Intelligence Systems Synchronization Officer Sso Dod Support Services jobs in Washington – Browse 2,420 openings on RoboApply Jobs

Intelligence Systems Synchronization Officer Sso Dod Support Services jobs in Washington

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companyDexis Consulting Group logo
Full-time|On-site|Washington, District of Columbia, United States

At Dexis Consulting Group, we are a forward-thinking professional services firm committed to collaborating with government and community leaders both domestically and internationally to drive significant social improvements in an ever-evolving landscape. Joining Dexis means becoming part of a workplace that values inclusivity, respect, fairness, and trust. We equip our team members with the mentorship and resources necessary for success and celebrate creativity.About the PositionDexis is actively seeking a highly skilled Intelligence Systems Synchronization Officer (SSO) to support our Force Development Intelligence Division. This role is crucial in assisting the Deputy Chief of Staff (DCS) of the General Staff -8 (G8) under the Director of Material. The primary goal is to provide dedicated analytic expertise and programmatic support to the DCS G-8 and Force Development Directorates, focusing on force development processes, integration, information systems, force modernization, and the equipment fielding process essential for fulfilling the Army's mission.The ideal candidate will bring substantial knowledge in tactical, operational, strategic, and national security analysis. They will utilize their understanding of Army intelligence units' doctrine, tactics, techniques, and procedures to assess, prioritize, and validate intelligence, electronic warfare, and cyber requirements, ensuring the Army is equipped with timely and effective warfighting capabilities.This position is based in the National Capital Region at a client location and is subject to client approval and contract award.

Jan 30, 2026
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companyDexis Consulting Group logo
Full-time|On-site|Washington, District of Columbia, United States

At Dexis Consulting Group, we are a vibrant professional services firm committed to collaborating with government and community leaders both domestically and internationally to achieve essential social outcomes in an ever-evolving landscape. Our corporate culture is built on principles of inclusivity, respect, fairness, and trust. We provide the necessary resources and mentorship to ensure your success while recognizing and rewarding your creativity.About the PositionWe are currently seeking a highly qualified Force Development Full Dimension Protection Division (FDB) Staff Synchronization Officer (SSO) to support the Deputy Chief of Staff (DCS) G-8. This role is crucial in delivering specialized analytical subject matter expertise and programmatic support to the DCS G-8, Force Development Directorates, focusing on force development processes, analysis, integration, information systems, force modernization, and the equipment fielding process essential for fulfilling the Army's mission.The FDB SSO will utilize their tactical and operational experience with Army equipment to conduct analysis, reviews, and provide recommendations supporting the validation, prioritization, and approval of future warfighter requirements and Operational Needs Statements. You will aid in developing investment and resourcing strategies, planning, programming, and budgeting for initiatives, monitoring requirements and capability developments, participating in meetings and decision briefings, and crafting strategic recommendations.This position is located in the National Capital Region at a client site and is contingent upon client approval and contract award.

Jan 30, 2026
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companyDexis Consulting Group logo
Full-time|On-site|Washington, District of Columbia, United States

At Dexis Consulting Group, we pride ourselves on being a dynamic professional services firm committed to collaborating with government and community leaders both domestically and internationally to drive impactful social outcomes in a world that is constantly evolving. Our corporate culture is anchored in inclusiveness, respect, fairness, and trust. We empower our team members with the tools and mentorship necessary to thrive, and we celebrate innovative thinking and creativity.About the RoleWe are currently searching for a skilled Army Aviation Staff Synchronization Officer (SSO) to join our Force Development Aviation Division (FDV) team. This role involves providing critical support to the Deputy Chief of Staff (DCS) of the General Staff -8 (G8) and aiding the Director of Material. The goal of this position is to deliver specialized analytical expertise and programmatic assistance in force development processes, data systems integration, and modernization efforts essential to fulfilling the Army's mission.The ideal candidate will possess extensive experience within Army aviation units and will be responsible for offering recommendations to optimize resources and enhance the modernization of equipment. Responsibilities will include analyzing aviation communications, mission command and planning, air traffic control systems, and ensuring compliance with relevant regulations.This position is located in the National Capital Region (NCR) at a designated client site, and is contingent on client approval and contract award.

Jan 30, 2026
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company
Full-time|Remote|Mukilteo, Washington, United States

** Due to the sensitive nature of our work, candidates must be U.S. Citizens. Location: Mukilteo, WA - (Open to Remote)At Pacific Defense, we are committed to advancing the Department of Defense’s transition to modular open standards. Our innovative approach is designed to foster a rapid prototyping environment that integrates a commercial mindset within the defense sector. We create products that are inherently adaptable, embracing modern, AI-driven autonomy and solutions aligned with CMOSS and SOSA standards. Our offerings include cutting-edge processing capabilities that evolve alongside commercial technology, ensuring comprehensive data sharing across networks and platforms.Who We Are Looking For: We are in search of a dedicated Software Engineer – Networking and Time Synchronization to spearhead the design, implementation, and maintenance of secure, high-performance network infrastructures that are essential to our defense initiatives. This role will require close collaboration with cross-functional engineering teams to guarantee the reliability, security, and scalability of both classified and unclassified networks in alignment with Department of Defense (DoD) standards. The ideal candidate will have a robust understanding of Ethernet MAC layers, 802.11 protocols, switching concepts, and precision time protocols such as PTP/NTP.

Jan 16, 2026
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companytotalsystech (TSTC) logo
Full-time|On-site|Washington, DC

Join TSTC, a premier Woman-Owned HUBZone certified Small Business, as we seek a passionate Intelligence Systems Administration Specialist to provide on-site support for classified systems. This role involves selecting, installing, configuring, and integrating hardware and software to meet rigorous program requirements. You will be responsible for documenting and automating administration procedures while collaborating with engineering and testing teams. Implementing security solutions to comply with mandates and mitigate risks is crucial, along with performing daily system health monitoring, troubleshooting, patch management, and antivirus updates.

Jan 13, 2026
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companyDexis Consulting Group logo
Full-time|On-site|Washington, District of Columbia, United States

Join Dexis Consulting Group, a vibrant professional services firm committed to collaborating with government and community leaders in the U.S. and globally to deliver impactful social outcomes in an evolving world. At Dexis, you'll thrive in a culture that promotes inclusiveness, respect, fairness, and trust. We provide you with the resources and mentorship necessary to excel, and we celebrate your creative contributions.About the PositionWe are searching for a skilled Operations Research Systems Analyst (ORSA) to support the Deputy Chief of Staff (DCS) of the General Staff -8 (G8) in assisting the Director of Material. This role entails offering dedicated analytical expertise and programmatic support in force development processes, analysis, integration, information and tactical data systems, force modernization, and the equipment fielding process necessary to uphold the Army's mission.The ORSA will play a key role in the Warfighting Analysis Division, overseeing data collection initiatives, managing and maintaining databases, conducting analytical studies through mathematical, statistical, and operations research methodologies to define problems, explore alternative solutions, and deliver actionable findings and recommendations. The ORSA will also develop, evaluate, and model modernization, resource allocation, equipment distribution, and readiness utilizing optimization software like SAS and visual outputs through Qlik and/or Tableau.This position is located in the National Capital Region at a client site and is contingent upon client approval and contract award.

Jan 30, 2026
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companyDexis Consulting Group logo
Contract|Hybrid|Washington, District of Columbia, United States

At Dexis Consulting Group, we pride ourselves on being a vibrant professional services firm committed to collaborating with government and community leaders in the U.S. and across the globe to drive vital social outcomes in a swiftly evolving landscape. Join our team to experience a corporate culture characterized by inclusivity, respect, fairness, and trust. We equip our employees with the resources and mentorship needed to excel, while also recognizing and rewarding creativity.About the RoleWe are actively seeking a highly skilled Program Manager to lead a contract supporting the Deputy Chief of Staff (DCS) of the General Staff -8 (G8) in aiding the Director of Material. The DCS G-8 serves as the primary military advisor to the Chief of Staff, Army (CSA) and the Assistant Secretary of the Army, Financial Management and Comptroller (ASA(FMC)) during the Programming phase of the Planning, Programming, Budgeting, and Execution (PPBE) process. This role requires coordination with the Assistant Secretary of the Army, Acquisition, Logistics, and Technology (ASA(ALT)) concerning all programming and process recommendations linked to ongoing and future acquisition programs as well as science and technology initiatives. The DCS, G-8 also collaborates with the Army Futures Command (AFC) to secure program funding for all aspects of future force material modernization.The ideal candidate will possess the analytical expertise and programmatic support necessary for force development, analysis, integration, information management, tactical data systems, and equipment fielding processes. Responsibilities will include integration, prioritization, experimentation, testing and evaluation, alongside science and technology assessments. Project tasks involve validation, resource sourcing, prioritization, analysis, stakeholder engagement, configuration management research, strategy development, and administrative support.This position is based in the National Capital Region (NCR) with a hybrid work model, requiring at least three days per week at the client location and the remainder at Dexis offices. Please note that this role is subject to client approval and contract award.

Jan 30, 2026
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companyDexis Consulting Group logo
Full-time|On-site|Washington, District of Columbia, United States

Join Dexis Consulting Group, a forward-thinking professional services firm committed to collaborating with government and community leaders both domestically and internationally to achieve significant social outcomes in an ever-evolving landscape. At Dexis, you'll be part of a corporate culture that values inclusiveness, respect, fairness, and trust. We provide the resources and mentorship necessary for your success, while celebrating your creativity and innovative ideas.About the RoleDexis is actively seeking two (2) Senior Operations Research Analysts (ORSA) to support the Deputy Chief of Staff (DCS) of the General Staff -8 (G8) in their mission to assist the Director of Material. This role focuses on providing the DCS G-8 and the Force Development Directorates with targeted analytic subject matter expertise and programmatic support in force development processes, analysis, integration, information and tactical data systems, force modernization, and the equipment fielding process essential for the Army's operations.The Senior ORSA will be instrumental in supporting the Warfighting Analysis Division. Responsibilities will include leading data collection initiatives, offering expert guidance, managing databases, conducting in-depth analytical studies, exploring alternative courses of action, and delivering actionable findings and recommendations. This will encompass surveying personnel involved in various aspects of army force readiness and specialized knowledge. The Senior ORSA will utilize optimization software such as SAS and present visual data using Qlik and/or Tableau to model modernization, resourcing, equipment distribution, and readiness. Additionally, they will brief senior leadership on key recommendations, lead objective analyses, assess capabilities, evaluate alternatives, and review policies regarding materiel affordability and investment, ensuring alignment with strategic direction, doctrine concepts, force development, modernization, requirements, and readiness.This position is based in the National Capital Region at a client site and is contingent upon client approval and contract award.

Jan 30, 2026
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companyDexis Consulting Group logo
Full-time|On-site|Washington, District of Columbia, United States

Dexis Consulting Group is an innovative professional services firm committed to collaborating with government and community leaders in the U.S. and around the globe to drive essential social outcomes in an ever-evolving landscape. At Dexis, you will find a corporate culture that values inclusivity, respect, fairness, and trust. We provide the resources and mentorship necessary for your success, and your creativity will be celebrated.About the PositionDexis is currently seeking a talented individual to provide Warfighting Analysis Division (FDA) Support for a contract aimed at assisting the Deputy Chief of Staff (DCS) G-8. This role involves delivering dedicated analytic expertise and programmatic support to the Force Development Directorates regarding force development processes, analysis, integration, information and tactical data systems, force modernization, and the equipment fielding process essential to the Army's mission. Please be advised that this position is contingent upon contract award.

Jan 30, 2026
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companyDexis Consulting Group logo
Full-time|On-site|Washington, District of Columbia, United States

Dexis Consulting Group is a forward-thinking professional services firm committed to collaborating with government and community leaders both nationally and internationally to drive impactful social outcomes in an ever-evolving landscape. At Dexis, you will thrive in a corporate environment that values inclusivity, respect, fairness, and trust. You will receive the guidance and mentorship necessary to excel, and your innovative ideas will be recognized and rewarded.About the RoleWe are currently looking for a Force Development LIN Manager and Analytics to support the Deputy Chief of Staff (DCS) G-8, specifically assisting the Director of Material. This role is essential for providing the DCS G-8 and the Force Development Directorates with specialized analytic expertise and comprehensive programmatic support in force development processes, analysis, integration, information systems, force modernization, and the equipment fielding processes essential for the Army's mission.The Force Development LIN Manager and Analyst will collaborate with the Equipping Plans and Operations division. Responsibilities include drafting timely information papers, decision papers, weekly Director’s notes, executive summaries, and briefings for Senior Army leadership. The individual will also coordinate documentation with various Army staff elements, develop professional briefing packages, and formulate responses to taskers. Additionally, they will create training materials for the semi-annual AO Training Course and maintain LIN information and processes with monthly updates. Using appropriate tools, they will provide analytics and reports and develop supporting written business processes and flowcharts for Procurement Unit Cost (PUC) Management.This position is based in the National Capital Region at a client site, pending client approval and contract award.

Jan 30, 2026
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companyMetroStar Systems logo
Full-time|$138K/yr - $147K/yr|Hybrid|Hybrid - Local to D.C. metro area

As the Senior Financial Systems & Compliance Leader for DoD, you will play a pivotal role in a prominent, enterprise-level initiative aimed at enhancing financial compliance through AI technology for the Department of Defense. This critical program is designed to modernize compliance and audit processes across over 180 financial systems. Your expertise will guide the implementation of AI-driven compliance validation, data standardization, and the transformation of audit readiness throughout the organization. This role allows for hybrid work, with a preference for candidates based in the DMV area who can attend in-person meetings as needed. At MetroStar, we believe that exceptional technology services are driven by extraordinary people. Our commitment to our workforce has built a legacy of excellence over the past two decades. We are deeply invested in our mission: A passion for our people and value for our customers. If you're eager to contribute to our mission and help us achieve our goals, we encourage you to explore the job details below!

Mar 2, 2026
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company
Full-time|$26/hr - $26/hr|On-site|Clarkston, Washington, United States

Become a Valuable Member of Our Team!At DSI Systems, we boast over 40 years of expertise in sales enablement and tailored business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to carve out a niche in sales and customer service. Our vibrant and fulfilling work environment offers opportunities for personal and professional growth while enabling you to make a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers within bustling national retail settings. You will interact with customers and retail partners to address account, billing, device, and service inquiries, often in dynamic, high-traffic situations. To excel in this role, you must possess strong communication skills, emotional resilience, technological proficiency, and the ability to maintain composure, accuracy, and professionalism in a fast-paced retail atmosphere.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail locations.Address queries related to billing, account modifications, plan alterations, device assistance, and service issues.Troubleshoot wireless devices, network complications, and feature functionalities.Function effectively in high-volume retail environments, ensuring focus, professionalism, and service quality during peak periods and escalated scenarios.Retail Partner SupportServe as the AT&T subject matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for retail escalations.Proactively engage with store leadership to resolve customer concerns, fostering partnership alignment and ensuring a top-notch customer experience.Work Environment & Schedule ExpectationsThis role is performed in a retail setting and involves standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Willingness to work flexible hours, including evenings, weekends, and holidays, based on business requirements.Comfort in busy, customer-facing environments with continual interaction and problem-solving challenges.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real time.Thoroughly document all customer interactions.Comply with company policies, compliance standards, and privacy guidelines.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy.

Jan 9, 2026
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company
Full-time|$26/hr - $26/hr|On-site|Marysville, Washington, United States

Become a Vital Part of Our Team!With over 40 years of experience in sales enablement and tailored business solutions, DSI is committed to delivering exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave a mark in sales and customer service. Our dynamic and fulfilling work environment provides you with the chance to grow alongside us while making a meaningful contribution.Role OverviewThe Retail Support Specialist (RSS) serves as an essential resource for AT&T customers in bustling national retail settings. This role involves direct interaction with customers and retail partners to address account, billing, device, and service-related inquiries, often in fast-paced and high-volume situations. To excel in this position, you need to possess excellent communication skills, emotional resilience, a comfort level with technology, and the ability to maintain composure, accuracy, and professionalism in a vibrant retail atmosphere. Key Responsibilities: Customer EngagementDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail outlets.Address inquiries concerning billing, account updates, service plan changes, and device support.Troubleshoot wireless device issues, network difficulties, and feature functionalities.Exhibit effectiveness in high-traffic retail environments, ensuring focus, professionalism, and service quality during peak times and elevated situations. Support for Retail PartnersServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for retail partners, leading in-store support for escalated issues.Collaborate proactively with store leadership to resolve customer concerns, enhancing partnership alignment and ensuring a superior customer experience.Work Environment & Schedule ExpectationsThis position is performed in a retail environment requiring standing, walking, and active engagement on the sales floor for up to 8 hours daily.Flexible scheduling is necessary, including evenings, weekends, and holidays, depending on business demands.Comfortable working in busy, customer-facing settings with frequent interaction and problem-solving requirements.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Thoroughly document all interactions with accuracy.Adhere to company policies, compliance mandates, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and assist in stock management.

Mar 14, 2026
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companyCore One logo
Full-time|On-site|Washington, DC

Become a key player in our mission at Core One, where we strive to deliver innovative analytical, operational, and technical solutions addressing our Nation's most intricate national security challenges. At Core One, our priority is our people! We are dedicated to attracting, developing, and retaining exceptional talent. Our competitive compensation package distinguishes us in the industry. Join our collaborative and dynamic team that celebrates outstanding performance! *This position is contingent upon contract award* *This position requires TS/SCI with CI Polygraph*

Mar 18, 2026
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company
Full-time|$26/hr - $26/hr|On-site|Vancouver, Washington, United States

Become a Part of Our Dynamic Team!With over 40 years of expertise in sales enablement and delivering tailored business solutions, DSI Systems is dedicated to maximizing value and driving results for our clients and partners. We are seeking enthusiastic individuals who are ready to make a significant contribution in the realms of sales and customer service. Our vibrant and fulfilling work environment provides a platform for you to thrive and create a meaningful impact.Position SummaryThe Retail Support Specialist (RSS) plays a pivotal role in providing direct, hands-on assistance to AT&T customers within bustling national retail settings. You will interact with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced, high-traffic situations. To excel in this role, you must possess excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail atmosphere. Primary Responsibilities: Customer SupportDeliver professional, friendly, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain effectiveness in high-volume retail settings, ensuring focus, professionalism, and service quality during peak periods and escalated matters. Support for Retail PartnersServe as the AT&T expert for retail personnel and third-party labor associates.Act as the primary AT&T representative for these partners, spearheading in-store assistance for retail escalations.Engage proactively with store management to resolve customer issues, reinforcing partnership alignment and ensuring a top-notch customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail environment, necessitating standing, walking, and engaging on the sales floor for up to 8 hours daily.Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.Comfortable working in busy, customer-centric settings with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real time.Thoroughly document all interactions for accuracy and clarity.Comply with company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.

Feb 21, 2026
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company
Full-time|$26/hr - $26/hr|On-site|Woodinville, Washington, United States

Become a Part of Our Dynamic Team!At DSI Systems, we pride ourselves on over 40 years of expertise in sales enablement and tailored business solutions. Our mission is to provide exceptional value that drives measurable results for our clients and partners. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Join us for an exciting opportunity to grow your career and make a substantial impact!Position OverviewThe Retail Support Specialist (RSS) plays a crucial role in delivering top-notch, hands-on support to AT&T customers within bustling national retail locations. You will directly interact with customers and retail partners to address issues related to accounts, billing, devices, and services, often within high-pressure, fast-paced environments. To thrive in this role, you should possess excellent communication skills, emotional resilience, and a comfort level with technology, all while maintaining professionalism in a dynamic retail setting.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail settings.Address inquiries regarding billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless device functionality, network challenges, and feature inquiries.Maintain focus and professionalism in high-volume retail environments, especially during peak traffic and escalated situations.Retail Partner SupportServe as the AT&T subject-matter expert for retail team members and third-party labor partners.Act as the primary AT&T representative for these partners, leading in-store support for escalations.Engage proactively with store leadership to resolve customer concerns, enhancing partner collaboration and ensuring a premier customer experience.Work Environment & Schedule ExpectationsThis position is located in a retail environment, requiring standing and walking on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business demands is essential.Comfort in busy, customer-facing environments with frequent interaction and problem-solving is a must.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Accurately document all interactions.Adhere to company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics related to quality, efficiency, and customer satisfaction.Execute and maintain approved planograms for mobile devices and signage.

Mar 14, 2026
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company
Full-time|On-site|Spokane, Washington, United States

Join our team as a Front Desk Receptionist in beautiful downtown Spokane! In this pivotal role, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your responsibilities will include managing phone calls, scheduling appointments, and maintaining a welcoming environment for all visitors.

Apr 10, 2026
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company
Full-time|$26/hr - $26/hr|On-site|Lynnwood, Washington, United States

Join Our Dynamic Team!At DSI Systems, we bring over 40 years of experience in sales enablement and tailored business solutions, delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our vibrant and fulfilling work environment offers you the chance to grow alongside us while making a meaningful impact.Position OverviewThe Retail Support Specialist (RSS) is responsible for providing frontline support to AT&T customers in bustling national retail settings. In this role, you will directly engage with customers and retail partners to address account, billing, device, and service inquiries, often in fast-paced and high-volume circumstances. Success in this position requires excellent communication skills, emotional resilience, comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail environment. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries regarding billing, account modifications, plan alterations, device support, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Effectively manage high-volume retail environments while ensuring service quality and professionalism during peak traffic and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, spearheading in-store support for retail escalations.Engage proactively with store management to resolve customer issues, enhancing partnership alignment and ensuring an exceptional customer experience.Work Environment & Schedule Expectations This role operates in a retail setting, requiring standing, walking, and customer interaction on the sales floor for up to 8 hours daily.Flexibility to work varying schedules, including evenings, weekends, and holidays, as per business requirements.Comfort in busy, customer-facing environments with frequent interaction and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real-time.Document all interactions thoroughly and accurately.Adhere to company policies, compliance standards, and privacy regulations.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and organization.

Jan 9, 2026
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company
Full-time|$26/hr - $26/hr|On-site|Kennewick, Washington, United States

Become a Part of Our Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI Systems focuses on delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are eager to excel in sales and customer service. Our dynamic and fulfilling work environment provides immense opportunities for personal and professional growth while making a significant impact.Position OverviewThe Retail Support Specialist (RSS) is responsible for providing hands-on, frontline assistance to AT&T customers in bustling national retail locations. In this role, you will directly engage with customers and retail partners to address account, billing, device, and service issues, often in fast-paced, high-volume circumstances. To succeed in this position, you will need strong communication abilities, emotional resilience, and comfort with technology, along with the capability to remain calm, precise, and professional in a vibrant retail environment. Key Responsibilities: Customer SupportDeliver professional, warm, and solution-oriented support to AT&T customers within national retail settings.Resolve inquiries regarding billing, account updates, plan changes, device assistance, and service issues.Troubleshoot wireless devices, network problems, and feature functionalities.Maintain effectiveness in high-traffic retail environments, ensuring focus, professionalism, and quality of service during peak times and escalated situations. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, managing in-store support for retail escalations.Engage proactively with store leadership to address customer concerns, enhancing partnership alignment and ensuring a superior customer experience.Work Environment & Schedule ExpectationsThis role is conducted in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business requirements.Comfortable working in busy, customer-focused environments with frequent interaction and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real time.Document all interactions thoroughly and accurately.Adhere to company policies, compliance requirements, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and uphold approved planograms for mobile devices and signage.Maintain inventory accuracy and ensure the availability of products.

Apr 10, 2026
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companyRR Donnelley logo
Full-time|On-site|Seattle

RR Donnelley seeks an Office Services Support Specialist based in Seattle. This position plays a key role in handling daily administrative and operational duties that keep the office organized and efficient. Role overview The Office Services Support Specialist contributes to smooth office operations by managing a variety of tasks. This includes supporting team productivity and maintaining the quality standards expected within the workplace. What you will do Carry out administrative responsibilities to support office functions Assist with operational tasks that help the team work efficiently Maintain a focus on quality in all assigned duties Location This role is based in Seattle.

Apr 22, 2026

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