Patient Experience Representative

About Us At Prenuvo, we are revolutionizing the healthcare landscape by shifting from reactive "sick-care" to proactive health management. Our award-winning whole body scan is completed in under an hour, is completely safe (MRI technology contains no ionizing radiation), and is non-invasive (requires no contrast). Our innovative combination of optimized hard…

Join our dynamic team at tvg-medullallc as a Patient Experience Coordinator. In this role, you will be pivotal in enhancing the patient journey, ensuring that every interaction is seamless and positive. You will collaborate with clinical operations to implement patient-centered initiatives that improve overall satisfaction and care quality.

Join our dynamic team as a Patient Experience Coordinator at tvg-medullallc, where you will play a vital role in enhancing patient satisfaction and engagement. In this full-time position located in Vancouver, you will be responsible for facilitating communication between patients and healthcare providers, ensuring that all patient needs are met in a timely and compassionate manner.Your duties will include collecting patient feedback, analyzing data to improve service delivery, and collaborating with clinical teams to implement best practices. If you are passionate about improving patient experiences and have a knack for problem-solving, we want to hear from you!

Join our dedicated team as a Patient Experience Coordinator at Tvg-Medulla LLC in Vancouver, Washington. In this crucial role, you will be the voice of our patients, ensuring that their experiences with our clinical services are positive and supportive. Your responsibilities will include overseeing patient interactions, addressing concerns, and collaborating with clinical staff to enhance service delivery.

As a Patient Retention Specialist at Prenuvo, you will play a pivotal role in enhancing patient experience and ensuring their ongoing engagement with our services. Your responsibilities will include communicating effectively with patients, addressing their concerns, and proactively fostering a positive relationship to drive retention rates. You will utilize innovative strategies to engage with patients, helping them navigate their healthcare journey with us.

About Us At Prenuvo, we are on a mission to innovate healthcare through technology. We are seeking a passionate Staff Engineer to join our dynamic Patient Platform team. In this pivotal role, you will be instrumental in shaping the systems that facilitate patient interactions within our health technology platform, including APIs, orchestration services, and communication infrastructure (Email, SMS, notifications). As we rapidly grow and modernize our platform, you will play a key role in enhancing our event-driven architecture to accommodate increasing patient volume and complex communications. This position is crucial for guiding the evolution of our backend systems as we scale. In the capacity of Staff Engineer, you will serve as the technical leader for the Patient Platform domain, translating architectural vision into scalable, production-ready distributed systems alongside cross-functional teams. You will spearhead the advancement of our API-first architecture—defining API contracts and transitioning tightly coupled services into scalable, event-driven components. This opportunity is ideal for a senior technical leader who thrives in uncertain environments, approaches challenges pragmatically, and enjoys merging hands-on engineering with architectural strategy. Your efforts will enhance the reliability, observability, and fault tolerance of our distributed systems, reinforce our patient communication platform, and design secure systems that manage sensitive patient and identity data in regulated settings. Furthermore, you will advocate for best practices in automated testing, CI/CD, and secure development while elevating engineering standards through mentorship and technical leadership. We prefer candidates based in Vancouver, BC, who can work in a hybrid environment. However, we are open to remote candidates across Canada. Join us in reshaping the future of proactive healthcare while collaborating with cutting-edge technology and high-performing teams dedicated to making a positive impact on people's lives!

Brafton stands as a global leader in content marketing, with a presence across major cities such as Boston, London, Toronto, and Sydney. Our mission is to redefine the standards of marketing content, focusing on strategies and results that enhance SEO, social engagement, and lead generation for our diverse clientele. Our expert teams are continuously honing their skills in innovative media formats, including video production, blogging, infographic creation, and web design.This is a remote, full-time position open to candidates from across Canada. We are in search of a meticulous, strategic, and creative Digital Experience Specialist to join our UX & Brand Experience team. In this pivotal role, you will assist clients in developing goal-oriented, user-centric websites that reflect their brand identity while delivering measurable results. You will play a crucial role in the execution of website redesign projects, overseeing everything from research and analysis to content structuring, page building, and testing. Additionally, you will be involved in broader UX initiatives, market research, and brand consultancy, significantly contributing to the delivery of refined, impactful client projects.

Role overview Marqeta is seeking a Customer Experience Manager to guide how clients and cardholders engage with its products and services. The position is open to candidates based in Toronto or Vancouver, with remote work available from anywhere in Ontario or British Columbia. What you will do Redesign and enhance customer and cardholder experiences to support business goals. Collect and analyze both direct and indirect feedback to identify trends, pain points, and opportunities for improvement throughout the customer journey. Turn complex data and ambiguous issues into clear, actionable recommendations, and oversee these initiatives from concept through execution. Shape and influence customer experience strategy, ensuring purposeful design and connecting strategy to practical outcomes. Foster a culture of continuous improvement and focus on measurable gains in customer satisfaction. Work location This role follows Marqeta’s Flexible First policy. Work remotely from anywhere in Ontario or British Columbia. Additional information This posting is not for an immediate vacancy.

Join Our Innovative TeamSanctuary AI, a pioneering leader in developing dexterity-driven Physical AI for versatile robots, is on the lookout for a talented and driven Senior User Experience Designer to become a key member of our Software Development team. In your role as Senior User Experience Designer, you will craft exceptional user interactions and information architectures for Sanctuary AI’s data collection and model training platform. Your designs will facilitate the efficient harvesting of high-quality task demonstration data, critical for training our cutting-edge machine learning policies. Collaborating closely with cross-functional teams in engineering, product management, operations, and research, you will play a vital role in advancing Sanctuary’s mission to create human-like intelligence in general-purpose robots.

Hootsuite is seeking a dynamic and detail-oriented Customer Experience Operations Manager to take charge as the primary technical administrator and subject matter expert for our Customer Office technology stack and associated platforms. Reporting to the Senior Director, you will spearhead the management and optimization of system configurations, workflows, automations, integrations, and reporting to bolster customer engagement strategies and operational efficiencies. In this pivotal role, you will enhance workflow design and implement AI-driven automation throughout the customer lifecycle, aiming to boost efficiency, simplify processes, and elevate service delivery standards.This position is available for remote applicants across Canada and the USA (in states/provinces where hiring is permitted), unless located within commuting distance of our Toronto or Vancouver offices.

At Relay, we are revolutionizing the way self-made business owners manage their finances. Our digital banking platform empowers entrepreneurs by providing them with the clarity, confidence, and control they need to optimize their hard-earned dollars. By replacing financial uncertainties with real-time visibility, we help transform stress into strategic insights that fuel robust and resilient business growth.As we embark on an exciting growth phase, we are eager to expand our team of Customer Experience Specialists. This role offers a unique opportunity to support our expanding customer base while becoming an expert in Relay's offerings and the Fintech landscape.Joining Relay means contributing to impactful solutions with the potential to serve 29 million small businesses across North America. If you're passionate about growth and dedicated to solving real customer challenges, we would love to hear from you!Note: Working hours are Monday to Friday from 9:00 am - 5:30 pm PST, with potential changes based on business needs. We seek individuals who are flexible and willing to work during Canada/US statutory holidays.Key ResponsibilitiesAssist and engage customers via phone and email with empathy, professionalism, and a proactive approach.Enhance the customer experience by forging meaningful connections that go beyond surface interactions, demonstrating genuine interest in their needs.Collaborate with Engineering, Risk, Product, and other teams to troubleshoot and resolve customer issues swiftly.Take ownership of our public support knowledge base, creating and updating articles that provide customers with actionable solutions.Analyze customer interactions to gather insights that drive product and process enhancements.Work closely with Marketing, Product, and Engineering on customer pilots and feature launches.Who You AreYou possess at least 1 year of experience in customer support or a customer-facing role.You are an articulate communicator, able to convey information clearly and build rapport with customers.

Join Jobber as a Senior Product Designer dedicated to transforming customer experience! In this pivotal role, you will leverage your design expertise to create intuitive and engaging product solutions that enhance user satisfaction. Collaborate with cross-functional teams to gather insights, define user needs, and translate them into exceptional design strategies. Your passion for user-centered design will drive the creation of innovative features that resonate with our diverse customer base.

Join Steel Fabricators LLC as a Sales Representative, where you will play a pivotal role in driving our sales initiatives and expanding our client base. We are looking for a dynamic and motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.In this role, you will be responsible for identifying new business opportunities, managing client relationships, and working closely with our production team to ensure client satisfaction. You will utilize your sales skills to engage potential clients and convert leads into long-term partnerships.

About the Role Optix is hiring a Sales Development Representative in Vancouver, British Columbia. This role focuses on growing our client base and supporting the sales team’s goals. The position involves identifying potential clients, reaching out to new contacts, and building strong business relationships. What You Will Do Research markets to spot new business opportunities Generate and qualify leads for the sales pipeline Engage with prospective clients and introduce Optix’s solutions Work closely with the sales team to help meet targets Contribute ideas and effort to help drive company growth Who We’re Looking For Motivated and enthusiastic about sales Strong communicator who enjoys building relationships Comfortable with outreach and market research

Join Sophos, a global leader in cybersecurity, as a Renewals Representative for our Commercial Segment. In this dynamic role, you will be responsible for managing the renewals process for our extensive portfolio of cybersecurity solutions. Your expertise will ensure that our clients receive exceptional service and maintain their security solutions with ease.As a key member of our sales team, you will engage with clients, understand their needs, and facilitate a seamless renewal experience. If you're passionate about technology and customer service, this is the perfect opportunity to grow your career in a fast-paced environment.

Global Elite Careers is seeking a Remote Insurance Representative to join the team in Vancouver, Washington. This role focuses on assisting clients with their insurance needs, providing support from the first inquiry through to application and ongoing service. Representatives play a key part in making sure clients have a smooth and informed insurance experience. Key responsibilities Answer questions from clients about insurance products and services Process new insurance applications and manage related documentation Guide clients through each stage of their insurance journey, offering clear communication and timely updates What we look for Comfort working remotely and managing tasks independently Strong dedication to customer service and supporting others Genuine interest in developing a career in the insurance field

At Relay, we empower self-made business owners with a digital banking platform that provides the tools and insights necessary to manage their finances effectively. Our mission is to eliminate financial uncertainty and transform cash flow management into a clear, actionable strategy, enabling entrepreneurs to achieve sustainable success with their hard-earned money.We are excited to invite a Business Development Representative to our dynamic sales team. In this pivotal role, you will play a key part in Relay's customer acquisition efforts by engaging with both inbound and outbound leads, contributing significantly to our growth.As a BDR, you will initiate the sales process by showcasing the benefits of Relay's virtual banking solutions while ensuring a top-notch customer experience. If you are eager to break away from the conventional and thrive in a fast-paced startup environment, we would love to hear from you!Key ResponsibilitiesIdentify and qualify potential leads, organizing meetings with our Account Executives.Engage with prospective clients via calls, emails, texts, and social media to understand their business banking needs.Promote Relay's partnership offerings by aligning product features with the requirements of small business owners and their advisors.Achieve a high volume of meetings through proactive outbound outreach, balancing assigned accounts with self-generated leads.Gather insights during conversations to set up our Account Executives for success.Collaborate with the Sales team to enhance and streamline our sales processes.Your ProfileYou possess over 1 year of experience in a high-volume sales environment (e.g., retail, staffing agency, or previous BDR/SDR roles).You excel in both written and verbal communication.You are articulate and professional in all forms of communication.You have a strong work ethic and a passion for achieving results.

Why join usBrex is an innovative AI-driven spend management platform designed to empower businesses to spend confidently. Our services include integrated corporate cards, banking solutions, and global payment systems, complemented by user-friendly software for travel and expense management. With a diverse clientele ranging from startups to established enterprises such as DoorDash, Flexport, and Compass, Brex enables organizations to take control of their spending, cut costs, and enhance operational efficiency worldwide.At Brex, you will have the opportunity to challenge yourself, break barriers, and collaborate with some of the industry's top talents. We are dedicated to fostering a diverse workforce and an inclusive culture where your potential is only limited by your aspirations. We provide the necessary tools, resources, and support to help you advance your career.Sales at BrexThe sales team is the driving force behind Brex's growth. We focus on acquiring new customers, nurturing existing relationships, and enhancing the company's profitability. With unlimited territories and uncapped earning potential, your drive determines your success. We celebrate our successes together and recognize outstanding performance. If you're eager to sell a groundbreaking product and take ownership of your work, this is the team for you.What you’ll doIn the role of Sales Development Representative, you will be tasked with prospecting and identifying potential customers for Brex. You will collaborate closely with Account Executives to convey the unique value of Brex as a financial services solution and the advantages it offers to rapidly growing businesses. We are expanding our team quickly, which calls for a proactive mindset, a strong sense of urgency, and an enthusiasm for sales. As an SDR at Brex, you will have the chance to help establish processes and develop pipelines for deals worth $1 million right from the start.Where you’ll workThis position will be based in our Vancouver office. We operate in a hybrid environment that combines the energy of in-office collaboration with the flexibility of remote work. Currently, we require a minimum of two in-office days each week, specifically on Wednesdays and Thursdays. Starting February 2, 2026, we will require three in-office days per week: Monday, Wednesday, and Thursday. As an added benefit, we also offer up to four weeks of fully remote work per year!

Join veritree as an Enterprise Business Development Representative, where you will play a crucial role in driving our business growth through innovative strategies and relationship building. You will engage with potential clients, understand their needs, and present tailored solutions that align with our mission to create a sustainable future.

Join the Hollister Co. team as a Brand Representative at our Pacific Centre location in Vancouver. This role involves engaging with customers, promoting our brand's unique culture, and delivering exceptional service. As a Brand Representative, you will help create an inclusive and welcoming environment, embodying the values of the Hollister brand.