About the job
Cape is building a privacy-focused cellular network, founded in 2022 by leaders with experience at Palantir and Anduril. The company’s mission centers on giving individuals, including those in national security, more control over their personal data. Cape’s approach keeps details like location and social connections private, and the company is supported by investors such as Andreessen Horowitz.
The team values trust, collaboration, and meaningful contributions. Engineers, architects, and innovators work closely together, aiming to push boundaries in telecommunications while delivering for customers.
Role overview
The Government Operations Analyst joins the Product Operations team to support fulfillment and customer service for government clients. This role manages critical deliverables, forecasts product throughput, and addresses high-visibility challenges for federal customers. The analyst helps drive Cape’s privacy-focused solutions as the company grows and adapts to new federal business opportunities. Representing Cape’s culture, the analyst aims for high standards and respectful interactions with colleagues and clients.
Key impact areas
- Mission-critical operations: Own operational outcomes for government and national security clients, ensuring objectives align with end-user mission success.
- Technical subject matter expertise: Act as the primary technical expert for post-deployment issues. Troubleshoot complex technical problems and coordinate with internal engineering teams or external partners to resolve them.
Location
This position is based in Washington, DC.
