Technical Services Support at Lely | Truganina

Join Lely as a Technical Services Support professional, where you will be a vital part of our team dedicated to providing exceptional technical assistance and solutions to our clients. You will engage with customers to understand their needs, troubleshoot issues, and ensure the optimal performance of our innovative agricultural solutions.

Join our dynamic sales team at Crown Equipment in Truganina as an Account Manager, where you will be a pivotal player in driving sales and fostering client relationships. Reporting directly to the Sales Manager, you will be instrumental in exceeding established sales targets by nurturing existing accounts and generating new business opportunities within our materials handling and warehouse solutions sector.Key Responsibilities:Manage an assigned territory and client portfolio effectively.Identify and pursue new rental and sales opportunities to expand our customer base.Conduct a minimum number of product demonstrations each month, showcasing our solutions.Provide prompt and professional responses to customer inquiries to ensure outstanding service.Engage in weekly face-to-face visits with clients to strengthen relationships.Meet or exceed monthly order intake and sales targets, contributing to overall profitability.

Join the Junior Adventures Group as a Casual Educator at our Doherty's Creek location, where you will play a pivotal role in providing quality care and engaging educational experiences for children. As a Casual Educator, you will be responsible for creating a safe and nurturing environment, implementing fun and educational activities, and working collaboratively with a passionate team.

Lely stands at the forefront of robotic solutions within the dairy industry. Our innovative systems, including the Lely Astronaut automatic milking system, are revolutionizing farming by enhancing efficiency, animal welfare, and sustainability.We are currently in search of a skilled and dedicated Technical Services Support Specialist to bolster our regional support framework and ensure exemplary technical service across our Lely Centre network. This pivotal role is essential for upholding high service standards, aiding technicians, and fostering continuous improvement in system performance.Key Responsibilities:Delivering advanced technical support to Lely Centres and field technicians.Assisting in the installation, commissioning, and optimization of Lely robotic systems.Diagnosing and resolving intricate mechanical, electrical, and software challenges.Facilitating system start-ups and enhancing farm performance.Coaching and mentoring technicians to enhance service capabilities and consistency.Conducting audits of installations to ensure adherence to Lely standards and specifications.Providing structured feedback on system performance and identifying improvement opportunities.Contributing to service planning and ongoing improvement initiatives.This dynamic position demands strong technical expertise, sound judgment, and a solutions-oriented approach.

Attractive hourly wage plus Superannuation, Service Van, and additional allowances.Extensive training and development programs to enhance your skills.Opportunities for overtime work.Are you ready to embark on a rewarding career transition from another field and acquire new competencies that offer the chance to earn competitive hourly pay with bonuses and ample overtime potential? This opportunity is perfect for you!Become an integral part of our organization’s growth trajectory! As a Technician at Crown, you will provide outstanding customer support while conducting regular maintenance, safety inspections, and repairs on top-tier material handling equipment.We will provide you with in-depth training to help you develop essential skills and ensure your long-term success. Experience clear career advancement paths, competitive pay rates, enticing incentives, and abundant overtime opportunities.Your ResponsibilitiesImplement customer-oriented scheduled maintenance and promptly respond to breakdowns to minimize downtime and maximize customer satisfaction.Utilize mobile technology in the field to optimize your daily schedule and maintain connectivity.Keep precise inventory records for your service van and customer locations, ensuring a dependable and professional service.Enhance your expertise by collaborating with Australia’s premier clients and tackling complex challenges.Join the country's leading forklift service provider, recognized as Australia’s largest and most reliable brand in the industry.Launch your career with our comprehensive 8-week onboarding program and continuous top-notch training.Conduct both scheduled and reactive maintenance to ensure equipment operates at optimal performance.Maintain compliance and professionalism by accurately documenting all completed service records.Why Choose Crown Equipment?Become part of one of the largest family-owned forklift brands globally and receive competitive rates as a Service Technician!Transitioning from electrical or construction trades? Apply today—our training will facilitate your smooth transition!Be thoroughly prepared through our industry-leading induction program.We provide all uniforms, jackets, hats, beanies, and PPE at no cost to you.Enjoy a fully equipped service van or a weekly tool allowance.This is a full-time position with ample opportunities for overtime.Increase your earnings through our industry-leading incentive programs.Stay safe and be recognized through our Safety Recognition Program.Advance your career into management, engineering, or other internal positions.Receive continuous specialized training from industry experts.

Join our dynamic team at Crown Equipment Corporation as a Customer Quotation Specialist at our Truganina Branch. This is an exceptional opportunity for a detail-oriented and proactive professional to contribute to our Service and Parts Department. In this key role, you will be responsible for generating precise, timely, and comprehensive service quotations while upholding a high level of professionalism.Your ability to deliver outstanding customer service to both internal and external stakeholders will be essential. You will leverage your strong understanding of our services and team capabilities to enhance customer satisfaction.Key Responsibilities:Generate accurate and timely service sales quotations with effective communication to technicians, customers, and internal teams, facilitating high conversion rates from quotation to order.Handle customer inquiries, orders, and concerns professionally, providing prompt and solution-oriented service to strengthen customer relationships.Maintain meticulous records of quotations, customer interactions, pricing, and documentation, ensuring accuracy in estimates and invoices.Identify and communicate potential sales opportunities, including parts, overhauls, batteries, equipment, and rental leads to the appropriate stakeholders.Contribute to sales reporting by preparing updates on quotation activity, performance metrics, and forecasted outcomes on a daily, weekly, and monthly basis.Promote continuous improvement by collaborating with various departments, participating in sales meetings, and assisting with initiatives aimed at enhancing efficiency, customer experience, and branch performance.

Join our dynamic team as an Aftermarket Sales Representative, where your drive and expertise in service and parts sales will help fuel our growth. You will forge strong relationships, attract new business, and ensure our existing customers thrive. Collaborate with a dedicated team and make a significant impact in the material handling industry. Reporting directly to the Branch Manager, this role offers an excellent opportunity to advance your career with a leading company in the field.Key Responsibilities:Manage your accounts with precision, addressing customer needs effectively.Generate growth by acquiring new service and parts business through strategic outreach, presentations, and timely follow-ups.Finalize truck repair orders for both core and non-core products.Advocate for preventive maintenance plans, promoting these agreements to new clients.Negotiate tailored service and training agreements that provide exceptional value.Identify opportunities for upselling support products, repairs, batteries, rentals, and training services.Ensure seamless order processing with efficiency and a positive attitude.Respond to leads promptly, adhering to KPI timelines.Build enduring relationships through transparent and honest communication.Maintain organization by logging all interactions in the CRM for efficient follow-up.Qualifications:Demonstrated sales success in the industrial or capital equipment sectors.Proven track record of meeting or exceeding sales targets.Strong communication skills – articulate, persuasive, and confident.Ability to cultivate trust-based relationships with customers and colleagues.Organized, adaptable, and capable of managing priorities under pressure.Proficient in Microsoft Office and experienced with CRM systems.Skilled negotiator with a keen eye for detail.Certificate III in Business Administration or Management is preferred.

Join TOMRA as a Preventative Maintenance Trade Assistant, where you will play a crucial role in supporting our maintenance team. This full-time position is ideal for individuals looking to start their career in the maintenance and trades sector. You will assist in various preventative maintenance tasks, ensuring that our equipment operates smoothly and efficiently.

Join our vibrant team at Doherty's Creek as a Casual Educator, where you will play a pivotal role in providing engaging and inclusive educational experiences for children in our before and after school care program.As a Casual Educator, you will foster a safe and nurturing environment, encouraging children's development through play-based learning. Your creativity and enthusiasm will help shape their interests and skills, making every day a new adventure!