Senior Business Operations Manager

About Us:Zensurance is at the forefront of transforming commercial insurance for Canadian businesses. As a prominent InsurTech company, we simplify the process of obtaining the right coverage, making it swift and easily accessible through a digital-first approach. Our innovative platform merges cutting-edge technology with extensive industry knowledge to pro…

Samsara seeks a Business Operations Manager to join the Technical Support Operations team. This position is remote and based in Toronto. The focus is on refining business processes and advancing operational objectives within technical support. Key responsibilities Collaborate with teams throughout the company to enhance customer support initiatives Find and implement ways to streamline workflows and improve efficiency Apply data analysis to inform and support strategic decisions Impact This role plays a central part in shaping how Samsara delivers technical support by making processes more effective and efficient.

About Clutch: At Clutch, we are passionately committed to transforming the car buying, selling, and ownership experience for our customers. Are you ready to join us in this mission? As Canada's largest online used car retailer, we pride ourselves on providing a seamless and hassle-free car buying journey. Customers can explore a vast selection of vehicles from the comfort of their homes, enjoy delivery right to their doorsteps, and benefit from our 10-Day Money-Back Guarantee. And that’s just the beginning. Recognized for five consecutive years on the Globe & Mail’s list of the Top Growing Companies in Canada, and featured on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we are eager to expand our dynamic team with motivated, curious, and hardworking professionals. Founded in 2017 and headquartered in Toronto, Clutch operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. We are supported by a range of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. Discover more at clutch.ca. About the Role: We are on the lookout for a Senior Manager of Strategy & Operations to join our Vehicle Markets Group / Pricing Team. In this pivotal role, you will be responsible for transforming complex pricing and operational data into clear, actionable strategies. This includes owning reporting, frameworks, and cross-functional execution that enhances funnel conversion, margin expansion, and inventory efficiency across retail, wholesale, and export markets. You will convert market insights into playbooks that propel growth—optimizing our conversion engine, refining day-0 pricing and aging rules, and guiding inventory management for optimal value. You will also manage the reporting cadence and strategic projects that ensure alignment among executives, translating insights into actionable steps to meet our ambitious growth and margin-expansion targets. Essentially, you will act as the strategic connector between analytics and execution.

We are seeking a dynamic and results-driven Revenue Operations Manager to join our team at adaptive-ml. This pivotal role will be responsible for optimizing our revenue processes, enhancing operational efficiency, and driving strategic initiatives that align with our business objectives. You will work closely with sales, marketing, and customer success teams to ensure seamless revenue generation and customer satisfaction.

Hello and welcome! Are you exploring new career opportunities? You may have just found the perfect fit!As a pivotal element of our growth strategy, Revenue Operations plays a vital role in the planning, execution, and scaling of our go-to-market initiatives. In the role of Senior Manager, Revenue Operations, you will spearhead our regional RevOps function and cultivate a high-performing team that serves as a strategic ally to our Go-To-Market (GTM) leadership. You will establish top-tier operational practices across forecasting, pipeline performance, and KPI governance—ensuring that our leaders have reliable insights, defined accountability, and the agility to respond swiftly.In this influential position, you will define, monitor, and refine KPIs spanning the entire customer lifecycle—clarifying what matters, why it matters, and what steps are necessary to enhance results. You will collaborate closely with Finance, GTM, Product, and Enablement teams to develop investment cases, boost productivity and capacity, and streamline processes that foster predictability and profitable growth. This role demands high-impact leadership, combining strategic foresight, analytical rigor, and cross-functional influence to drive tangible business outcomes.Your Responsibilities:In your capacity as Senior Manager, Revenue Operations, you will guide the NOAM Retail RevOps strategy and execution for the region—ensuring operational excellence, robust governance, and a consistent GTM rhythm that aligns with revenue and profitability objectives. You will convert company OKRs into actionable plans, metrics, and operational rhythms that foster clarity, alignment, and performance.Weekly Performance Review and Forecast/Pipeline CadenceLead the weekly business cadence with GTM leadership, delivering comprehensive insights on pipeline health, performance trends, risks, and necessary actions.Ensure rigorous forecasting across EOM / EOQ / EOY, maintaining accuracy, consistency, and accountability across teams.Adapt KPI frameworks as business conditions evolve—introducing new metrics and scorecards to enhance decision-making and execution.Bi-weekly Performance Deep Dives (AE & AM)Facilitate bi-weekly in-depth analyses of New Business and Account Management performance at both the representative and segment levels.Identify key indicators, conversion trends, and execution gaps; translate insights into prioritized actions with GTM leaders and Enablement.

Greetings! We are Fever, the premier technology platform dedicated to culture and live entertainment.Our vision is to make cultural experiences and entertainment accessible to everyone. Leveraging our state-of-the-art technology and data-driven insights, we are transforming how individuals interact with live events.Each month, our platform motivates over 300 million users across more than 40 countries to discover remarkable experiences while enabling event creators to leverage our technology for growth, innovation, and audience expansion.Our achievements? We've partnered with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, curated internationally acclaimed experiences, and gained support from top-tier global investors! Impressive, right?To further our mission, we are seeking innovative thinkers with a proactive attitude who are excited to shape the future of entertainment!Are you ready to join the adventure?You will:Establish and nurture strong business relationships with leading producers, creators, venues, and key stakeholders in the entertainment and live events landscape.Formulate and execute a growth strategy tailored to the market, adopting an innovative and effective approach to enhance Fever's regional presence.Oversee the commercial strategy with significant partners, ensuring mutual value creation and a sustainable partnership between Fever and event organizers.Utilize your exceptional organizational skills to effectively manage and expand a diverse client base.Work closely with cross-functional teams to drive partner growth across Canada.

Hello and welcome! Are you on the lookout for an exciting new challenge? Or perhaps you're just exploring the options available in the market? Either way, you're in the right spot! As a pivotal driver of our go-to-market strategy, Revenue Operations plays a crucial role in our planning and execution processes. In the position of Senior Manager, Revenue Operations, you will lead the regional RevOps team, cultivating a high-performing environment that serves as a strategic partner to our GTM leadership. You will implement a top-tier operational rhythm that encompasses forecasting, pipeline performance, and KPI governance—empowering leaders with reliable insights, accountability, and the agility to act swiftly. Your responsibilities will include defining, monitoring, and evolving KPIs throughout the customer lifecycle, providing clarity on essential metrics, their significance, and the necessary actions to enhance outcomes. You will collaborate closely with Finance, GTM, Product, and Enablement teams to craft investment cases, boost productivity and capacity, and develop scalable processes that promote predictability and profitable growth. This is a high-impact leadership role that blends strategic planning, analytical rigor, and cross-functional influence to achieve measurable business results. Key Responsibilities: As the Senior Manager of Revenue Operations, you will spearhead the NOAM Retail RevOps strategy and execution for your region—ensuring operational excellence, robust governance, and a consistent GTM cadence that aligns with revenue and profitability goals. You will transform company OKRs into actionable plans, metrics, and operational rhythms that foster clarity, alignment, and performance. Weekly Performance Review and Forecast/Pipeline Cadence Lead the weekly business rhythm with GTM leadership, presenting a clear narrative on pipeline health, performance trends, risks, and necessary actions. Ensure rigorous forecasting processes across EOM, EOQ, and EOY, maintaining accuracy, consistency, and accountability across teams. Adapt KPI frameworks as business needs evolve—introducing innovative metrics and scorecards that enhance decision-making and execution. Bi-weekly Performance Deep Dives (AE & AM) Conduct bi-weekly deep dives into New Business and Account Management performance at both representative and segment levels. Identify leading indicators, conversion trends, and execution gaps; collaborate with GTM leaders and Enablement to translate insights into prioritized actions. Proactively surface pipeline risks and opportunities, ensuring follow-through with clear ownership, timelines, and measurable outcomes.

This role is Hybrid and will require presence in our Toronto, ON office 2 days a week. OpenTable has been a leader in the restaurant industry for over 25 years, serving millions of diners and collaborating with more than 60,000 restaurant partners. As a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), we are committed to empowering restaurants to flourish by providing innovative technology that allows them to focus on their teams, guests, and profitability while enabling diners to effortlessly find and reserve their ideal dining experiences. At OpenTable, every team member plays a crucial role in our mission and culture, which is rooted in hospitality and the care for others. You will join a global team and contribute to our portfolio of metasearch brands. The Senior Manager, Revenue Strategy & Operations will lead various sales and services programs, initiatives, and analytical efforts. The ideal candidate will possess the ability to manipulate large data sets to identify trends and provide actionable recommendations. This role will require collaboration with multiple departments, including executive leadership, sales, marketing, finance, product, and data engineering, to support the design, implementation, and optimization of business strategies. You will deliver data-driven insights to internal stakeholders to shape both short- and long-term strategic plans. A strong understanding of the correlation between clean data, efficient processes, and impactful reporting is essential. As a Senior Manager, you should have a comprehensive understanding of the OpenTable Sales and Services organization, or the capacity to acquire this knowledge. This role demands excellent communication, project management, and data analysis skills, along with a comfort in formulating strategic recommendations. Proficiency with Salesforce, reporting tools such as Preset, SQL queries, and a background in finance or analytics is required.

Join Clutch in Transforming the Car Buying ExperienceAt Clutch, we're dedicated to revolutionizing how people buy, sell, and own cars. Are you ready to be a part of this exciting journey?As Canada's largest online used car retailer, Clutch provides a seamless and hassle-free car-buying experience. Customers can explore a vast selection of vehicles from the comfort of their homes, have their chosen car delivered right to their doorstep, and enjoy our 10-Day Money-Back Guarantee for peace of mind.We are honored to be recognized for our rapid growth, making it to the Globe & Mail’s list of the Top Growing Companies in Canada for two consecutive years, alongside esteemed placements in Deloitte’s Technology Fast 50™ and Fast 500™ rankings. We invite motivated and driven individuals to join our expanding team.Founded in 2017 and headquartered in Toronto, Clutch currently operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Our company is backed by leading investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

Lyft is looking for a Senior Technical Operations Program Manager to join the team in Toronto, Canada. This role sits within Corporate Engineering, IT, Privacy, and Security, working closely with business leaders and technology teams to deliver high-impact programs that support Lyft's mission and workforce. Role Overview The Senior Technical Operations Program Manager leads strategic initiatives that help teams across Lyft operate more efficiently and effectively. This position acts as a connector between departments, ensuring alignment on goals and measurable outcomes. The focus is on enabling teams with technology and processes that support Lyft’s broader objectives. What You Will Do Drive high-value technical and operational programs from planning through execution Collaborate with business partners and technical teams to deliver results Align stakeholders around a shared vision and clear priorities Foster strong relationships across departments to support program success Who You Are Experienced in technical operations or program management at a senior level Skilled at building partnerships and communicating with both business and technical teams Comfortable leading cross-functional initiatives and measuring impact Committed to supporting a diverse and inclusive workplace Lyft values every team member and is dedicated to creating an environment where all employees can thrive. Candidates from all backgrounds are encouraged to apply.

Join mecka.ai as a Senior Operations Lead, where you will play a crucial role in optimizing our operational strategies and leading a dedicated team to achieve excellence. In this position, you will harness data-driven insights to streamline processes, enhance productivity, and drive sustainable growth.Your responsibilities will include overseeing daily operations, implementing best practices, and collaborating with cross-functional teams to ensure alignment with organizational goals. If you are passionate about operational efficiency and possess exceptional leadership skills, we want to hear from you!

Join Opendoor as a Senior Manager of Growth Marketing Operations, where you'll lead strategic marketing initiatives to drive customer acquisition and retention. In this pivotal role, you will oversee the development and implementation of data-driven marketing strategies, optimizing our marketing funnel to enhance overall performance. You'll collaborate with cross-functional teams and provide insights to shape our growth trajectory.

About BreeBree is a cutting-edge consumer finance platform dedicated to providing superior, faster, and more affordable financial services to the majority of Canadians living paycheck to paycheck. Since our participation in Y Combinator in 2021 and securing a $2M seed funding soon after, we've experienced impressive double-digit growth monthly while maintaining profitability. Our organizational culture emphasizes high ownership, a proactive approach to action, relentless problem-solving, and the commitment to continuous improvement, striving to be 1% better every day.About the RoleWe are looking for a detail-oriented and analytical Business Operations Analyst / Associate who will play a pivotal role in enhancing efficiency and fostering scalable growth. In this position, you will refine essential business processes and transform raw operational data into insightful, actionable strategies. You will be a vital resource for our executive team, directly impacting our fast-paced growth environment by ensuring operational excellence and data-driven decision making.What You'll DoBusiness Operations & Reporting: Enhance executive clarity by thoroughly analyzing data to identify opportunities for improvement, quantifying financial impacts, and assessing strategic trade-offs for critical business decisions.Cross-Functional Collaboration: Serve as an essential operational partner, working closely with Product, Engineering, and Customer Support teams to implement impactful growth initiatives.Operational Excellence: Detect systemic gaps and opportunities within our core operations, conduct root cause investigations, and design/implement scalable, automated solutions that drive efficiency and process excellence.Special Projects: Proactively address ad-hoc requests and lead a variety of high-impact projects from initial research and proposal stages to full-scale implementation.

We are seeking a highly skilled Senior IT Business Analyst to join our dynamic team at EntireHire in Toronto. The ideal candidate will play a crucial role in bridging the gap between IT and business objectives, ensuring that technology solutions align with strategic goals.Key Responsibilities:Lead the analysis, specification, and validation of business requirements.Collaborate with stakeholders to identify opportunities for technology-driven enhancements.Facilitate Joint Application Development (JAD) sessions to gather requirements effectively.Work with development teams to ensure solutions meet business needs and expectations.Utilize knowledge of UML and SDLC methodologies to document and design processes.Join us to make a significant impact in the Financial Industry, where your expertise will help shape innovative solutions!

Wisedocs AI is a rapidly expanding, venture-funded AI platform revolutionizing the way insurance companies evaluate claims. With approximately $20 million USD raised, a global workforce of over 100 team members, and more than 90 clients across North America and Australia, we are witnessing a year-over-year revenue increase.Founded by industry veterans who have navigated the claims process, Wisedocs blends extensive domain expertise with cutting-edge AI trained on over 100 million documents. Our platform simplifies complex medical records into concise, structured insights, supported by expert human oversight.Join our mission-driven team dedicated to developing intelligent products that simplify complexity, speed up decision-making, and create meaningful impact when it matters most.Role SummaryAt Wisedocs, we are constructing the infrastructure that underpins modern insurance and legal document review, and our revenue engine is rapidly expanding. As Marketing, Sales, and Customer Success scale concurrently, we are seeking an individual who can integrate the GTM (Go-to-Market) strategy: an innovator who constructs systems, highlights signals, and transforms data into actionable decisions that propel our business forward.The Senior Manager of Revenue Operations will oversee our complete GTM tech stack—from conceptualization to implementation. You will design the reporting framework that our Senior Leadership Team (SLT) relies on, driving daily performance across our customer-facing teams.This position is ideal for someone who is outcome-oriented, proactive, and possesses a strong perspective. If you seek a defined backlog and a steady scope, this role may not be for you. However, if you aspire to take ownership of a function and influence how a scaling company operates its revenue engine, this is the opportunity for you.Your Responsibilities:GTM Technology & SystemsLead the configuration, administration, and evolution of HubSpot and the wider GTM tech stack (SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, Koalify, and others).Assess new technology solutions to enhance and modernize our revenue generation engine.Facilitate integrations and data flows across platforms to ensure a single source of truth for the revenue organization.Provide support to end-users as required.Reporting, Analytics & InsightsEstablish and manage the GTM reporting infrastructure utilized by senior leadership, encompassing pipeline, conversion, retention, and expansion metrics.Address ad-hoc analysis requests with context and insight—not merely figures.Proactively identify trends, anomalies, and opportunities, consistently accompanied by recommendations.

Join Marqeta as a Senior Product Manager for our Dashboard & Enterprise Operational Platforms, where you will spearhead the strategy, development, and continuous enhancement of systems that drive efficient financial operations at scale. You will take ownership of the Marqeta Dashboard, our primary operational interface utilized by customers, bank partners, and internal teams to manage card programs, analyze transactions, resolve disputes, and track performance metrics. Your role will involve constructing tools that empower operations teams to navigate financial products securely and effectively, simplifying intricate workflows into user-friendly, scalable systems. This will include opportunities to implement AI-driven automation, enhance operational transparency, and minimize manual tasks across the platform. You will collaborate with Engineering, Design, Risk, Compliance, Customer Experience, and Data teams to deliver impactful solutions integral to Marqeta's operations. The Marqeta Dashboard is the hub of operations, enabling customers to manage their programs, address issues, and gain control over their financial products. This position is pivotal in shaping the evolution of the user experience — transforming operational challenges into scalable, intelligent systems that foster efficiency, visibility, and growth. At Marqeta, we embrace a Flexible First approach. This role allows for remote work from anywhere within Ontario, Canada. We are excited about the prospect of you joining our team!

Role overview Flywheel Digital seeks a Business Manager based in Toronto, Ontario. This position centers on shaping business strategies and refining how the company operates. The Business Manager leads projects, partners with teams across departments, and helps guide the organization toward its goals. What you will do Oversee and coordinate multiple projects from the planning stage through execution Create strategic plans that align with company objectives Collaborate with cross-functional teams to achieve results Support initiatives to improve business performance and deliver greater value to clients Work at Flywheel Digital Flywheel Digital works alongside clients to achieve measurable outcomes. The company values collaboration and ongoing improvement in every part of its work.

About UsAt Passage, we envision a future where every individual can chase their dreams without being confined by their background. We are more than a financial support platform; we serve as a vital link connecting families globally to transformative opportunities. Our core belief is that all deserving students should have the chance to pursue their ambitions, regardless of their financial circumstances.Our mission is ambitious yet straightforward: by 2030, we strive to eliminate the obstacles that prevent talented individuals from accessing the opportunities they deserve. Beginning with financial challenges, we provide loans to international students and refugees, empowering them to seek better educational prospects in Canada and to unlock a realm of possibilities not only for themselves but for their families and future generations.Please note that we uphold an in-office working policy. Candidates must either reside in Toronto or be willing to relocate and commit to a five-day-a-week in-office schedule.

Join our dynamic team at AppLovin as a Business Operations, Strategy & Product Analyst. In this role, you will play a crucial part in analyzing and enhancing our business operations and product strategies. Your insights will be invaluable in driving efficiency and innovation across our organization.

Join our dynamic team at System Canada Technologies as a Senior Business Analyst specializing in Payments. In this pivotal role, you will leverage your analytical skills to drive innovative solutions in the payment domain, ensuring our systems align with business objectives and enhance customer satisfaction.Your expertise in payment systems will help shape strategic initiatives, collaborating with cross-functional teams to analyze processes and implement improvements. This is an exciting opportunity to contribute to the future of payment technologies in a growing industry.