Field Support Engineer

As a Field Support Engineer, you will be the frontline technical support for our clients, ensuring that their systems run smoothly and efficiently. You will diagnose and troubleshoot hardware and software issues, deliver exceptional customer service, and collaborate with teams to implement solutions. Your expertise will be critical in providing on-site suppo…

Join our dynamic team as a Field Service Support Engineer II at Intuitive Surgical, a leader in minimally invasive robotic-assisted surgery. In this role, you will provide exceptional technical support and guidance to our customers, ensuring the optimal performance of our innovative surgical systems.You will be responsible for diagnosing and resolving complex technical issues, collaborating with cross-functional teams to enhance our service delivery. Your expertise will contribute to our mission of improving patient outcomes and advancing the field of robotic surgery.

Westgate Resorts is looking for an IT Field Support Specialist in Bellevue to handle a range of technical support tasks. This position centers on resolving hardware and software issues, maintaining network operations, and helping users with day-to-day IT questions. Role overview This role supports staff across the organization by troubleshooting computers, software, and network connections. The specialist works directly with users to identify problems and deliver timely solutions, ensuring technology runs smoothly for everyone. Key responsibilities Troubleshoot and resolve hardware and software issues Assist with network operations and connectivity problems Support users with IT-related questions and requests What to expect This position offers the chance to build technical skills while working closely with a variety of teams. The IT Field Support Specialist plays a hands-on role in keeping systems reliable and users productive.

Role overview The Field Support Specialist at SPS North America is based in Seattle, Washington. This role acts as the main point of contact for clients, addressing technical support needs and focusing on building and maintaining strong customer relationships. Key responsibilities Troubleshoot technical issues for clients on-site Lead training sessions at client locations Collaborate with internal teams to enhance service delivery Support customer satisfaction through direct communication and effective problem-solving

SPS North America seeks a Field Support Specialist based in Seattle, Washington. The position centers on hands-on support for clients, with a strong emphasis on technical troubleshooting and direct, on-site assistance. Building trust through clear communication and reliable problem-solving is key in this role. Main responsibilities Identify and resolve technical issues for clients, both remotely and in person Provide on-site assistance when required to address client needs Communicate solutions and updates to clients in a clear, professional manner Focus on delivering a positive experience for every customer through effective support Role focus This role requires practical troubleshooting skills and a commitment to customer satisfaction. Success depends on the ability to listen, respond promptly, and ensure clients feel supported throughout the process.

Join our dynamic team as an On-Call Field Support Specialist at SPS North America, where your expertise will directly contribute to our clients' success. In this role, you will provide essential on-site support and troubleshooting for our field operations, ensuring seamless service delivery.

Position Summary:We are looking for an enthusiastic and driven Technical Sales and Field Service Engineer to join our dynamic sales team. This role will focus on expanding relationships with current clients while also identifying and developing new business opportunities. The ideal candidate will possess a strong aptitude for applications engineering, provide excellent sales support, and handle field service tasks. A successful Sales Engineer will thrive in a results-oriented, fast-paced environment.This position offers extensive formal training and mentorship to help you develop a deep understanding of CaptiveAire's product offerings, marketing strategies, application engineering protocols, and effective business development techniques.

Join our dynamic team as a Field Engineer, where you will provide essential engineering and consulting services across a diverse range of projects and clients. Your role will involve leading field investigations, conducting engineering analyses, performing calculations, and offering strategic recommendations.In this position, you will be responsible for the design and development of comprehensive plans and specifications, conducting thorough observations and inspections, and preparing detailed reports that reflect the services rendered. You will ensure that drawings and construction comply with established plans and specifications.Your expertise will be crucial in preparing proposals and cost estimates, tracking project progress, and managing budgets while recommending necessary changes. You will also research and resolve design and construction challenges, assigning and evaluating laboratory or field data for inclusion in reports.Utilizing sound engineering principles, you will effectively communicate complex concepts to both technical and non-technical clients and project teams. The projects you will work on may encompass various sectors, including public works, transportation, commercial, communications, energy, and industrial.

Role Overview SPS North America is hiring a Field Support Specialist (also referred to as Office Support Specialist) in Seattle, Washington. This position reports to Client Services Leadership and is central to maintaining our service standards. The role covers a range of responsibilities, from managing shipping and print projects to being the welcoming presence at the front desk. Key Responsibilities Front Desk and Guest Services Welcome guests and clients, delivering a high-quality concierge experience. Oversee lobby operations, including security protocols and global call routing. Logistics and Mail Handling Coordinate all inbound and outbound shipments. Follow both manual and electronic chain-of-custody processes for priority packages. Production and Reprographics Operate Multi-Functional Devices (MFD) for printing, binding (GBC, Velo, Coil), and digital scanning tasks. Keep all equipment in top condition through proactive maintenance and toner management. Office and Facility Upkeep Keep conference rooms, pantries, and common areas ready for use at all times. Manage inventory and ensure supplies remain stocked.

Join oumi as the Director of Field Engineering, where you will lead a dynamic team focused on delivering innovative engineering solutions. In this pivotal role, you will be responsible for overseeing field operations, ensuring project success, and driving technical excellence.Your leadership will help shape the future of our engineering practices, fostering an environment of collaboration and continuous improvement. You will work closely with cross-functional teams to align engineering strategies with business objectives.

Deliver engineering and consulting expertise across diverse projects and clientele.Lead and conduct field investigations, engineering analyses, calculations, and recommendations.Design and develop comprehensive plans and specifications, overseeing inspections and observations while preparing, writing, and reviewing related reports.Evaluate drawings and construction processes to ensure adherence to plans and specifications.Prepare detailed proposals and cost estimates, monitor project progress and budgets, and recommend necessary adjustments.Investigate and resolve design and construction challenges. Analyze, review, and incorporate laboratory or field data into reports.Utilize sound engineering principles to effectively communicate complex engineering concepts to both technical and non-technical stakeholders.Provide services for both existing and proposed projects spanning public works, transportation, commercial, communications, energy, and industrial sectors.

Join our dynamic team as a Field Test Engineer at SGS, where you will play a vital role in ensuring the integrity and quality of our inspection and testing services. You will conduct field tests, analyze data, and collaborate with various departments to uphold our high standards of excellence.

Location: Washington, DC (U.S.-based, Remote with Travel)About UsAt Point One Navigation, we are on a mission to redefine precision in location technology. Our innovative platform enhances autonomy, safety, and operational superiority across various sectors, particularly in mission-critical defense settings.Our cutting-edge technology empowers autonomous systems and physical AI with robust, high-accuracy Positioning, Navigation, and Timing (PNT) capabilities in scenarios where conventional GPS falls short. As a dynamic and collaborative team, we excel at tackling complex challenges, accelerating progress, and achieving tangible results.Role OutcomeWe seek a skilled Defense Field Application Engineer (FAE) to champion the technical integration and successful deployment of our GNSS/PNT platform for U.S. military and government initiatives.In this pivotal role, you will act as the technical lead for defense sales efforts and client programs, designing mission-specific PNT solutions, guiding system integration processes, facilitating evaluations and demonstrations, and fostering technical advocates within program offices, primes, and integrators.Success in this position entails:Achieving technical victories across defense initiatives and programsSuccessfully executing Proofs of Concept (PoCs), evaluations, and prototype integrationsEstablishing profound technical trust with government engineers and program managersTranslating mission requirements into actionable product insightsYou will collaborate with defense clients across various domains including land, air, maritime, and autonomous platforms. From pre-capture support to on-site testing and post-award integration, your contributions will be vital in ensuring Point One's technology excels in real-world operational environments.Immediate Areas of FocusPre-Sales Technical Engagement & Capture SupportWork closely with the Defense Sales Director to refine capture strategies and shape opportunitiesConduct technical discovery discussions with military engineers and program stakeholdersDeliver compelling technical presentations, mission-aligned demonstrations, and on-site Proofs of Concept (PoCs)

Join Wabtec Corporation as a Senior Field Service Engineer in a fully remote capacity. In this role, you will leverage your technical expertise to support our customers in maintaining and optimizing their equipment. Your contributions will ensure operational excellence and enhance customer satisfaction across our service offerings.

Join our dynamic team at StemXpert as a Customer Engineer / Desktop Support Engineer. In this pivotal role, you will be responsible for providing exceptional technical support to our clients, ensuring their desktop environments operate smoothly and efficiently. You will troubleshoot hardware and software issues, assist in installations, and deliver top-notch customer service.

Join our dynamic team at StemXpert1 as a Field Service Technician! In this role, you will be responsible for providing top-notch technical support and service to our valued customers. Your expertise will be essential in diagnosing and resolving technical issues, ensuring that our clients receive the highest quality of service. If you are passionate about technology and enjoy working in a fast-paced environment, we want to hear from you!

Field Service Representative (FSR) EngineerEmployment Type: Full-Time, Mid-LevelDepartment: Administrative and Logistics SupportAs an FSR Engineer, you will engage directly with our clients to deploy and manage a sophisticated data and application platform designed for mission-critical environments. Your role will be pivotal in merging software engineering, data integration, and operational activities, transforming complex data into dependable, real-time systems that enhance critical decision-making.At CGS Federal, we unite passionate and highly skilled individuals to address the government's most pressing challenges using advanced technology. We seek candidates who are eager to drive innovation in government, thrive in collaborative settings, and proactively identify the needs of others. Our workplace fosters support for our employees, and we advocate for professional development through various learning opportunities.Key Responsibilities:- Implement, configure, and sustain a distributed data and application platform in a live environment.- Integrate data from various source systems while ensuring data lineage and governance.- Develop and tailor operational applications, workflows, and analytics.- Design and oversee data pipelines supporting both real-time and batch processing cases.- Diagnose and resolve high-impact issues within operational settings.- Collaborate with users to comprehend workflows and convert requirements into technical solutions.- Work closely with internal product and engineering teams to enhance platform functionalities.

About Our TeamAt OpenAI, our User Operations team plays a crucial role in facilitating the seamless integration of AI into our customers' operations, ensuring an exceptional product experience. We are on a mission to build the first post-AGI support team, tackling intricate challenges while providing technical guidance and empowering customers to derive maximum value from our innovative solutions. Collaborating closely with Sales, Technical Success, Product, Engineering, and other departments, we strive to deliver unparalleled customer experiences across diverse organizations, from startups to established enterprises.About the PositionWe seek dedicated and passionate professionals ready to tackle complex challenges faced by our customers as we expand our post-AGI support team. In this role, you will engage directly with clients via support tickets and Slack, troubleshooting unique technical issues and setting a positive example for your peers. Your collaboration with cross-functional teams will be instrumental in driving initiatives to reduce bugs, enhance features, and develop systems that elevate our customer experience. Your contributions will help us achieve industry-leading response times and service levels, while reinforcing our internal customer feedback processes in a rapidly evolving landscape. You will play a vital role in scaling our support organization, optimizing operational processes, and leveraging our technology to redefine our support team in this new AI era.If you excel in dynamic environments that prioritize impact, collaboration, and swift problem-solving, you may be the ideal candidate to join our team.We operate on a hybrid model, requiring 3 days in the office each week, and we offer relocation assistance for new hires.Please note: In compliance with U.S. government contract requirements, applicants for this position must be U.S. citizens, U.S. nationals, or U.S. persons (i.e., lawful permanent residents, refugees, and asylees).

Join Prosidian Consulting as a Field Administrative Coordinator in Washington, DC. In this vital role, you will support our field operations by managing administrative tasks, coordinating schedules, and ensuring efficient communication among team members. Your attention to detail and organizational skills will be crucial in facilitating seamless operations.

Role overview The Field Service Engineer II at Intuitive Surgical, Inc. supports and services advanced robotic surgical systems in Seattle. Working on the 2nd shift, this role helps ensure these systems remain reliable and safe for both healthcare teams and patients who depend on them. Key responsibilities Troubleshoot, repair, and maintain robotic surgical equipment at customer locations Verify that all equipment meets established performance and safety standards Collaborate with multidisciplinary teams to resolve technical issues and improve operations Deliver service that contributes to customer satisfaction through timely and effective support Location and shift details This position is based in Seattle and operates during the 2nd shift.