Staff Product Manager - Post-Order Experience

Join Xometry, a leading manufacturing marketplace, as a Staff Product Manager focused on enhancing the Post-Order Experience. You will play a pivotal role in shaping the customer journey post-purchase, ensuring seamless service delivery while driving user satisfaction. Collaborate with cross-functional teams to identify improvement areas, implement innovative solutions, and optimize processes for better outcomes.

At Xometry (NASDAQ: XMTR), we connect visionary thinkers with the manufacturers who make their ideas a reality. Our digital marketplace equips manufacturers with essential resources for growth while enabling Fortune 1000 companies to access global manufacturing capabilities seamlessly.Xometry is on the lookout for a Senior Product Manager, Post-Order Experience to take charge of refining the customer journey following order placement. From the moment an order is confirmed to its delivery and subsequent support interactions, your role will be pivotal in ensuring that every buyer feels informed, confident, and pleased throughout their engagement with Xometry.

Xometry (NASDAQ: XMTR) is at the forefront of innovation, bridging visionary thinkers with the manufacturers capable of turning their concepts into reality. Our digital marketplace empowers manufacturers with essential tools for growth while enabling Fortune 1000 companies to leverage global manufacturing capabilities seamlessly.Xometry is searching for a Product Manager II, Post-Order Experience who will take charge of enhancing the customer journey post-order placement. From order confirmation to delivery and support, your contributions will ensure that every customer feels informed, confident, and satisfied throughout their interaction with Xometry.

At Xometry (NASDAQ: XMTR), we drive innovation in the manufacturing industry by seamlessly connecting visionary thinkers with the manufacturers capable of bringing their ideas to fruition. Our digital marketplace empowers manufacturers with essential resources for growth while simplifying the procurement process for Fortune 1000 companies seeking global manufacturing solutions. We are in search of a dedicated and customer-centric Staff Product Manager to revolutionize the buyer journey within our marketplace. In this pivotal role, you will enhance user experience, boost engagement, and optimize conversion rates across the storefront, focusing on mechanical engineers and procurement managers (buyers) seeking instant quotes for their manufacturing projects. Your contribution will be essential in defining and executing a product vision that ensures a seamless, intuitive, and efficient buyer experience. Collaborating closely with design and engineering teams, you will streamline buyer interactions from discovery through checkout, maximizing value at every stage. This position requires a robust understanding of buyer needs and marketplace dynamics, coupled with strong product management capabilities. You will play a key role in shaping product strategies, fostering cross-functional collaboration, and delivering customer-focused solutions aligned with Xometry’s mission and growth objectives.

Role Overview Xometry is hiring a Senior Engineering Manager focused on Partner Experience in Waltham, MA. This role leads a team of engineers working to improve how partners interact with Xometry’s technology and services. What You Will Do Guide and support a team of engineers dedicated to partner-facing products and features. Shape and execute strategies to boost partner satisfaction and streamline operations. Collaborate with teams across the company to align on goals and deliver on Xometry’s technology vision. Champion improvements that make a real difference for partners using Xometry’s platform. Who We’re Looking For Experienced leader with a background in engineering management. Strong communicator who works well with cross-functional teams. Motivated to drive both innovation and operational results.

At Xometry (NASDAQ: XMTR), we are at the forefront of innovation, connecting visionary individuals with manufacturers capable of turning their concepts into reality. Our digital marketplace empowers manufacturers with essential resources to expand their operations while facilitating seamless access for Fortune 1000 companies to global manufacturing capabilities.We are actively seeking a Staff Product Manager to lead the strategic direction of our customer data and marketing technology platforms. In this pivotal role, you will manage the roadmap for capturing, organizing, and activating customer data through our customer data platform (CDP), event collection pipelines, and attribution services. You will serve as a crucial individual contributor, reporting to the Senior Director of Product Management for MarTech, while directly influencing multiple engineering teams and collaborating with various partner teams. As a Staff-level manager, you will also mentor other Product Managers, contributing to the development of our product culture and paving the way for future leadership opportunities. Your influence will be instrumental in enhancing Xometry's ability to acquire, engage, convert, and retain customers—critical objectives for our growth strategy. By ensuring our marketing and customer data systems deliver actionable insights, you will help optimize growth initiatives, improve ROI on marketing investments, and elevate the overall customer experience.

At Constant Contact, we pride ourselves on being a team of exceptional individuals who take initiative and make a real difference. With the mindset, integrity, and courage of a small business owner, our work empowers people everywhere to chase their dreams. We play a vital role in supporting business owners, entrepreneurs, non-profits, and individuals by providing the necessary tools and guidance to flourish online. We thrive on new challenges and possibilities, and we're just getting started!We are looking for a Principal Product Manager to spearhead the next generation of our revenue engine. This high-impact strategic position sits at the heart of our mobile-first evolution and AI-driven value delivery. You will lead the way in defining how Constant Contact unlocks enterprise-grade value through innovative monetization frameworks.In this role, you will act as the "Squad Leader" for Monetization, taking full ownership of value. Rather than merely creating payment pages, you will oversee broader strategic monetization levers, including packaging, pricing models, and intelligent cross-sell/up-sell logic. You will connect high-level strategy with relentless execution, driving ARPU expansion and modernizing our revenue engine for a mobile-centric audience.This position exists because we believe that incremental change is insufficient; we are transforming a legacy revenue engine for a mobile-first, AI-powered future.What You’ll DoOwn the Monetization Strategy: Develop comprehensive strategies that go beyond transactional infrastructure to effectively package, price, and sell our value. You will drive ARPU expansion through smart cross-sells, up-sells, and net retention initiatives, managing trials, paywalls, in-product upgrade moments, plan comparisons, expansion paths, downgrades, and renewals.Lead with Velocity: As the Squad Leader for the Monetization team, you will cultivate a culture of autonomy and speed. Transitioning from "output" (shipping features) to "outcomes" (driving revenue and retention), you are empowered to make impactful decisions, conduct rapid experiments, and challenge outdated monetization assumptions to enhance customer value and revenue growth.Drive the Mobile Transformation: With a legacy rooted in desktop, you will transform monetization flows for a mobile-first world, ensuring seamless purchase and upgrade experiences on any device.

Join Acorn Product Development, a leading innovator in product design and engineering dedicated to enhancing global manufacturability. With offices strategically located in Silicon Valley, Boston, Denver, and China, we pride ourselves on our dynamic and collaborative environment.Every year, top-tier Fortune 100 and 500 companies, alongside exciting start-ups, engage Acorn to assist in the design of their latest product innovations. Our expertise spans across robotics, industrial applications, life sciences, medical devices, and consumer products.At Acorn, working as a Mechanical Engineer is not just a job; it's an opportunity to learn, grow, and make meaningful contributions within an exceptional team. If your background aligns with our needs, we are eager to connect! This is an onsite role based in our Waltham, MA office.

About Allego:At Allego, our mission is to revolutionize modern sales enablement. As a rapidly expanding SaaS technology firm located in the heart of metro Boston, we have consistently achieved double-digit growth each year over our ten-plus year journey. We are proud to be recognized as a leading revenue enablement platform that sales, marketing, and enablement teams rely on and endorse. Allego empowers teams to close deals, achieve revenue targets, and maintain alignment amid changing circumstances by clarifying the next best actions. Our platform integrates learning, content, coaching, digital selling, and secure AI into everyday workflows, enabling consistent actions and results in complex sales environments. Our clients report significant benefits, such as 50% shorter sales cycles, 45% higher win rates, and considerable reductions in software expenses.We are honored to serve a diverse customer base, including major players from the Dow Jones Industrial Average, the largest U.S. banks, insurance companies, and global medical device and pharmaceutical firms. Our impressive growth has earned us accolades from The Boston Business Journal, The Boston Globe, and Inc. Magazine as one of the best places to work.Your Role:This is a unique opportunity to join a high-growth organization and influence the market presence of an emerging category leader. We are seeking a dynamic and experienced product marketer who excels in fast-paced environments and is passionate about making a measurable difference. You will be pivotal in enhancing Allego's market leadership and empowering revenue teams to succeed.As the Senior Manager of Product Marketing, reporting directly to the VP of Marketing, you will take charge of the positioning and go-to-market strategy for the Allego Revenue Enablement Platform. Your responsibilities will include defining target markets, developing buyer personas, and establishing competitive positioning to create clear differentiation and customer value. You will transform product features into engaging messaging, content, and sales tools that facilitate product launches, drive pipeline growth, and support the closure of significant deals.Lead the development of the product narrative by collaborating with Executive Leadership, Sales, Product, and Marketing to deliver compelling positioning and messaging across all channels.Empower revenue teams to excel by providing Sales and Customer Success with insights, tools, and messaging that enhance discussions and boost win rates.Translate product value into market impact by crafting messaging and content for the website, campaigns, launches, webinars, sales materials, and social media that effectively communicates customer value.

Location: Waltham, MA (hybrid) At ERGO NEXT, our mission is to empower entrepreneurs to succeed. As a pioneering technology-driven, full-stack provider of small business insurance, we are transforming the customer experience by taking on the entire value chain. Since our inception in 2016, we have provided tailored and affordable coverage to hundreds of thousands of small business clients across the United States. Backed by industry leaders in both insurance and technology, we continue to expand our reach—and that's where you come in. We are seeking a dynamic and passionate Insurance Product Manager to join our innovative team. This role is highly visible and involves collaboration across various functions, with a primary focus on delivering exceptional insurance products tailored for small businesses in diverse sectors. We recognize that the current market offerings often fall short of meeting small business needs, and we are dedicated to redefining SMB insurance. If you are enthusiastic about analyzing and redesigning pricing strategies, enjoy exploring risk management, and are eager to contribute to initiatives that significantly impact the industry and our customers, we want to hear from you!

Location: Waltham, MA (Hybrid) At ERGO NEXT, our mission is to empower entrepreneurs to thrive. We are pioneering the only technology-driven, full-stack provider of small business insurance in the industry, transforming the customer journey by managing the entire value chain. Our presence extends wherever small businesses operate. Since our inception in 2016, we have assisted hundreds of thousands of small business owners across the U.S. in obtaining fast, tailored, and affordable coverage. Supported by leading figures in the insurance and technology sectors, we continue to expand our reach — and we want you to be a part of this growth. We are seeking a dynamic and innovative Insurance Product Manager to join our Property team. This pivotal role involves collaborating across functions to deliver top-notch products tailored for small businesses across various sectors. We recognize that existing insurance products often fall short of meeting small business needs, and we are determined to lead the reimagining of small business insurance. If you are passionate about understanding and reshaping pricing structures, enjoy analyzing risk, and aspire to work on initiatives that make a significant impact on the industry and our customers, we would love to connect with you! Your Responsibilities: Serve as the subject matter expert for one of our core insurance products, managing coverage, pricing, underwriting, and compliance. Lead initiatives from inception to completion, including problem definition, analysis, execution, rollout, and post-launch performance evaluation. Conduct industry research, competitive analysis, and interviews with small business owners to identify and prioritize critical customer needs. Drive the growth and profitability of the product line by optimizing pricing strategies, shaping insurance offerings, and supporting geographic or segment expansions. Collaborate closely with various teams within NEXT, including Technical Product, Engineering, Data Science, Analytics, Claims, Compliance, Customer Operations, and Legal. Utilize customer insights and product performance data to pinpoint opportunities for enhancing experience, pricing, and underwriting, and implement those improvements. Act as the ambassador for the line of business with both internal stakeholders and external partners (e.g., reinsurers, agents, and strategic partners).

At ZoomInfo, we believe in accelerating careers through innovation and collaboration. We operate with agility, challenge conventional thinking, and empower you to produce exceptional work. You will join a team that values support, challenges norms, and celebrates collective achievements. With the right tools and a culture that nurtures your ambitions, you will not just contribute; you will drive impactful change swiftly.The Opportunity:ZoomInfo has established the most advanced Go-To-Market (GTM) data acquisition infrastructure in the industry. We are now applying that same meticulous approach to the field of context engineering—an emerging discipline that determines whether AI systems yield transformative value or merely incremental enhancements.This role is pivotal in architecting the context layer that powers our AI intelligence across products such as Copilot, GTM Studio, and MarketingOS. You will revolutionize how ZoomInfo's agentic workflows access, compress, and deliver precise information at critical moments. Your work will have a profound impact across the organization: every AI interaction, every intelligent recommendation, and every autonomous agent action will rely on the context infrastructure you develop.As we transition to an AI-first product approach across the company, the context pipelines are still in their infancy, offering a unique opportunity to establish architectural standards and platform practices that will enhance value for multiple product teams in the coming years.What You'll Do:Design Context Acquisition Pipelines: You will create and optimize the methods by which ZoomInfo retrieves, transforms, and delivers context from our semantic data layer, memory systems, and various data sources. Your focus will be on balancing retrieval quality with latency and cost, utilizing hybrid search strategies, intelligent caching, and context compression techniques that maintain information density while adhering to token budgets.Manage the Context Layer Platform: You will build infrastructure that serves multiple product teams—Copilot, GTM Studio, MarketingOS—as internal clients. You will set API standards, enhance developer experiences, and establish integration patterns that expedite feature delivery. You will maintain a delicate balance between providing flexible building blocks and crafting opinionated solutions that integrate best practices.Implement Quality Through Measurement: You will develop evaluation frameworks utilizing RAGAS metrics and custom benchmarks. You will monitor retrieval accuracy, context relevance, hallucination rates, and system performance in production. You will translate quality signals into architectural enhancements, collaborating closely with machine learning engineers.

At ZoomInfo, we accelerate careers by fostering an environment where innovation thrives, and where you can perform at your best. Our dynamic team is dedicated, supportive, and celebrates our collective achievements. Equipped with advanced tools and a culture that fuels your ambition, you will not just contribute—you will drive impactful change swiftly.At ZoomInfo, we take pride in integrating AI into our core products, having completely reengineered our offerings around it. Our cutting-edge multi-agent orchestration platform facilitates intelligent automation across various product surfaces, including Copilot, GTM Studio, and MarketingOS. We are in search of a visionary professional to lead the capability layer that dictates the functionalities of our agents.This role encompasses ownership of the agentic tools ecosystem, which includes MCP servers, LangChain integrations, and other composable building blocks that empower our agents. Every new capability our agents acquire is routed through your platform, and every integration that connects ZoomInfo’s intelligence with the broader ecosystem is guided by your roadmap. When our agents engage in activities such as booking meetings, enriching records, or orchestrating complex go-to-market workflows, they are utilizing the tools you've defined, optimized, and deployed.The landscape of agentic tools evolves rapidly, with new standards and integration patterns emerging regularly. You will work on the frontier of this technology, assessing what is ready for production versus what remains exploratory, and making critical decisions that shape how ZoomInfo’s agents interact with the external environment.This is a role with substantial infrastructure influence; when you build one tool effectively, every agent across all products benefits. By defining a single integration pattern accurately, you create a template for numerous future implementations. Your architectural choices do not merely deliver features—they multiply impact across the organization.

Join ZoomInfo as the Director of Product Strategy, where you will lead our product vision and strategy to drive product innovation and customer satisfaction. You will collaborate with cross-functional teams to define and execute product roadmaps, ensuring alignment with business goals and market needs.

Location: Waltham, MA (hybrid)At ERGO NEXT, we are dedicated to empowering small business owners to flourish. Our innovative approach has established us as the only technology-driven, full-service provider of small business insurance in the market, transforming the customer journey from inception to completion.Since our inception in 2016, we have successfully assisted countless small businesses across the United States in obtaining quick, tailored, and affordable insurance coverage. Supported by industry frontrunners in both insurance and technology, we are poised for further growth — and we want you to be part of that journey.Seize the opportunity to craft the narrative for our next chapter. As we integrate with ERGO, we are seeking a talented storyteller to redefine our identity, voice, and visual connection with our employees. This role combines 80% internal branding and communication strategy with 20% people experience initiatives, perfect for a creative individual who can blend marketing aesthetics with profound emotional impact. If you are a designer-writer hybrid prepared to develop a world-class internal brand, we invite you to help shape the future of ERGO NEXT.

Location: Waltham, MA (Hybrid - 3 days In-Office) ERGO NEXT supports entrepreneurs by providing technology-driven, full-stack small business insurance. Since 2016, the company has served hundreds of thousands of small businesses across the US, focusing on fast, tailored, and affordable coverage. With backing from leaders in insurance and technology, ERGO NEXT is growing quickly. Role overview The Developer Experience Team Lead will build and guide a new team dedicated to improving the engineering environment at ERGO NEXT. This group focuses on the full development lifecycle, not just infrastructure, and aims to make every step of the developer journey more efficient and enjoyable. What you will do Lead and mentor a team of Backend and DevOps engineers. Shape the framework and processes for a new Developer Experience team from the ground up. Collaborate closely with a parallel DevEx team based in Israel to coordinate strategies and share best practices. Drive technical excellence and support the professional growth of team members. Collaboration This position works within Platform Engineering and plays a key role in defining how developers at ERGO NEXT build, test, and ship software. Regular coordination with both US and Israel-based teams will be part of the job.

Location: Waltham, MA (Hybrid – 3 days in office) Next Insurance is looking for a Backend Engineer to join the Development Experience Team. This position centers on platform engineering, with a focus on supporting U.S.-based teams and connecting their needs with global infrastructure projects. Role overview This role takes a lead position in shaping the strategy for an Agentic (AI-based) Software Development Life Cycle. The goal is to move beyond simple automation and build a future where AI agents support every stage of the SDLC, from design to deployment. Deep backend coding skills are essential, as the work will directly influence how U.S. engineering teams adopt and benefit from these AI-driven tools. Key responsibilities Act as a technical anchor for local platform engineering initiatives. Bridge U.S. engineering needs with global infrastructure efforts. Architect and maintain Next Insurance’s cloud-only infrastructure, treating the platform as a product. Identify platform challenges and lead projects that improve developer experience and drive business value. What you will work on Develop and refine tools and processes to enhance the software development life cycle using AI agents. Work across a wide range of cloud and application infrastructure technologies. Collaborate with engineering teams to understand pain points and deliver solutions that make daily work more efficient. Since 2016, Next Insurance has provided fast, customized, and affordable coverage to small businesses across the U.S. The company continues to grow with support from leaders in both insurance and technology, aiming to transform the customer experience and empower entrepreneurs everywhere.

Xometry (NASDAQ: XMTR) connects problem-solvers with manufacturers to bring new ideas to market. The company’s digital marketplace offers manufacturers growth tools and gives buyers, including Fortune 1000 firms, access to global production resources. Role overview The Senior Staff Software Engineer will join the core machine learning and data platform engineering team in Waltham, MA. This group builds and maintains the infrastructure behind Xometry’s AI and ML solutions, such as the Instant Quoting Engine®, Computational Geometry Service, and other data-driven products that support the marketplace. What you will do Collaborate with AI leadership to strengthen and expand the core infrastructure for AI and ML initiatives Deliver essential components that power the Xometry ecosystem, focusing on hands-on engineering Support and improve data products that drive marketplace operations Take ownership of projects and contribute to ongoing platform development Encourage innovation and help shape the future of Xometry’s technology Location This role is based in Waltham, MA.

Join Acorn Product Development, a leading product engineering services firm, dedicated to empowering global companies through innovative engineering solutions. Our collaborative approach enables us to tackle complex engineering challenges, streamline supply chains, and optimize manufacturing and delivery processes. With our extensive expertise and established relationships, we assist clients in launching innovative, reliable, and cost-effective products that make a significant impact in their respective markets.We are currently seeking experienced Mechanical Engineers (contractors) to join our dynamic team in Waltham, MA. Local candidates are preferred.

Deciphera Pharmaceuticals is hiring a Director of New Product Planning in Waltham. This role is part of the Global Marketing Department and centers on guiding strategy and execution for new product initiatives. The Director will influence how new therapies progress from initial concept to market introduction, working to align efforts with company goals and a commitment to patient outcomes. What you will do Lead strategic planning for new product launches and related initiatives. Coordinate and guide cross-functional teams through all stages of the product development process. Drive projects that support Deciphera's objectives and contribute to advancing patient care.