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Field Experience Associate

LAGOSPhiladelphia, PA
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience in operations or related fields. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to manage multiple projects and tasks efficiently. Detail-oriented with a commitment to accuracy.

About the job

About You

You are a meticulous and analytical operations professional who excels in harmonizing data, processes, and field engagement. With a background in managing sales incentive programs or field operations workflows, you possess the ability to distill complex rules into straightforward, precise execution. Your organizational skills, proactive nature, and attention to detail allow you to handle recurring cycles with accuracy. You communicate effectively with field teams and cross-functional partners, establishing trust through transparency and reliability, while continually seeking opportunities to streamline, automate, and enhance processes.

Position Summary

As a Field Experience Associate, you will be a vital operational partner, bolstering the effectiveness of the Designated Sales Associate (DSA) Program and overseeing field-based incentive initiatives. Your role will include ensuring the accurate, timely, and compliant execution of program processes, providing high-quality support to wholesale brand management and field teams. This encompasses full lifecycle management of DSA assignments, supervision of incentive data and workflows, and fostering clear communication, documentation, and reporting that enhances field productivity and trust.

Essential Functions

You will provide program oversight, manage data workflows, and support the field teams to ensure they are equipped with necessary insights and resources to succeed.

About LAGOS

LAGOS has been at the forefront of fine jewelry since 1977, merging exquisite materials with master craftsmanship to create modern, iconic styles for both men and women. Founded by renowned jeweler Steven Lagos, the brand is celebrated for its signature Caviar collections, which embody bold, distinctive styles that promote personal expression. Today, under the guidance of Steven's daughter, Kate Lagos, as Associate Designer and Brand Stylist, the legacy of creativity and excellence continues to thrive.

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