Facilities Analyst I

Inter launched Brazil's first digital bank and now operates as a Global Financial Super App. The company continues to build new financial solutions and products, aiming to create opportunities and improve lives. Every position at Inter supports this mission to reshape the financial sector. The Pricing Analyst I role is part of the Pricing team in Belo Horizonte, MG. This position centers on building and refining models that set interest rates for credit products, helping to ensure the company's profitability. What you will do Develop pricing models for credit offerings Analyze profitability for various products Calculate and recommend rates for credit products Work with commercial and product teams to determine pricing Track and monitor the profitability of credit products Review data and suggest ways to improve product pricing Inter looks for team members who want to contribute to ongoing transformation in the financial industry.

Come and be a part of Inter!At Inter, we believe that every day is an opportunity to shape the future through the technology you develop, the connections you foster, and the ideas you exchange. As a Super App, we provide comprehensive digital banking solutions, investment opportunities, credit options, insurance, a marketplace, and other daily services. More than that, we are a dynamic team dedicated to continuous evolution.In this fast-paced environment, new opportunities arise regularly. Now it’s your chance to explore this innovative way of investing in your career. Join us and be part of #sanguelaranja!About the Position and MissionYou will be an integral part of our Internal Controls team, working directly with SOX (Sarbanes-Oxley) compliance, process improvement, and operational efficiency.Your Daily Responsibilities Include:Executing internal control tests within the SOX scope.Analyzing data to propose enhancements in accounting processes.Collaborating with internal departments and external auditors.Monitoring action plans to address any identified non-compliance issues.

About the Role Inter is hiring a Fixed Income Backoffice Analyst I in Belo Horizonte, MG. This position supports investment operations with a focus on accurate transaction processing and recordkeeping. Main Responsibilities Process trade settlements for fixed income transactions Maintain precise records of all activities Assist with account reconciliations What to Expect This role offers hands-on experience in financial operations. Analysts contribute directly to the smooth functioning of investment activities and gain exposure to the backoffice processes that support the fixed income business.

Join the Inter family!At Inter, we believe that every day is an opportunity to build the future through the technology you innovate, the connections you foster, and the ideas you share. We are a Super App offering a comprehensive suite of digital banking solutions, investments, credit, insurance, a marketplace, and various everyday services. Yet, we are more than that: we're a dynamic team in constant evolution.This fast-paced environment opens doors to new opportunities. Now is your chance to discover an intelligent way to invest in your career. Come join us and be part of the #sanguelaranja spirit!About the Role and Mission:As a member of the Global Customer Experience (CX) team, you will play a pivotal role in ensuring an exceptional and consistent customer experience across Brazil, the USA, and Argentina. Your work will support the management of Level 1 customer service operations, ensuring efficiency and quality. Additionally, you will serve as the central communication point among stakeholders, translating data into strategic insights to keep everyone aligned.In your daily activities, you will:Monitor and analyze customer experience metrics (NPS, CSAT, CES)Map customer journeys and identify areas for improvementCategorize and analyze customer feedback from multiple channelsCreate reports and dashboards to support decision-makingConduct satisfaction surveys to gather insights

Inter seeks an Operations Analyst I in Belo Horizonte, MG to support real estate formalization. The focus is on reviewing property transaction processes and finding ways to improve efficiency while maintaining compliance. Key responsibilities Review workflows and documentation related to real estate transactions Spot opportunities to streamline existing processes Assist in ensuring operations meet regulatory requirements and standards Contribute to better service quality and stronger operational performance Location This role is based in Belo Horizonte, MG.

Role overview Inter is looking for an Anti-Financial Crime Analyst I to help protect the company from financial crime risks. Based in Belo Horizonte, MG, this analyst reviews data, spots unusual or suspicious activity, and works with teams across the organization to strengthen compliance processes. What you will do Analyze financial data to detect patterns or transactions that may indicate financial crime Identify and flag suspicious activities for further investigation Collaborate with other departments to support compliance and risk management initiatives Growth and development This role offers hands-on experience in investigative analysis and risk management, supporting professional growth in financial crime prevention.

Inter, based in Belo Horizonte, MG, launched Brazil's first digital bank and has since expanded into a global financial platform. The company emphasizes technology-driven solutions and values progress, purposeful work, and real impact in the financial sector. Role overview The Operations Analyst I - Payments Authorization joins the Payments Authorization team to support and improve the processes behind financial transaction approvals. This role plays a key part in ensuring operational efficiency, regulatory compliance, and a positive customer experience by analyzing data and refining workflows. Main responsibilities Monitor and analyze card authorization performance, identifying trends, anomalies, and opportunities to improve how transactions are approved or denied. Create reports and dashboards that track approval rates, response times, transaction volumes, and the financial impact of authorization decisions. Collaborate with IT, Risk, Fraud, and Customer Service teams to resolve operational issues and enhance authorization systems. Investigate complex authorization cases, analyze root causes of systemic problems, and recommend data-driven technical and operational solutions. Conduct comparative studies, benchmark against the market, and analyze trends to optimize authorization parameters and reduce false positives and negatives. Maintain up-to-date documentation and support ongoing process improvements.

Join our dynamic team at Inter as an Operations Analyst I, where you will play a vital role in streamlining our operational processes and ensuring accurate reconciliations. This position offers a unique opportunity to contribute to our mission of providing exceptional financial services while enhancing your analytical skills.

Junte-se ao Inter!No Inter, acreditamos que o futuro começa todos os dias, através da tecnologia que você desenvolve, das conexões que estabelece e das ideias que compartilha. Somos um Super App com soluções abrangentes em banco digital, investimentos, crédito, seguros, marketplace e muito mais. Mas também somos muito mais: uma equipe super dedicada em constante evolução.Neste ritmo, novas oportunidades surgem. É a sua vez de descobrir essa maneira inteligente de investir na sua carreira. Venha ser #sanguelaranja!Sobre a vaga e a missão do cargoVocê fará parte do nosso time de Data & AI e atuará diretamente com a vertical de Seguros, uma das áreas de maior crescimento do Inter. Sua missão será transformar dados brutos em insights estratégicos e informações confiáveis, construindo ferramentas analíticas que orientam as decisões da operação. Você será responsável por garantir a integridade dos painéis, apoiar as equipes de negócios com análises precisas e ajudar a medir o sucesso dos nossos produtos e soluções.No seu dia a dia, você vai:Construir e desenvolver novos dashboards e relatórios para atender às demandas de negócio, utilizando ferramentas de BI como o Tableau.Monitorar e analisar continuamente os indicadores de performance da operação de Seguros.

Inter, headquartered in Belo Horizonte, MG, pioneered Brazil's first digital bank and continues to expand as a Global Financial Super App. The company focuses on delivering technology-driven financial solutions and values purposeful work, innovation, and transformation. Role overview The Media & Performance Analyst III joins the International Growth team to drive customer acquisition through paid media. This position emphasizes campaign optimization, financial analysis, and performance measurement to support Inter's growth objectives. The analyst uses analytics, SQL, tagging, and P&L analysis to improve ROI and reduce customer acquisition cost (CAC). What you will do Develop acquisition strategies across multiple channels Lead projects aimed at optimizing conversion funnels Define and implement statistically significant tests Manage channel mix and oversee campaign budgets Conduct P&L analysis by acquisition channel and campaign Analyze lifetime value (LTV) and payback periods Perform cohort analysis and retention studies for acquired users Forecast performance and plan budgets Establish team processes and best practices Lead complex technical implementations Work closely with product and data teams Team culture Inter welcomes those eager to help transform the financial sector and contribute to meaningful change. The team values new perspectives and a strong drive to make a difference.

Inter launched Brazil’s first digital bank and has grown into a global financial super app. The company focuses on technology-driven solutions and aims to create real opportunities while transforming the financial sector. The Treasury Analyst III role sits within the ALM Desk in Treasury, based in Belo Horizonte, MG. This position centers on liquidity and balance sheet management, with a strong emphasis on quantitative modeling, data analysis, and automation. The work directly impacts risk, funding, and profitability decisions for the bank. What you will do Develop and implement quantitative models to manage liquidity and market risk. Test and validate models to ensure they are accurate and effective. Build, automate, and maintain data pipelines and calculation routines using Python and SQL, focusing on efficiency, traceability, and scalability. Communicate findings and recommendations clearly to stakeholders. Support improvements to frameworks, models, controls, and documentation in ALM and Treasury. Work closely with teams in Risk, Technology, Control, and Accounting to connect data, models, and business decisions. Role focus This position is designed for professionals with a quantitative background who are interested in applying their skills to real-world challenges in banking. The role offers the chance to contribute to key decisions that shape the bank’s financial direction.

Join Accor as a Reservations and Distribution Analyst where you will play a vital role in enhancing our reservation systems and optimizing distribution channels. Your analytical skills will contribute to our commitment to delivering exceptional customer experiences.

About Inter Inter is a Super App based in Belo Horizonte, MG, delivering digital banking, investments, credit, insurance, a marketplace, and everyday services. The team values technology, collaboration, and fresh ideas, always seeking new ways to evolve. Inter’s culture encourages growth and innovation, with a focus on building connections and supporting career development. Role Overview: Financial Products Analyst III This position centers on managing, analyzing, and improving financial products with a focus on credit recovery. The analyst will define, design, and optimize rules and processes that apply to a range of collection channels. Main Responsibilities Review and recommend improvements for collection products and system workflows to ensure smooth and efficient operations. Oversee the lifecycle of collection tools, using data analysis and process insights to suggest updates and changes. Work with management tools, including Agile methodologies (Scrum or Kanban), demand management platforms like Jira, and data analysis techniques. Help prioritize and specify requirements with technical teams to support product development and enhancements across systems and channels. Coordinate with departments such as IT, Sales, and Legal to maintain seamless business operations. Location Belo Horizonte, MG

Come and be part of Inter with us!!!At Inter, we believe that every day is a new opportunity to shape the future through the technology you develop, the connections you foster, and the ideas you exchange. As a Super App, we provide comprehensive digital banking solutions, including investments, credit, insurance, a marketplace, and a variety of everyday services. More than that, we are a dynamic team in continuous evolution.With this momentum, new opportunities arise. Now it's your chance to experience a smart way to invest in your career. Come join us and be #sanguelaranja!About the Role and MissionWe are looking for a strategic and creative professional to lead content production and customer relationship management (CRM), focusing on crafting personalized journeys and executing high-impact campaigns.Your Daily Responsibilities Will Include:Mapping and developing comprehensive CRM journeys across various touchpoints.Defining triggers and conversion points throughout the journey.Continuously optimizing journeys based on performance metrics.Implementing advanced segmentation strategies using behavioral, demographic, and transactional data.Creating dynamic and personalized content for different personas and stages of the journey.Planning and executing integrated multichannel campaigns (email, SMS, push notifications, social media).Developing a strategic editorial calendar aligned with business objectives.

Join the Inter Team!At Inter, we believe that every day is a new opportunity to innovate through technology, build meaningful connections, and share transformative ideas. As a comprehensive Super App, we offer a complete range of digital banking solutions, investment opportunities, credit, insurance services, a marketplace, and much more. We are not just a digital platform; we are a dynamic team that is always evolving.With this momentum, fresh opportunities arise. It’s your chance to explore an intelligent way to invest in your career. Come and be a part of our vibrant community! #sanguelaranjaAbout the Role and MissionAs a Senior Customer Success Analyst, you will be the guardian of relationships with our high-value clients (High Income and Private clients), ensuring an exceptional and proactive experience that positions Inter as their primary banking choice.Your Daily Responsibilities:Provide specialized support to High Income and Private Banking clients, ensuring a differentiated, personalized, and high-standard experience;Proactively manage and track client requests, serving as the focal point for internal departments to ensure agility and effectiveness in handling issues;Resolve complex operational demands, ensuring timely and accurate responses to clients;Guide and support clients on various account-related inquiries, anticipating needs and offering comprehensive solutions;Engage in both inbound and outbound communications through internal channels (phone, WhatsApp, and email), adopting a consultative approach with a focus on first-contact resolution.

Join the Inter team today!At Inter, we believe that every day marks the beginning of the future through the technology you create, the connections you foster, and the ideas you share. We are a comprehensive Super App offering digital banking solutions, investments, credit, insurance, a marketplace, and other essential services. More than just a platform, we are a dynamic team in constant evolution.With this fast-paced environment, new opportunities arise regularly. Now is your chance to explore this smart way to invest in your career. Come and join us! #sanguelaranja!About the Position and Role MissionYou will be part of the team responsible for enhancing the operational performance and specialization of Inter's BPO operations. Your role will focus on managing performance indicators, ensuring adherence to applications, and structuring training governance. Your mission is to ensure that BPO agents are increasingly specialized, aligned with processes, and delivering consistent results through development paths, metrics monitoring, and robust governance practices.Your Daily Responsibilities Include:Monitoring and managing performance indicators (KPIs, SLAs, quality and productivity metrics);Tracking and ensuring adherence to applications used by BPO agents, identifying gaps, and proposing corrective actions;Structuring and executing training and development paths focused on BPO agent specialization;Engaging in governance initiatives to ensure quality adherence and performance enhancement.

As a Commercial Analyst reporting to the Commercial Coordinator, you will play a crucial role in our team's success. Your responsibilities will include:Conducting thorough analysis of technical materials for project budgeting;Developing compelling technical and commercial proposals;Performing technical assessments of time and cost estimates to ensure adherence to deadlines and objectives;Collaborating on the creation of engaging presentations and fostering strong client relationships;Participating in client meetings and advocating for technical proposals;Delivering institutional presentations;Evaluating and identifying new opportunities;Prospecting potential clients and projects;Interfacing effectively with consulting, engineering, and other departments responsible for project execution.

Join our dynamic team at Inter as a Collection Policies Analyst III. In this role, you will be pivotal in analyzing and developing collection policies to enhance our operational efficiency. Your insights will help shape our strategies for maximizing collections and improving customer satisfaction.We are looking for a meticulous analyst who is passionate about data-driven decision-making and possesses a strong understanding of collection processes.

About Inter Inter is a Super App offering digital banking, investments, credit, insurance, marketplace, and a range of daily services. The team values technology, strong connections, and shared ideas. Based in Belo Horizonte, MG, Inter continues to grow and evolve, creating new opportunities for professionals ready to shape the future of digital financial services. Role Overview: Senior Data Analyst - Cards This Senior Business Intelligence (BI) Analyst position focuses on supporting the Customer Activation team. The role works closely with business units, data engineers, data governance, and other corporate teams. The main responsibility is to monitor data quality and integrity for card transactions, while also leading multidisciplinary data projects and generating actionable insights. Main Responsibilities Build reports and dashboards independently, ensuring a thorough understanding of data from various sources and business applications. Translate business needs into functional and technical requirements, identify missing data, and work with business and IT teams to develop solutions. Follow regulations, laws, and best practices for data management in all tasks. Location Belo Horizonte, MG