ITSM/ITIL Architect

Miratech seeks an ITSM/ITIL Architect to join its engineering team in Warsaw. This role centers on designing and implementing IT service management solutions that follow ITIL principles. The goal is to improve how IT services are delivered and managed across the organization. Key responsibilities Design ITSM solutions that enhance operational efficiency and support reliable service delivery Apply ITIL best practices to develop and refine IT processes Collaborate with cross-functional teams to understand business needs and translate them into technical requirements Review current workflows and suggest improvements for ongoing process optimization Contribute to continuous improvement initiatives throughout the IT infrastructure Requirements Extensive experience in IT service management and ITIL frameworks Background in designing and implementing ITSM solutions Ability to translate business needs into technical requirements Comfort working with teams from various disciplines Track record of analyzing and optimizing IT processes

Join SoftwareMind as a ServiceNow Solution Architect and leverage your expertise to deliver innovative solutions that enhance business processes. In this role, you will be responsible for designing, implementing, and maintaining ServiceNow applications, ensuring they meet the needs of our diverse clientele. Work closely with our teams to drive project success and improve operational efficiency.

Are you looking to elevate your career beyond just a job? At Ivanti, we prioritize the growth of our employees just as much as we focus on creating innovative products. Ivanti stands as a global leader in IT systems and security management, offering solutions in service management, asset management, and mobility management. Our Enterprise Service Management (ESM) platform seamlessly integrates ITIL processes, support, and delivery, providing a flexible, intuitive, and self-managing application available both in the cloud and on-premise. Why This Role Matters: As a Technical Support Engineer, you will play a pivotal role in ensuring the success of our global clients by supporting their essential business operations. Your expertise in Ivanti's IT Service Management tools will enable you to deliver exceptional service to our customers, partners, and internal teams. You will collaborate with some of the most prestigious companies and universities worldwide, tackling complex challenges in mission-critical systems through effective troubleshooting, research, and testing. For more intricate issues, you will engage directly with back-line and product development teams. This position offers a shift-based schedule, providing numerous opportunities for skill enhancement and career advancement. It's an excellent chance to deepen your knowledge of Ivanti's diverse solutions, services, and technologies. If you are eager to expand your ITSM technical expertise in a culture of excellence, we invite you to join our team! Your Daily Responsibilities Include: Delivering enterprise-level technical and functional support for Ivanti's Enterprise Service Manager products to global customers, partners, and internal teams through effective troubleshooting and diagnosis. Contributing to the continuous improvement of Ivanti products, solutions, and platforms. Utilizing phone and remote access tools efficiently. Maintaining team goals and objectives. Collaborating with team members to advance customer cases. Ensuring timely, appropriate communication with customers. Participating in and promoting the sharing and creation of knowledge. Following and contributing to the enhancement of support processes. Continuously developing your technical expertise to support customers and foster self-growth. Engaging in special initiatives as needed, such as backlog reduction or mentoring fellow team members.

About UsAt NRB - Trasys International, we are a vibrant global entity dedicated to being the preferred partner for EU Institutions. With a proven track record spanning over 30 years, we excel in delivering top-notch solutions that foster the growth and success of our clients. Our mission is to empower clients to navigate the intricacies of digital transformation by supplying the right talent precisely when needed. We continuously seek skilled professionals ready to engage in international projects and produce exceptional results in diverse cultural settings. Our offerings encompass solution modernization, digital workspaces, cloud technologies, and IT security. Our headquarters is located in Brussels, with offices and active accounts throughout Europe, including Luxembourg, Amsterdam, Athens, Stockholm, and Geneva.Are You the One?We are currently seeking an ITIL Service Management Expert to support our client, a prestigious European Institution based in Warsaw, Poland. This long-term engagement will focus on cybersecurity, public sector, and law enforcement. In this role, you will be pivotal in overseeing business architecture, steering solution designs, and promoting collaboration among business architects and project teams to align with the client’s strategic vision.Note: This position requires an 80-100% hybrid presence at the client's headquarters in Warsaw, which means being located within 2-3 hours of ground transportation from Warsaw is essential.Your Responsibilities Will Include:Executing existing IT service management processesAnalyzing current IT service management proceduresIdentifying risks and weaknesses and proposing enhancementsAdvising on optimal IT service management practicesDeveloping, documenting, and executing improvement strategiesAssisting in the implementation and customization of ITSM solutionsEngaging in projects related to the implementation and customization of ITSM solutionsDrafting required policies and Standard Operating Procedures (SOPs) to support IT service managementCreating a positive customer experiencePerforming additional responsibilities as assigned by the ICT SCSMT team leader.

Role Overview Egis Group is seeking an Architect to join the team in Warsaw. This position involves working on a range of architectural projects, with a focus on thoughtful design and compliance with regulations. The role offers the chance to see projects through from initial concept to final delivery. What You Will Do Create detailed architectural plans and drawings Collaborate with engineers and construction teams throughout each project phase Ensure designs align with client requirements and meet regulatory standards Lead projects from early design through completion Stay informed about current trends and developments in architecture Apply strong problem-solving and project management skills Location This position is based in Warsaw.

Join our innovative team at it labs as a Data Architect. In this pivotal role, you will design and implement robust data architectures that enable us to leverage data for strategic decision-making. You will work closely with cross-functional teams to ensure data integrity and security while optimizing data workflows.

Role Overview SoftwareMind is looking for a Corporate Data Architect in Warsaw. This position shapes the company’s data strategy and builds solutions that support business intelligence and informed decision-making. What You Will Do Design and implement data solutions for the organization Work with teams across departments to maintain data integrity, security, and accessibility Promote innovation and ongoing improvement in data practices

Join NielsenIQ as a Junior Client Solution Architect and embark on an exciting journey of innovation and problem-solving! In this role, you will collaborate closely with clients to design and implement tailored solutions that meet their unique needs. This position offers a fantastic opportunity for those looking to kickstart their career in solution architecture within a dynamic and supportive environment.

Join CD PROJEKT RED, the acclaimed game development studio known for creating immersive narratives and stunning visuals. We are seeking an experienced Enterprise Architect to lead our architectural initiatives, ensuring the alignment of our technology infrastructure with business goals. In this role, you will collaborate with cross-functional teams, drive innovation, and establish best practices for system architecture.

Join inetum2 as an AI Architect and be at the forefront of cutting-edge technology solutions. As an integral part of our team, you will design and implement advanced artificial intelligence systems that drive innovation and efficiency for our clients. This position offers a unique opportunity to work with a diverse range of projects and collaborate with top talent in the industry.

Join our dynamic AI team as a Technology / Platform Architect. This pivotal role blends technology strategy with hands-on architectural guidance, focusing on event-driven architectures, roadmap development, and technology adoption.Key Responsibilities:Define the strategic direction for leveraging technology and architectural components across engineering teams.Develop and maintain a comprehensive Technology Adoption Roadmap, converting high-level strategies and customer requirements into actionable initiatives.Provide insights and feedback to enhance technology adoption, platform functionalities, and product features.Support Pod Leads and Managers in building roadmaps, creating actionable plans, and breaking projects into manageable tasks.

AWS Security Architect Are you passionate about IT security architecture and eager to make a real impact in your organization? If you want your work to transcend mere compliance and truly safeguard systems, this role is perfect for you. Your Responsibilities As the AWS Security Architect, you will take ownership of the IT security architecture. This involves designing, updating, and ensuring effective implementation across various systems and projects. Your weekly tasks may include: Evaluating risk analyses to verify the realism of threat scenarios and the robustness of proposed controls. Conducting proof of concept (PoC) tests on innovative security tools to determine their viability for integration. Ensuring that sensitive information is managed correctly across the bank's systems, including encryption and access controls. Implementing new security processes and solutions aligned with the organization's security strategy. Collaborating with cross-functional security teams at the group level. You will gain exposure to a broad technical landscape, including network security, cloud environments, application security, cryptography, and a variety of security tools such as SIEM, EDR, XDR, and more. If you enjoy working across multiple domains rather than focusing on a single area, you'll thrive in this role. Key Insights This position is not limited to advisory responsibilities; you will be hands-on, driving PoCs and evaluating solutions technically while actively participating in deployments. Strong communication skills to convey complex security concepts to both technical and non-technical audiences are essential.

Join our dynamic team at unit44 as an Information Security Architect. In this pivotal role, you will be responsible for designing and implementing robust security architectures that safeguard our information systems and data assets. You will collaborate with cross-functional teams to develop security strategies, assess risks, and ensure compliance with industry standards.Your expertise will play a crucial role in enhancing our security posture and protecting against potential threats. We are looking for a passionate individual who thrives in a fast-paced environment and is eager to make a significant impact on our organization.

About ShiftKey ShiftKey connects healthcare facilities with licensed professionals ready to fill open shifts. By bringing marketplace principles and industry knowledge together, ShiftKey helps address staffing shortages in American healthcare. Facilities and healthcare workers gain direct access to each other, while professionals can choose their own schedules. This approach brings more licensed experts back into the workforce and helps ease a critical challenge in healthcare staffing. Learn more at www.ShiftKey.com. Role Overview: Marketplace Platform Architect As Marketplace Platform Architect, set the technical direction for ShiftKey’s flagship products, including Acute Care and credentialing systems. The focus: improve platform modularity and reduce tight coupling in the current architecture. Lead efforts to maintain architectural consistency and reliability, helping teams work through complex logic and quickly spot areas of technical risk. This role calls for a collaborative leader who believes in engineer-driven architecture and values clear documentation. Use sound technical reasoning and risk analysis to guide decisions. Rather than relying on authority, influence and align multiple development teams working in parallel. Value diverse viewpoints, enjoy solving structural challenges, and foster strong cross-team connections. Compensation Monthly gross salary: PLN 26,500 to PLN 31,000 under an employment contract (CoE/umowa o pracę). Final offer depends on experience and expertise. Work Environment Candidates should be based in the Warsaw Metropolitan Area. There is no required in-office schedule, but many team members choose to work from the office on Tuesdays and Wednesdays for collaboration. Key Responsibilities Define and maintain the technical roadmap for the Marketplace Platform, ensuring architectural consistency across core products and future updates. Lead projects to boost modularity and reduce dependencies in the platform’s architecture. Work closely with development teams to clarify complex logic and identify technical risks.

About ShiftKey ShiftKey connects licensed and certified healthcare professionals directly with facilities that need support. The platform helps address critical staffing shortages across the United States by giving healthcare workers flexibility to choose their schedules. This approach brings more professionals back into the workforce. Learn more at www.ShiftKey.com. Role Overview: Software Architect Based in Warsaw, the Software Architect will guide the technical direction for ShiftKey’s Marketplace Platform. This includes products such as Acute Care and credentialing systems. The focus is on improving platform modularity and reducing tight coupling across the architecture. The architect will work to strengthen reliability and consistency, support teams handling complex logic, and spot immediate opportunities to reduce technical risks and operational issues. What You Will Do Shape and communicate the technical strategy for major platform products Lead efforts to make the architecture more modular and less tightly coupled Support engineering teams as they manage complex system logic Identify and address technical risks and operational challenges Promote reliability and consistency across the platform Who We’re Looking For Collaborative leader who values engineer-driven architecture Uses clear documentation to align teams Makes informed, timely decisions based on technical reasoning and risk assessment Influences and aligns multiple development teams without relying on veto power Welcomes diverse perspectives and enjoys solving complex architectural problems Committed to building strong cross-team collaboration Compensation Monthly gross salary for this role ranges from PLN 26,500 to PLN 31,000 under an employment contract (CoE/umowa o pracę). Final compensation depends on experience and skill level.

Join our dynamic team at Sigma Software Group as a Software Architect specializing in AdTech solutions. In this pivotal role, you will leverage your expertise to design and implement cutting-edge software architectures that drive our advertising technology forward. You will collaborate with cross-functional teams to innovate, optimize, and enhance our product offerings, ensuring they meet the highest standards of performance and scalability.

Role Overview NielsenIQ is hiring a Client Solution Architect in Warsaw. This role shapes and delivers solutions tailored to each client’s needs. The position focuses on designing strategies that help clients achieve strong results from their projects.

About the Role margo-group is hiring a Data 360 Architect in Warsaw for a global commerce media company. This organization connects shoppers and brands across the open internet, using commerce intelligence and AI-driven decision-making. The company values innovation, diverse perspectives, and an inclusive culture where every team member can help shape digital commerce.

Role OverviewAs EcoVadis continues to transform its operations and expand its innovative product ecosystem, we are enhancing our Architecture capabilities to effectively align business strategies with technological advancements. The Enterprise Architect is pivotal in steering the long-term architectural vision of the company, ensuring our systems are scalable, resilient, cost-effective, and integrated with AI technologies. This role acts as a bridge between business objectives, data management, and technological solutions, converting intricate business requirements into practical, sustainable architectural frameworks that promote EcoVadis’ growth and innovation. Key ResponsibilitiesEnterprise Architecture Strategy & DirectionTransform business and product strategies into enterprise-level architectural frameworks and roadmaps.Develop and oversee the target architecture across business, application, data, and technology domains.Establish and refine the enterprise architecture metamodel and sustain the EA repository.Analyze and document current architectures, pinpointing gaps, redundancies, and structural risks, while driving simplification initiatives.Lead strategic architecture projects including application rationalization and modernization.Manage technology risks strategically across the organization.Governance & Decision SupportEstablish and uphold architecture principles, standards, and guidelines.Evaluate and challenge significant architectural decisions, ensuring alignment with long-term organizational goals.Assist executive decision-making by providing clear options and trade-offs, backed by thorough analysis.Oversee the implementation of new tools and platforms, as well as the retirement of outdated systems.Continuously enhance architecture governance practices to ensure effectiveness and agility.Collaboration & EnablementServe as a trusted advisor and intermediary among business, product, engineering, data, and security stakeholders.Collaborate with Solution Architects and Tech Leads to synchronize local designs with enterprise objectives.Partner with IT and Security teams to ensure architectural alignment with security protocols and policies.Engage in agile, cross-functional teams, providing architectural insights for specific business domains.Convert business, product, and technical requirements into architecture specifications for selected enterprise initiatives.Data, AI & Emerging TechnologiesWork collaboratively on data architecture, analytics, and governance models (e.g., data mesh, federated ownership).Facilitate the responsible adoption of AI/ML technologies and agent-based capabilities across the organization.Assess emerging technologies and trends with a focus on delivering business value, steering clear of hype-driven decisions.

Join inetum2 as a Data Architect and play a vital role in shaping the data strategy of our organization. As a Data Architect, you will be responsible for designing and implementing robust data architectures that facilitate seamless data flow and support business intelligence initiatives. Your expertise will guide our data management processes and ensure that we leverage data effectively to drive decision-making.