About the job
The Community Lead at JETSET Pilates in Tysons, VA helps shape a welcoming and lively studio atmosphere. This leadership role centers on delivering a strong client experience and maintaining consistent service standards.
Main Responsibilities
- Report directly to the General Manager.
- Supervise and support a team of Studio Leads.
- Engage in daily studio operations and front-of-house activities.
- Focus on client care and retention.
- Guide new clients through their onboarding experience.
- Drive local marketing efforts to grow the JETSET Pilates brand in the Tysons community.
- Build strong relationships with clients and foster a sense of community in the studio.
What Sets This Role Apart
- Combines leadership, sales, and client service.
- Hands-on involvement in both team management and daily studio life.
- Opportunity to make a direct impact on studio culture and client satisfaction.

