Remote Digital Experience Specialist - Canada

Brafton stands as a global leader in content marketing, with a presence across major cities such as Boston, London, Toronto, and Sydney. Our mission is to redefine the standards of marketing content, focusing on strategies and results that enhance SEO, social engagement, and lead generation for our diverse clientele. Our expert teams are continuously honing …

At Relay, we are revolutionizing the way self-made business owners manage their finances. Our digital banking platform empowers entrepreneurs by providing them with the clarity, confidence, and control they need to optimize their hard-earned dollars. By replacing financial uncertainties with real-time visibility, we help transform stress into strategic insights that fuel robust and resilient business growth.As we embark on an exciting growth phase, we are eager to expand our team of Customer Experience Specialists. This role offers a unique opportunity to support our expanding customer base while becoming an expert in Relay's offerings and the Fintech landscape.Joining Relay means contributing to impactful solutions with the potential to serve 29 million small businesses across North America. If you're passionate about growth and dedicated to solving real customer challenges, we would love to hear from you!Note: Working hours are Monday to Friday from 9:00 am - 5:30 pm PST, with potential changes based on business needs. We seek individuals who are flexible and willing to work during Canada/US statutory holidays.Key ResponsibilitiesAssist and engage customers via phone and email with empathy, professionalism, and a proactive approach.Enhance the customer experience by forging meaningful connections that go beyond surface interactions, demonstrating genuine interest in their needs.Collaborate with Engineering, Risk, Product, and other teams to troubleshoot and resolve customer issues swiftly.Take ownership of our public support knowledge base, creating and updating articles that provide customers with actionable solutions.Analyze customer interactions to gather insights that drive product and process enhancements.Work closely with Marketing, Product, and Engineering on customer pilots and feature launches.Who You AreYou possess at least 1 year of experience in customer support or a customer-facing role.You are an articulate communicator, able to convey information clearly and build rapport with customers.

Role overview Marqeta is seeking a Customer Experience Manager to guide how clients and cardholders engage with its products and services. The position is open to candidates based in Toronto or Vancouver, with remote work available from anywhere in Ontario or British Columbia. What you will do Redesign and enhance customer and cardholder experiences to support business goals. Collect and analyze both direct and indirect feedback to identify trends, pain points, and opportunities for improvement throughout the customer journey. Turn complex data and ambiguous issues into clear, actionable recommendations, and oversee these initiatives from concept through execution. Shape and influence customer experience strategy, ensuring purposeful design and connecting strategy to practical outcomes. Foster a culture of continuous improvement and focus on measurable gains in customer satisfaction. Work location This role follows Marqeta’s Flexible First policy. Work remotely from anywhere in Ontario or British Columbia. Additional information This posting is not for an immediate vacancy.

At Able & Howe, we champion In-source Marketing, addressing our clients' immediate resource gaps while fostering their internal marketing autonomy for the future. Our focus is on driving business growth through the development of strong leaders, and we are on the lookout for a digital marketing expert to enhance our team.We believe that exceptional marketing is a perfect combination of strategic rigor and impeccable execution. As a Digital Marketing Specialist, you will not merely manage accounts; you will serve as a trusted consultant, guiding our clients to express their value through sophisticated multi-channel campaigns. We seek someone who is passionate about ROI, adept at understanding the nuances of the user journey, and ready to take ownership of impactful projects from day one.Able & Howe is founded on the principle of transferable leadership—true leadership is contagious and can be shared across organizations. We cultivate marketing leadership, strategy, and execution within our firm and share that expertise directly with you. Over time, you will gain our knowledge, skills, and capabilities.The role includes:Executing PPC campaigns across various platforms including Google Ads, Facebook Ads, Instagram Ads, and Microsoft Ads.Developing and implementing effective SEO strategies.Conducting audits for PPC, SEO, website performance, organic social media, and more.Producing clear and engaging reports for clients.Setting up Google Analytics, GA4, and Google Tag Manager installations.Creating high-quality long-form content for websites, articles, blogs, and ebooks.Writing compelling ad copy and creative materials.Establishing email automation tagging and campaigns.Supporting Able & Howe's Marketing Directors in delivering client services.Contributing to the development of marketing plans and collaborating with client teams.Learning from seasoned marketing professionals to excel in diverse channels, strategies, and tactics.

Join Marqeta as a Product Support Engineer I, where you will be essential in enhancing customer satisfaction and ensuring the smooth operation of our innovative products and services. In this role, you will act as the primary point of contact for our clients, skillfully addressing and resolving technical challenges. You will utilize established procedural documents while performing technical analyses, all the while simplifying complex technical concepts into understandable language for our users.Your responsibilities will encompass troubleshooting issues across all facets of Marqeta's offerings, ensuring our customers receive exceptional support. For intricate problems, you will adhere to escalation protocols, collaborating with senior staff and engineering teams. At Marqeta, we recognize and appreciate the vital contribution of our Product Support Engineers in our service delivery pipeline, and we eagerly await your addition to our team.This position is fully remote within British Columbia, Canada. We invite you to apply and become part of our journey!

About DataVisor:DataVisor stands at the forefront of AI-driven fraud detection and risk management, offering unparalleled detection capabilities through our innovative SaaS platform. Our platform enables seamless data consolidation and enhancement, allowing organizations to proactively address evolving fraud and money laundering threats in real time. With proprietary unsupervised machine learning technology, advanced device intelligence, and a robust decision-making engine, our solutions deliver exceptional performance from day one. Recognized as an industry leader, DataVisor is trusted by numerous Fortune 500 companies worldwide.Our award-winning team comprises top experts in big data, machine learning, security, and scalable infrastructure, fostering a culture that values collaboration, positivity, and results. We invite you to join us!Position OverviewThe Delivery Engineering Team at DataVisor is seeking a Delivery Engineer Intern (DEI) for Summer 2026. In this role, you will leverage our cutting-edge fraud detection SaaS products to address critical fraud and risk challenges for our esteemed clients. Your responsibilities will include providing technical solutions and consultative services to a diverse portfolio of Fortune 500 customers within the FinTech, Banking, and E-commerce sectors. You will manage detection system performance, troubleshoot product issues, and offer expert guidance on utilizing our machine learning models, rules engine, and device intelligence signals to effectively combat fraud and risk. Additionally, you will collaborate with Engineering and Product teams to implement innovative ideas into our analytics solutions.This internship is ideal for students pursuing a degree in Computer Science or Computer Engineering, looking to gain practical experience in fraud detection and machine learning prior to graduation. Successful candidates may have the opportunity to transition into full-time roles upon graduation.Key Responsibilities:Collaborate with the Solution Architect to design client delivery solutions.Facilitate onboarding for new clients or new use cases for existing clients.Work with internal teams (R&D, infrastructure, algorithms) to troubleshoot and resolve client issues.Coordinate with vendors to address any requirements or issues.Develop code for integration with client systems.Document processes for each project, including design documentation, architecture, and training materials.

DataVisor stands as the foremost AI-driven Fraud and Risk Platform globally, offering unparalleled detection coverage within the industry. Its open SaaS platform facilitates seamless data consolidation and enrichment, enabling organizations to respond to rapidly evolving fraud and money laundering activities in real time. Utilizing patented unsupervised machine learning technology, advanced device intelligence, and a robust decision engine, DataVisor’s solutions deliver significant performance enhancements from day one. The platform is designed to support diverse use cases across various business units, significantly reducing the total cost of ownership compared to traditional point solutions. Recognized as an industry leader, DataVisor is trusted by numerous Fortune 500 companies worldwide.Our award-winning software platform is backed by a team of exceptional experts in big data, machine learning, security, and scalable infrastructure. We pride ourselves on a culture that is open, positive, collaborative, and results-oriented. Join us to make an impact!We are seeking a detail-oriented and analytically minded Senior Strategic Financial Analyst to be a pivotal architect of our financial planning and reporting framework.In this prominent role, you will transcend conventional reporting to become a strategic ally to our GTM, R&D, and Operations leaders. Your responsibilities will include not just tracking financial metrics but also determining the methodologies for tracking them—ensuring data integrity between our CRM (Salesforce) and Finance systems. If you possess over 5 years of experience, are a proactive problem-solver, and enjoy constructing models, optimizing deal structures, and uncovering insights that enhance revenue efficiency, we are eager to hear from you.

Are you an innovative and passionate UX/UI Designer looking for your next challenge? At System Canada Technologies, we are seeking a Senior UX/UI Designer to join our dynamic team in Vancouver on a contract basis. In this role, you will leverage your design expertise to create exceptional user experiences and interfaces for our clients. Your contributions will directly impact the usability and accessibility of our digital products.

Join AECOM as a Canada Growth Leader in Program Management, where you will play a pivotal role in driving strategic initiatives and fostering growth within our organization. In this dynamic leadership position, you will collaborate with cross-functional teams to design and implement innovative solutions that address client needs and enhance project delivery.

Elastic NV is seeking an Enterprise Account Executive in Vancouver, Canada. This position centers on growing business with major accounts across the country. The focus is on building lasting client relationships and increasing adoption of Elastic’s search solutions. Key responsibilities Develop and maintain relationships with enterprise customers throughout Canada Identify new business opportunities within existing and prospective key accounts Work toward revenue goals through a consultative sales approach Present Elastic’s suite of search solutions to both current clients and new prospects Support customer satisfaction and help establish long-term partnerships

The A. O. Garcia Agency is looking for a Remote Enrollment Specialist based in Vancouver, Washington. This position centers on supporting clients throughout the enrollment process and making sure each step goes smoothly. Role overview As a Remote Enrollment Specialist, the main focus is guiding clients through enrollment procedures. Attention to detail and clear communication are important for helping clients complete required steps and addressing any questions along the way. What you will do Assist clients during enrollment, providing support and information as needed Help ensure a positive and efficient enrollment experience Requirements Ability to work remotely Strong communication and organizational skills Comfort with client-facing tasks

SOCi, the frontrunner in AI-driven marketing solutions tailored for multi-location enterprises, is seeking a skilled Implementation Specialist. In this role, you will provide comprehensive software training and onboarding support to new SOCi clients, ensuring they are equipped for success from the outset. You'll serve as a coach during the initial implementation of their SOCi accounts, addressing any inquiries and recommending additional services such as social media and reputation management support, as well as guidance on utilizing the Facebook Business Manager.Success in this position entails collaborating across various departments including Sales, Client Success, Product, Engineering, and Marketing. You'll play a crucial role in achieving customer objectives through effective communication and teamwork.The ideal candidate will exhibit a unique combination of technical skills, interpersonal abilities, organizational acumen, and a collaborative spirit. You should be driven by a passion for enhancing customer outcomes and success.SOCi offers a competitive base salary ranging from $60,000 to $88,000 CAD, along with a performance-based bonus. Individual compensation depends on factors such as relevant experience, skills, and educational background.

Join our culinary team as a 3rd Cook at Sodexo Canada Ltd in Vancouver! We are looking for a passionate and dedicated individual to assist in the preparation and presentation of high-quality meals in a fast-paced kitchen environment. As a 3rd Cook, you will contribute to menu planning, food safety practices, and kitchen organization, ensuring a positive dining experience for our clients.

Join Speechify as a Software Engineer, Platform and be part of a dynamic team dedicated to transforming the way people consume written content. In this role, you will leverage your technical skills to enhance our platform and contribute to innovative solutions that make reading accessible for everyone.

Hootsuite is seeking a dynamic and detail-oriented Customer Experience Operations Manager to take charge as the primary technical administrator and subject matter expert for our Customer Office technology stack and associated platforms. Reporting to the Senior Director, you will spearhead the management and optimization of system configurations, workflows, automations, integrations, and reporting to bolster customer engagement strategies and operational efficiencies. In this pivotal role, you will enhance workflow design and implement AI-driven automation throughout the customer lifecycle, aiming to boost efficiency, simplify processes, and elevate service delivery standards.This position is available for remote applicants across Canada and the USA (in states/provinces where hiring is permitted), unless located within commuting distance of our Toronto or Vancouver offices.

Join our dynamic team at System Canada Technologies as a Python Developer. In this role, you will have the opportunity to work on exciting projects that leverage your coding skills and creativity. We are looking for passionate individuals who thrive in a collaborative environment and are eager to contribute to innovative solutions.

As the Account Manager at Jetfuel.agency, you will take charge of nurturing and maintaining strong client relationships, guiding project execution, and ensuring the success of our most prestigious accounts.This role is perfect for an experienced leader adept in omnichannel campaign strategy and execution, with a proven record in client relationship management and problem-solving. You will oversee a team of Coordinators, fostering their professional growth to excel in winning, managing, and expanding client business. The ideal candidate is proactive, a critical thinker, and a mentor.This position is fully remote, with regular weekly and monthly calls with internal teams and clients.

Are you ready to launch a rewarding career that makes a global impact? Join Trulioo as a key player in the evolving field of digital identity verification. As an industry leader, we are changing how businesses expand, innovate, and ensure compliance online.Imagine being at the cutting edge of technology, contributing to our award-winning platform that empowers organizations around the globe to efficiently onboard customers, reduce costs, and fight fraud. Backed by support from Silicon Valley, Trulioo is the trusted solution that can verify over 5 billion individuals and 700 million businesses across 195 countries.Trulioo is more than just a technology firm; we are a collective of passionate professionals dedicated to fostering trust in the digital world. Proudly recognized as a BC Top Employer for the second year in a row, we exemplify a commitment to a collaborative, inclusive, and employee-first culture.With our headquarters in Vancouver and additional hubs in San Diego and Dublin, we nurture a culture of teamwork and transparent communication. Our offices support a hybrid work model, typically allowing staff to work three days a week at a hub location. Join us to blend excitement with innovation, contributing to a future where trust and technology converge.

Join System Canada Technologies as an SAP IS-U Consultant in beautiful Vancouver! In this role, you will leverage your expertise in SAP IS-U solutions to support our clients in optimizing their utility management processes. Your insights will help drive efficiency and improve customer satisfaction.This is an exciting opportunity for professionals looking to make an impact in a dynamic and growing field.

About Us At Prenuvo, we are revolutionizing the healthcare landscape by shifting from reactive "sick-care" to proactive health management. Our award-winning whole body scan is completed in under an hour, is completely safe (MRI technology contains no ionizing radiation), and is non-invasive (requires no contrast). Our innovative combination of optimized hardware, advanced software, and increasing integration of AI, along with a patient-centric approach across our clinics worldwide, positions us at the forefront of healthcare transformation, moving away from the phrase "we caught it too late again". We are excited to welcome a Patient Experience Representative to our expanding team, based in our Vancouver Head Office or Toronto Office. This pivotal role within our Patient Experience team focuses on supporting sales, patient care, and retention initiatives by addressing incoming inquiries and requests. As a Patient Experience Representative in a company that prioritizes patient well-being, you will significantly influence and enhance the patient journey, delivering exceptional customer service and ensuring a positive experience for all patients. Our commitment to our patients' health and satisfaction is paramount! This is a 6-month contract position with the possibility of extension or transition to full-time based on business requirements and individual performance. The role follows a hybrid working model, requiring in-office attendance once per week at our Vancouver Office (V6B 6A7). To thrive in this position, you must be exceptionally customer-focused, with a deep understanding of patient needs and preferences. Comfort in a fast-paced startup environment is essential, along with the ability to prioritize competing demands. Strong communication and interpersonal skills are crucial, as is the capacity to analyze data to inform decision-making. Join us in reshaping the future of healthcare while collaborating with cutting-edge technology and high-performing teams dedicated to making a difference in people's lives!