Product Manager, Driver Experience

Role overview Lyft is looking for a Product Manager to focus on Driver Experience in Toronto. This role centers on improving how drivers interact with the platform and shaping the features that matter most to them. The work directly impacts driver satisfaction and engagement. What you will do Lead cross-functional teams to design and launch new features for …

Geotab is looking for a Senior Product Designer to join the Fleet Experience team. This position centers on designing effective solutions for fleet management, with the option to work from Oakville, Toronto, or Waterloo in Ontario. Key responsibilities Collaborate with teams across disciplines to design products that address user needs. Create intuitive interfaces to enhance the overall customer experience. Develop user experiences that align with business objectives. Work locations Oakville, Ontario - Canada Toronto, Ontario - Canada Waterloo, Ontario - Canada

Join Cohere as a Product Manager for Platform Experience & Developer Product. In this pivotal role, you will lead the development of innovative platform solutions that enhance user experience and empower developers. Collaborate with cross-functional teams to define product vision, prioritize features, and deliver high-quality products that align with market needs.

Build it, Ship it, Own itAt Sangoma, we develop innovative technology that ensures seamless connectivity for businesses. Each call, transfer, and interaction is crucial to our mission. As a UX Product Designer, you will be at the heart of this endeavor, influencing how work unfolds in high-stakes settings through our devices. From front desks to contact centers, your design will enhance the speed, clarity, and reliability of communication. If you are passionate about creating efficient systems that work seamlessly, this role is for you.We are on the lookout for a talented UX Product Designer who will play a vital role in refining the user experience of Sangoma’s desk phones and telephony devices, specifically focusing on embedded, hardware-constrained environments. Your designs will not only focus on aesthetics but will also enhance functionality, ensuring that our desk phone products facilitate clear, efficient, and predictable communication workflows.While this is a remote position, candidates in Eastern or Central time zones are preferred.

Join Lyft as a Product Analyst focusing on enhancing the Rider Experience. In this role, you will analyze data and feedback to shape the future of our platform. Your insights will directly impact our riders' experiences, ensuring they receive the highest level of service and satisfaction.

Hello! We are Fever, the premier technology platform for culture and live entertainment.Our mission is to make culture and entertainment accessible to all. With our state-of-the-art technology and data-driven strategies, we are transforming how audiences connect with live events. Every month, our platform captivates over 300 million individuals across 40+ countries, inspiring them to embrace memorable experiences while empowering event creators to innovate and expand their reach.Our achievements include partnerships with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, as well as the presentation of internationally recognized award-winning experiences, supported by top-tier global investors. Impressive, right?To fulfill our mission, we seek forward-thinking innovators with a proactive mindset who are excited to shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s dive into the specifics of this role and how you will contribute to Fever’s mission.See French version below / Version française ci-dessousWho You’ll Collaborate WithJoin our Toronto office, where you will engage directly with our partners, suppliers, and venues. This role is pivotal in helping Fever expand its portfolio of original events, collaborating across departments from Marketing to Operations. You will become part of a dynamic team comprised of passionate and diverse individuals with backgrounds at McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.About the Role:We are seeking a dedicated, experienced, and detail-oriented Production Director to join the Fever Originals team. In this role, you will oversee the comprehensive production of intricate live entertainment experiences, which may include the creation of permanent or semi-permanent physical venues, ensuring timely, budget-friendly, and high-quality project delivery.This position encompasses technical production, creative development, budgeting, process management, and leadership responsibilities.

Join our dynamic team at zip as a Product Manager specializing in Onboarding, where you will lead the charge in enhancing our user experience and ensuring seamless integration for new customers. Your role will involve collaborating closely with cross-functional teams to develop strategies that drive user satisfaction and retention.

Role overview Marqeta is seeking a Customer Experience Manager to guide how clients and cardholders engage with its products and services. The position is open to candidates based in Toronto or Vancouver, with remote work available from anywhere in Ontario or British Columbia. What you will do Redesign and enhance customer and cardholder experiences to support business goals. Collect and analyze both direct and indirect feedback to identify trends, pain points, and opportunities for improvement throughout the customer journey. Turn complex data and ambiguous issues into clear, actionable recommendations, and oversee these initiatives from concept through execution. Shape and influence customer experience strategy, ensuring purposeful design and connecting strategy to practical outcomes. Foster a culture of continuous improvement and focus on measurable gains in customer satisfaction. Work location This role follows Marqeta’s Flexible First policy. Work remotely from anywhere in Ontario or British Columbia. Additional information This posting is not for an immediate vacancy.

Role Overview Monks is looking for a Senior Experience Producer in Toronto, Ontario. This role leads projects that shape engaging user experiences and brings creative concepts to life. Collaboration with teams across disciplines sits at the core of the work, ensuring each project moves from idea to execution smoothly. What You Will Do Lead projects focused on user experience from start to finish Work closely with cross-functional teams to deliver strong results Help define and advance the vision for digital experiences at Monks

Are you seeking an exciting and rewarding career with ample opportunities for growth and development?Do you have a genuine enthusiasm for assisting others and delivering exceptional customer service?Would you like to join a vibrant and collaborative team?If you answered YES to all three questions, we invite you to consider a position with us! XYZ Storage stands as the leading self-storage provider in Canada.We are currently looking for a Client Experience Manager (CEM) to become a vital part of our expanding team in this established role.Compensation:$19.50 - $21.00 per hourGenerous Quarterly Bonus up to $2,100 annuallyRRSP Program with Matching up to $500 per yearAdditional Perks:Complimentary LunchComprehensive Benefits ProgramPaid Professional Development CoursesPaid Personal DaysMilestone Recognition Awards and GiftsMentorship OpportunitiesDefined Career PathPaid Training SessionsBirthday Recognition and GiftsOur Supportive Culture:We pride ourselves on being anything but a conventional corporate team. We foster a family-like atmosphere where your career growth is nurtured and encouraged. We believe in balancing professionalism with fun while committing to providing outstanding service to our customers. Our goal is to always act in the best interest of our clients.We are dedicated to taking care of our employees through generous benefits and opportunities for advancement. In turn, we expect our team members to exceed our customers' expectations.Position Overview:As a Client Experience Manager, your primary focus will be to uphold XYZ Storage's reputation for exceptional customer service. Alongside assisting clients and renting storage units, you will also engage in daily operations and sales activities.The Client Experience Manager role encompasses three core areas:Client ServiceShowcasing available storage units to customersFacilitating unit rentalsSelling merchandise and servicesFacility OperationManaging the opening and closing of the facilityMaintaining cleanliness and presentation of all areasConducting locker checksCleaning the office and kitchen spacesEnsuring trucks are well-kept, clean, and parked orderlySalesThis role requires strong sales capabilities, coupled with an ability to effectively communicate why we are the best choice for potential customers who may be exploring options. Ideal candidates will demonstrate confidence and quickly assess the needs of our leads.

Join Stripe as the Engineering Manager overseeing Agent Experiences, a pivotal role where you will lead the development of innovative solutions to enhance customer interactions. You will collaborate with cross-functional teams to drive product vision and execution, ensuring a seamless experience for our users.

As the Client Experience Manager at Cavell Risk, you will play a pivotal role in delivering exceptional insurance brokerage services to our clients. You will be the primary point of contact for clients, expertly managing relationships and ensuring high levels of customer satisfaction. In this dynamic position, you will also support our sales and marketing initiatives, driving our firm's success. Note: A valid RIBO license is mandatory for this role.

Hootsuite is seeking a dynamic and detail-oriented Customer Experience Operations Manager to take charge as the primary technical administrator and subject matter expert for our Customer Office technology stack and associated platforms. Reporting to the Senior Director, you will spearhead the management and optimization of system configurations, workflows, automations, integrations, and reporting to bolster customer engagement strategies and operational efficiencies. In this pivotal role, you will enhance workflow design and implement AI-driven automation throughout the customer lifecycle, aiming to boost efficiency, simplify processes, and elevate service delivery standards.This position is available for remote applicants across Canada and the USA (in states/provinces where hiring is permitted), unless located within commuting distance of our Toronto or Vancouver offices.

Overview: The Product Manager on Guidepoint’s Product team plays a pivotal role in supporting the execution of our product roadmap. This dynamic individual is expected to be highly motivated and a self-starter, capable of thriving both independently and collaboratively within teams. You will engage closely with senior product managers, designers, engineers, and various business stakeholders, gaining invaluable hands-on experience throughout the product lifecycle and making a substantial impact on project execution. This position is a hybrid role based out of our Toronto office. Key Responsibilities: Collaborate cross-functionally to document and develop product features, ensuring clarity on feature details. Work alongside Product Managers to oversee the product backlog, including writing and prioritizing user stories. Manage feature rollouts, drive projects forward, maintain stakeholder communication, and create updated materials. Handle internal reporting to provide product managers with timely and accurate data. Utilize analytics tools to analyze user data and formulate initial insights. Identify dependencies and manage potential risks by proposing mitigation strategies. Qualifications: At least 5 years of relevant experience in product management. Minimum of 2 years working in an Agile development environment. Strong understanding of the software development lifecycle. Experience with quarterly planning processes. High degree of empathy towards user challenges. Creative and innovative thinker. Background in consulting, banking, or technology is preferred. Benefits: Paid Time Off Comprehensive benefits plan Company RRSP Match Development opportunities via LinkedIn Learning About Guidepoint: Guidepoint is a premier research enablement platform that enhances understanding and empowers our clients’ decision-making processes. Utilizing cutting-edge technology, real-time data, and access to hard-to-source expertise, we assist clients in converting answers into actionable insights. With a network of nearly 1.5 million experts and 1,300 employees globally, we support leading organizations by delivering on-demand intelligence and research tailored to their needs.

Role overview The Product Manager at Benevity plays a central role in shaping product direction and driving execution. Based in Toronto, this position works at the intersection of engineering, design, and business teams. The focus is on defining a clear product vision, setting priorities, and ensuring projects stay aligned with Benevity’s broader goals. What you will do Work with cross-functional partners to establish and refine the direction of Benevity’s products Prioritize new features and improvements by balancing business objectives with client needs Keep product development closely aligned with the company’s overall strategy Support efforts to improve Benevity’s offerings and deliver meaningful value to clients

Join Xplor Technologies as a Senior Product Manager where you will play a pivotal role in driving the product vision and strategy. You will collaborate with cross-functional teams to develop and enhance our product offerings, ensuring they meet market demands and customer needs. Your insights will be pivotal in shaping our roadmap and influencing product features.

NetBrain Technologies, Inc. is seeking a Product Manager based in Toronto, ON, with a hybrid work arrangement. This position plays a central role in shaping product direction and driving solutions from early ideas to launch. Collaboration with teams across the company is essential to ensure each product meets customer needs and delivers real value. Role overview The Product Manager guides products through every stage, from concept to release. The role involves close coordination with engineering, design, and other departments to keep projects on track and aligned with business goals. What you will do Lead product development from the initial idea through to launch Work alongside engineering, design, and cross-functional teams to advance projects Contribute to defining and refining product strategies Prioritize solutions that address customer challenges

About the RoleJoin an innovative and collaborative team that excels in delivering exceptional client experiences. As an Account Executive for Experience Management Solutions, you will play a pivotal role in guiding our clients through their digital transformation journeys, leveraging the power of experience management to drive growth and success. You will manage a diverse portfolio of enterprise and mid-market accounts, partnering with senior stakeholders to redefine how feedback from customers, employees, and products can enhance profitability. If you are enthusiastic about consultative selling, thought leadership, and creating long-term value for clients, we invite you to apply for this dynamic position. About UsOptimus SBR is a premier management consulting firm recognized as one of the best workplaces in Professional Services 2024 by Great Place to Work® and as one of Canada’s Most Admired Corporate Cultures™ by Waterstone Human Capital®. We empower organizations to achieve what seems impossible.Our dedicated team of consultants is committed to delivering innovative and impactful results swiftly. As the largest independently owned Canadian management consulting firm, we prioritize our people and culture, attracting the best talent who are curious, entrepreneurial, hardworking, and bold. Culture is Everything. Period.Our consistent recognition as one of North America's top workplaces reflects our commitment to a culture that values growth and individual contributions. We foster an engaging work environment that includes employee-led committees, celebratory events, and dedicated learning paths.

At Veeva, we are seeking an experienced and dynamic Senior Product Manager to join our innovative team in Toronto. This role offers an exciting opportunity to lead product strategy and development, driving forward our vision in the life sciences industry. You will collaborate with cross-functional teams to define product requirements, prioritize initiatives, and ensure successful product launches.The ideal candidate is a strategic thinker with a proven track record in product management, coupled with a passion for delivering exceptional customer experiences. If you thrive in a fast-paced environment and are eager to make a significant impact, we would love to hear from you.

Join our dynamic team at Indigo Books & Music Inc. as a Product Operations Manager. In this pivotal role, you will oversee the product lifecycle from concept to delivery, ensuring our offerings are aligned with customer needs and market trends. You will collaborate closely with cross-functional teams, enhancing operational efficiency and driving product success.