Member Experience Associate - Washington, DC

Join Industrious as a Member Experience Associate in Washington, DC! In this dynamic role, you will be the primary point of contact for our members, ensuring they experience the highest level of service and support. Your responsibilities will include managing member inquiries, maintaining a welcoming environment, and coordinating events and activities that f…

Keller Postman LLC seeks an Associate to join its Washington, DC office. This position centers on supporting experienced attorneys with important legal matters. Role overview The Associate will contribute to major cases and participate in the firm’s collaborative approach. Daily work includes assisting with case preparation, conducting legal research, and helping maintain the firm’s standards for client service. Team environment The Washington, DC team emphasizes cooperation and upholds a strong commitment to quality legal work. Associates work side by side with senior lawyers, gaining exposure to complex issues and high-profile matters. Requirements Ability to work effectively within a team Commitment to delivering high-quality legal service

OverviewPowerLines is a dynamic national nonprofit organization dedicated to revolutionizing the utility regulatory framework for energy consumers across America. Our mission is to help reduce utility costs and stimulate economic growth. We focus on empowering state public utility commissions (PUCs), which are pivotal in determining utility rates, guiding utility investments in renewable energy, and orchestrating the development of new energy projects. With oversight of over $200 billion in utility spending annually, these 200 commissioners are influential in shaping the future of our energy landscape.As rising utility costs become a pressing national concern, with a staggering $29 billion in utility rate increase requests recorded in the first half of 2025 alone—more than double from the previous year—PowerLines is at the forefront of this critical dialogue. Recognized in the 2025 “TIME100 Next” list, we are rapidly establishing ourselves as a leading voice in this national conversation, having already influenced discussions featured in renowned outlets such as The New York Times, Bloomberg, and Financial Times.

Clipbook is hiring an Enterprise Intelligence Associate in Washington, DC. This position focuses on providing tailored media insights and strategic intelligence to enterprise clients, especially in public affairs, government, and advocacy. The role requires close collaboration with clients and internal teams to ensure media intelligence meets each organization’s unique needs. What you will do Monitor daily media reports and dashboards, maintaining quality and clarity in every deliverable. Act as a main contact for client feedback, refining reporting and adjusting deliverables as client objectives evolve. Support special projects aimed at improving customer delivery systems, including developing new workflows for better engagement and reporting. Collaborate with product, client success, and leadership teams to bring the client perspective into internal conversations. Manage high-priority assignments and adapt to changing priorities. Handle additional tasks as assigned. Location This role is based in Washington, DC.

About Authorium Authorium builds software that helps agencies manage complex, document-heavy workflows. The platform brings together key administrative functions like budgeting, procurement, and contracting to streamline government operations. By combining data from documents, emails, and spreadsheets, Authorium improves visibility and provides actionable insights across organizations. The team partners with public-sector leaders to modernize compliance, policy, and scaling, focusing on collaboration and data-driven improvements. Role Overview: Associate Solutions Engineer The Associate Solutions Engineer (ASE) plays a hands-on role in delivering projects for Authorium’s clients. This position involves leading the execution of delivery tasks for important customer initiatives. The ASE participates in discovery sessions, translates design requirements, configures solutions for clients, and maintains detailed documentation of system decisions. Accuracy, clear communication, and meeting project deadlines are essential in this role. What You Will Do Lead and execute assigned project tasks for customer solutions Join discovery sessions to understand client needs Translate and document design requirements Configure and prepare solutions for client delivery Maintain thorough records of system decisions and changes Communicate clearly with internal teams and clients Ensure tasks are completed accurately and on schedule How the Team Works This role combines consulting with both independent and team-based work. As part of the Solutions team, the ASE collaborates with other business units to refine product features, improve engagement processes, and raise the quality of project delivery. Growth in this position means moving toward subject matter expertise while demonstrating Authorium’s C.A.R.E. values: Collaborate, Accountable, Resilient, Establish Excellence. Location Washington, DC

About Glossier Glossier is a people-focused brand known for building strong relationships with customers both online and in stores. For more than ten years, Glossier has aimed to become part of customers’ daily routines, supporting self-expression and confidence. The company values genuine connections, empathy, and a consistent approach to every interaction. Glossier’s mission centers on being Human, Curious, Playful, and Helpful, with a vision to become the most loved lifestyle brand in the world. Role Overview: Associate Store Director The Associate Store Director helps bring Glossier’s people-first philosophy to life in the Washington, DC location. This role supports the Store Director in leading a team that creates memorable experiences for every visitor. The Associate Store Director is present on the sales floor, coaching employees and encouraging them to grow while ensuring the store remains welcoming and inclusive for both staff and guests. What You Will Do Support the Store Director in meeting both people and business goals Lead by example on the sales floor, fostering a positive and inclusive atmosphere Coach and empower team members to deliver outstanding customer experiences Uphold Glossier’s values of authenticity, integrity, inclusion, equity, and empathy in daily operations Who Should Apply Glossier welcomes applications from current and former team members. If you have been part of the Glossier community before, the Corporate Retail team encourages you to submit your candidacy for this position.

Role overview Glossier is looking for a Part-Time Sales Associate - Editor to join the Washington, DC store. This position focuses on creating memorable, thoughtful experiences for everyone who walks through the door. The team values authenticity, empathy, curiosity, and a sense of play, working to make each interaction feel meaningful and welcoming. What you will do Collaborate with the store team to ensure every customer has a smooth experience, whether shopping in person, picking up online orders, or processing returns. Receive training in both customer-facing and back-of-house responsibilities, so you can assist wherever needed. Respond to questions and provide support across a variety of topics, always aiming for outstanding service. Contribute to a positive and joyful atmosphere by engaging with both customers and teammates. Help build a sense of community by sharing Glossier’s story and values in every interaction. What sets this team apart The Glossier store team brings together storytellers who believe in community and self-expression. Editors help shape a welcoming environment where optimism and creativity thrive. Every team member approaches their work with helpfulness and curiosity, working together to reimagine the beauty experience. Location This role is based in Washington, DC.

Are you passionate about helping clients achieve their financial goals? Join Brighton Jones as an Advisor in Washington, DC. In this role, you will leverage your expertise to provide personalized financial advice, ensuring that our clients receive the highest level of service and guidance in their wealth management journey.

Anduril Industries is a pioneering defense technology firm dedicated to enhancing the military capabilities of the U.S. and its allies through innovative technology solutions. By integrating the expertise, cutting-edge technology, and business strategies of some of the most forward-thinking companies of the 21st century into the defense sector, Anduril is revolutionizing the design, manufacturing, and marketing of military systems. Our suite of systems operates on Lattice OS, an advanced AI-driven operating system that transforms countless data streams into a real-time, 3D command and control ecosystem. As the global geopolitical landscape evolves, Anduril is steadfast in its mission to deliver state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to military forces in a matter of months, not years.ABOUT THE TEAMThe Maneuver Dominance Division is on a mission to redefine Vertical Flight. Our portfolio, which includes Group 3 and above Unmanned Aerial Systems (UAS), is fundamental to these efforts, as we continually aim to extend the limits of endurance, autonomy, and mission effectiveness. The Maneuver Dominance team is responsible for developing and sustaining core products and payloads, which we adapt and apply to meet the diverse needs of defense, intelligence community, and commercial clients in both domestic and international markets.ABOUT THE JOBWe are looking for a dynamic and strategic Associate Director of Business Development to join our rapidly expanding Business Development team in our headquarters or in Washington, DC. In this pivotal role, you will spearhead the development and execution of strategies to effectively deliver our Vertical Lift Capabilities to both our defense and commercial clientele. This position encompasses the entire product portfolio, requiring you to plan, coordinate, and lead capture campaigns across the Division. You will collaborate with other growth team members to drive strategic planning and prioritization initiatives that inform senior leadership and C-Suite decision-making regarding resource allocation.

Faherty Brand is hiring a Part-Time Sales Associate for its Washington, DC store. This role centers on helping customers and sharing the brand’s collection of sustainable, stylish clothing. Key responsibilities Greet customers as they enter the store and respond to questions about products Guide shoppers in finding items and making purchase decisions Represent Faherty Brand’s apparel and core values on the sales floor Contribute to a welcoming, memorable in-store experience What we look for Friendly, enthusiastic approach to customer service Interest in apparel and sustainable fashion Comfort working with a diverse range of shoppers Availability for part-time shifts at the Washington, DC location

Location: We are actively hiring in the DC Metro area. About Us: LINK is a rapidly expanding Woman Owned Small Business (WOSB) dedicated to harnessing human-centered design to enhance strategy, innovation, communication, change, and branding for federal government and industry partners. We collaborate with engineers, futurists, and industry thought leaders to simplify complexity, uncover opportunities, and convey messages through compelling visual narratives. Join us in driving transformative change! Opportunity Overview: We are seeking a talented Associate Information Designer to become a vital part of our vibrant team. In this role, you will engage with clients from diverse sectors to craft impactful visual narratives that clarify intricate ideas. Your mission will involve translating complex concepts into visually engaging formats—such as prototypes, wireframes, infographics, charts, and diagrams—tailored for both print and digital media.

Why Become a Part of Alo Yoga?At Alo Yoga, we believe in the power of mindful movement. Our mission is to enhance the lives of individuals and communities through the practice of yoga. We strive to take the consciousness cultivated on the mat into everyday life, creating a positive impact in the world around us.Role ObjectiveThe Part-Time Sales Associate is dedicated to achieving sales goals while upholding the Alo experience and Brand Mission. You will create a genuine and welcoming atmosphere for every guest through authentic connections and in-depth product education. As a knowledgeable Sales Associate, you will be well-versed in our product features, benefits, fabrics, and care, while thriving in a team-oriented culture that embraces feedback and excellence.

About UsHelsing is at the forefront of defense AI technology, dedicated to safeguarding our democratic values. Our goal is to establish technological supremacy that empowers open societies to make independent choices and uphold their ethical standards.As a defender of democracy, we recognize our unique obligation to thoughtfully develop and implement transformative technologies like AI. We take this duty with utmost seriousness.We are a passionate and dedicated team of engineers, AI experts, and program managers, seeking mission-driven individuals to join our European teams and leverage their skills to tackle some of the most challenging and significant issues. We foster a transparent and open culture that encourages constructive discussions about the application of technology in defense, its advantages, and its ethical considerations.The RoleAs an IT Engineer, you will oversee Helsing's IT and infrastructure in the United States. Your responsibilities will span across teams and locations to create a secure and reliable infrastructure that supports collaborative efforts focused on the transmission, development, and delivery of defense technologies in compliance with relevant regulations, standards, and industry best practices. You will play a critical role in enabling Helsing to provide advanced systems that address the challenges of future battlefields.Daily ResponsibilitiesConfigure and manage endpoints, including workstations, laptops, and servers.Provide support for an office consisting of approximately 10-25 employees.Establish and maintain on-premises computer environments primarily based on Linux.Manage and configure our network and VPN infrastructure.Collaborate with Helsing's broader IT team to optimize the operational efficiency of Helsing US's corporate, development, and customer environments, largely utilizing Microsoft 365, Azure, and other SaaS solutions.

Join bezosearthfund as an Accountant, where you will play a crucial role in managing financial records, ensuring compliance, and providing insightful financial analysis. This is an excellent opportunity to contribute to an innovative organization dedicated to sustainable investments.

Join City Cast DC as a Data Reporter, where you will delve into data analysis to uncover stories that matter to the community. Your role will involve collecting, interpreting, and presenting data in a compelling manner to engage our audience effectively. You will work collaboratively with the editorial team to ensure that our reporting is data-driven and resonates with our listeners.

Role overview The Customer Experience Coordinator (Relief) at Veterinary Emergency Group in Georgetown, Washington DC plays a key part in supporting both clients and veterinary staff. This role helps ensure a welcoming, organized experience for pet owners and their animals during visits to the emergency clinic. What you will do Assist clients with questions and concerns, both in person and by phone Manage appointment scheduling to help daily operations run smoothly Support veterinary staff with administrative tasks and customer interactions Act as a friendly, reliable point of contact for pet owners seeking care Requirements Compassion for animals and their owners Strong communication and customer service skills Ability to handle multiple tasks and prioritize in a busy environment Comfort working as part of a team

Our client in Washington, DC, is on the lookout for a talented and experienced Creative Director. This role requires a professional with a diverse skill set to guide and mentor our multidisciplinary, bicultural, and bilingual team. We seek a visionary strategist and designer—both verbal and visual—who embodies Hispanic/Latinx experiences and cultural insights. This individual should excel at blending brand objectives with audience engagement to further our mission of fostering positive social change and enhancing the quality of life for Hispanic/Latinx communities in the U.S.Key Responsibilities:• Spearhead and oversee content strategy in Spanish for projects of varying scales, integrating strategy, digital design, compelling content, and technology.• Create innovative work that conveys complex concepts through engaging print materials, videos, and digital experiences tailored to Hispanic/Latinx audiences across all demographics.• Conduct thorough analyses of brand performance, market trends, and the needs of Hispanic/Latinx consumers, particularly focusing on vulnerable and underserved populations regarding health, education, financial literacy, housing, environmental issues, civic engagement, and immigration.• Collaborate with marketing, affiliates, and sales teams to formulate and assess marketing plans while identifying opportunities for growth.• Regularly produce outputs such as brand logos, campaign names and slogans, scripts, storyboards, and visual elements for multimedia campaigns, including radio and digital platforms (display, video, websites, social media), with occasional TV and out-of-home components.• Transform marketing and branding strategies into effective campaigns that resonate with target audiences, ensuring consistency across all touchpoints for a seamless multimedia experience, while keeping our creativity at the forefront of the industry.• Guide the internal team through the creative process from inception to execution, providing leadership and mentorship.• Develop and nurture a small team of exceptional producers, engineers, writers, and media relations specialists, both in-house and freelance.• Demonstrate flexibility and resourcefulness in managing various creative projects within a fast-paced environment.• Create top-tier visual brands, engage in hands-on design work, and manage external resources as needed.• Collaborate across all company divisions: production, digital and social media, media and affiliate relations, client services, and business development.• Design and implement strategies and resources necessary to meet specified qualitative and quantitative benchmarks and goals.

We are seeking a talented Solutions Architect to join our dynamic team at cape. In this role, you will play a pivotal part in designing and implementing innovative solutions that meet the needs of our clients. You will collaborate closely with cross-functional teams to ensure that our offerings are aligned with the latest technological advancements and best practices.Your expertise will help shape the future of our projects, driving efficiency and effectiveness in our solutions. If you are passionate about technology and eager to make a significant impact, we want to hear from you!

The Cato Institute is hiring a Research Associate for its Budget and Entitlement Policy team in Washington, DC. This position supports research and policy analysis on issues related to government budgets and entitlement programs. Role overview The Research Associate will contribute to research projects, analyze relevant data, and help develop policy recommendations. The work involves collaborating with other team members and supporting ongoing policy initiatives. What you will do Conduct research on budget and entitlement policy topics Analyze quantitative and qualitative data Assist in preparing policy recommendations and reports Requirements Background in economics, public policy, or a related field Strong analytical and research skills Interest in budget and entitlement policy issues

Role Overview The City Coordinator at Base supports the daily operations of the Washington DC office. This position keeps the workspace running smoothly and helps create a welcoming environment for guests and team members. Main Responsibilities Office Operations: Oversee daily tasks such as printing, filing, managing supply inventory, and preparing for events. Event Support and Guest Experience: Help coordinate live events by handling check-ins, arranging rooms, working with vendors, and addressing any immediate issues that come up. Deliveries and Local Errands: Manage pickups and deliveries for supplies, signage, and event materials. Act as the main point of contact for venues and vendors. Location This role is based onsite at the Washington DC office.