Enablement Lead Customer And Partner Support jobs in Waltham – Browse 49 openings on RoboApply Jobs

Enablement Lead Customer And Partner Support jobs in Waltham

Open roles matching “Enablement Lead Customer And Partner Support” with location signals for Waltham. 49 active listings on RoboApply Jobs.

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companyXometry logo
Full-time|$60K/yr - $75K/yr|On-site|Waltham, MA

At Xometry (NASDAQ: XMTR), we empower the industries of today and tomorrow by connecting innovative thinkers with manufacturers capable of turning their ideas into reality. Our digital marketplace offers manufacturers the essential resources needed to expand their businesses while facilitating seamless access to global manufacturing capabilities for Fortune 1000 clients.We are in search of a meticulous, strategic, and collaborative Enablement Lead to enhance our expanding Customer & Partner Support network. This pivotal role is tasked with the development, optimization, and delivery of essential tools, training programs, and communications that empower our frontline teams, partners, and internal stakeholders to provide exceptional service. The ideal candidate will possess a strong foundation in instructional design, operational insights, outstanding communication skills, and a genuine desire to empower others to achieve success.

Feb 2, 2026
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companyXometry logo
Full-time|$60K/yr - $80K/yr|On-site|Waltham, MA

At Xometry (NASDAQ: XMTR), we drive innovation in today's and tomorrow's industries by bridging the gap between visionary thinkers and the manufacturers who can transform their ideas into reality. Our digital marketplace provides manufacturers with essential resources to expand their operations while enabling Fortune 1000 buyers to access a vast global manufacturing network.As an Enablement Analyst on the Partner Strategy team, you will be instrumental in crafting the materials, playbooks, and tools necessary for the success of Xometry's supplier programs. While you won’t directly manage suppliers, your role will focus on developing resources that facilitate onboarding, activation, and engagement programs to ensure they are clear, consistent, and scalable throughout our network.This position is highly collaborative, requiring you to work closely with teams across Partner Success, Marketing, and Product to guarantee that suppliers receive the appropriate training, documentation, and communications to effectively engage with Xometry's initiatives.

Feb 2, 2026
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companyXometry logo
Full-time|$150K/yr - $196K/yr|On-site|Waltham, MA

At Xometry (NASDAQ: XMTR), we bridge the gap between visionary creators and the manufacturing powerhouses that turn their concepts into reality. Our dynamic digital marketplace equips manufacturers with essential resources to scale their businesses while enabling Fortune 1000 buyers to access unparalleled global manufacturing capabilities.As the Director of Partner Programs, you will play a pivotal role in orchestrating the synergy between Product, Operations, Finance, Marketing, Partner Success, and Leadership. Your mission will be to craft the strategy for expanding and refining Xometry's supplier network, overseeing key phases from acquisition and onboarding to engagement and retention.You will establish the vision, formulate the strategy, and manage initiatives designed to enhance our supplier base. Leading a focused team, you will collaborate closely with cross-functional partners to achieve tangible business results.

Feb 2, 2026
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companyZoomInfo logo
Full-time|$115.6K/yr - $181.6K/yr|On-site|Waltham, Massachusetts, United States

At ZoomInfo, we are where careers take off. Our fast-paced environment fosters bold thinking and empowers you to produce your best work. You'll collaborate with passionate teammates who support one another, challenge the status quo, and celebrate collective achievements. With innovative tools that enhance your contributions and a culture that nurtures your ambition, you'll not only participate—you'll drive impactful outcomes swiftly.We pride ourselves on our commitment to creativity, innovation, teamwork, accountability, and results. If you are a proactive individual who takes initiative and delivers results, we want to hear from you! Our aspirations are high, and we are in search of exceptional individuals to help us realize our vision. We continually strive to enhance every aspect of our organization, employing cutting-edge technologies and methodologies to delight our customers and accelerate revenue growth.The Senior Strategic Partner Manager, Solutions is a pivotal role within our Partner organization. This position is responsible for establishing a global program that empowers ZoomInfo’s premier implementation partners to achieve successful project outcomes and ensure sustained customer adoption. You will work closely with ZoomInfo’s Solutions Team and report directly to the Sr AVP of Partnerships, ensuring the program's success aligns with ZoomInfo’s overarching solutions partner strategy.Key Responsibilities:Design and manage a comprehensive Global Solutions Partner Program that equips partners to achieve successful project outcomes and enhance ongoing customer adoption while elevating partners’ technical competencies and maturing their ZoomInfo services practice.Collaborate with the partner team, delivery, and account teams to implement essential program elements, resources, and processes that support partner success.Oversee program strategy, project management, and provide timely updates on key initiatives for partner success.Serve as a trusted advisor for ZoomInfo solutions partners while contributing as a player/coach as the team expands.Work in partnership with internal and external stakeholders to develop repeatable frameworks derived from successful customer deployments.Gather qualitative and quantitative metrics to assess and report on partner performance based on key performance indicators (KPIs) to ensure high-quality implementations from our top partners.Actively contribute to the evolution of ZoomInfo’s partner program and strategic direction.Architect and manage various partner initiatives...

Mar 20, 2026
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companyBuyers Edge Platform logo
Partner Success Manager

Buyers Edge Platform

Full-time|On-site|New London, CT; Waltham, MA

Role Overview The Partner Success Manager plays a key role in growing and strengthening the Channel Partner Program at Buyers Edge Platform. This position focuses on helping partners gain the most value from their relationship with us, while supporting broader business goals. The role combines process improvement, relationship-building, and performance management. Leadership counts on this person to drive growth and execute strategic initiatives across the partner network. Location: New London, CT or Waltham, MA Work Sponsorship: Buyers Edge Platform is unable to offer work sponsorship for this role. About Buyers Edge Platform Buyers Edge Platform is a digital procurement network and solutions provider for the foodservice industry. The company delivers savings, insights, and technology to help operators, distributors, and manufacturers succeed. Solutions include Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management. Collaboration and technology are at the heart of how Buyers Edge Platform supports foodservice businesses. What You Will Do Serve as the main point of contact between Buyers Edge Platform and Channel Partners. Develop, maintain, and expand strategic partnerships. Represent Buyers Edge Platform professionally to partners and stakeholders. Communicate product and service offerings to Channel Partners. Create and automate processes that support scalable, profitable partnerships. Assess and track Channel Partner performance and program outcomes. Prepare monthly reports on activities, pipeline, and key opportunities. Lead regular calls to review results, share best practices, and coordinate on initiatives. Identify and pursue new ways to strengthen partner engagement. Design and implement strategies to grow market share through channel activities. Work closely with VPs on market-specific challenges and initiatives. Maintain thorough documentation of enablement materials and sales presentations. Use Salesforce for tracking, reporting, and communication. Build strong relationships with Channel Partners by understanding their business needs. What We Look For Motivation, organization, and a proactive approach to partner management. Experience managing KPIs and performance metrics. Ability to introduce and scale new structures within partner operations.

Apr 17, 2026
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companyBuyers Edge Platform logo
Channel Partner Manager

Buyers Edge Platform

Full-time|On-site|Waltham, MA

The Channel Partner Manager is a key driver of our Channel Partner Program's success and plays an integral role in delivering value to the members of Buyers Edge Platform. This position is critical for achieving our organizational goals, as leadership will rely on this role to spearhead growth and strategic implementation. We are looking for a high-achieving, organized, and motivated professional to introduce structure and innovation into our partner operations. You will have the autonomy to lead, refine processes, cultivate relationships, and foster scalable success. Proven experience managing KPIs and performance metrics is crucial. Note: We are unable to offer work sponsorship for this role. About Us: Buyers Edge Platform is a premier digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that empower operators, distributors, and manufacturers to thrive. Our portfolio of solutions—including Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management—transforms how the foodservice industry connects and flourishes. Our culture revolves around collaboration, technology, and a commitment to helping foodservice businesses succeed. Your Role: Act as the primary liaison between Buyers Edge Platform and Channel Partners. Develop, service, and expand strategic partnerships with Channel Partners. Represent the company professionally to all partners and stakeholders. Communicate product and service offerings clearly to Channel Partners. Establish and automate processes that facilitate scalable and profitable partnerships. Track and analyze Channel Partner performance and program outcomes. Provide monthly updates on activities, sales pipeline, and significant opportunities. Conduct regular meetings to review results, share best practices, and align on goals. Identify new opportunities and enhance existing partner relationships. Design and implement strategies to increase market share through channel initiatives. Work closely with VPs to address market-specific challenges and opportunities. Maintain thorough documentation of training materials and sales presentations. Leverage Salesforce extensively for managing tracking, reporting, and communications. Foster deeper relationships with Channel Partners by understanding their needs and objectives.

Feb 27, 2026
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companyXometry logo
Internship|$20/hr - $20/hr|On-site|Waltham, MA

Xometry (NASDAQ: XMTR) is revolutionizing the manufacturing landscape by bridging innovative thinkers with the manufacturers capable of turning their visions into reality. Our digital marketplace equips manufacturers with essential resources for growth while facilitating access to global manufacturing capabilities for buyers from Fortune 1000 companies.Are you a motivated college student ready to leave your mark at a pioneering technology company? Join Xometry's Summer Internship Program for an unparalleled opportunity to gain practical experience and cultivate vital skills within the manufacturing sector.Your Role:In the role of Customer Support Intern at Xometry, you will play a crucial part in enhancing customer satisfaction through operational support and collaborative efforts with various teams. Prepare to thrive in an environment that fosters entrepreneurial thinking and provides hands-on exposure across multiple functions. Your key responsibilities will encompass:Engaging with customers through email, chat, and phone to address product inquiries, order concerns, and account-related questions, ensuring prompt and accurate resolutions.Assisting daily operations by documenting customer interactions, maintaining internal systems, and forwarding complex issues to the relevant teams.Collaborating with cross-functional teams (Sales, Operations, Engineering) to enhance customer experiences and identify improvement opportunities.

Feb 2, 2026
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company
Customer Engineer

RevenueBase Inc.

Full-time|On-site|Waltham

RevenueBase Inc. seeks a Customer Engineer based in Waltham. The position centers on assisting clients and ensuring that RevenueBase products integrate smoothly with their existing operations. Key responsibilities Collaborate with customers to gather and clarify their requirements Deliver technical support and respond to questions about RevenueBase products Assist with the integration of company products into client systems Role overview This role involves regular interaction with clients, troubleshooting product issues, and guiding users through the technical aspects of implementation. Success in this position means helping customers achieve a seamless experience with RevenueBase solutions.

Apr 24, 2026
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companyXometry, Inc. logo
Full-time|$108K/yr - $140K/yr|On-site|Waltham, MA

About Xometry Xometry (NASDAQ: XMTR) connects innovators with manufacturers through a digital marketplace. The platform supports manufacturers with resources to grow and helps Fortune 1000 companies access production capabilities worldwide. Role Overview: Partner Network Manager, CNC & Sheet The Partner Network Manager focuses on building and supporting a strong network of manufacturing partners, particularly in CNC and sheet processes. This position shares similarities with supplier development roles, with an emphasis on developing partner capabilities, monitoring performance, and ensuring partners align with company goals. The aim is to deliver high-quality results for clients through a reliable partner network. What You Will Do Analyze supplier performance and identify areas for improvement. Act as both advocate and coach for partners, helping them enhance quality and reliability. Serve as a trusted resource for partner questions and challenges. Work to reduce manufacturing variability and improve customer outcomes. Support initiatives that drive partner performance and operational alignment. Location This role is based in Waltham, MA.

Apr 22, 2026
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companyHealthcare Support Staffing logo
Customer Service Representative

Healthcare Support Staffing

Full-time|On-site|Waltham

Join our team as a Customer Service Representative, where you will be the frontline support for our clients, ensuring their needs are met with professionalism and efficiency. In this role, you will handle inquiries, resolve issues, and provide exceptional service to enhance customer satisfaction.

Oct 13, 2015
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companyXometry logo
Full-time|$108K/yr - $140K/yr|On-site|Waltham, MA

Xometry (NASDAQ: XMTR) serves as a catalyst for innovation by connecting visionary thinkers with the manufacturers equipped to transform their ideas into reality. Our cutting-edge digital marketplace empowers manufacturers with essential resources, enabling them to expand their operations while facilitating access for buyers from Fortune 1000 companies to global manufacturing capabilities.We are currently looking for a dynamic and results-oriented Partner Engagement Manager to spearhead our Partner Network initiatives. This role is pivotal in supplier development, concentrating on nurturing and managing a high-caliber network of partners. You will play a key role in enhancing partner competencies, driving outstanding performance, and ensuring alignment with our operational objectives to achieve superior outcomes for our clientele.Your daily responsibilities will involve closely analyzing opportunities to elevate supplier quality by acting as both an advocate and mentor. You will establish yourself as a trusted resource, ultimately aiming to improve customer satisfaction through reduced manufacturing inconsistencies.

Feb 2, 2026
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companyXometry Inc. logo
Full-time|On-site|Waltham, MA

Role Overview Xometry is hiring a Senior Engineering Manager focused on Partner Experience in Waltham, MA. This role leads a team of engineers working to improve how partners interact with Xometry’s technology and services. What You Will Do Guide and support a team of engineers dedicated to partner-facing products and features. Shape and execute strategies to boost partner satisfaction and streamline operations. Collaborate with teams across the company to align on goals and deliver on Xometry’s technology vision. Champion improvements that make a real difference for partners using Xometry’s platform. Who We’re Looking For Experienced leader with a background in engineering management. Strong communicator who works well with cross-functional teams. Motivated to drive both innovation and operational results.

Apr 15, 2026
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companyXometry logo
Internship|$23/hr - $23/hr|On-site|Waltham, MA

Xometry (NASDAQ: XMTR) empowers the future of manufacturing by bridging innovative thinkers with the manufacturers who can realize their visions. Our digital marketplace equips manufacturers with essential resources to scale their operations while simplifying access to global manufacturing capabilities for buyers from Fortune 1000 companies.Are you an ambitious college student ready to make a significant contribution at a forward-thinking technology firm? Xometry's Summer Internship Program provides a one-of-a-kind chance to acquire practical experience and hone vital skills within the manufacturing sector.What You’ll Do:As a Partner Management Intern, you will be instrumental in enhancing partner performance and strategy through analysis and collaboration across our partner network. You can anticipate working in an environment that fosters entrepreneurial spirit and hands-on experience across various functions. Your responsibilities will include:Support Partner Relationships: Aid in the onboarding, communication, and daily support of Xometry’s manufacturing partners to facilitate seamless collaboration.Data Tracking & Analysis: Assist in monitoring partner performance metrics including quality, lead time, and capacity, and prepare reports to drive continuous improvement.

Feb 2, 2026
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companyArt of Problem Solving logo
Full-time|On-site|Waltham, Massachusetts, United States

About the Role:As the Regional HR Business Partner for the Northeastern Corridor, you will be instrumental in delivering exceptional HR services across our expansive network of campuses. This role offers a unique opportunity to gain practical experience in aligning HR strategies with business goals.Under the mentorship of an HR Business Partner and as part of a team led by the Manager of Business Partnerships, you will develop your skills in providing HR support that enhances organizational effectiveness. Collaborating closely with campus leadership, you will play a vital role in the development and execution of HR best practices.Your responsibilities will include analyzing workforce data and trends, managing employee relations, supporting talent and performance initiatives, and cultivating a positive and inclusive workplace culture. This position provides a clear pathway toward becoming a strategic HR advisor, capable of independently enhancing performance, retention, and organizational effectiveness.As our Northeast region continues to grow, with seven campuses and more on the horizon, this role is crucial in ensuring our People strategies scale alongside this expansion. You will help foster relationships, implement HR practices, and derive data-driven insights that empower us to effectively support and develop talent across multiple locations.Key Responsibilities:Strategic Partnership & Business AlignmentIntegrate yourself within your assigned region, understanding the priorities, challenges, and People needs of each campus to create a tailored People roadmap that supports business growth.Act as a trusted advisor to the region's senior leadership, including Campus Leadership and Regional Directors, while collaborating with AoPS HR leadership to enhance our People processes and programs.Talent Management, Workforce Planning & PerformanceFacilitate the implementation of organizational design, workforce planning, and talent management initiatives.Collaborate with the Regional Talent Acquisition Partner to address strategic hiring needs, leveraging your comprehensive understanding of current and future business requirements.Support performance management processes by preparing materials, tracking progress, and coaching managers on delivering effective feedback and development discussions.Assist in the coordination and delivery of training programs.

Mar 2, 2026
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companyHealthcare Support Staffing logo
Full-time|On-site|Waltham

Join our dedicated team as a Healthcare Customer Service Representative, where you will play a vital role in supporting patients and healthcare providers. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring a positive experience for all stakeholders. We are looking for individuals who are passionate about healthcare and possess excellent communication skills.

Oct 14, 2015
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companyCogent Biosciences logo
Full-time|On-site|Waltham, Massachusetts, United States

Join our dynamic team at Cogent Biosciences as a Desktop and Sales Support Specialist, where you will play a crucial role in enhancing our sales operations and providing exceptional support to our desktop users. We are seeking an enthusiastic individual who is passionate about technology and customer service, and who thrives in a fast-paced environment.In this role, you will assist in managing sales processes, ensuring that our systems are running smoothly, and providing technical support to our team members. Your contribution will directly impact our sales efficiency and customer satisfaction.

Apr 8, 2026
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companySonsoft Inc. logo
Full-time|On-site|Waltham

Join our dynamic team at Sonsoft Inc. as a QlikView Technical Lead. In this pivotal role, you will leverage your expertise in data visualization and analytics to drive impactful business decisions. You will lead projects, mentor junior team members, and collaborate closely with cross-functional teams to deliver innovative solutions that meet client needs.

Sep 1, 2016
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companyHSMC1 logo
Full-time|On-site|Waltham

Join our dedicated team at HSMC1 as a Residential Counselor, where you will play a vital role in supporting adults with developmental disabilities. You will provide guidance, encouragement, and assistance to individuals in a residential setting, fostering their independence and enhancing their quality of life.Your responsibilities will include assisting with daily living activities, implementing individualized care plans, and promoting a positive living environment. This is an opportunity to make a meaningful impact in the lives of those we serve.

Apr 2, 2026
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companyAnduril Industries logo
Full-time|$166K/yr - $220K/yr|On-site|Waltham, Massachusetts, United States

Anduril Industries builds technology to strengthen the military capabilities of the United States and its allies. The company’s products include Lattice OS, an AI-powered operating system that transforms large data sets into a real-time, 3D command and control platform. Anduril’s work spans autonomy, AI, computer vision, sensor fusion, and networking, all delivered to military customers on demanding schedules. The Battlespace Awareness Command & Control Systems team develops advanced battle management software. Their focus is on solving complex security challenges with technical innovation to support defense needs. Role overview The Project Delivery Lead - Battlespace manages the full software development lifecycle for Battlespace Awareness projects in Waltham, Massachusetts. This position oversees delivery against technical, functional, and business requirements for a software suite that applies advanced algorithms for real-time analysis and tactical decision support. Strong technical knowledge in software development, particularly in optimization and estimation, is essential. The role involves guiding complex projects with multiple sub-teams and stakeholders, ensuring work stays aligned with objectives and is completed on schedule. What you will do Project Leadership and Strategy:

Apr 20, 2026
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companyXometry logo
Full-time|$140K/yr - $140K/yr|On-site|Waltham, MA

Xometry (NASDAQ: XMTR) is at the forefront of revolutionizing the manufacturing landscape by bridging innovative thinkers with manufacturers capable of turning their visions into reality. Our digital marketplace equips manufacturers with essential resources to expand their operations while providing Fortune 1000 companies seamless access to global manufacturing capabilities.In the role of Senior Sales Strategy & Operations Lead, you will collaborate closely with our Sales leadership team as a vital business partner. This prominent analytical position is dedicated to enhancing Xometry's revenue potential and optimizing sales efficiency. You will transition from tactical process management to defining our Go-to-Market (GTM) strategy, spearheading crucial planning cycles, and translating complex operational data into high-level executive recommendations.Your success will be evaluated based on your capacity to elevate sales effectiveness through strategic insights, thorough planning, and impeccable execution of organizational change initiatives. You will serve as the analytical and strategic cornerstone of the Sales Operations function.

Feb 2, 2026

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