise in a particular area, which you will have the opportunity to indicate during the application process.At Jobber, our mission is to empower small businesses to thrive. We partner with local home service providers—such as plumbers, painters, and landscapers—to revolutionize their service delivery through innovative technology. With Jobber, these businesses can efficiently quote, schedule, invoice, and accept payments, all while ensuring a seamless and professional experience for their customers. In today's rapidly evolving service landscape, we equip small businesses with the tools and flexibility to operate whenever and however they choose.Recognized for our culture of transparency, inclusivity, collaboration, and innovation, Jobber has earned accolades from Great Place to Work and has been featured in Canada’s Most Admired Corporate Cultures. We are proud to appear on the Globe and Mail’s list of Canada’s Top Growing Companies, and to be included in Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an executive team boasting over thirty years of industry experience, we have made significant strides since our inception in 2011, yet we have only begun to realize our ambitions for our customers.The Team:Our Analytics team is a crucial part of Jobber’s Strategy & Analytics organization, functioning as our internal consulting group that connects data with business insights across the company. In essence, Analytics serves as a central function dedicated to driving business outcomes throughout Jobber’s ecosystem.As a Customer Analytics Manager, you will act as a trusted partner to stakeholders within your area, delivering high-quality analyses and insights that will shape strategy, implementation, and ongoing improvements.The Role:In this position, you will operate as a senior individual contributor, leading analytical initiatives through influence, expertise, and robust partnerships.

Are you enthusiastic about utilizing data to influence significant product strategies?If so, Jobber could be your ideal workplace! We are on the lookout for a Product Analytics Manager to join our Strategy & Analytics team.At Jobber, our mission is to empower small businesses to thrive. We partner with local home service providers like plumbers, painters, and landscapers, revolutionizing service delivery through innovative technology. Jobber enables these businesses to efficiently quote, schedule, invoice, and collect payments, all while ensuring an exceptional customer experience. In today's fast-evolving business landscape, service delivery is transforming rapidly, and we are committed to providing our customers with the flexibility and power to manage their operations on their terms.Our culture, characterized by transparency, inclusivity, collaboration, and innovation, has earned accolades from Great Place to Work and Canada's Most Admired Corporate Cultures. Jobber is also featured in the Globe and Mail's list of Canada's Top Growing Companies, along with Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ listings. With an executive team boasting over three decades of industry experience, we have made remarkable strides since our inception in 2011, but we are just getting started on our journey to deliver even more value to our customers for our customers.The Team:The Product Analytics team operates within the Analytics & Strategy department, serving as a vital decision-support system that integrates data, business insights, and technology across the organization. Our primary goal is to drive positive business outcomes throughout Jobber's ecosystem. The team collaborates closely with Product, Design, Engineering, and GTM stakeholders to ensure every critical decision is backed by robust analytical insights.We pride ourselves on being a curious and collaborative group. We engage in thoughtful discussions, share insights, and approach our work seriously while maintaining a light-hearted atmosphere. Individuals who thrive here are those who seek to understand the underlying reasons behind successes, rather than simply reporting outcomes.The Role:In this position, reporting to the Director of Product Analytics, the Product Analytics Manager will spearhead analytical initiatives aimed at enhancing Jobber’s subscription product offerings...

Join our dynamic team at Jobber as a Sales Development Representative. In this pivotal role, you'll be the first point of contact for potential clients, driving the initial stages of the sales process and laying the foundation for successful relationships. Your passion for helping businesses grow will be key as you engage with leads, qualify their needs, and set appointments for our sales team to close deals.We’re looking for a motivated, results-oriented individual who thrives in a fast-paced environment. If you have a knack for communication and a desire to make an impact in the growing field of software solutions for small businesses, this is the opportunity for you!

Role overview Jobber is looking for a Principal Mobile Software Engineer in Toronto to guide the development of mobile applications that improve user experience. This role works closely with teams across the company to design and build reliable, high-quality software for mobile platforms. What you will do Lead the creation and improvement of mobile solutions for Jobber’s users Work with cross-functional groups to plan, design, and implement software that meets high standards for scalability and performance Advise on mobile technology choices and help the team adopt effective engineering practices Identify and explore new ways to solve user problems through mobile technology What you bring Extensive experience building and scaling mobile applications Strong knowledge of mobile development tools and frameworks Ability to lead and mentor other engineers in mobile best practices Comfort working with multiple teams to deliver high-quality products

Are you passionate about uniting technology, strategy, and people to create transformative software solutions?If so, Jobber is the ideal place for you! We are on the lookout for a Director of Software Engineering to lead our AI Workflow & Ecosystem teams. If you have a strong commitment to using technology to make a meaningful impact within an organization, we would love to hear from you!At Jobber, our mission is to empower small businesses to thrive. We work alongside local home service providers, such as plumbers, painters, and landscapers, to revolutionize service delivery through our advanced technology solutions. With Jobber, these businesses can easily quote, schedule, invoice, and accept payments, all while delivering a seamless and professional customer experience. The landscape of small business operations has evolved; service delivery and consumer expectations are changing rapidly, and we provide the tools to help our clients manage their businesses with flexibility and control.Our culture, which prioritizes transparency, inclusivity, collaboration, and innovation, has earned us accolades including Great Place to Work and recognition as one of Canada’s Most Admired Corporate Cultures. Jobber has also been featured in the Globe and Mail’s list of Canada’s Top Growing Companies, as well as Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. Guided by an Executive team with over thirty years of industry experience, we have made significant strides since our inception in 2011, and we are just beginning to unlock our potential for our customers.We are committed to the professional growth of our employees, offering a wealth of onboarding resources, tutorials, hackathons, and mentorship opportunities. Our team comprises individuals with varying levels of experience, fostering a rich environment for mentorship and collaboration. At Jobber, our leaders prioritize empathy and support, helping employees maintain a healthy work-life balance. Bring your passion and dedication to this role and realize your goals with us.The Team:At Jobber, we do more than just build products; we solve real challenges that enable small businesses to succeed. Our company values—humility, supportiveness, and genuine care—are not just words; they are deeply embedded in our culture. We thrive in a collaborative environment where teams have the autonomy to make decisions and shape the company’s future. We release products quickly and iteratively while dedicating time to addressing technical debt, ensuring we receive immediate feedback from our customers to enhance their experiences.

Join Jobber as a Senior Product Manager focusing on Payments Growth and play a pivotal role in enhancing our payment solutions. As part of our dynamic team, you will strategize and execute initiatives that drive adoption and growth of our payments products. Your insights will help shape our product roadmap and ensure we deliver exceptional value to our customers.

As a Senior Manager of Product Design at Jobber, you will play a crucial role in shaping our design vision and leading a talented team of designers. You will be responsible for creating innovative design solutions that enhance user experiences across our platform. If you are passionate about design and leadership, and have a proven track record in product design, we want to hear from you!

Are you excited about harnessing data to shape significant business strategies?Jobber is seeking a Senior Customer Analytics Manager to join our dynamic Analytics team.About Our Team:Our Analytics team is a vital part of the Strategy & Analytics department, serving as the internal consulting unit that bridges data insights with actionable business strategies across Jobber. We exist to influence positive business outcomes throughout the entire Jobber ecosystem.Your Role:As the Senior Customer Analytics Manager, you will report directly to the Senior Manager of Customer Analytics, acting as a key analytics partner within high-priority Customer Analytics areas.This position requires close collaboration with business leaders and cross-functional teams to enhance understanding of customer behaviors, assess business performance, identify growth opportunities, and recognize the factors that contribute to long-term customer value. The scope of your work may encompass acquisition, onboarding, lifecycle engagement, product adoption, monetization, retention, expansion, customer success, and other strategic customer areas, depending on business needs.You will spearhead impactful analytical initiatives throughout the customer journey, focusing on aspects such as funnel performance, customer segmentation, conversion rates, engagement metrics, product usage, retention strategies, operational efficiencies, and long-term value assessments.This position is an individual contributor leadership role rather than a people management role. While you will not directly supervise a team, you will be expected to lead through influence, manage key business domains, craft analytical roadmaps, mentor analysts, cultivate senior stakeholder relationships, and ensure that analytics initiatives translate into informed business decisions.The ideal candidate will possess robust business acumen, extensive analytical skills, and exceptional communication capabilities. They should excel at transforming ambiguous business challenges into structured analytical methodologies, formulating clear recommendations, and influencing decisions across multiple organizational levels.

Join our dynamic team at ApprovalMax as a Revenue Systems Engineer, where you'll play a pivotal role in enhancing our go-to-market (GTM) systems stack. This position is crucial for the build, management, and continuous improvement of our GTM systems.As a member of the Revenue Operations team, you will focus on technical execution and maintaining the operational reliability of GTM systems. You will work under the guidance of established architectural frameworks set forth by our central Product and Data leadership, who oversee system-of-record decisions and uphold company-wide data standards.This hands-on role requires you to implement approved solutions, safeguard system integrity, and ensure operational excellence across our GTM tools on a daily basis. You will report directly to the RevOps Team Lead and enjoy a hybrid work environment, spending 2-3 days a week in our Toronto office.Core ResponsibilitiesGTM Integrations & Data Flow (Execution)Implement and maintain integrations between HubSpot, the data warehouse, the product platform, and supporting GTM tools.Create API-based data syncs using Python or Node.js, adhering to defined integration standards.Ensure integrations are reliable, observable, and thoroughly documented.Monitor integrations and promptly resolve operational issues according to agreed escalation processes.Identify and flag architectural or systemic risks to the appropriate stakeholders.HubSpot Systems AdministrationAdminister HubSpot on a daily basis, focusing on:Custom objects, properties, and associationsWorkflows and automationConfigure HubSpot in line with RevOps governance and global data models.Support integrations with adjacent GTM tools (e.g., dialers, enrichment, marketing, and customer success platforms).Data Quality & Governance SupportImplement data quality standards, validation rules, and hygiene processes.Assist with deduplication and lifecycle management processes.Ensure that upstream data quality supports downstream reporting and analytics.Escalate data governance inquiries or structural changes to designated global owners.Collaboration & EnablementCollaborate with RevOps, Sales, Marketing, Customer Success, and Product teams to translate approved requirements into technical solutions.Document systems, integrations, and operational processes clearly.Support the rollout of GTM tools and process improvements from both implementation and support perspectives.

Jobber is looking for a Customer Analytics Manager (Post-Sales) to join the Analytics & Insights team in Toronto. This position centers on using data to influence business decisions and improve the experience for small business customers after they purchase Jobber’s services. Role overview The Customer Analytics Manager leads a team focused on the post-sales journey. This includes onboarding, support, account management, engagement, retention, expansion, and overall customer value. The role blends people leadership, strategic collaboration, and hands-on analytical work to uncover what drives customer success at Jobber. Key responsibilities Manage and mentor analysts working on post-sales customer touchpoints. Develop insights and analytics to support customer success after the sale. Collaborate with teams across Jobber to encourage data-driven decisions. Help shape strategies that improve engagement and retention for small business clients. Team and reporting This position is part of the broader Strategy & Analytics department, which connects data insights to all areas of Jobber’s operations. The Customer Analytics Manager reports to the Senior Manager, Customer Analytics.

Join Jobber as a Senior Business Intelligence Engineer, where you will play a pivotal role in shaping our data strategy and insights. In this position, you will leverage your extensive experience in business intelligence to design and implement data-driven solutions that enhance decision-making across the organization. Collaborate with cross-functional teams to identify opportunities for improving our data architecture and analytics capabilities.

Join our dynamic team at System Canada Technologies as a Systems Administrator. In this role, you will be responsible for managing and maintaining our IT infrastructure, ensuring optimal performance and security. You will work closely with various departments to support system operations and implement new technologies to enhance our services.

Are you passionate about empowering others to achieve their goals?Join Jobber as a Product Support Manager within our Customer Success department!At Jobber, we are dedicated to helping small businesses thrive. As highlighted in the Globe and Mail, we collaborate with home and field service companies to enhance their ability to quote, schedule, invoice, and collect payments efficiently. Recognized as the #2 fastest growing software company in Canada and one of Fast Company’s Most Innovative Companies in 2020, we have made significant strides since our inception in 2011, yet we are just beginning to unlock our full potential for our customers.Our product empowers entrepreneurs with the flexibility to work from their office or in the field, and we extend that same flexibility to our employees. You can choose to work from either our Edmonton or Toronto offices, or remotely from anywhere in Canada. We are committed to providing our Jobberinos with an exceptional experience that enables impactful work. Our recognition as a top workplace in Canada is a testament to our commitment!About the Team:Our Success team partners with various departments and stakeholders to bring our core values to life for our customers. By embodying values such as humility, support, and genuine care, the Success team ensures that all our customers can achieve success with Jobber.The Product Support team works closely with our frontline Jobberinos to guarantee that our customers receive prompt and effective assistance. Whether it's through phone calls, live chats, or emails, this team is ready to explain our latest features, provide guidance on functionality and custom workflows, or gather valuable feedback.About the Role:In this role, you will report to the Senior Manager of Product Support, leading initiatives to enhance customer experience and support.

Join Jobber as a Senior Product Manager specializing in Invoicing, where you will lead innovative product strategies that enhance customer experiences and drive business growth. You will collaborate with cross-functional teams to develop and execute a product roadmap, ensuring alignment with our overarching goals.

Join Jobber as a Senior Partner Manager in our Product Partnerships team. In this pivotal role, you will be responsible for leading strategic collaborations with key partners to enhance our product offerings. Your expertise will drive the development of innovative solutions that align with our business objectives and meet market needs.As a Senior Partner Manager, you will cultivate strong relationships, negotiate agreements, and ensure successful project execution. You will work closely with cross-functional teams, including product development and marketing, to implement partnership strategies that deliver value to our customers.

About Jobber Jobber builds technology for small businesses in the home service sector, including plumbers, painters, and landscapers. Our platform streamlines quoting, scheduling, invoicing, and payments, helping business owners deliver a smooth, professional experience to their customers. We aim to give small business owners more control over how they run their companies. Our company culture values transparency, inclusivity, collaboration, and innovation. Jobber has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, the Globe and Mail’s Canada’s Top Growing Companies, and Deloitte’s Technology Fast 50™. With a leadership team bringing decades of experience, we are committed to redefining what success looks like for our customers. Why Join the Fintech Team? Fintech is one of Jobber’s fastest-growing areas and a central focus for our future. By embedding financial tools into our platform, we help small business owners get paid faster, access capital, and invest in their growth. Our goal is to expand our financial offerings beyond payments and deliver new solutions that make a real difference for our users. Role Overview: Senior Manager - Fintech Innovations The Senior Manager - Fintech Innovations will lead key fintech initiatives at Jobber. This role turns ideas into business cases and launches products that drive revenue and growth. The position sits within our Fintech team, a collaborative group dedicated to building the financial tools that help small businesses succeed. Projects may include pricing strategy, partnership development, piloting new products, and more. The role bridges the gap between strategy and execution, requiring someone comfortable managing projects from start to finish. Responsibilities include analytics, pricing, go-to-market planning, product development, and risk management.

Embedded Systems EngineerPreferred Location: TorontoReports to: Chief Operating Officer (COO)Type: Full-TimeAbout Dominion DynamicsDominion Dynamics is pioneering Canada’s first modern defense contractor: a software-defined, attritable, and sovereign entity. We believe that the future of military power will not depend solely on advanced platforms, but rather on the seamless integration of adaptable, AI-driven capabilities across all domains. Our mission is to create a family of systems that are fielded with operators, designed with sovereignty in mind, and committed to upholding Canada’s democratic values.We operate with agility, collaborating closely with the Canadian Armed Forces, especially in the Arctic, all while adhering to Canadian laws and treaty obligations with deep respect for the CAF community.Our founding team comprises former operators from Anduril, Google, Amazon, and the Canadian Armed Forces. We are creating advanced technology in challenging environments and seek system-level thinkers who excel at the intersection of autonomy, aerospace, and national security.Why This Role MattersReal-world missions require embedded systems capable of functioning in constrained communications, harsh conditions, and rapid development cycles. The reliability you deliver will minimize time, risk, and costs associated with deployment. This role is pivotal in supporting critical firmware, communications, and diagnostics to ensure that Dominion Dynamics systems remain operational and maintainable in the field.The Role: Embedded Systems EngineerAs an Embedded Systems Engineer, you will be part of an engineering team dedicated to integrating state-of-the-art hardware platforms with secure, resilient software systems designed for extreme field environments. Your contributions will facilitate real-time interoperability between uncrewed systems, edge nodes, sensors, and command interfaces. You will play a vital role in ensuring reliable communication and functionality of distributed software and hardware components in the Arctic, while addressing both defense and civilian dual-use requirements.What You’ll DoDesign and develop integration layers that connect hardware, sensors, and communication systems.Implement and manage messaging and control protocols in accordance with DDS and JAUS standards.Create and maintain plugins and interface modules for the Android Team Awareness Kit (ATAK).Integrate robotic and sensing platforms utilizing ROS 2 and sensor fusion middleware.Collaborate with software and hardware teams to ensure seamless system integration and performance.

Do you aspire to empower small businesses?If so, Jobber is the right place for you! We are seeking a talented Outbound Account Executive to join our dynamic Sales team.At Jobber, our mission is to support the success of small businesses. We partner with local home service businesses, including plumbers, painters, and landscapers, to revolutionize their service delivery through innovative technology. With Jobber, they can easily quote, schedule, invoice, and collect payments from customers, ensuring a seamless and professional experience. The landscape of small business operations is evolving rapidly—technology is advancing, and customer expectations are higher than ever. That's why we empower our clients with the flexibility to manage their businesses in a way that suits them best.Recognized for our culture of transparency, inclusivity, collaboration, and innovation, Jobber has earned accolades from Great Place to Work, Canada's Most Admired Corporate Cultures, and more. We have also been featured on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an executive team boasting over thirty years of industry experience, we've come a long way since our inception in 2011, and we are just getting started!About the Team:Our Sales team is dedicated to understanding our customers, their businesses, and how Jobber can be a catalyst for their success. We transform leads into loyal advocates.Passionate about sales and committed to our purpose, this team celebrates and motivates one another daily. Focused on personal and professional growth, they engage in regular 1:1 meetings that emphasize performance, coaching, long-term development, and continuous feedback from peers and leaders.The Role:Reporting to the Sales Manager, the Outbound Account Executive will be pivotal in building relationships and trust with small businesses as we strive to enhance the mobile services landscape. Our sales process is swift yet consultative, focusing on helping customers understand how our solutions can meet their needs.

Canonical, a front-runner in open source software solutions, is seeking a talented MAAS Systems Engineer to enhance data center operational efficiency in our Toronto lab. In this role, you will manage day-to-day operations, develop tooling for automated server and network switch deployment, and tackle complex challenges related to hardware commissioning and performance optimization. Ideal candidates possess solid Python programming skills and a passion for distributed systems. Join us and contribute to transformative enterprise projects utilizing cutting-edge technologies!