ServiceNow Solution Architect

Our PurposeAt Datacom, we connect individuals and technology to address challenges, create opportunities, and unlock new possibilities for the communities we serve.Our WhyWe collaborate with organizations and communities across Australia and New Zealand to positively impact lives and empower businesses through the innovative use of technology.About the RoleDatacom is embarking on a strategic migration of our internal IT service management platform to ServiceNow. We are seeking a seasoned ServiceNow Solution Architect to spearhead this critical initiative: defining the target architecture, designing integrations and data flows, driving the data migration strategy, and collaborating with stakeholders to deliver a scalable, secure, and business-aligned ServiceNow platform.You will serve as the technical lead for the program, translating business needs into an effective ServiceNow solution, establishing governance and best-practice development processes, and partnering with cross-functional teams (IT operations, security, HR, finance, and applications) to ensure a seamless transition with minimal disruption to business operations.Your Key ResponsibilitiesDefine the target ServiceNow architecture for ITSM/ITOM/ITBM and other modules, including data model, CMDB design, security model, tenancy, and scalability considerations.Own the migration strategy and plan: discovery, data mapping, ETL, testing, cutover, and rollback approaches.Design and manage integrations (REST/SOAP, MID Server, LDAP/SSO, event ingestion, third-party tools) and provide guidance on integration patterns and middleware.Lead configuration and customization efforts, including scoped app strategy, scripting standards (JavaScript), update set management, source control, and CI/CD pipelines.Establish platform governance, development standards, coding conventions, and testing/QA processes.Collaborate with product owners, service teams, and senior stakeholders to prioritize requirements, facilitate workshops, and translate outcomes into effective solutions.Mentor delivery teams and contractors, review technical designs, and conduct architecture risk and performance assessments.Support vendor/partner selection and manage technical relationships for external delivery.Ensure alignment with security, compliance, and change-control requirements.As a dynamic and agile organization, we are committed to adapting to the changing requirements of our customers, technology, and internal stakeholders, which may lead to evolving roles within our teams.

About the Team:As an essential member of our ServiceNow practice, you will significantly contribute to enhancing organizational workflows and processes through the ServiceNow platform. Collaborating closely with clients, you will identify their distinct challenges and provide tailored solutions that enhance efficiency, elevate service delivery, and optimize operations across diverse business areas.Joining a team of dedicated and skilled professionals, you will thrive in a collaborative environment that emphasizes excellence. Your expertise in ServiceNow combined with your analytical skills will empower you to design and implement solutions that surpass client expectations. Engage with the latest technologies while delivering exceptional service and fostering enduring client relationships.Your Typical Day:As a ServiceNow Consultant, you will oversee complete ServiceNow projects tailored to our clients' needs, ensuring adherence to best practices and the delivery of high-quality solutions.Proficient in ServiceNow modules including ITSM, ITOM, HRSD, SPM, CSM, SecOps, and GRC.Facilitate workshops with clients to gather business requirements, grasp their needs, and translate those into actionable tasks for the development team.Develop and maintain comprehensive documentation for configurations, integrations, and system processes.Provide expert consultation to clients regarding best practices for ServiceNow upgrades, patching, and ongoing system maintenance.Serve as Scrum Master for ServiceNow implementation projects, ensuring compliance with Agile methodologies and best practices.Monitor and report on sprint progress, confirming that deliverables are met and client expectations are fulfilled.Exceptional communication and problem-solving abilities.Strong interpersonal skills to collaborate effectively with both technical and non-technical stakeholders.

Key Responsibilities of the SAP Finance Solution Architect:Architect, implement, and manage the entire lifecycle of cloud or hybrid SAP finance solutions, ensuring thorough testing and robust post-go-live support.Guide both functional and technical teams in crafting SAP solutions that seamlessly integrate business processes, aligning with SAP technology strategies and architectural designs.Present innovative ideas and best practices grounded in a comprehensive understanding of SAP's Solution Suite.Establish standards and guidelines for the design, development, optimization, deployment, and maintenance of SAP information architecture.Build enduring partnerships with clients and internal teams to gather business requirements, design specifications, and create tailored solutions.Effectively prioritize and oversee multiple project priorities and support tickets across various clients, collaborating with Deloitte communities to achieve exceptional results.Contribute to the development of a high-performing team culture that reflects Deloitte’s values, emphasizing a meaningful impact and outstanding client service.Maintain a client-focused approach by actively participating in sales and procurement activities to enhance client relationships.Ensure that delivered finance solutions meet the quality standards and templates set by Deloitte.

Your typical day will include:Join a prestigious opportunity as an Oracle Cloud Functional Solution Architect where you will influence technology transformation for leading organizations. In this senior role, you will spearhead innovation and digital advancements in a vibrant environment.If you are enthusiastic about designing and executing Oracle Cloud solutions, we welcome you to be part of our renowned Oracle team, recognized for excellence in the New Zealand Oracle Cloud sector.We strive to embrace fresh ideas and challenge limits to achieve remarkable outcomes. Our corporate culture promotes teamwork, mutual respect, and a collective commitment to serving our clients and making a significant impact.You will lead projects, collaborate with cross-functional teams, offer expert guidance, and engage directly with clients to deliver groundbreaking and best-practice solutions across a variety of clients and industries.At Deloitte, we prioritize continuous learning, providing you with opportunities for professional development to enhance your skills, capabilities, and expertise.

What does a typical day look like for you as a ServiceNow Manager?Utilize your expertise in ServiceNow modules, including ITSM, ITOM, HRSD, SPM, CSM, SecOps, and GRC.Lead workshops with clients to gather business requirements, ensuring a deep understanding of their needs, and effectively translate those requirements into actionable tasks for the development team.Create and maintain comprehensive documentation for configurations, integrations, and system processes.Offer expert guidance to clients on best practices for ServiceNow upgrades, patch management, and ongoing system maintenance.Serve as Scrum Master for ServiceNow implementation projects, guaranteeing adherence to Agile methodologies and best practices.Monitor and report on sprint progress, ensuring deliverables meet client expectations.Demonstrate strong communication and problem-solving abilities.Possess excellent interpersonal skills to collaborate with both technical and non-technical stakeholders.Build and strengthen relationships with key stakeholders, including government agencies, to establish the company as a trusted ServiceNow partner.Stay abreast of industry trends and advancements in ServiceNow technology, providing thought leadership and guidance to clients and internal teams.Mentor and develop team members, fostering a culture of growth, innovation, and collaboration.

As a Senior Enterprise Account Executive at ServiceNow, you will drive new business sales revenue through our SaaS licensing model. Your success will stem from strategic account and territory planning, in-depth research of prospective customers, and employing innovative business development strategies, alongside engaging in field-based sales activities focused on a defined set of prospects, territory, or vertical.Your Key Responsibilities:Build and nurture relationships with C-suite executives (e.g., CFO, CIO, COO, CDO) across all product sales initiatives.Lead the client relationship mapping process, coordinating account strategy with a diverse virtual team including Solutions Consultants, Solutions Specialists, Success Resources, Partners, and Marketing.Act as a trusted advisor to customers, gaining a deep understanding of their business needs and guiding them on how ServiceNow can enhance their IT roadmap.Identify and engage the right specialist support resources to include in deals at the appropriate time.

Join our dynamic Artificial Intelligence and Data team at Deloitte New Zealand, where you will be at the forefront of delivering groundbreaking solutions in data, insights, and analytics. With the support of our Directors and Partners, you will foster your career development while aligning personal aspirations with our strategic goals.This diverse role encompasses the entire project lifecycle, providing you with a variety of tasks and responsibilities including business analysis, analytics development, data platform engineering, and cloud data engineering. You will have the opportunity to work in challenging technical environments across various industry verticals. By leading from the front, you will also contribute to the professional growth of your colleagues through a collaborative knowledge-sharing culture aimed at achieving optimal results for our clients. A typical day as a consultant in our AI & Data team may involve:Analyzing complex technical issues and constraints to devise innovative cloud data, analytics, and BI solutions that surpass client expectations.Leading and facilitating workshops to gather requirements, leveraging your technical expertise to transform challenges into actionable insights.Collaborating with different Deloitte teams to meet project requirements, including leading both onshore and offshore teams.Advising clients and technology leaders on how to harness insights, efficiencies, and opportunities through the implementation of forward-thinking data and analytics solutions.Establishing a robust Data Analytics Strategy or framework.Owning proof of concepts and crafting innovative solutions to discover new opportunities and strengthen existing relationships.Commitment to continuous learning of the latest tools, processes, and methodologies available in the market.Applying and enhancing your expertise in Cloud Data Platforms, Automation tools, Business Intelligence (BI), Data Management, and/or Analytics to support clients in successful technology and business transformation initiatives.Creating and maintaining high-quality documentation.Supporting your Deloitte colleagues and leaders in making a meaningful impact within your community and for clients, including contributing to presales activities through presentations and demos.

Join the Government of New Zealand's Ministry of Justice as an Enterprise Applications Architect and play a crucial role in shaping the future of our digital services. In this dynamic position, you will leverage your expertise in enterprise architecture to enhance and optimize our applications, ensuring they meet the evolving needs of our justice system.

Our MissionAt Datacom, we partner with organizations and communities throughout Australia and New Zealand to create impactful changes in people's lives and empower businesses to harness technology for innovation and growth.Role OverviewAs a Senior Microsoft 365 Solution Specialist, you will play a pivotal role within our Information Management and Productivity Solutions team, collaborating with clients to design and implement transformative solutions that modernize their operational workflows. Your expertise will be crucial in consulting, designing, building, and supporting comprehensive Microsoft 365 solutions that enhance collaboration, improve information management, and boost productivity, thereby unlocking new opportunities for the future of work.In this role, you will ensure a premium consulting experience for users of our Intelligent Workplace services. Utilizing a consultative and co-design methodology, you will closely engage with clients to identify their needs, share insights, and collaboratively develop tailored solutions. Your guidance will involve offering best practice recommendations and leading project delivery, emphasizing inclusion, transparency, and continuous feedback in a dynamic environment.While our offices span Adelaide, Brisbane, Canberra, Melbourne, Perth, and Sydney, we understand the importance of work-life balance and are open to flexible working arrangements. You and your team can decide what working environment suits you best!As this position serves our Australia & New Zealand operations, we will only consider applications from candidates located in these regions.** Important: Due to client requirements, this role mandates Australian Citizenship and eligibility for Federal Government NV1 Security Clearance. **Key ResponsibilitiesProvide consultancy to help organizations identify solutions, make informed decisions, and achieve desired outcomes through co-design practices and expert advice.Develop and deliver high-quality presentations, product demonstrations, and workshops catered to customer needs.Collect, interpret, and analyze business requirements to create project documentation, including solution design documents and recommendation reports.Offer technical leadership for Microsoft 365 environments, information management solutions, and Power Apps and Power Automate initiatives.Design and deploy solutions on the Microsoft 365 platform, including SharePoint Online, Microsoft Teams, Power Automate, and Power Apps.Manage and execute migration projects, facilitating the transition of data from legacy systems to SharePoint Online, OneDrive, Microsoft Teams, Power Automate, and Power Apps.Advise clients on effective document control and records management practices to ensure compliance and efficiency.

Join the dynamic team at Noel Leeming as an On-Site Technology Solutions Specialist! In this role, you will deliver exceptional customer service and technical support to our clients, ensuring they have the best technology solutions tailored to their needs. This is an excellent opportunity to kick-start your career in technology while working in a fast-paced environment.

Ampol seeks a Data Analyst (Kaitātari Raraunga) to join the team in Wellington. This position centers on supporting colleagues by working with data and uncovering patterns that inform business choices. What you will do Examine data sets to find relevant trends and patterns Share insights with the team to support decision-making Contribute to Ampol’s work in energy solutions through data-driven analysis Location This role is based in Wellington.

What does a typical day look like for a Data Migration Technical Lead?Crafting the technical design and architecture necessary for successful data migrations and associated solutions.Designing data models and architecture, with a focus on safe AI integration.Leading the technical delivery team to maintain exceptional delivery quality across all projects.Engaging directly in the development and testing phases of data migration, collaborating closely with client teams.Assisting the functional build team with best practices in data design and management.Contributing to project management through the creation of cutover plans and conducting technical impact analyses regarding design modifications and defect resolutions.Identifying and implementing opportunities for process improvements within data migration and management.Supporting business development initiatives and exploring new technological advancements in the realm of data migration and management.Helping to enhance data migration capabilities within the team through tool development, AI integration, recruitment, and upskilling existing personnel.Building strong market relationships to comprehend evolving needs and opportunities that align with our clients’ goals.Providing support for data platform delivery and development as required.

Why Join Verifone? With over 30 years of pioneering excellence in the electronic payment technology sector, Verifone stands as a premier provider of electronic payment solutions globally. We are proud to partner with leading retailers, banks, and third-party vendors to develop and implement innovative payment solutions that enhance the customer experience worldwide. At Verifone, we foster a vibrant, diverse, and results-driven work environment where employees are empowered to excel. Our commitment to innovation and customer satisfaction propels our team as we continually strive to redefine the future of payments. Whether working on the next generation of secure payment systems or expanding electronic payments into new markets, our employees are dedicated to the success of our clients, partners, and stakeholders. We promote an in-office culture that enhances career development and business outcomes through physical co-location. Currently, hybrid work schedules are permitted, although we regularly assess our attendance policy.