Service Desk Analyst I jobs in Waukesha – Browse 12 openings on RoboApply Jobs

Service Desk Analyst I jobs in Waukesha

Open roles matching “Service Desk Analyst I” with location signals for Waukesha. 12 active listings on RoboApply Jobs.

12 jobs found

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Full-time|Remote|Waukesha, WI

Local Candidates Only: Waukesha, WI or Winston-Salem, NCWe are seeking a dedicated Service Desk Analyst I to join our dynamic team at Hctec. In this role, you will provide exceptional remote IT support to our customers from our 24/7 call center. Your outstanding customer service and communication skills are essential for success in this position.Key Responsibilities:Respond to customer inquiries and process information effectively.Analyze customer issues by gathering relevant information and evaluating symptoms.Provide remote support to end-users via internet connections.Utilize available resources to research and resolve issues.Adhere to established processes and procedures.Document call transactions accurately using designated tracking software.Communicate ideas clearly and appropriately for different audiences.Conduct follow-ups and scheduled callbacks as needed.Stay informed about system updates and changes.Document troubleshooting steps and case information using Healthy IT ticketing system.Follow escalation procedures as defined by management.Ensure prompt, accurate, and courteous service to all customers.

Mar 26, 2026
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companyBCforward logo
Contract|$21.6/hr - $21.6/hr|On-site|Waukesha

Data Analyst IIWaukesha, WI, USA, 53188$21.60/hr on W212/12/2016 to 06/16/2017As a Data Analyst II at BCforward, you will play a pivotal role in analyzing data related to trapped parts within the GEHC network. Your primary focus will be on reducing on-hand inventory and identifying actionable solutions to mitigate these issues.This position offers a unique opportunity to engage with various facets of the services organization, collaborating closely with product life cycle, engineering, and sourcing teams as you gain insights into part process flows and histories.Key Responsibilities:• Examine trapped parts to understand the underlying reasons for their status.• Conduct root cause analysis utilizing MyWorkShop (MWS) to review Engineering Change Requests (ECRs) and Engineering Change Orders (ECOs), determining the actions that caused parts to become trapped.• Deliver recommendations and report findings from investigations.• Collaborate with relevant business segments to implement the findings effectively.This role also presents the contractor with the chance to learn about part change-ups, including:1. The impact of part change-ups on trapped inventory and the subsequent effects on business operations.2. Techniques to analyze part history and interpret ECOs/ECRs.3. Engaging with both internal and external customers to drive significant outcomes for the organization.

Dec 1, 2016
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companyDomino's Pizza, Inc. logo
Full-time|On-site|Waukesha

Domino's Pizza in Waukesha seeks a Customer Service Representative focused on assisting customers, processing orders, and helping the team deliver pizzas on time. Key responsibilities Respond to customer questions by phone or in person Take accurate orders and enter them into the store system Work with team members to keep deliveries on schedule What we look for Clear communication skills and a friendly approach Interest in helping people and resolving issues Comfort working during busy rushes

Apr 26, 2026
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companyA. O. Garcia Agency logo
Part-time|$12K/yr - $24K/yr|Remote|Waukesha, Wisconsin

Are you looking for a flexible opportunity to earn an extra $1,000-$2,000 each month? Join our team at A. O. Garcia Agency as a part-time Client Services Representative, where you can work entirely from home! This role offers you the chance to tap into the thriving financial services industry without sacrificing your current job security. Imagine paying off your home sooner, enjoying well-deserved family vacations, or saving for early retirement; all it takes is 20 hours a week to acquire skills that can transform your life.In this role, you’ll provide tailored benefits solutions that shape your clients' financial futures. Your responsibilities will include:• Engaging in virtual discussions with clients to create empowering financial strategies.• Building lasting relationships with clients.• Staying ahead of industry trends to enhance your expertise.• Collaborating with a vibrant remote team, where teamwork is essential for success.Benefits:• Work remotely from anywhere.• Comprehensive training provided.• A lively, supportive, and upbeat team environment.• Opportunities for rapid career advancement.• Weekly payment structure.• Potential for residual income.Key Responsibilities:• Making and receiving calls from clients.• Scheduling appointments for clients interested in our benefits.• Presenting and explaining insurance products and benefits packages through virtual meetings.• Completing applications for insurance products.• Participating in ongoing training sessions as available.*All interviews will take place via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

Apr 2, 2026
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companyGlobal Elite Careers logo
Full-time|Remote|Waukesha, Wisconsin

Global Elite Careers seeks a Benefits Services Representative to join the team remotely from Waukesha, Wisconsin. This role focuses on assisting clients with their benefits-related questions and ensuring they receive clear, accurate information. Key Responsibilities Respond to client inquiries about benefits through phone, email, or chat Provide clear guidance and accurate details on available benefit options Record all client interactions and follow up when necessary Uphold a high level of service and maintain strong attention to detail Requirements Excellent communication skills Ability to work independently from a remote home office Strong attention to detail and a genuine commitment to assisting others

Apr 28, 2026
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companyPublic Storage logo
Full-time|On-site|Waukesha

Join our team at Public Storage, a leader in the self-storage industry, as a Self Storage Manager. In this role, you will be responsible for providing exceptional customer service while managing daily operations at our facility. Your primary focus will be to ensure customer satisfaction, maintain the cleanliness and security of the property, and manage staff effectively.

Apr 13, 2026
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companyDomino's Pizza, Inc. logo
Full-time|On-site|Waukesha

Join our dynamic team as a Customer Service Representative at Domino's Pizza in Waukesha! As a vital member of our customer service team, you will be the first point of contact for our customers, assisting them with their orders and ensuring they have an exceptional experience. If you have a passion for providing outstanding service and love working in a fast-paced environment, we want to hear from you!

Jul 19, 2024
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companyAdvanced Technology Services logo
Full-time|$40K/yr - $52K/yr|On-site|United States- Waukesha, Wisconsin

About Advanced Technology Services Advanced Technology Services (ATS) has provided industrial maintenance expertise since 1985, with operations in the United States, Mexico, and the United Kingdom. ATS focuses on improving factory operations through skilled maintenance services. Role Overview: Senior Field Service Maintenance Technician This position is based in Waukesha, Wisconsin, and involves regional travel within the United States. The Senior Field Service Maintenance Technician works independently and as part of a team to keep industrial equipment running reliably and efficiently. Main Responsibilities Perform advanced break-fix and preventative maintenance on industrial equipment. Tasks include monitoring devices, diagnosing root causes, disassembling machinery, replacing faulty parts, inspecting for defects, adjusting controls, and reconditioning machine tools. CNC maintenance and repair experience is highly preferred. Identify and source required parts, supplies, and repair items. Evaluate alternatives to improve equipment cost-effectiveness and reliability. Develop retrofit and upgrade solutions as needed. Work independently to conduct maintenance in line with industry standards. Develop protocols and instructions for new or modified equipment. Guide customer teams to optimize maintenance strategies, improve reliability, and implement preventative processes. Set up and operate machining tools such as lathes, drill presses, grinders, and other metalworking equipment to fabricate or repair components. Welding may be required. Follow customer contractor codes of conduct, maintain housekeeping standards, and comply with all safety protocols. Document maintenance activities in service reports and management systems. Provide detailed observations and equipment performance data. Compile technical manuals and documentation for equipment upgrades and automation projects. Mentor junior technicians and lead project teams. Support training and development efforts. Troubleshoot, modify, and analyze complex control systems to resolve advanced software, hardware, and configuration issues.

Apr 13, 2026
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companyDomino's Pizza, Inc. logo
Full-time|On-site|Waukesha

As the General Manager at Domino's, you will oversee daily operations and ensure excellence in service and product quality. You will lead a team, manage resources, and implement strategies to drive business growth and customer satisfaction.

Jul 19, 2024
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companyGlobal Elite Careers logo
Remote Client Benefits Advisor

Global Elite Careers

Full-time|Remote|Waukesha, Wisconsin

Global Elite Careers seeks a Remote Client Benefits Advisor to assist clients from a home office setting. This role is based in Waukesha, Wisconsin, and focuses on helping individuals understand and access the benefits available to them. Key responsibilities Answer client questions and handle requests related to benefits Guide clients through their options, helping them make informed decisions Share clear and accurate information so clients feel supported Location details This position is fully remote. Candidates must reside in or near Waukesha, Wisconsin.

Apr 28, 2026
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companyDomino's Pizza, Inc. logo
Full-time|On-site|Waukesha

Role Overview Domino's Pizza in Waukesha is hiring an Assistant Manager. This role helps keep daily operations running smoothly, supports team members, and maintains high standards for customer service. The Assistant Manager also assists with inventory and staff management, playing a key part in the store's performance and atmosphere.

Apr 26, 2026
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companyGlobal Elite Careers logo
Remote Client Support Manager

Global Elite Careers

Full-time|Remote|Waukesha, Wisconsin

Global Elite Careers is seeking a Remote Client Support Manager to join the team in Waukesha, Wisconsin. This position is fully remote, focusing on client support and satisfaction from a home office. Role overview The Client Support Manager plays a key part in responding to client needs and ensuring a smooth experience. The role involves frequent communication with clients and coordination with internal teams to address concerns and strengthen relationships. What you will do Respond to incoming client inquiries with professionalism and attention to detail Resolve client issues promptly to help maintain high satisfaction Collaborate with internal colleagues to address client needs and support retention Deliver a positive experience during every client interaction Who thrives in this role This position is well suited for individuals who enjoy working remotely and take pride in supporting others. Strong communication skills and a collaborative mindset are important for success in this role.

Apr 28, 2026

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