Director of KYC and Compliance Onboarding

Tipalti is a leader in the global finance automation landscape, and we are on the lookout for an innovative Director of KYC and Compliance Onboarding. This crucial leadership position is intended to elevate our compliance operations from a reactive component to a strategic driver of worldwide expansion. Reporting directly to the VP of Customer Onboarding, yo…

As the Director of Customer Onboarding at Tipalti Solutions, you will play a crucial role in delivering exceptional customer experiences. In partnership with the leadership team, you will define and execute a strategic roadmap aimed at achieving onboarding excellence. By leveraging cutting-edge technologies and AI, your focus will be on enhancing customer adoption, reducing time-to-live, and elevating implementation quality across the organization.Key Responsibilities:Leadership and Team Management:Guide, mentor, and cultivate a high-performing Customer Onboarding team.Promote a culture of excellence, teamwork, and ongoing development.Establish clear performance expectations, providing regular feedback and coaching.AI & Process Optimization:Identify and implement AI and automation technologies to streamline onboarding processes.Utilize predictive modeling and AI insights to proactively address potential risks and constraints.Formulate best practices and methodologies to improve project delivery and client satisfaction.Maintain governance frameworks for AI tools, ensuring compliance and ethical usage in onboarding.Capacity Planning and Data-Driven Resource Management:Create and enforce capacity planning processes to meet current and future demands.Utilize advanced analytics, including AI/ML, to optimize resource utilization and staffing levels.Collaborate with cross-functional teams to anticipate and plan for upcoming projects.Customer Project Delivery & Engagement:Manage the successful execution of customer projects, ensuring timely and efficient completion.Act as a trusted advisor to clients, ensuring Tipalti’s solutions align with their business goals.Serve as an escalation point for complex implementation issues.

Are you eager to launch a career that makes a significant impact worldwide? Join Trulioo, where we're revolutionizing the digital identity verification landscape as the leading global provider in this space.Imagine being at the cutting edge of technology, enhancing our award-winning platform that empowers organizations globally to streamline customer onboarding, minimize costs, and mitigate fraud. Backed by Silicon Valley investment, Trulioo is a trusted solution that verifies over 5 billion individuals and 700 million businesses across 195 countries.Trulioo is more than just a technology company; we are a collective of passionate professionals dedicated to building trust in the digital realm. Proudly recognized as a BC Top Employer for the second year in a row, we foster an inclusive, collaborative, and employee-centric work environment.With our headquarters in Vancouver and strategic offices in San Diego and Dublin, we cultivate a culture of collaboration and transparency. Our hybrid working model supports flexibility, allowing team members to work three days a week from our hub locations. Join us and be part of a team where innovation thrives and technology meets trust.

The construction sector is grappling with a critical labor shortage. As the industry reaches a pivotal moment, there is a pressing need to reimagine talent acquisition and modernize workforce strategies. Bridgit has established itself as a leader in workforce planning, collaborating with some of the largest and most sophisticated general contractors across the United States. Since our inception in 2019, we have made significant strides, and the potential for growth is immense as we continue to innovate and expand our offerings.In the role of Onboarding Manager, you will spearhead the onboarding and implementation journey for our clients. Your expertise will empower customers to fully leverage our product, setting the stage for enduring success.Your Responsibilities:Oversee the complete implementation process, including scoping, data migration, system configuration, consultations, and user training.Engage collaboratively with customers to gather requirements, establish timelines, and manage expectations.Evaluate customer data to ensure accuracy and alignment with project objectives.Develop and implement workflows that facilitate efficient platform adoption by clients.Conduct customized training sessions for customer teams, enabling them to extract maximum value from our product.Track and report on key implementation milestones, addressing issues proactively.Act as a liaison between customers and internal teams (Sales, Product, and Customer Success) to guarantee a seamless transition post-implementation.

Why Join UsAt Brex, we are revolutionizing the way companies manage their spending through our AI-driven spend platform. Our offerings include integrated corporate cards, banking services, and global payments, all complemented by intuitive software for travel and expenses. With tens of thousands of clients, from emerging startups to established enterprises like DoorDash, Flexport, and Compass, Brex empowers businesses to take control of their expenditures, streamline costs, and enhance efficiency on a global scale.Joining Brex means embracing challenges, pushing boundaries, and collaborating with some of the brightest minds in the tech industry. We are dedicated to fostering a diverse workforce and an inclusive culture, allowing your potential to expand based on your aspirations. We equip you with the tools, resources, and support necessary for your career growth.EngineeringOur engineering teams at Brex are focused on creating scalable systems with both speed and purpose. We encompass a variety of fields including Software, Data, Security, and IT, all while maintaining a high degree of autonomy and collaborative spirit. We tackle complex technical challenges, take ownership of our results, and strive for excellence at every stage—from architecture through to deployment. Here, engineering is more than just a role; it’s a craft where builders become leaders.Your RoleAs the Engineering Manager for Onboarding, you will guide a team dedicated to developing the systems and product experiences that facilitate customer activation at Brex. This includes onboarding processes, account setups, verifications, and integration workflows that enable customers to appreciate value swiftly. Success in this position requires strategic vision, operational proficiency, technical leadership, and a strong commitment to delivering seamless, AI-enhanced user experiences. The ideal candidate will have a proven track record in scaling user-facing onboarding systems and delivering exceptional product experiences while collaborating deeply with Product, Design, Operations, and Go-To-Market teams.Work EnvironmentThis role will be situated in our Vancouver office, where we embrace a hybrid work model that blends the vibrancy of office interactions with the flexibility of remote work. Currently, we require a minimum of two in-office days per week, specifically on Wednesdays and Thursdays. Starting February 2, 2026, this will increase to three days weekly, including Mondays, Wednesdays, and Thursdays. Additionally, we offer up to four weeks of fully remote work each year!ResponsibilitiesDrive business and product strategies by advocating for a seamless, intuitive, and efficient onboarding experience.

As a Customer Onboarding Manager at Tipalti, you will spearhead the implementation of our cutting-edge SaaS-based Accounts Payable automation and global payments solutions. The ideal candidate is self-driven, proactive in understanding client needs, and possesses significant experience in guiding customers through the seamless adoption of Tipalti's innovative products.Why join Tipalti?Tipalti is among the fastest-growing fintech companies worldwide, empowering finance professionals by revolutionizing their payables operations. As a well-funded late-stage startup supported by prominent investors, we raised $270 million in our 2021 Series F funding round, achieving a valuation exceeding $8.3 billion, with total funding surpassing $550 million. With a robust customer base of over 3,000 globally, Tipalti stands as one of the most valuable private fintech companies.We take pride in our collaborative culture, exceptional product quality, and the talent of our team members. Tipaltians are passionate about their work and committed to achieving outstanding results. We provide competitive benefits, a flexible work environment, career coaching, and opportunities for diverse individuals to thrive and make a meaningful impact.In this role, you will be responsible for:Leading the implementation of Tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless customer experience.Delivering exceptional service and acting as a trusted advisor and advocate for each customer throughout their journey with Tipalti.Guiding customers through the technical integration process, offering expert problem-solving assistance.Overseeing project timelines, tasks, and development efforts, ensuring customers remain on track and exceed expectations.Contributing to the internal knowledge base by capturing lessons learned and empowering colleagues.

Join aviso as a Compliance Officer specializing in Correspondent and Institutional services. In this pivotal role, you will oversee compliance operations, ensuring adherence to regulatory standards and best practices. Your expertise will guide our correspondent relationships and institutional clients, fostering a culture of compliance within the organization.

Aviso Wealth:At Aviso Wealth, we are passionate about enhancing the financial well-being of Canadians. As a premier wealth management firm, we prioritize leadership, innovation, collaboration, accountability, and community engagement. By joining our talented and dynamic team, you will experience our unique ‘oneaviso’ culture that distinguishes us in the industry. If you seek a fulfilling and challenging career at a company that values its employees, discover more about Aviso at www.aviso.ca.The Opportunity:We are seeking a dedicated Compliance Analyst to join our Compliance team for a 9-month contract. Reporting to the Manager of Compliance Strategy and Analytics, you will assist in various compliance projects, ensuring adherence to regulatory standards while supporting our risk management initiatives across wealth management operations. This role requires engagement with diverse account types, a keen understanding of financial flows, and data analysis to bolster compliance efforts within the Canadian regulatory framework.Your contribution will be vital in upholding Aviso Wealth's compliance standards, safeguarding client interests, and maintaining market integrity.

About Boomi and Our Unique ApproachAre you eager to be part of a rapidly expanding company where your contributions truly matter? At Boomi, we strive to enhance global connectivity by linking everyone to everything, anytime and anywhere. Our award-winning, intelligent integration and automation platform empowers organizations to shape the future of business. Joining Boomi means working alongside industry-leading talent and cutting-edge technology. We seek innovators with an entrepreneurial mindset who are eager to tackle complex challenges, create meaningful impacts, and contribute to our growth journey. If you resonate with this ethos, explore more at boomi.com or visit our Boomi Careers page.License Compliance InternAs a License Compliance Intern, you will collaborate closely with our customers and sales teams to ensure adherence to license agreements and royalty contracts. This internship offers you invaluable insights into compliance processes and initiatives within a dynamic business landscape.

About UsSteritech Brand Standards, a proud member of the Rentokil family in North America, stands as a global leader in pest control. With remarkable growth, we have doubled in size over the past five years. As the market leader in food safety, quality assurance, and customer experience management, we partner with some of the world's top brands across diverse sectors including manufacturing, processing, retail, food service, and hospitality. Our mission is to help our clients deliver the safest and healthiest services to their customers.Join Steritech – Your Career Growth AwaitsAt Steritech, we foster a culture of continuous learning and professional development. Many of our management team members began their careers with us as specialists, reflecting our commitment to promoting from within. When you join Steritech, you are not merely taking a job; you are embarking on a career path filled with opportunities for growth and advancement. We equip you with the tools, resources, and mentorship necessary for your success because your achievements contribute to our collective success. Become part of a team dedicated to your development, where your journey from specialist to leader can begin!Key Responsibilities of Our Food Safety and Compliance SpecialistsOur Food Safety and Compliance Specialists work closely with clients in the hotel, restaurant, and grocery sectors to uphold brand standards, ensure food quality, and deliver friendly service to customers. Responsibilities include:Conducting assessments to evaluate compliance with regulatory, industry, and proprietary brand standards.Monitoring food preparation and cooking standards to guarantee food safety, health, and sanitation practices.Collaborating with clients to identify the root causes of assessment discrepancies and formulating corrective action plans.Teaching and coaching clients on creating a safer and healthier workplace for themselves and their customers.Traveling up to 50% of the time, approximately 10 days per month, including some evenings and weekends.

About UsSteritech Brand Standards, a proud member of Rentokil, is North America's premier provider of pest control services. Over the last five years, we have doubled in size, establishing ourselves as the leading authority in food safety, quality assurance, and customer experience management. We are dedicated to aiding some of the world’s most reputable brands across various sectors, including manufacturing, processing, retail, food service, and hospitality, ensuring they deliver the safest and healthiest experiences to their customers.Grow Your Career with SteritechAt Steritech, we foster a culture that prioritizes continuous learning and professional development. Most of our management team members started their careers with us as specialists, which reflects our commitment to promoting from within and recognizing the potential of our team. By joining Steritech, you embark on a career path filled with opportunities for growth and advancement. We equip you with the tools, resources, and mentorship necessary for your success, as we believe your achievements are our achievements. Join a team committed to your development and where your journey from specialist to leader can begin!Role Overview: What Our Food Safety & Compliance Specialists DoOur Food Safety & Compliance Specialists play a vital role in assisting our hotel, restaurant, and grocery clients to uphold brand standards, ensure food quality, and deliver exceptional service. Their responsibilities include:Conducting assessments to evaluate compliance with established regulatory, industry, and proprietary brand standards.Monitoring food preparation and cooking standards to ensure adherence to food safety, health, and sanitation protocols.Collaborating with clients to identify root causes of assessment discrepancies and developing corrective action plans.Training and coaching clients to create a safer and healthier workplace for themselves and their customers.Traveling up to 50% of the time, approximately 10 days per month, which may include evenings and weekends.Qualifications: What You Need to SucceedTo thrive in this role, you should possess:Eligibility to obtain a CP-FS certification.A flexible work schedule from Sunday to Saturday to accommodate personal commitments.A willingness to travel by car and/or plane up to 50% of the time.The ability to lift up to 10 lbs to chest height, alongside skills in stooping, kneeling, crouching, and reaching.Outstanding listening and communication abilities.

As the IT Director at Thinkingbox, you will be at the forefront of driving technological innovations and strategic initiatives within our organization. Your expertise will guide our IT team, ensuring that our technological framework is robust, efficient, and aligned with our business goals.Key responsibilities include overseeing IT operations, managing technology projects, and collaborating with cross-functional teams to implement cutting-edge solutions that enhance productivity and streamline processes. You will be instrumental in shaping our IT strategy and ensuring the security and integrity of our systems.

Kabam is seeking a passionate and visionary Development Director to lead our talented team in Vancouver. In this pivotal role, you will drive innovative development strategies, oversee project lifecycles, and ensure the successful delivery of high-quality gaming experiences. Your leadership will inspire creativity and collaboration, pushing the boundaries of mobile gaming.

Join Accor Hotels as the Director of Banquets, where you will lead and manage our banquet operations to deliver exceptional guest experiences. You will be responsible for overseeing all banquet services, coordinating with various departments, and ensuring that every event meets our high standards of quality and customer satisfaction.

Join humanagency as the Director of Business Development, where you will spearhead strategic initiatives to drive growth and expand our market presence. This role demands a visionary leader who can build and nurture client relationships, identify new business opportunities, and effectively collaborate with cross-functional teams. You will play a critical role in shaping our business strategy and fostering partnerships that align with our core values.

Role overview Versaterm seeks a Director of Brand and Communications in Vancouver, British Columbia. This leadership role shapes how Versaterm is perceived by the public and strengthens the company’s corporate identity. The Director will set the direction for both brand management and communication strategy. Key responsibilities Develop and implement strategies that define and elevate the Versaterm brand Craft and execute communication plans to support business goals and reinforce company messaging Collaborate with teams across the organization to ensure consistent brand positioning on all platforms Guide marketing initiatives and storytelling efforts to build a stronger presence in the market Foster relationships with key stakeholders through clear and strategic communication Collaboration and influence This position works closely with cross-functional teams to keep messaging aligned. Every touchpoint should reflect Versaterm’s values and vision. The Director will play a central part in both internal and external communications.

Are you prepared to ignite a career that has a profound impact on individuals globally? Trulioo is seeking a Program Director to drive transformative change within the exciting field of digital identity verification. As the premier leader in our sector, we are revolutionizing the way businesses expand, innovate, and comply in the digital landscape.Imagine yourself at the cutting edge of innovation, playing a crucial role in our award-winning platform that empowers organizations around the world to swiftly onboard customers, enhance cost efficiency, and mitigate fraud. Backed by Silicon Valley resources, Trulioo serves as the trusted platform capable of verifying over 5 billion individuals and 700 million business entities across 195 countries.At Trulioo, we are more than just a technology firm. We are a collaborative alliance of dedicated professionals focused on fostering online trust — proudly recognized as a BC Top Employer for two consecutive years, underscoring our commitment to a diverse, inclusive, and employee-centric workplace.With our headquarters in Vancouver and strategic offices in San Diego and Dublin, we cultivate a culture of teamwork and transparent communication. Our work environment supports a hybrid model, with staff typically working three days a week at our hub. Join us in a place where excitement meets innovation, and contribute to a future where trust and technology converge.

Our PurposeTotal Life is dedicated to ensuring that the later stages of life are characterized by growth, purpose, and emotional well-being. We strive to transform the landscape of healthy aging by addressing the pervasive mental health challenges and anxiety that many seniors face. Our commitment lies in providing high-quality, affordable emotional support services to a demographic often neglected in the digital health evolution.As a behavioral health organization focused exclusively on the 65+ age group, our core values are built on empathy, evidence-based practices, and accessibility. We don’t merely offer therapy; we empower seniors to redefine their identities, navigate complex health transitions, and uphold a rich quality of life. By joining Total Life, you become part of a movement that aims to ensure every senior has a dedicated partner in their mental health and wellness journey.Your RoleThis is a unique opportunity to spearhead the entire demand generation function at a rapidly expanding, mission-oriented health technology company. As the Head of Growth, you will establish the team and infrastructure needed to connect Total Life with seniors, their families, and healthcare partners who require our services. You will report directly to the CEO and will have comprehensive ownership of the channels, talent, and strategies essential for member acquisition and revenue enhancement.Key ResponsibilitiesLead the partnerships initiative targeting healthcare professionals, geriatricians, Medicare plans, senior living facilities, and other healthcare referrers.Formulate a structured referral program with defined incentives, tracking mechanisms, and feedback systems.Develop scalable partnership playbooks for implementation across new regions as Total Life grows.Define and oversee brand positioning and messaging for our senior-focused mental health platform.Assemble a high-performing marketing team (content, performance, lifecycle) and manage external agencies or contractors as necessary.Enhance awareness, consideration, and conversion across both paid and organic channels directed at seniors, caregivers, and referral partners.Manage paid acquisition efforts on platforms such as Google and Meta, focusing on optimizing for member sign-ups and cost-effectiveness.Establish measurement systems including attribution, dashboards, and reporting to facilitate rapid, data-informed decisions.Lead conversion rate optimization efforts across our website and onboarding processes.Execute a comprehensive SEO strategy encompassing technical SEO, content marketing, and localized search efforts.Produce content that resonates with seniors, caregivers, and referring clinicians—establishing Total Life as a trusted authority in senior mental health.Promote long-term organic growth to lessen reliance on paid channels over time.Recruit, hire, and nurture a world-class growth team.

aviso is hiring a Director of Infrastructure Operations to join the team in Vancouver, British Columbia. This position leads the company’s infrastructure operations, with a focus on ensuring reliability, improving efficiency, and driving ongoing enhancements. Key responsibilities Create and implement strategic plans for infrastructure operations Allocate and manage resources to meet business goals Lead, mentor, and develop the infrastructure team Work closely with other departments to align infrastructure with company objectives Apply best practices and uphold compliance with industry standards Requirements Leadership experience in infrastructure operations within a complex setting Proven ability to deliver operational excellence and maintain reliability Skilled at guiding teams and encouraging innovation Comfortable collaborating across multiple departments to achieve common goals

Role overview The Director of Marketing at Thinkingbox leads the Vancouver-based marketing team, shaping strategy and guiding campaigns that build audience connections and reinforce the Thinkingbox brand. This role calls for a leader who can balance big-picture vision with hands-on execution. What you will do Define the strategic direction for all marketing initiatives Collaborate with teams across the organization to ensure marketing efforts align with business objectives Develop, launch, and oversee both digital and traditional campaigns Study market trends to inform marketing decisions and adjust strategies as needed Manage the marketing budget and allocate resources efficiently Encourage creativity and uphold high standards within the marketing department Location This role is based in Vancouver.