Technical Support Analyst at Acturis | Victoria, BC

About Acturis CanadaActuris is a premier Software-as-a-Service provider specializing in general insurance. Established in 2000, we have witnessed remarkable growth over the past two decades. Currently, over 95,000 users across more than 40 countries leverage Acturis solutions to enhance their businesses. Our platform facilitates over $17 billion in transactions annually, and we work collaboratively with brokers, insurers, and Managing General Agents (MGAs) to shape today's insurance market. In 2019, we expanded our operations to Canada, paving the way for exciting growth opportunities in this new market. Our headquarters is located in vibrant Victoria, BC.At Acturis, we strongly believe in investing in talent recruitment, development, and promotion. Joining our team means:Collaborating with a skilled, motivated, and friendly group of colleagues who share your visionLearning to merge innovation with technology to forge new business models under the guidance of a management team comprised of former McKinsey partnersReceiving comprehensive support and encouragement to advance your skills through structured training and mentorship from experienced peersEnjoying regular, constructive performance feedback every quarter, empowering you to continuously improve—this level of support is quite rare!Taking on meaningful responsibilities for your own projects as soon as you are readyWhy Join The Acturis Team?Conveniently located just a 15-minute walk from downtown Victoria, our office features a patio and quick access to fitness facilities to promote your physical healthAttractive salary package, along with annual performance-based evaluations20 paid vacation days each yearComprehensive employer-paid benefits after three months of employmentEligibility for annual bonuses and participation in company share incentive programs based on performance and seniorityFlexible hybrid work model: work from home up to 3 days a week post-probation, with full-time office presence required during initial onboardingThe PositionAs a Technical Support Analyst, your role will be pivotal in supporting Acturis's expansion into a new business sector. You will be provided with structured objectives, regular feedback, and an annual performance appraisal. Furthermore, you will navigate a clearly defined career trajectory that acknowledges personal growth and development.

About Acturis Acturis is a Software-as-a-Service provider specializing in general insurance solutions. Founded in 2000, Acturis serves more than 95,000 users in over 40 countries. The platform supports transactions exceeding £10bn each year. Since opening the Victoria, BC office in 2019, Acturis has continued to expand its presence in Canada. Why Join Acturis Canada? Work alongside a skilled, supportive team. Learn how innovation and technology shape new business models, guided by leadership with experience at McKinsey. Access structured training and mentorship from experienced colleagues. Receive quarterly feedback to support ongoing professional growth. Take ownership of projects as readiness and experience grow. Earn a competitive salary with annual reviews based on performance. Participate in annual bonus and share incentive programs, linked to performance and seniority. Start with 20 days of vacation, increasing to 25 days with tenure. Work remotely up to three days per week after probation. During probation, work full-time in the Victoria office. Role Overview: Senior Technical Business Analyst This role offers clear goals, regular feedback, and a defined career path focused on both personal and professional development. Location: Victoria, British Columbia, Canada (hybrid: 2 days in office, 3 days remote after probation) Salary: $70,000 to $80,000 per year, depending on experience. What to Expect in Your First Three Months Work closely with the Products team and collaborate with insurers, primarily in Western Canada, to improve Personal Lines products. Help clients navigate and make the most of the customizable Acturis System.

About Acturis CanadaActuris is a premier Software-as-a-Service (SaaS) provider specializing in the general insurance sector. Established in 2000, our company has witnessed remarkable growth over two decades. Currently, over 95,000 users across more than 40 countries leverage Acturis solutions, managing transactions exceeding $17 billion annually. By collaborating closely with brokers, insurers, and Managing General Agents (MGAs), we have significantly influenced the modern insurance landscape. Our Canadian operations commenced in 2019, bringing forth exciting growth opportunities in a new market, with our office located in the vibrant city of Victoria, BC.At Acturis, we prioritize the recruitment, development, and advancement of talent. As part of our team, you will:Collaborate with a skilled and enthusiastic group of like-minded professionals.Gain insights on merging innovation with technology to devise new business models under the guidance of a management team comprised of former McKinsey partners.Receive structured training and mentoring from experienced colleagues to nurture your skills and knowledge.Benefit from written performance feedback every quarter, enabling you to identify areas for improvement – a rarity in many workplaces!Take on genuine responsibility for your projects as soon as you feel ready.Why Join the Acturis Team?Located centrally just a 15-minute walk from downtown Victoria, featuring an office patio and quick access to fitness facilities for your well-being.Enjoy a competitive salary with annual performance reviews.Benefit from 20 paid vacation days each year, increasing to 25 over time.Receive fully employer-paid benefits after three months of employment.Qualify for annual bonuses and company share incentive programs based on performance and seniority.Experience a hybrid work schedule, allowing you to work from home up to three days a week, with full-time office attendance required during the probation period.The PositionAs a Junior Project Manager on our Sales and Customer Experience team, you will:Assist in the implementation and launch of insurance technology solutions for specific client projects.Organize regular meetings with both Acturis and client teams to review progress.Help Canadian clients navigate the options available to them through our highly adaptable and intricate system.Plan, monitor, and manage resources while maintaining governance documentation and project plans.Coordinate cross-functional team meetings with colleagues locally and globally.Act as the primary liaison and ensure effective communication between all stakeholders involved in the projects.

About Acturis Acturis is a Software-as-a-Service (SaaS) company focused on general insurance solutions. Since 2000, Acturis has grown to support over 95,000 users in more than 40 countries. The platform processes over $17 billion in transactions each year, serving brokers, insurers, and MGAs with essential tools and insights. Acturis launched in Canada in 2019, with its headquarters located in central Victoria, British Columbia. Role Overview: Technical Business Analyst (Documents) This position is based in Victoria, BC. The Technical Business Analyst will join a growing team and contribute to Acturis’s continued expansion in the Canadian market. The role focuses on supporting and improving document-related processes within the Acturis platform. What Acturis Offers Office located a 15-minute walk from downtown Victoria, with outdoor spaces and access to fitness amenities. Competitive salary, with annual performance reviews. 20 paid vacation days per year, plus all standard paid holidays in British Columbia. Comprehensive employer-sponsored benefits after three months, including RRSP contributions. Eligibility for annual bonuses and company share incentive programs, based on performance and tenure. Flexible hybrid work schedule: work from home up to three days per week after initial training. Full-time office attendance required during the training period.

About Acturis Acturis is a Software-as-a-Service (SaaS) provider focused on general insurance solutions. Founded in 2000, Acturis supports over 95,000 users in more than 40 countries and handles over $17 billion in transactions each year. The company works closely with brokers, insurers, and managing general agents (MGAs) to modernize the insurance industry. Acturis began its Canadian operations in 2019, with its main office in Victoria, British Columbia. What to Expect at Acturis Work alongside a skilled and supportive team. Learn how technology and innovation drive new business models, guided by experienced leaders. Receive thorough training and mentorship from industry professionals. Get regular feedback and encouragement each quarter to support your growth. Take responsibility for projects as soon as you are ready. Why Join Acturis? Central Victoria location, a short walk from downtown. The office includes a patio and is close to fitness facilities. Competitive salary with annual performance reviews. 20 paid vacation days per year. 100% employer-paid benefits after three months of employment. Eligibility for annual bonus and company share incentive plans, depending on performance and job level. Hybrid work model: after probation, work from home up to three days a week. The probation period requires full-time presence in the Victoria office. About the Role: Bilingual Technical Support Analyst - French Speaking The Technical Support Analyst (French Speaking) will help Acturis grow into new markets, with a focus on serving the French Canadian sector. This position is key to supporting the company’s expansion in Canada.

Flynn Group of Companies seeks Glaziers at the Apprentice, Journeyman, and Foreman levels for its Victoria, BC location. The team specializes in glass installation across both residential and commercial projects. Every project requires careful attention to detail and a steady focus on quality workmanship. What you will do Install glass in windows, doors, storefronts, and various other settings Work on projects ranging from private homes to commercial buildings Maintain accuracy and prioritize safety during each installation Contribute to project goals by delivering reliable, high-quality results Who succeeds in this role Apprentices, Journeymen, and Foremen with glazing experience or a strong interest in the trade People who value precision and take pride in the quality of their work Team members who help maintain a safe and productive worksite This position is based in Victoria, BC. Flynn Group of Companies is known for its reputation in the construction and glazing industry.

Join the award-winning Tall Tree Health clinic, where we prioritize exceptional integrated healthcare. Our diverse and enthusiastic team is dedicated to continuous learning and staying abreast of the latest research in the field. Recognized as the most comprehensive multidisciplinary team in private healthcare in British Columbia, we are committed to placing each client at the heart of our approach, ensuring they are matched with the ideal clinician or team of clinicians. We take pride in our passionate professionals, inspiring facilities, high-quality health services, and outstanding customer service. Our culture is rooted in respect, warmth, curiosity, and enthusiasm, making being part of the Tall Tree team a truly rewarding experience.We aspire to be the premier workplace in healthcare across British Columbia, providing an environment that is both physically and socially exceptional. Beyond standard employment benefits, we invest significantly in our team’s education each year, fostering an atmosphere where engaged and happy team members can thrive and provide the best patient care.Hours: We welcome both part-time and full-time applicants.Compensation: Estimated annual earnings for this role range from $200,000 to $225,000+, depending on experience and qualifications.Requirements: We seek a dedicated Psychologist to join our collaborative, multidisciplinary team, which includes physiotherapists, occupational therapists, clinical counselors, and more, all united in delivering integrated, patient-centered care. You will engage in co-treatment opportunities, warm handoffs, and authentic interdisciplinary collaboration.At Tall Tree, we value continuous improvement. Participate in enriching activities such as Lunch & Learns, Papers & Pints nights, the annual Tall Tree Summit, and mentorship within small teams, all designed to enhance your skills and connect you with a community of passionate clinicians.Your responsibilities will include providing psychological assessments and treatments for clients with diverse needs including anxiety, depression, chronic pain, trauma, health-related concerns, and behavioral changes, utilizing evidence-based modalities that align with your expertise. You'll play a pivotal role in fostering meaningful insights, developing coping strategies, and guiding clients toward sustainable progress. Services will be delivered both in-person at the clinic and virtually via telehealth as appropriate.

Join the distinguished team at Tall Tree Health, an award-winning clinic dedicated to delivering exceptional integrated healthcare. Our diverse group of professionals is deeply passionate about continuous learning, teaching, and remaining at the forefront of the latest medical research. As the leading multidisciplinary team in private healthcare in British Columbia, we prioritize our clients by matching them with the clinicians best suited to meet their needs. We take immense pride in our dedicated staff, inspiring facilities, high-quality health services, and outstanding customer support. Our culture of respect, warmth, curiosity, and enthusiasm makes being part of the Tall Tree team a source of pride.Become Part of a Team Committed to Best Practices, Growth, and EnjoymentAt Tall Tree, we invite you to be part of a team that is passionate about best practices, lifelong learning, and enjoying our work. As a Physiotherapist, you will thrive in a collaborative, interdisciplinary setting where mentorship, growth, and clinical excellence are foundational to our operations. We embody our core value of continual improvement through initiatives like weekly Lunch & Learns, “Papers & Pints” research evenings, the annual Tall Tree Summit, and an integrated mentorship and peer-learning system!This role is an ideal opportunity for recent graduates eager to establish a solid clinical foundation within a supportive, education-centered environment. You will collaborate with a multidisciplinary team—comprising occupational therapists, kinesiologists, psychologists, counselors, and more—to provide coordinated, high-quality care to a diverse clientele.Your responsibilities will include conducting assessments and delivering treatment for clients suffering from various musculoskeletal issues, chronic pain, and long-term health conditions.Compensation:Full-time Physiotherapists (working five days a week) can expect an annual income ranging from $100,000 to $140,000 or more, contingent upon caseload and hours. The fee split for this position varies between 56% and 62%, based on experience and qualifications.Hours:Currently, available shifts are on Thursdays and Fridays from 2 PM to 8 PM, and Saturdays from 9 AM to 4 PM. As a Physiotherapist, your responsibilities will include:Performing clinical assessments, administering treatments, and developing collaborative treatment plans for clients with musculoskeletal conditions, chronic pain, neurological disorders, and mobility challenges related to aging or chronic illnesses.Delivering exceptional care that is evidence-based, psychologically informed, and aligned with patient goals and values.Collaborating with our multidisciplinary team to ensure comprehensive care for all clients.

Join the prestigious team at Charlotte Tilbury as a Freelance Makeup Artist, where you will unleash your creativity and artistry to make beauty dreams come true. In this dynamic role, you will embody Charlotte’s renowned philosophy of 'artistry made easy,' sharing 20 years of insider secrets gained through collaborations with top celebrities and brands. Your passion for beauty, combined with exceptional sales and customer service skills, will contribute to cultivating an extraordinary beauty experience for our customers.Key Responsibilities:Sales:Achieve sales goals and drive event success through your artistry.Enhance brand visibility by showcasing your extensive product knowledge.Embrace an entrepreneurial mindset while adhering to company guidelines.Customer Service:Set a standard for exceptional customer service by exemplifying the 'Tilbury Touch.'Team Collaboration:Foster a supportive and positive work environment with your colleagues.Encourage open communication, professionalism, and creativity.Operations:Ensure the makeup counter is always prepared and welcoming to customers.Maintain high hygiene standards for all display units and tools.Assist in managing inventory levels, including stock counts and timely replenishment.Support visual merchandising efforts and event execution.Communicate effectively with the Brand field team regarding counter needs.Adhere to scheduling and time management protocols.

About Sprout Family HealthSprout Family Health is revolutionizing the healthcare experience for families with young children. We adopt a proactive approach to health that combines medical expertise with lifestyle coaching, creating personalized care plans that prioritize illness prevention and enhance overall wellness for the entire family. Our flexible, integrated care adapts to each family member's unique needs, ensuring that health is nurtured in a warm, personal, and joyful environment.Life at Sprout:Work Remotely: Design your work environment—enjoy a blend of remote and in-clinic work.Employment Flexibility: Choose between contractor or employee status, tailoring your career path to fit your lifestyle goals.Competitive Compensation: We offer salaries that align with industry standards, reflecting your skills and contributions.Continuous Learning: We support your professional development with an annual education allowance of $2,000 to pursue courses, certifications, and training.Comprehensive Support: Access seasoned mentors and supportive leaders dedicated to your professional growth.Work-Life Harmony: Enjoy a flexible schedule that allows you to balance work and personal life effectively.Rest and Recharge: Benefit from paid time off, including vacation, sick days, and holidays.Innovate and Impact: Contribute to program development and innovation, shaping the future of our initiatives and making a meaningful difference.

Join Charlotte Tilbury's dynamic freelance Brand Expert team in Victoria, BC! As a Freelance Brand Expert, you will utilize your exceptional artistry skills to inspire customers with Charlotte’s renowned beauty techniques, honed over two decades of experience with top celebrities and brands. Your mission is to embody Charlotte's philosophy of 'artistry made easy' while contributing to the growth of an exciting beauty business. A passion for sales and a strong background in beauty and retail are essential for this role.Key Responsibilities:Sales: Meet and exceed event sales targets while creating brand awareness through engaging demonstrations of your product knowledge.Customer Service: Set a positive example to promote the 'Tilbury Touch' and deliver outstanding customer service.Team Collaboration: Foster a cooperative and professional working environment, ensuring open communication and creativity.Operational Excellence: Maintain an inviting and organized counter, uphold hygiene standards, assist with inventory management, and contribute to visual merchandising efforts.Event Participation: Play a vital role in executing brand events and maintaining communication with the brand field team regarding store needs.

Join our dedicated team at Rentokil Initial as a Pest Control Technician in Victoria, British Columbia. In this role, you will be responsible for providing expert pest management solutions to our clients, ensuring their environments are pest-free and safe. You will conduct inspections, develop treatment plans, and apply pest control measures effectively and responsibly.

About Us:At Tall Tree Health, we pride ourselves on being an award-winning clinic dedicated to providing exceptional integrated healthcare. Our diverse team is passionate about continuous learning and staying at the forefront of research. We are recognized as the most multidisciplinary and comprehensive team in private healthcare across British Columbia, ensuring that each client is placed at the core of our services by matching them with the most suitable clinician or team of clinicians. Our commitment to excellence is reflected in our highly skilled clinicians, uplifting facilities, quality health services, and outstanding customer service. We foster a culture of respect, warmth, curiosity, and enthusiasm that makes being part of the Tall Tree family a source of pride.As an Occupational Therapist, you will benefit from personalized 1:1 mentorship, comprehensive onboarding, and opportunities to engage in weekly OT team meetings. These meetings allow us to analyze complex cases, share innovative interventions, and learn from guest speakers. Additionally, our monthly Lunch & Learns, led by our in-house Director of Education and Learning, delve into vital topics such as neuroplasticity, motivational interviewing, and advancements in concussion management. Each year, we also host a staff retreat that combines knowledge-sharing with relaxation. Furthermore, through our sister company, AMP Healthcare, you will have access to discounted or complimentary continuing education courses to support your professional growth.As a key member of our Occupational Therapy team, you will redefine healthcare by prioritizing holistic well-being and individualized care. You will provide high-quality assessment and treatment services to clients facing challenges ranging from mental health issues to physical injuries, brain injuries, and work disabilities.In collaboration with our interdisciplinary team, you will create personalized therapeutic plans tailored to the unique needs of each client in our clinic, community settings, and through telehealth. This is a distinctive opportunity for a dedicated professional who believes in a healthcare model centered on authentic connections, effective solutions, and the overall health of the individuals we serve.

Pacifica Housing seeks a Housing Support Worker based in Victoria, British Columbia. This position centers on helping individuals and families who need housing support. Role overview The Housing Support Worker engages directly with clients, guiding them as they explore housing options. The role involves providing information, support, and practical assistance to help clients access the resources they need. What you will do Work with clients to understand their housing needs Assist clients in navigating available housing options Connect individuals and families with resources and services that can improve their living situations Location This position is based in Victoria, British Columbia.

About Us:At Red Energy, we pride ourselves on delivering exceptional customer service to over 1 million customers nationwide. As a wholly Australian owned company under the Snowy Hydro umbrella, our commitment to our customers is unwavering. Our team’s dedication has earned us 13 consecutive Canstar Blue Awards for best customer satisfaction among electricity providers in Victoria. Ready for a career transformation? Join our award-winning team!About the Role:An exciting opportunity awaits for a Business Analyst to become part of our expanding Technology and Development team on a 12-month fixed-term contract. You will possess not only technical proficiency but also exceptional interpersonal skills and a deep understanding of business processes. As a proactive self-starter, you thrive under pressure and maintain composure while interpreting stakeholder priorities, aligning them with commercial objectives to drive business success. Your role will include providing a stellar stakeholder experience while making informed decisions that benefit the organization.You have a solid background in Information Technology, with expertise in navigating competitive market dynamics. Your responsibilities will include gathering business requirements, drafting functional specifications for system enhancements, and collaborating closely with various departments.This position is based in the iconic Bryant & May Building in Cremorne, Melbourne, with flexible work arrangements including 3 days in the office and 2 days remote.

Join Our Team at Tall Tree HealthTall Tree Health is an award-winning clinic dedicated to providing exceptional integrated healthcare. Our diverse and enthusiastic team is passionate about learning and staying updated with the latest research in the field. As the most multidisciplinary and comprehensive team in private healthcare in British Columbia, we prioritize matching each client with the right clinician or team to address their unique needs. We take pride in our dedicated clinicians, inspiring facilities, high-quality health services, and outstanding customer service. At Tall Tree, we foster a culture characterized by respect, curiosity, warmth, and enthusiasm, making our team a truly special place to work.Our occupational therapy team enjoys personalized mentorship, including report reviews and optional office hours, alongside a thorough onboarding program tailored for both new graduates and clinicians transitioning to private practice. You will have the opportunity to engage in weekly team meetings to discuss complex cases, share interventions, and learn from guest speakers. Our monthly Lunch & Learns, led by our in-house Director of Education and Learning, cover key topics such as neuroplasticity, motivational interviewing, and advancements in concussion management. Each year, we also host a staff retreat—a blend of healthcare insights and relaxation by the lakeside. Additionally, through our partnership with AMP Healthcare, you can access discounted or free continuing education courses to enhance your practice.Position Overview:We are seeking a dedicated Occupational Therapist to primarily serve clients in the community, with the option to see some clients in our clinic. We are looking for candidates available 3-4 days per week.In this role, you will collaborate with an interdisciplinary team to provide services in various settings, including our clinic, community environments, and telehealth. You will create personalized therapeutic plans that cater to the distinct needs of each individual. This is an exceptional opportunity for a committed professional who believes in delivering healthcare through authentic connections and effective solutions.Compensation:Community-based full-time therapists can expect to earn between $118,000 and $130,000 annually, with a fee split ranging from 52% to 62%, depending on experience and qualifications.

Join INEOS Automotive – Built For MoreOur JourneyAt INEOS Automotive, we are on a mission to revolutionize the 4X4 market. From our initial vision to creating prototypes, we have established ourselves as a formidable player in the 4X4 development and manufacturing arena. With collaborations with industry giants, a world-class production facility, and a dedicated team, we have successfully delivered Grenadiers to customers globally and are excited about our upcoming double cab pickup, the Quartermaster.Our CultureAt INEOS, we believe that nothing worth achieving comes easy. Our team of approximately 1500 employees across 10 locations and 44 nationalities thrives on challenges. We are committed to fostering extraordinary achievements through resilience, rigor, and a sense of humor. If you resonate with our ethos, we invite you to connect with us.Role OverviewThe Technical Support Lead will play a pivotal role by collaborating with the Regional Team, INEOS Grenadier Retailers, and our Global Technical Team. This office-based position involves ensuring exceptional vehicle support from a Technical Service perspective, focusing on maximizing vehicle uptime and empowering partners to deliver outstanding customer service.Key ResponsibilitiesPrioritize customer-centric approaches in all activities and decisions.Collaborate closely with Aftersales and Technical Service Engineering teams to create efficient cross-functional processes.Conduct field visits to retailers and customers for support and event collaboration with the Hambach assembly plant.Analyze root causes to enhance vehicle quality, reduce claims, and minimize repeat repairs.Oversee warranty activities, ensuring compliance with Prior Work Approval (PWA) policies.Engage with head office technical teams to identify risks and opportunities for vehicle and customer experience enhancement.Support workshops and repair centers with a “fix once, fix first” strategy to boost repair efficiency.Deliver technical training to technicians at both onsite and head office facilities.Provide alternative customer support solutions in areas with limited network coverage and identify network gaps.Contribute to both short- and long-term service solutions and early vehicle development to ensure lasting engineering responses to customer concerns.QualificationsExtensive experience (8-10 years) in Technical Support or Aftersales within the automotive sector.Proven ability to analyze complex technical issues and implement effective solutions.Strong interpersonal skills with a focus on customer service excellence.Capability to work collaboratively in a dynamic and diverse team environment.

Exciting opportunity for a Registered Veterinary Technician (RVT) at Breadner Veterinary Services! Join our vibrant team and thrive in a workplace that champions positivity and collaboration. This is your chance to engage fully with your RVT skills while making a meaningful impact in the Victoria community. We are looking for an enthusiastic and skilled individual who excels in communication, multitasking, and teamwork. As a self-starter, you'll continuously seek innovative ways to enhance the patient experience. Our supportive team of experienced veterinarians and RVTs practices progressive medicine, and we want a technician who is eager to grow with us! At Breadner Veterinary Services, we value the unique contributions of each team member, and we encourage your ideas and professional development. If you are seeking a forward-thinking environment where your voice is heard and appreciated, we would love to connect with you.

We are excited to announce multiple openings for ICT Support Technicians and Specialist Technicians across Victoria. Join our dynamic team and contribute to delivering exceptional technical support services.

Join Sprout Family Health as the Clinic Administration & Member Experience Lead, where you will play a pivotal role in enhancing the overall experience for our members while efficiently managing clinic operations. You will be responsible for implementing strategies that elevate member satisfaction and streamline administrative processes.As a key member of our team, you will collaborate closely with healthcare providers and staff to ensure a welcoming and efficient clinic atmosphere. Your leadership will be instrumental in fostering a culture of excellence and compassion, aligning our services with the needs of the community we serve.