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Experience Level
Mid to Senior
Qualifications
The ideal candidate will possess:Strong technical knowledge of MUREX, particularly in bonds functionality. Experience in post-trade support and a solid understanding of trading processes. Excellent analytical and problem-solving skills. Ability to communicate effectively with both technical and non-technical stakeholders. Experience in a consulting environment is a plus.
About the job
Join Talan as a MUREX Bonds Post Trade Support Specialist in Toronto! In this dynamic role, you will provide technical support for the MUREX trading platform, focusing on bonds and post-trade processes. Your expertise will be essential in troubleshooting and resolving issues, ensuring seamless trading operations for our clients.
We're looking for a proactive problem-solver with a strong background in finance and technology. If you're driven by challenges and eager to contribute to a fast-paced environment, we want to hear from you!
About Talan
Talan is a growing consulting firm specializing in technology and business transformation. With a focus on delivering innovative solutions, we empower our clients to achieve their strategic goals. Join a collaborative team where your contributions will have a significant impact on our success.
Join Talan as a MUREX Bonds Post Trade Support Specialist in Toronto! In this dynamic role, you will provide technical support for the MUREX trading platform, focusing on bonds and post-trade processes. Your expertise will be essential in troubleshooting and resolving issues, ensuring seamless trading operations for our clients.We're looking for a proactive problem-solver with a strong background in finance and technology. If you're driven by challenges and eager to contribute to a fast-paced environment, we want to hear from you!
Join our innovative team at System Canada Technologies as a Murex Application Developer. In this role, you will have the opportunity to work on cutting-edge financial software solutions, contributing to the development and enhancement of Murex applications that drive our business forward. Your expertise will be crucial in ensuring that our systems operate efficiently and effectively under the demands of a dynamic market.
Join our dynamic team at System Canada Technologies as a Business Analyst specializing in Murex Equities. In this role, you will be responsible for analyzing business needs, developing solutions, and ensuring optimal functionality of Murex systems to support our clients' equity trading operations. Your expertise will play a crucial role in facilitating improved processes and delivering data-driven insights.
Join our dynamic team at System Canada Technologies as a Murex Business Analyst. In this role, you will play a pivotal part in enhancing our Murex systems, collaborating closely with various stakeholders to ensure optimal functionality and performance.
We are seeking a skilled Murex QA Lead to join our dynamic team at System Canada Technologies. This is a fantastic opportunity for a dedicated professional to oversee quality assurance processes for our Murex platforms. Your role will involve collaborating closely with cross-functional teams to ensure the highest standards of software quality and performance.
Join our dynamic team at System Canada Technologies as a Murex MXML Java Developer, where you will play a pivotal role in delivering innovative solutions for our esteemed banking client. Your expertise in Murex and Java development will directly contribute to enhancing financial systems and improving operational efficiency.
Join BitGo, a leading provider of digital asset infrastructure solutions, where we empower clients to securely navigate the evolving landscape of digital assets. Since our inception in 2013, we have established a trusted global presence, providing custody, wallets, staking, trading, financing, and settlement services. Serving thousands of institutions, including top brands and millions of retail investors, BitGo is recognized as the largest independent digital asset custodian and staking provider globally. For further details, visit www.bitgo.com.This position requires full-time onsite work at our Toronto office to foster collaborative team dynamics and innovative problem-solving.We are looking for a Senior Software Engineer to architect and build the next generation of trade settlement infrastructure tailored for institutional cryptocurrency trading. You will create robust state machines and event-driven microservices that underpin our order management and double-entry accounting systems.
The Trade Desk is revolutionizing how global brands and their agencies engage with audiences worldwide. Our cutting-edge media buying platform empowers brands to deliver insightful and relevant advertising experiences, setting a new benchmark for global reach, precision, and transparency. We take pride in cultivating a culture that celebrates diverse experiences and perspectives, and we are dedicated to fostering inclusive environments where everyone can express their authentic selves at work. If you are creative, driven, and eager to be part of a dynamic, globally-connected team, we would love to hear from you! What We Do The Trading Team collaborates closely with Account Management and Business Development to provide strategic insights that enhance client retention and business growth. As a Trading Specialist, your primary responsibilities will include delivering detailed performance and pacing recommendations, while also becoming a platform expert capable of teaching clients the nuances of our services. Ultimately, Trading Specialists serve as consultants, guiding clients toward optimal performance outcomes. Key Responsibilities: Engage with Account Managers and Business Development teams to drive performance and account growth. Diagnose and resolve campaign setup and performance challenges across various channels, including Display, Online Video, and Connected TV. Collaborate with agency traders and planners to set up campaigns and provide optimization advice, ensuring budget fulfillment and adherence to client KPIs. Leverage Excel and advanced analytics tools like Tableau or Power BI to interpret large datasets and derive actionable insights. Transform complex performance metrics into clear narratives and executive-level PowerPoint presentations that inform stakeholders. Develop strong relationships with agency and brand stakeholders to advance business initiatives and address client needs. Become a platform authority, consulting clients on product updates, best practices, and industry trends. Provide constructive feedback to Product Managers to brainstorm enhancements for our platform and products.
Role Overview enable is hiring a Senior IT Support Specialist in Toronto, ON. This role focuses on delivering technical support and keeping IT operations running smoothly. As a key team member, expect to handle troubleshooting, resolve a range of IT issues, and contribute to improvements across our technology infrastructure. What You Will Do Serve as the main contact for technical support requests Troubleshoot and resolve hardware, software, and network issues Work to maintain and enhance IT systems and processes Support users and help ensure minimal downtime What We Look For Strong technical background and hands-on IT support experience Solid problem-solving skills Commitment to high-quality user support Interest in improving technology infrastructure
7shifts is an innovative platform designed to streamline scheduling and payroll for restaurant teams, enabling them to excel in their operations. With a user-friendly app and tailored solutions, 7shifts has become a trusted partner for over 55,000 restaurants, helping them save time, minimize errors, and manage costs effectively. Our mission is to make team management easier and enhance performance across the restaurant industry, with a vision to foster a thriving environment for connected and engaged teams.As a Customer Support Specialist at 7shifts, you will play a pivotal role in customer satisfaction and retention by assisting users in maximizing the benefits of our platform. As the initial point of contact through chat, email, and phone, you will deliver personalized, empathetic, and solution-driven support, significantly contributing to the success of 7shifts.We are committed to creating an inclusive workplace that reflects the diversity of the industry we serve, and we invite candidates from all backgrounds to apply.We offer two different shifts during the week: Sunday to Thursday and Tuesday to Saturday. Please note that the working schedule may change based on business needs, but any adjustments will be communicated with ample notice.
Senior Technical Support SpecialistLocation: Toronto, Ontario, Canada About Extreme Reach Extreme Reach helps brands and agencies bring creative visions to life and deliver them across every platform. The company’s technology and services support marketing and entertainment teams worldwide. Here, new ideas are encouraged and collaboration is part of daily work. Employees are trusted to challenge assumptions, experiment, and help shape the future of creative operations. Role Overview The Senior Technical Support Specialist takes on complex technical challenges and acts as a key escalation point for the support team. This role bridges support, engineering, and automation, focusing on both troubleshooting and process improvement. Responsibilities go beyond traditional support: this specialist actively contributes to automation, tooling, and the use of AI-assisted troubleshooting. The position requires deep technical knowledge, strong communication, and the ability to work independently in high-pressure situations. What You Will Do Advanced Technical Support & Escalation Act as a senior escalation point for complicated Level 2 and Level 3 issues involving platform, workflow, and integrations. Diagnose problems across distributed systems, APIs, cloud infrastructure, and internal platforms (such as XR Adstream/XR ExtremeReach, AppCentral, Phoenix, and Prodigy). Perform detailed log analysis, API inspection, and backend validation to identify root causes. Manage complex support tickets through resolution, meeting SLA requirements. Work closely with Engineering, DevOps, and Product teams during incidents and problem-solving efforts. Automation, Tooling & AI Enablement Spot repetitive or manual support tasks and develop automation to improve efficiency and reliability. Build and maintain scripts, utilities, or lightweight tools using technologies like JavaScript, Bash, or SQL. Use AI-assisted tools (including LLM-based copilots, automation frameworks, or coding tools such as Cursor) to: Accelerate troubleshooting and diagnostics Improve script and automation development Support ongoing technical operations
BitGo is at the forefront of digital asset infrastructure, offering a wide range of solutions including custody, wallets, staking, trading, financing, and settlement services, all from secure regulated cold storage. Since our inception in 2013, we have dedicated ourselves to empowering clients to safely explore the digital asset landscape. With a global footprint and multiple Trust companies, BitGo caters to thousands of institutions, including leading brands, exchanges, and platforms, serving millions of retail investors globally. As a pivotal component of the digital economy, BitGo manages a substantial share of Bitcoin transactions and stands as the largest independent digital asset custodian and staking provider worldwide. For further details, visit www.bitgo.com.This position requires full-time presence at our Toronto office to foster effective teamwork and innovative solutions.We are seeking a talented Software Engineer to join our Trade team, where you will be instrumental in developing resilient and robust services while managing critical projects with minimal supervision.
SOCi, a frontrunner in AI-driven marketing solutions tailored for multi-location businesses, is actively seeking a highly skilled Senior Product Support Specialist. In this essential role, you will be instrumental in delivering unparalleled support to ensure our clients' success and satisfaction with SOCi's innovative products. Your primary responsibilities will include troubleshooting and resolving complex product issues while collaborating with various cross-functional teams to meet client needs efficiently and effectively.
Join Us as a Technical Project Manager in Trading OperationsAt Nascent, we are pioneering the future of AI-driven trading strategies. The speed at which we can launch new trading venues is critical to capturing opportunities in the market. As a Technical Project Manager for Trading Operations, you will spearhead the execution of exchange onboarding, brokerage integration, and vendor coordination — pivotal tasks that determine our trading capabilities.This role transcends traditional project management; you will be at the helm of intricate projects, collaborating across engineering, operations, and external partners to achieve operational readiness within essential timelines.Positioned at the crossroads of technical systems and external relationships, you will adeptly manage the complexities of exchange connectivity, including KYC/KYB workflows, API integrations, and prime brokerage alliances. You will leverage AI and build custom tools to streamline coordination processes. With a small team, you will enjoy significant autonomy and accountability for results, rather than just adherence to processes.If you thrive in dynamic environments and seek to make a tangible impact on a trading firm's capital deployment capabilities, this is the opportunity for you. If you have experience in trade operations and envision how to enhance workflows using AI and innovative tools without bureaucratic constraints, this role is designed for you.This position is fully remote, with a flexible working schedule that accommodates +/- 3 hours of EST.
Aviso Wealth:At Aviso Wealth, we are passionate about enhancing the financial prosperity of Canadians. As a top-tier wealth management firm, our commitment to leadership, innovation, collaboration, accountability, and community engagement sets us apart. You'll find that our talented professionals embody these values daily, fostering a dynamic 'oneaviso' culture. If you're in search of engaging and fulfilling work at a company that prioritizes its people, explore what Aviso has to offer by visiting www.aviso.ca.Exciting Opportunity:We are currently seeking a Bilingual Trade Services Administrator to join our Trade Services team for a 12-month term.In this role, you will report to the Supervisor of Trade Services and will be responsible for managing mutual fund trade processing and settlement, overseeing GIC transactions, executing trade corrections, and ensuring compliance with regulatory and internal standards. This role requires sound judgment to resolve issues as they arise.Who You Are:Client-Focused: You prioritize client needs and champion service excellence, striving to deliver client-centric solutions and nurturing strategic partnerships that position Aviso Wealth as a trusted advisor.Results-Driven: You are dedicated to achieving goals and embrace opportunities for improvement. You take ownership of your work, learn from setbacks, and are always looking for ways to enhance your performance.Team Player: You thrive in collaborative environments, contributing to team success and encouraging a culture of trust and inclusion to foster effective relationships within and outside the organization.Your Daily Responsibilities:Ensure daily settlement totals align with the central depository.Manage daily settlement reports and facilitate fund movement for transaction settlements.Monitor trade rejections and transactions, identifying and rectifying issues within the system or notifying the appropriate contacts.
Role overview The Senior Customer Support Specialist at Paddle is based in Toronto and plays a central role in helping clients make the most of Paddle's services. This position centers on assisting customers, resolving their issues, and ensuring every interaction is clear and helpful. The work involves both direct support and contributing to the ongoing improvement of Paddle's customer service approach. What you will do Respond to client questions and provide troubleshooting support for any problems they encounter Address customer concerns with careful attention to detail Help the team refine and improve customer support processes Share insights that can enhance the overall client experience at Paddle Location This position is located in Toronto.
Primary Skills: Production Support / Application Support, SQL, UnixWe are seeking a dedicated and skilled Production Support / Application Support Specialist who will be crucial in maintaining the integrity and performance of our applications. The ideal candidate will possess the ability to write database scripts and SQL queries, as well as experience in Java scripting. Familiarity with technologies such as Netezza, Datasynaps, and Gemfire will be considered an advantage.Key Responsibilities:Serve as the primary contact for production escalations, effectively communicating with offshore teams, business partners, and various stakeholders.Diagnose issues to determine root causes and delegate tasks to appropriate resources for resolution.Take ownership of incidents and ensure follow-up until resolution is achieved.Provide consultative support and design input for user requirements, functional specifications, data analysis, and testing strategies.Plan and coordinate application promotions during parallel testing and user acceptance testing phases.Be prepared to work shifts and provide extended support for emergencies.
Join Viewline Ventures as a Tech Support Specialist, where you will play a crucial role in ensuring our clients receive top-notch technical assistance. You will be responsible for troubleshooting and resolving a variety of technical issues, guiding customers through step-by-step solutions, and providing exceptional service to enhance user experience. Ideal candidates will have a passion for technology and a commitment to helping others.
About the Role:We are seeking a dynamic Technical Support Analyst to join our team at ION, specializing in providing first and second-level support for Fidessa applications. In this fast-paced and innovative environment, you will engage in hands-on technical support within a production setting, utilizing your in-depth technical expertise and creative problem-solving skills to address complex issues. Ideal candidates will exhibit a strong technical foundation and a keen interest in the financial sector, particularly in equities and futures & options asset classes. This position is an excellent fit for recent graduates or individuals with up to three years of relevant experience. We pride ourselves on fostering internal growth, and this role offers a clear career trajectory for those interested in technology, financial products, trading, client support, product management, or technical account management.Fidessa, a proud member of the ION Group, delivers cutting-edge trading, investment, and information solutions to the global financial community. In a world where new technologies, regulations, and challenges emerge rapidly, our ability to identify trends and adapt swiftly transforms change into opportunity. This is why 85% of the world’s leading financial institutions rely on Fidessa for their multi-asset trading and investment infrastructure, market data, analysis, and decision-making technology. With $10 trillion in transactions facilitated through our global network each year, we offer unparalleled access to the largest and most influential trading community, including global institutions, investment banks, boutique brokers, and niche hedge funds.The Americas Technical Support team plays a pivotal role in providing technical application support to our equities and derivatives clients and is integral to ION Markets' global support team. Our responsibilities include technical investigations, customer updates, and reporting software defects to development teams. Additionally, we lead service restoration during software or hardware failures, engage in capacity planning, and conduct Business Continuity testing for our hosted environment. Our fast-paced team stays ahead of regulatory changes and technological advancements.
The Trade Desk is a pioneering global technology company dedicated to fostering a more open and equitable internet for all through innovative advertising solutions. With the capability to process over 1 trillion queries daily, our platform operates at an unmatched scale. We pride ourselves on cultivating an award-winning culture founded on trust, ownership, empathy, and collaboration. At The Trade Desk, we appreciate the unique experiences and perspectives each individual brings, and we are committed to creating inclusive environments where everyone can express their true selves at work.Are you driven by the challenge of solving complex problems on a large scale? Do you want to be part of a vibrant, globally-connected team where your contributions have a significant impact on refining the media ecosystem? Join us and discover why Fortune magazine consistently names The Trade Desk among the top small to medium-sized workplaces worldwide.ABOUT THE ROLEAs a Data Scientist at The Trade Desk, you will collaborate closely with engineering teams throughout the entire product lifecycle, from conception through to production and monitoring. Our data scientists take full ownership, actively engaging in the design, research, development, and delivery of data-centric products that serve our clients and traders.This role focuses on applying cutting-edge modeling techniques to tackle measurement challenges within the Advertising Technology sector. You will gather and analyze data, investigate methodologies, design experiments to validate model outcomes, and implement research findings into production. While you will work across various measurement methods in AdTech, your primary focus will be on advancing both internal and external clients towards more sophisticated measurement solutions that demonstrate the causal impact of ads served through the TTD platform. Your efforts will contribute to enhancing the accessibility and effectiveness of causal lift on our platform.The key responsibilities include:- Evaluate, explore, and deploy models to address the question: 'Are TTD ads driving incremental lift?'- Define and develop methodologies to optimize for causal effects.- Investigate data from multiple sources within TTD and create ETL pipelines for model training.- Design and analyze experiments (e.g., A/B testing) to validate model results.- Collaborate with cross-functional stakeholders to devise the best implementation and testing strategies.
Join Talan as a MUREX Bonds Post Trade Support Specialist in Toronto! In this dynamic role, you will provide technical support for the MUREX trading platform, focusing on bonds and post-trade processes. Your expertise will be essential in troubleshooting and resolving issues, ensuring seamless trading operations for our clients.We're looking for a proactive problem-solver with a strong background in finance and technology. If you're driven by challenges and eager to contribute to a fast-paced environment, we want to hear from you!
Join our innovative team at System Canada Technologies as a Murex Application Developer. In this role, you will have the opportunity to work on cutting-edge financial software solutions, contributing to the development and enhancement of Murex applications that drive our business forward. Your expertise will be crucial in ensuring that our systems operate efficiently and effectively under the demands of a dynamic market.
Join our dynamic team at System Canada Technologies as a Business Analyst specializing in Murex Equities. In this role, you will be responsible for analyzing business needs, developing solutions, and ensuring optimal functionality of Murex systems to support our clients' equity trading operations. Your expertise will play a crucial role in facilitating improved processes and delivering data-driven insights.
Join our dynamic team at System Canada Technologies as a Murex Business Analyst. In this role, you will play a pivotal part in enhancing our Murex systems, collaborating closely with various stakeholders to ensure optimal functionality and performance.
We are seeking a skilled Murex QA Lead to join our dynamic team at System Canada Technologies. This is a fantastic opportunity for a dedicated professional to oversee quality assurance processes for our Murex platforms. Your role will involve collaborating closely with cross-functional teams to ensure the highest standards of software quality and performance.
Join our dynamic team at System Canada Technologies as a Murex MXML Java Developer, where you will play a pivotal role in delivering innovative solutions for our esteemed banking client. Your expertise in Murex and Java development will directly contribute to enhancing financial systems and improving operational efficiency.
Join BitGo, a leading provider of digital asset infrastructure solutions, where we empower clients to securely navigate the evolving landscape of digital assets. Since our inception in 2013, we have established a trusted global presence, providing custody, wallets, staking, trading, financing, and settlement services. Serving thousands of institutions, including top brands and millions of retail investors, BitGo is recognized as the largest independent digital asset custodian and staking provider globally. For further details, visit www.bitgo.com.This position requires full-time onsite work at our Toronto office to foster collaborative team dynamics and innovative problem-solving.We are looking for a Senior Software Engineer to architect and build the next generation of trade settlement infrastructure tailored for institutional cryptocurrency trading. You will create robust state machines and event-driven microservices that underpin our order management and double-entry accounting systems.
The Trade Desk is revolutionizing how global brands and their agencies engage with audiences worldwide. Our cutting-edge media buying platform empowers brands to deliver insightful and relevant advertising experiences, setting a new benchmark for global reach, precision, and transparency. We take pride in cultivating a culture that celebrates diverse experiences and perspectives, and we are dedicated to fostering inclusive environments where everyone can express their authentic selves at work. If you are creative, driven, and eager to be part of a dynamic, globally-connected team, we would love to hear from you! What We Do The Trading Team collaborates closely with Account Management and Business Development to provide strategic insights that enhance client retention and business growth. As a Trading Specialist, your primary responsibilities will include delivering detailed performance and pacing recommendations, while also becoming a platform expert capable of teaching clients the nuances of our services. Ultimately, Trading Specialists serve as consultants, guiding clients toward optimal performance outcomes. Key Responsibilities: Engage with Account Managers and Business Development teams to drive performance and account growth. Diagnose and resolve campaign setup and performance challenges across various channels, including Display, Online Video, and Connected TV. Collaborate with agency traders and planners to set up campaigns and provide optimization advice, ensuring budget fulfillment and adherence to client KPIs. Leverage Excel and advanced analytics tools like Tableau or Power BI to interpret large datasets and derive actionable insights. Transform complex performance metrics into clear narratives and executive-level PowerPoint presentations that inform stakeholders. Develop strong relationships with agency and brand stakeholders to advance business initiatives and address client needs. Become a platform authority, consulting clients on product updates, best practices, and industry trends. Provide constructive feedback to Product Managers to brainstorm enhancements for our platform and products.
Role Overview enable is hiring a Senior IT Support Specialist in Toronto, ON. This role focuses on delivering technical support and keeping IT operations running smoothly. As a key team member, expect to handle troubleshooting, resolve a range of IT issues, and contribute to improvements across our technology infrastructure. What You Will Do Serve as the main contact for technical support requests Troubleshoot and resolve hardware, software, and network issues Work to maintain and enhance IT systems and processes Support users and help ensure minimal downtime What We Look For Strong technical background and hands-on IT support experience Solid problem-solving skills Commitment to high-quality user support Interest in improving technology infrastructure
7shifts is an innovative platform designed to streamline scheduling and payroll for restaurant teams, enabling them to excel in their operations. With a user-friendly app and tailored solutions, 7shifts has become a trusted partner for over 55,000 restaurants, helping them save time, minimize errors, and manage costs effectively. Our mission is to make team management easier and enhance performance across the restaurant industry, with a vision to foster a thriving environment for connected and engaged teams.As a Customer Support Specialist at 7shifts, you will play a pivotal role in customer satisfaction and retention by assisting users in maximizing the benefits of our platform. As the initial point of contact through chat, email, and phone, you will deliver personalized, empathetic, and solution-driven support, significantly contributing to the success of 7shifts.We are committed to creating an inclusive workplace that reflects the diversity of the industry we serve, and we invite candidates from all backgrounds to apply.We offer two different shifts during the week: Sunday to Thursday and Tuesday to Saturday. Please note that the working schedule may change based on business needs, but any adjustments will be communicated with ample notice.
Senior Technical Support SpecialistLocation: Toronto, Ontario, Canada About Extreme Reach Extreme Reach helps brands and agencies bring creative visions to life and deliver them across every platform. The company’s technology and services support marketing and entertainment teams worldwide. Here, new ideas are encouraged and collaboration is part of daily work. Employees are trusted to challenge assumptions, experiment, and help shape the future of creative operations. Role Overview The Senior Technical Support Specialist takes on complex technical challenges and acts as a key escalation point for the support team. This role bridges support, engineering, and automation, focusing on both troubleshooting and process improvement. Responsibilities go beyond traditional support: this specialist actively contributes to automation, tooling, and the use of AI-assisted troubleshooting. The position requires deep technical knowledge, strong communication, and the ability to work independently in high-pressure situations. What You Will Do Advanced Technical Support & Escalation Act as a senior escalation point for complicated Level 2 and Level 3 issues involving platform, workflow, and integrations. Diagnose problems across distributed systems, APIs, cloud infrastructure, and internal platforms (such as XR Adstream/XR ExtremeReach, AppCentral, Phoenix, and Prodigy). Perform detailed log analysis, API inspection, and backend validation to identify root causes. Manage complex support tickets through resolution, meeting SLA requirements. Work closely with Engineering, DevOps, and Product teams during incidents and problem-solving efforts. Automation, Tooling & AI Enablement Spot repetitive or manual support tasks and develop automation to improve efficiency and reliability. Build and maintain scripts, utilities, or lightweight tools using technologies like JavaScript, Bash, or SQL. Use AI-assisted tools (including LLM-based copilots, automation frameworks, or coding tools such as Cursor) to: Accelerate troubleshooting and diagnostics Improve script and automation development Support ongoing technical operations
BitGo is at the forefront of digital asset infrastructure, offering a wide range of solutions including custody, wallets, staking, trading, financing, and settlement services, all from secure regulated cold storage. Since our inception in 2013, we have dedicated ourselves to empowering clients to safely explore the digital asset landscape. With a global footprint and multiple Trust companies, BitGo caters to thousands of institutions, including leading brands, exchanges, and platforms, serving millions of retail investors globally. As a pivotal component of the digital economy, BitGo manages a substantial share of Bitcoin transactions and stands as the largest independent digital asset custodian and staking provider worldwide. For further details, visit www.bitgo.com.This position requires full-time presence at our Toronto office to foster effective teamwork and innovative solutions.We are seeking a talented Software Engineer to join our Trade team, where you will be instrumental in developing resilient and robust services while managing critical projects with minimal supervision.
SOCi, a frontrunner in AI-driven marketing solutions tailored for multi-location businesses, is actively seeking a highly skilled Senior Product Support Specialist. In this essential role, you will be instrumental in delivering unparalleled support to ensure our clients' success and satisfaction with SOCi's innovative products. Your primary responsibilities will include troubleshooting and resolving complex product issues while collaborating with various cross-functional teams to meet client needs efficiently and effectively.
Join Us as a Technical Project Manager in Trading OperationsAt Nascent, we are pioneering the future of AI-driven trading strategies. The speed at which we can launch new trading venues is critical to capturing opportunities in the market. As a Technical Project Manager for Trading Operations, you will spearhead the execution of exchange onboarding, brokerage integration, and vendor coordination — pivotal tasks that determine our trading capabilities.This role transcends traditional project management; you will be at the helm of intricate projects, collaborating across engineering, operations, and external partners to achieve operational readiness within essential timelines.Positioned at the crossroads of technical systems and external relationships, you will adeptly manage the complexities of exchange connectivity, including KYC/KYB workflows, API integrations, and prime brokerage alliances. You will leverage AI and build custom tools to streamline coordination processes. With a small team, you will enjoy significant autonomy and accountability for results, rather than just adherence to processes.If you thrive in dynamic environments and seek to make a tangible impact on a trading firm's capital deployment capabilities, this is the opportunity for you. If you have experience in trade operations and envision how to enhance workflows using AI and innovative tools without bureaucratic constraints, this role is designed for you.This position is fully remote, with a flexible working schedule that accommodates +/- 3 hours of EST.
Aviso Wealth:At Aviso Wealth, we are passionate about enhancing the financial prosperity of Canadians. As a top-tier wealth management firm, our commitment to leadership, innovation, collaboration, accountability, and community engagement sets us apart. You'll find that our talented professionals embody these values daily, fostering a dynamic 'oneaviso' culture. If you're in search of engaging and fulfilling work at a company that prioritizes its people, explore what Aviso has to offer by visiting www.aviso.ca.Exciting Opportunity:We are currently seeking a Bilingual Trade Services Administrator to join our Trade Services team for a 12-month term.In this role, you will report to the Supervisor of Trade Services and will be responsible for managing mutual fund trade processing and settlement, overseeing GIC transactions, executing trade corrections, and ensuring compliance with regulatory and internal standards. This role requires sound judgment to resolve issues as they arise.Who You Are:Client-Focused: You prioritize client needs and champion service excellence, striving to deliver client-centric solutions and nurturing strategic partnerships that position Aviso Wealth as a trusted advisor.Results-Driven: You are dedicated to achieving goals and embrace opportunities for improvement. You take ownership of your work, learn from setbacks, and are always looking for ways to enhance your performance.Team Player: You thrive in collaborative environments, contributing to team success and encouraging a culture of trust and inclusion to foster effective relationships within and outside the organization.Your Daily Responsibilities:Ensure daily settlement totals align with the central depository.Manage daily settlement reports and facilitate fund movement for transaction settlements.Monitor trade rejections and transactions, identifying and rectifying issues within the system or notifying the appropriate contacts.
Role overview The Senior Customer Support Specialist at Paddle is based in Toronto and plays a central role in helping clients make the most of Paddle's services. This position centers on assisting customers, resolving their issues, and ensuring every interaction is clear and helpful. The work involves both direct support and contributing to the ongoing improvement of Paddle's customer service approach. What you will do Respond to client questions and provide troubleshooting support for any problems they encounter Address customer concerns with careful attention to detail Help the team refine and improve customer support processes Share insights that can enhance the overall client experience at Paddle Location This position is located in Toronto.
Primary Skills: Production Support / Application Support, SQL, UnixWe are seeking a dedicated and skilled Production Support / Application Support Specialist who will be crucial in maintaining the integrity and performance of our applications. The ideal candidate will possess the ability to write database scripts and SQL queries, as well as experience in Java scripting. Familiarity with technologies such as Netezza, Datasynaps, and Gemfire will be considered an advantage.Key Responsibilities:Serve as the primary contact for production escalations, effectively communicating with offshore teams, business partners, and various stakeholders.Diagnose issues to determine root causes and delegate tasks to appropriate resources for resolution.Take ownership of incidents and ensure follow-up until resolution is achieved.Provide consultative support and design input for user requirements, functional specifications, data analysis, and testing strategies.Plan and coordinate application promotions during parallel testing and user acceptance testing phases.Be prepared to work shifts and provide extended support for emergencies.
Join Viewline Ventures as a Tech Support Specialist, where you will play a crucial role in ensuring our clients receive top-notch technical assistance. You will be responsible for troubleshooting and resolving a variety of technical issues, guiding customers through step-by-step solutions, and providing exceptional service to enhance user experience. Ideal candidates will have a passion for technology and a commitment to helping others.
About the Role:We are seeking a dynamic Technical Support Analyst to join our team at ION, specializing in providing first and second-level support for Fidessa applications. In this fast-paced and innovative environment, you will engage in hands-on technical support within a production setting, utilizing your in-depth technical expertise and creative problem-solving skills to address complex issues. Ideal candidates will exhibit a strong technical foundation and a keen interest in the financial sector, particularly in equities and futures & options asset classes. This position is an excellent fit for recent graduates or individuals with up to three years of relevant experience. We pride ourselves on fostering internal growth, and this role offers a clear career trajectory for those interested in technology, financial products, trading, client support, product management, or technical account management.Fidessa, a proud member of the ION Group, delivers cutting-edge trading, investment, and information solutions to the global financial community. In a world where new technologies, regulations, and challenges emerge rapidly, our ability to identify trends and adapt swiftly transforms change into opportunity. This is why 85% of the world’s leading financial institutions rely on Fidessa for their multi-asset trading and investment infrastructure, market data, analysis, and decision-making technology. With $10 trillion in transactions facilitated through our global network each year, we offer unparalleled access to the largest and most influential trading community, including global institutions, investment banks, boutique brokers, and niche hedge funds.The Americas Technical Support team plays a pivotal role in providing technical application support to our equities and derivatives clients and is integral to ION Markets' global support team. Our responsibilities include technical investigations, customer updates, and reporting software defects to development teams. Additionally, we lead service restoration during software or hardware failures, engage in capacity planning, and conduct Business Continuity testing for our hosted environment. Our fast-paced team stays ahead of regulatory changes and technological advancements.
The Trade Desk is a pioneering global technology company dedicated to fostering a more open and equitable internet for all through innovative advertising solutions. With the capability to process over 1 trillion queries daily, our platform operates at an unmatched scale. We pride ourselves on cultivating an award-winning culture founded on trust, ownership, empathy, and collaboration. At The Trade Desk, we appreciate the unique experiences and perspectives each individual brings, and we are committed to creating inclusive environments where everyone can express their true selves at work.Are you driven by the challenge of solving complex problems on a large scale? Do you want to be part of a vibrant, globally-connected team where your contributions have a significant impact on refining the media ecosystem? Join us and discover why Fortune magazine consistently names The Trade Desk among the top small to medium-sized workplaces worldwide.ABOUT THE ROLEAs a Data Scientist at The Trade Desk, you will collaborate closely with engineering teams throughout the entire product lifecycle, from conception through to production and monitoring. Our data scientists take full ownership, actively engaging in the design, research, development, and delivery of data-centric products that serve our clients and traders.This role focuses on applying cutting-edge modeling techniques to tackle measurement challenges within the Advertising Technology sector. You will gather and analyze data, investigate methodologies, design experiments to validate model outcomes, and implement research findings into production. While you will work across various measurement methods in AdTech, your primary focus will be on advancing both internal and external clients towards more sophisticated measurement solutions that demonstrate the causal impact of ads served through the TTD platform. Your efforts will contribute to enhancing the accessibility and effectiveness of causal lift on our platform.The key responsibilities include:- Evaluate, explore, and deploy models to address the question: 'Are TTD ads driving incremental lift?'- Define and develop methodologies to optimize for causal effects.- Investigate data from multiple sources within TTD and create ETL pipelines for model training.- Design and analyze experiments (e.g., A/B testing) to validate model results.- Collaborate with cross-functional stakeholders to devise the best implementation and testing strategies.
Feb 18, 2026
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