About the job
About the Role
Join FuriosaAI as a Field Application Engineer (FAE), where you will play a pivotal role in connecting our clients with our internal engineering teams. Your expertise will be essential in addressing both hardware and software challenges, primarily focusing on our advanced AI processors, especially within Linux and PCIe-based NPU systems. This position is particularly suited for enthusiastic individuals eager to learn and adapt in the rapidly evolving AI technology landscape.
As an FAE, you will work closely with international clients, necessitating strong English communication skills and a willingness to travel globally. Candidates with experience in fabless semiconductor firms or server manufacturing (ODM/OEM), especially in test engineering, are highly favored.
If you have a passion for AI hardware and are excited to solve intricate challenges in a dynamic setting, we encourage you to apply.
Key Responsibilities
- Collaborate with customers to identify, analyze, and resolve technical issues in AI hardware and software systems.
- Provide technical advice on integrating FuriosaAI's AI processors into customer systems, with a focus on PCIe and Linux environments.
- Conduct product testing, troubleshooting, and debugging to guarantee customer satisfaction.
- Gather and relay customer feedback to enhance product quality and user experience.
- Deliver technical training and support to customers throughout and following product deployment.
- Represent FuriosaAI's solutions at technical meetings, trade shows, and other industry-related events.
