Customer Engineer / Desktop Support Engineer

Join our dynamic team at StemXpert as a Customer Engineer / Desktop Support Engineer. In this pivotal role, you will be responsible for providing exceptional technical support to our clients, ensuring their desktop environments operate smoothly and efficiently. You will troubleshoot hardware and software issues, assist in installations, and deliver top-notch customer service.

Join our dynamic team as a Desktop Support Specialist where you will play a crucial role in ensuring seamless technology experiences for our users. You will be responsible for troubleshooting hardware and software issues, providing timely assistance, and enhancing user satisfaction through effective support.

Join our dynamic team as a Desktop Support Specialist at Artech Information Systems LLC! We are seeking a dedicated professional to provide exceptional technical support and assistance to end-users. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our desktop systems and applications.Your responsibilities will include troubleshooting hardware and software issues, managing user accounts, and providing training to staff on various applications. If you are passionate about technology and have a knack for problem-solving, we would love to hear from you!

We are seeking a dedicated Desktop Support Specialist to join our team at usm2. In this role, you will be responsible for providing high-quality technical support to our users. You will troubleshoot hardware and software issues, assist with system installations, and ensure that our IT infrastructure runs smoothly.

Join Our Team as a Desktop/Workstation Design Engineer!CGS is actively searching for a skilled Desktop/Workstation Design Engineer who will play a pivotal role in the architecture discussions, system evaluations, design planning, and technology roadmap development for our desktop integration initiatives. We are looking for a candidate who not only has technical expertise but also possesses a passion for government innovation and collaboration.At CGS, we pride ourselves on bringing together motivated, talented, and creative individuals to tackle some of the most pressing challenges faced by the government today, utilizing cutting-edge technology. Our work environment fosters support and encourages professional growth through a variety of learning opportunities.

Join our team as a Desktop Support Specialist in Washington, DC, where you will play a crucial role in providing exceptional technical support to our users. You will be the first point of contact for troubleshooting desktop-related issues, ensuring that our team members can work efficiently and effectively. Your expertise will help maintain optimal functionality of all hardware and software.

Upbound develops infrastructure platforms designed for the Agentic AI Era. As the creators and core maintainers of Crossplane, the team works to make infrastructure programmable, autonomous, and composable. Their newest project, the Intelligent Control Plane, enables organizations to manage and adapt infrastructure for both human and AI agents at scale. Collaboration is central at Upbound. The company partners with major cloud providers, independent software vendors, and open-source communities to help teams operate efficiently and with confidence. Impact and Reach Relied on by Fortune 500 companies and platform engineers across more than 100 countries Crossplane has surpassed 100 million downloads and supports over 1,000 teams globally Series B funding: $69 million raised from GV (formerly Google Ventures), Altimeter Capital, and Intel Capital More information is available at upbound.io.

Speechify develops technology aimed at making reading and listening to written content easier and more efficient for people around the world. The team is dedicated to improving accessibility and helping users interact with text in new ways. Role overview The Senior Software Engineer for Windows and desktop applications will play a key part in shaping the future of Speechify's desktop products. Based in Spokane, WA, this role involves building new features, enhancing performance, and supporting a smooth experience for users across the desktop platform. What you will do Design and implement new features for Windows and desktop applications Improve the performance and reliability of desktop products Collaborate with the team to ensure a seamless user experience Location This role is located in Spokane, WA, USA.

Role overview Speechify seeks a Senior Software Engineer with a focus on Windows and desktop applications. The main responsibility is to build and refine the software behind Speechify’s desktop user experience. What you will do Develop, improve, and maintain desktop applications for Windows Collaborate with teams across disciplines to introduce new features Contribute to software that serves a broad and diverse user base Location This role is located in Kirkland, WA, USA.

mks2technologies is hiring a Customer Service Engineer in Walla Walla, WA. This position centers on supporting clients by diagnosing and resolving technical issues. The role requires a strong commitment to customer satisfaction and a genuine interest in technology. Role overview Customer Service Engineers at mks2technologies work directly with clients to address technical concerns. Quick problem-solving and clear communication are essential, as the goal is to resolve issues efficiently and keep customers satisfied. What you will do Troubleshoot and resolve technical problems for clients Communicate solutions clearly and professionally Work closely with team members to deliver consistent service Requirements Interest in technology and customer service Ability to work effectively within a team Strong problem-solving skills

About Our TeamAt OpenAI, our User Operations team plays a crucial role in facilitating the seamless integration of AI into our customers' operations, ensuring an exceptional product experience. We are on a mission to build the first post-AGI support team, tackling intricate challenges while providing technical guidance and empowering customers to derive maximum value from our innovative solutions. Collaborating closely with Sales, Technical Success, Product, Engineering, and other departments, we strive to deliver unparalleled customer experiences across diverse organizations, from startups to established enterprises.About the PositionWe seek dedicated and passionate professionals ready to tackle complex challenges faced by our customers as we expand our post-AGI support team. In this role, you will engage directly with clients via support tickets and Slack, troubleshooting unique technical issues and setting a positive example for your peers. Your collaboration with cross-functional teams will be instrumental in driving initiatives to reduce bugs, enhance features, and develop systems that elevate our customer experience. Your contributions will help us achieve industry-leading response times and service levels, while reinforcing our internal customer feedback processes in a rapidly evolving landscape. You will play a vital role in scaling our support organization, optimizing operational processes, and leveraging our technology to redefine our support team in this new AI era.If you excel in dynamic environments that prioritize impact, collaboration, and swift problem-solving, you may be the ideal candidate to join our team.We operate on a hybrid model, requiring 3 days in the office each week, and we offer relocation assistance for new hires.Please note: In compliance with U.S. government contract requirements, applicants for this position must be U.S. citizens, U.S. nationals, or U.S. persons (i.e., lawful permanent residents, refugees, and asylees).

As a Field Support Engineer, you will be the frontline technical support for our clients, ensuring that their systems run smoothly and efficiently. You will diagnose and troubleshoot hardware and software issues, deliver exceptional customer service, and collaborate with teams to implement solutions. Your expertise will be critical in providing on-site support and enhancing the overall customer experience.

Position: Customer Engineer Level 6 - High CostMinimum Pay Rate: $15.71Duration: 12 MonthsPickup Location:The selected candidate will be responsible for handling PC hardware break/fix calls at various locations. You must possess reliable transportation and be able to pass both drug and background screenings. Additionally, completion of required product training is mandatory.

Join our team as a Cloud Support Engineer and become an integral part of our mission to deliver exceptional cloud services to our clients. In this role, you will provide top-notch technical support, troubleshoot complex issues, and collaborate with cross-functional teams to enhance our cloud offerings.

Join Prosidian Consulting as a Senior Engineer specializing in Nuclear Engineering. In this pivotal role, you will provide subject matter expertise and analytical support to enhance our client's capabilities in the nuclear field. You will collaborate with a team of professionals to develop innovative solutions and drive strategic initiatives that meet complex engineering challenges.

Join Forward Networks, a pioneering company that is reshaping the management and security of complex networks. Established in 2013 by four Stanford Ph.D.s, we developed the first network digital twin, an exact mathematical model of production networks that provides IT teams with unparalleled visibility, verification, and agility across diverse cloud and vendor environments. Our esteemed clientele includes industry leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as dynamic enterprises and government agencies. According to IDC, our clients enjoy an average of $14.2 million in annual benefits attributed to enhanced efficiency and security. Supported by top-tier investors like Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks fosters a culture that prioritizes innovation and collaboration, where exceptional talent is actively contributing to the future of network reliability, security, and AI-driven operations. We are currently seeking a Senior Technical Support Engineer (Senior Customer Care Engineer) to join our team. If you are eager to make a significant impact and help shape an exceptional company, we invite you to be part of our journey. With over six years in the market and a strong reputation backed by top Federal agencies and Fortune 500/Global 2000 companies, we are looking for individuals who are passionate about transforming the networking landscape. Key Responsibilities: Delivering triage, prioritizing, and resolving technical issues for our premier customers. Identifying software bugs, recreating customer issues, and testing/validating software fixes. Collaborating with Forward Engineering teams to address customer issues effectively. Timely escalation of unresolved issues while maintaining direct communication with stakeholders. Conducting on-site troubleshooting at Federal customer locations. Qualifications: 7+ years of experience in technical customer support. Proven experience in technical support, addressing a range of networking and system challenges. TS SCI clearance with FSP polygraph is required. Location: DC Metro Area Willingness to travel up to 20% within a two-hour radius of Washington, DC.

As a Litigation Support Engineer at Anavation LLC, you will play a crucial role in the legal technology sector. Your expertise will assist legal teams in managing and processing electronic discovery and litigation support tasks effectively. You will be responsible for ensuring optimal performance of litigation support systems and providing technical assistance to legal personnel during various phases of litigation.

Join our dynamic team as a Field Service Support Engineer II at Intuitive Surgical, a leader in minimally invasive robotic-assisted surgery. In this role, you will provide exceptional technical support and guidance to our customers, ensuring the optimal performance of our innovative surgical systems.You will be responsible for diagnosing and resolving complex technical issues, collaborating with cross-functional teams to enhance our service delivery. Your expertise will contribute to our mission of improving patient outcomes and advancing the field of robotic surgery.

Join our dynamic team at eproinc as a Datacenter Support Engineer. In this pivotal role, you will ensure the optimal performance and reliability of our datacenter operations. Your technical expertise will be crucial in diagnosing issues, implementing solutions, and enhancing our infrastructure. We are looking for an individual who thrives in a fast-paced environment and is committed to delivering exceptional service.

At Armis, the leader in cyber exposure management and security, we provide comprehensive protection for the entire attack surface while managing an organization’s cyber risk exposure in real-time. In today’s fast-paced, perimeterless landscape, Armis empowers organizations to consistently see, protect, and manage all crucial assets, from ground to cloud. We proudly secure Fortune 100, 200, and 500 companies, as well as national governments and local entities, ensuring the safety and security of critical infrastructure, economies, and society around the clock.Founded in California, Armis is a privately held company focused on innovative cyber security solutions.This is a hybrid position based on the US East Coast.Note: Due to US Government requirements, candidates must be US citizens residing on US soil.