Technical Operations Specialist at IBKR | Vancouver, BC

Join our dynamic team at Interactive Brokers as a Technical Operations Specialist (TOPS). In this pivotal role, you will be responsible for ensuring the seamless operation of our technical systems, troubleshooting issues, and supporting our clients with their technical needs. Your expertise will contribute to optimizing our operations and enhancing the client experience.

Why join us?At Brex, we are revolutionizing the way businesses manage their spending through our AI-driven platform. Our integrated suite of financial tools—including corporate cards, banking, and global payments—empowers companies to spend confidently and efficiently. From startups to established enterprises like DoorDash and Flexport, thousands of organizations trust Brex to streamline their financial operations.Joining Brex means embracing a culture of innovation and collaboration, working alongside some of the industry's brightest minds. We are dedicated to fostering a diverse and inclusive environment where your aspirations can flourish. With the right tools, resources, and support, we ensure you have everything you need to advance your career.Recruiting at BrexRecruiting is the cornerstone of Brex, serving as the gateway for future innovators and leaders. We collaborate closely with company leaders to identify and attract exceptional talent, building high-performing teams that drive our mission forward. Our approach is fast-paced and strategic, with a focus on creating a welcoming candidate experience from the very first interaction. We don’t just fill positions—we shape Brex's culture by discovering the next generation of builders and leaders.Your RoleAs a Senior Technical Recruiter, you will work in partnership with hiring managers and technical leaders to define team requirements and align recruitment goals. Your responsibilities will include sourcing, engaging, and evaluating candidates through diverse channels, managing the entire recruitment process from outreach to onboarding. You'll develop strategies to attract and retain diverse technical talent, proactively creating talent pipelines for both current and future needs. Additionally, you will analyze key hiring metrics to enhance processes, collaborate with cross-functional teams to ensure fairness and efficiency, and promote Brex's employer brand at events and on social media platforms.Your Work EnvironmentThis position is based in our Vancouver office. We embrace a hybrid work model, blending in-office engagement with the flexibility of remote work. Currently, we require a minimum of three coordinated in-office days each week—Monday, Wednesday, and Thursday. Additionally, we offer up to four weeks of fully remote work per year!

Parallel Domain builds virtual environments that help autonomous vehicles and robots prove their capabilities before operating in the real world. These simulated landscapes must meet strict physical, geometric, and sensor-level standards, providing a reliable space for clients to test and validate advanced autonomous systems. To achieve this, the team relies on a sophisticated content and rendering pipeline. The work goes beyond traditional AAA game development, using methods like Gaussian splat scene reconstruction, neural rendering, AI-powered content workflows, and modern procedural systems. These approaches are reshaping what it means to be a technical artist in this field. Role overview The Principal Technical Artist will lead the development of new workflows for building high-fidelity virtual environments. This is a senior individual contributor role based in Vancouver, BC. The position involves close collaboration with rendering, simulation, and content engineering teams to solve complex challenges in content creation and pipeline design. What you will do Develop and implement advanced workflows for environment creation using Unreal Engine, Houdini, Python, shader programming, and AI technologies. Work alongside multidisciplinary teams to address technical and creative challenges in content pipelines. Apply innovative techniques to push the fidelity and scalability of simulation environments. Requirements Expertise with tools such as Unreal Engine, Houdini, Python, and shader code. Experience with advanced content creation techniques, including neural rendering and procedural systems. Ability to collaborate effectively with engineering and creative teams. Strong background in technical art for high-fidelity environments.

Role Overview blackbirdinteractive is hiring a VFX Artist for a 9-month contract in Vancouver, BC. This role focuses on creating visual effects that elevate the look and feel of our games. The position offers hands-on involvement in projects that value both creativity and technical skill. What You Will Do Design and implement visual effects that support gameplay and narrative Collaborate with artists, designers, and engineers to achieve project goals Contribute ideas and feedback to help shape the visual direction of our games Who We’re Looking For Experience with VFX creation for games or interactive media Comfort working both independently and as part of a team Strong interest in visual storytelling and pushing creative boundaries This contract position is based in Vancouver, BC, Canada.

As we move toward 2030, the future of workspaces is evolving, with an anticipated 30% becoming flexible. Leading this transformation are flex space operators, who are pioneering a new working paradigm rooted in community, connection, and unparalleled experiences.Optix stands at the forefront of this revolution as the premier flex space automation software. Our innovative B2B SaaS platform empowers coworking and flex operators to streamline their operations, foster community engagement, and drive business growth.We pride ourselves on our vibrant team culture, where collaboration and support are paramount. We enjoy artisanal coffee, delectable pastries, and share a common vision of transforming the work landscape. Currently, we are seeking an entrepreneurial-minded individual to join our expanding team.In this pivotal role, you will leverage your engineering or web development experience to craft exceptional client experiences. This hands-on technical position transcends traditional support roles; our Support Engineers work closely with clients to creatively resolve complex technical challenges.Your primary responsibilities will include assisting clients in maximizing the use of the Optix feature set, diagnosing and reporting issues, and acting as a liaison between clients and our product team. Additionally, you will contribute to the training and enhancement of our AI chatbot, Felix, powered by Intercom’s Fin, improving its coverage and ticket resolution rates. This role is tailored for those who are passionate about problem-solving and troubleshooting, with the ultimate goal of empowering our clients to achieve their objectives and overcome challenges with our product.Note: This is a hybrid opportunity for candidates based in Vancouver, BC, with 50% work in our stunning waterfront Gastown office and 50% from home.We warmly welcome applicants from diverse backgrounds. If you believe you could be a valuable addition to our team, we encourage you to apply even if you don’t meet every requirement listed.

Join the Beauty Barrage Team! Beauty Barrage is a premier strategic sales management organization, dedicated to elevating beauty brands across North America. Our dynamic Field Team is active in over 3,000 retail locations, partnering with prestigious beauty retailers including Sephora, ULTA, and Bluemercury. With a rapidly growing workforce of more than 200 beauty experts, we were proudly recognized on the Inc. 5000 list of fastest-growing companies. Position Overview: As a Brand Specialist, you will be instrumental in supporting our client brands within various retail environments. Your primary responsibilities will include achieving sales targets, fostering relationships, and enhancing brand visibility in your designated market. You will report to the Field Sales Manager or Brand Executive, depending on your market, and we seek individuals who are proactive, results-driven, and possess a deep passion for the beauty industry. This is a part-time, flexible role with a schedule that adapts monthly based on brand requirements and willingness to travel.

About Us At prenuvo, we are on a mission to revolutionize healthcare through proactive technology. We seek an enthusiastic Escalations Engineer to join our dynamic team. If you have a passion for understanding user challenges and a desire to enhance your software development and analytical skills, we want to hear from you. You will thrive in a fast-paced environment where each day presents new challenges—triaging intricate issues, analyzing logs and code, and collaborating closely with our engineering teams to ensure the reliability of our platform. Your commitment to developing impactful products and systems will positively affect the lives of thousands. Join us in reshaping healthcare while leveraging cutting-edge technology and collaborating with high-performing teams that possess deep expertise. Make a significant difference in the health of individuals worldwide!

Your Opportunity at ARC’TERYX:As a Senior Pattern Maker, you will collaborate closely with our Design team throughout the entire product development process, from the conceptual phase to pre-production. Your expertise in creating patterns that align with our design intent will ensure that we maintain the high standards of quality, fit, and construction that ARC’TERYX is known for. This role focuses on our most technical and complex products, allowing you to lead by example while providing mentorship and support to other Pattern Makers.This position is based in our North Vancouver office, with the flexibility of hybrid remote work. Candidates must be eligible to work in Canada.

As a Project Coordinator at Andersen Corporation, you will play a pivotal role in supporting project management efforts, ensuring tasks are completed on time and within budget. You will assist project managers in coordinating schedules, tracking project progress, and communicating with stakeholders. This is an excellent opportunity to enhance your project management skills in a dynamic work environment.

We are seeking a skilled AS400 Consultant to join our team in Vancouver, BC. In this role, you will leverage your expertise in AS400 systems to support our clients in optimizing their IT infrastructure. You will work collaboratively with various stakeholders to identify system requirements and implement effective solutions.

Path Robotics is looking for a Field Service Technician in Vancouver, BC. This role centers on supporting clients by installing, maintaining, and troubleshooting advanced robotic systems. What you will do Install robotic systems at customer sites Perform maintenance to keep systems running smoothly Troubleshoot technical issues as they arise Work directly with customers to address concerns and provide guidance Role overview This position involves hands-on technical work and regular interaction with clients. The Field Service Technician ensures that Path Robotics systems operate at peak performance and that customers receive timely, practical support.

Join TrackVFX as a Technical Artist in Vancouver! This is a remarkable chance to contribute to the establishment of a robust VFX pipeline while transitioning into a more technical role.As a part of our dynamic team, you will have the unique opportunity to shape the early years of our burgeoning studio. Our diverse projects range from feature films to commercials, allowing you to collaborate with seasoned artists who bring a wealth of experience from various productions. We seek passionate artists eager to grow and make a significant impact in a fast-paced environment.The Technical Artist plays a crucial role in enhancing the efficiency of daily tasks for our artists. Responsibilities include identifying and resolving issues, contributing to the development of advanced VFX pipeline solutions, and creating essential software tools. Proficiency in writing plugins and scripts for DCC packages is required, alongside a comprehensive understanding of the VFX production pipeline.We proudly offer extended health benefits, flexible working hours, and an inspiring creative environment for all our team members.

Join INTRALOT as a DevOps EngineerAt INTRALOT, we are redefining the future of gaming through innovative technology. Our extensive global reach, rich diversity, and dynamic teams empower a people-centered approach. We seek a passionate DevOps Engineer ready to elevate their career. At Intralot Canada, we are revolutionizing the gaming sector with scalable, dependable, and state-of-the-art systems. This is your opportunity to make a significant impact and grow within a vibrant team that thrives on creativity and teamwork.Your Role:As a DevOps Engineer, you will contribute to the team responsible for high-performance, always-on gaming platforms. Your role will be crucial in ensuring seamless gameplay, instant scalability during peak demand, and flawless rollouts of new features—regardless of the action's intensity.You will work at the core of a fully automated, cloud-native environment, employing GitOps, Infrastructure as Code (IaC), and advanced observability techniques to maintain our systems' stability, security, and speed.Every enhancement you implement will directly enrich the gaming experience.Your Key ResponsibilitiesOperate and Optimize Automated Gaming Platforms:Maintain a GitOps-driven deployment pipeline utilizing tools such as ArgoCD, ensuring rapid and secure delivery to production gaming environments.Support self-healing, highly available cloud systems designed to manage significant traffic spikes during events and game launches. Enhance Performance and Delivery Speed:Refine CI/CD pipelines (Jenkins, GitHub Actions, etc.) to accelerate release cycles, enhance rollback safety, and facilitate advanced rollout strategies (canary, blue/green).Boost resilience and system performance across real-time gaming workloads. Cloud & Kubernetes at Scale:Manage secure, scalable gaming infrastructure on AWS.Oversee Kubernetes workloads that power multiplayer and transactional systems. Champion Infrastructure as Code:Construct and optimize infrastructure utilizing Terraform, Helm, AWS CloudFormation, and Ansible—with a focus on version-controlled, tested, and reviewed code.Implement policy-as-code to ensure secure and consistent deployments across regions and regulatory markets.

Become a Business Analyst with Intralot – Elevate Every ExperienceAt Intralot, we are at the forefront of revolutionizing the gaming industry through cutting-edge technology and innovation. With a robust global presence and a vibrant, diverse culture, we prioritize our people and their growth. We invite you to join us as a Business Analyst. Are you an enthusiastic professional looking to advance your career? At Intralot Canada, we are transforming the gaming landscape with scalable and reliable systems. This is your opportunity to contribute and thrive in a collaborative, innovative environment. Your Role:In the role of Business Analyst, you will serve as a vital link between business stakeholders and delivery teams. Your primary responsibility will be to ensure that the ideas, needs, and expectations of stakeholders are accurately translated into solutions that provide substantial value.You will collaborate closely with business owners, product teams, and developers to guarantee that requirements are comprehensively understood, precisely defined, and executed to meet customer satisfaction and business objectives.Your efforts in clarifying requirements and guiding critical decisions will directly enhance product quality and overall outcomes. Your Key Responsibilities: Understand Business & Customer NeedsEngage with stakeholders and clients to identify, analyze, and validate business requirements.Pose insightful questions to grasp not only what is required, but also why it is significant. Define Clear and Actionable RequirementsParticipate in defining and analyzing business requirements, ensuring they are thorough, consistent, and aligned with strategic objectives.Convert business needs into distinct functional and technical specifications for development teams to implement confidently. Bridge Business and TechnologyEnsure that requirements are clearly communicated to both Business and Development teams, serving as a consistent reference point throughout the project lifecycle.Assist development teams during the design and implementation phases, clarifying requirements and resolving any uncertainties that may arise. Ensure Solutions Meet ExpectationsVerify that the solutions developed and delivered effectively meet customer and business expectations.

Join Our Innovative TeamSanctuary, a global frontrunner in the development of AI-driven control systems for humanoid robotics, is on the lookout for a talented Robotics Technician. In this pivotal role, you will play a crucial part in enhancing our research and development, as well as product development initiatives. Your responsibilities will encompass assembling, installing, maintaining, troubleshooting, and repairing our cutting-edge robotic systems.As a Robotics Technician, you will report directly to the Mechanical Design Manager and collaborate with a dynamic, cross-functional engineering team. Your hands-on expertise will significantly contribute to rapid prototyping, system integration, testing, and iterative hardware development, ensuring our products maintain their position at the forefront of technology.

Join INTRALOT as a DevOps EngineerAt INTRALOT, we are redefining the gaming landscape through innovative technology and a commitment to excellence. Our diverse global presence and vibrant culture empower our teams to thrive under a people-first strategy. If you are a passionate DevOps Engineer looking to elevate your career, INTRALOT Canada offers a unique opportunity to transform the gaming industry with scalable, reliable, and state-of-the-art systems. Join us in making a significant impact while collaborating with a dynamic team focused on innovation.Your Role:As a DevOps Engineer, you will play a crucial role in developing and maintaining always-on, high-performance gaming platforms. Your expertise will ensure seamless gameplay, immediate scalability during peak demand, and flawless feature rollouts — no matter the intensity of the action.You will operate within a fully automated, cloud-native environment, leveraging GitOps, Infrastructure as Code (IaC), and advanced observability tools to maintain our systems' stability, security, and speed. Every improvement you implement will directly enhance the gaming experience.Your Key Responsibilities:Operate and Optimize Automated Gaming Platforms:Manage a GitOps-driven deployment pipeline utilizing tools such as ArgoCD, ensuring rapid and secure deployment to production environments.Support self-healing, highly available cloud systems designed to accommodate substantial traffic surges during events and game launches. Enhance Performance and Delivery Speed:Refine CI/CD pipelines (Jenkins, GitHub Actions, etc.) to reduce release times, bolster rollback safety, and facilitate advanced rollout strategies (canary, blue/green).Enhance resilience and performance across real-time gaming workloads. Cloud & Kubernetes at Scale:Operate secure, scalable gaming infrastructure on AWS.Oversee Kubernetes workloads that support multiplayer and transactional systems. Champion Infrastructure as Code:Develop and optimize infrastructure using Terraform, Helm, AWS CloudFormation, and Ansible, treating all components as versioned, tested, and reviewed code.Implement policy-as-code to guarantee secure and consistent deployments across various regions and regulatory markets.

At Hiive, we are revolutionizing the way private companies and their shareholders access liquidity. Our institutional-grade platform seamlessly connects buyers, sellers, and issuers, enabling secondary transactions in venture-backed, pre-IPO companies. We aim to bring efficiency, transparency, and standardization to an otherwise opaque asset class.Recognized as one of Canada's fastest-growing companies and supported by leading U.S. investors, Hiive is a profitable and well-capitalized firm committed to building a high-performance team that meets increasing demand and explores new market opportunities.Curious about life at Hiive? Visit our careers page to discover how you can grow with us!We are establishing an innovative internal team at Hiive dedicated to redefining operations within a rapidly growing, regulated financial services company — leveraging AI as a fundamental tool rather than a mere buzzword. We are on the lookout for an AI Builder to become part of this small but impactful team.This role transcends traditional engineering, product, or operations positions. You will identify real operational challenges across various business functions, including sales, compliance, legal, and trading, and create AI-enabled tools and systems that address these issues comprehensively. Your work will encompass everything from collaborating with teams experiencing these challenges to delivering actionable solutions they utilize daily.You will collaborate with a senior engineer as part of an agile, high-impact team situated at the crossroads of technology and business. Your contributions will directly influence the workflows of approximately 180 staff members, with your tools impacting every significant function within the company.We value your ability to construct solutions, your approach to problem-solving, and your eagerness to learn quickly in a domain (regulated private securities) that may be unfamiliar to you.Key Responsibilities:Identify and analyze operational challenges across various business functions by integrating with internal teams — including Sales & Trading, Legal & Compliance, Account Services, and Transaction Services — to gain a deep understanding of their workflows.Design and develop AI-driven internal tools, automations, and systems that effectively address real-world problems.Manage the complete lifecycle from concept to implementation, ensuring user-centric solutions.

About Blackbird Interactive Blackbird Interactive is an independent game studio based in Vancouver, BC. The team brings together creative minds who work on a mix of well-known franchises and original projects across different game genres. The studio values creativity, skill development, and a supportive environment where people can grow. Blackbird operates as a remote-first workplace, offering flexibility in how and where employees work. The company hires candidates who are legally eligible to work in Canada and currently reside within the country. Role Overview: Producer The Producer will help deliver features for a major intellectual property. This position involves working closely with a skilled team, understanding their needs, and steering projects from early concept and prototyping through to full production and launch. What You Will Do Coordinate feature delivery for a high-profile game project Work with team members to identify requirements and remove obstacles Guide projects through all stages, from concept to launch Support collaboration and teamwork throughout the production cycle Apply experience in cross-platform game development to keep projects on track Who We’re Looking For Experience managing game development projects across multiple platforms Strong planning and problem-solving skills Ability to foster teamwork and help teams reach shared goals Legally authorized to work in Canada and currently living in Canada Work Arrangement This is a remote-first role based in Canada. Blackbird Interactive supports flexible work arrangements to fit different lifestyles.

About Hiive Hiive connects buyers, sellers, and issuers to enable efficient secondary transactions in venture-backed, pre-IPO companies. The platform brings greater transparency, efficiency, and standardization to a complex asset class. Based in Vancouver, Hiive is recognized among Canada’s fastest-growing firms and is backed by leading U.S. investors. The company is profitable and well-capitalized, building a strong team to support growth and new opportunities. To learn more about working at Hiive, visit the Hiive careers page. Role Overview: Executive Assistant The Executive Assistant will partner closely with Hiive’s executive team. This role involves managing schedules, anticipating needs, and removing obstacles so leaders can focus on business priorities. The Executive Assistant acts as a key contact for internal teams, board members, and external partners, working across all departments. Discretion, organization, and the ability to use AI-powered tools are essential in this fast-moving environment. Main Responsibilities Serve as a trusted partner to the executive team, managing time, priorities, and logistics to support their effectiveness. Handle correspondence and incoming requests across multiple channels, ensuring prompt and professional communication for the executive team. Manage complex calendars for several executives, often across time zones. Anticipate conflicts, coordinate with stakeholders, and make informed decisions to keep work moving smoothly. Oversee logistics for business travel and key meetings, including venue selection, scheduling for groups of 20-30 participants, and preparing detailed briefing materials. Arrange travel with attention to detail, ensuring trips run smoothly and resolving any issues that come up. Prepare polished documents, presentations, and briefing materials that reflect the professionalism of Hiive’s leadership.

At Relay, we empower self-made business owners with a robust digital banking platform, equipping them with the tools and insights to achieve financial mastery. Our mission is to eliminate financial uncertainty, transforming cash flow into a clear resource that helps them build resilient and flourishing businesses.Exceptional customer experience for small to medium-sized businesses (SMBs) is our competitive edge, and we are making significant investments to develop a world-class Customer Experience (CX) team. As we embark on our next growth phase, we are expanding our CX Operations to scale wisely without compromising quality, continually setting higher standards for customer service.We are seeking a CX Operations Lead to oversee and enhance the operational framework of our CX organization. In this pivotal role, you will be responsible for designing and scaling systems, workflows, and data analytics that directly influence CX performance. This is a high-impact individual contributor position for someone who excels at simplifying complexity and driving operational excellence. You will collaborate closely with CX leadership, Business Operations, and Data teams to transform uncertainty into actionable operational improvements. You will take full ownership of the CX technology stack and the mechanisms that enhance efficiency, resolution quality, and AI performance.Key Responsibilities:Technology & Tooling: Lead the evolution of the CX technology stack (including Zendesk and Salesforce), focusing on workflow design, system configuration, integrations, and maintaining data integrity. Collaborate with CX leaders to tackle the most impactful operational and tooling challenges across the organization.CX Operations Strategy & Roadmap: Develop and implement a CX Operations roadmap that translates strategic goals into measurable results.Workflow Design & Automation: Design, implement, and conduct quality assurance on workflows that boost efficiency and enhance customer outcomes, including AI-enabled support processes and automation across the CX team.Cross-Functional Collaboration: Work closely with Business Operations, Data, and Systems teams to ensure CX data is accurate, interconnected, and actionable.CX Operational Excellence: Establish and document clear operational foundations, best practices, and processes that enable CX to scale as a premier organization.