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Field Process Engineer II

ASM InternationalChina > Shanghai
On-site Full-time

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Experience Level

Experience

Qualifications

JOB RESPONSIBILITIESAssess, understand, and identify current customer needs while anticipating future requirements, fostering long-term relationships and sustainable solutions. Enhance the customer experience through continuous improvements in team dynamics, processes, and support tools. Oversee new product installations and subsequent process development. Lead the planning and risk assessment for new site startups to ensure successful execution and customer satisfaction. Define project scope and resource needs in collaboration with Business Units, escalating to management for any resource gaps. Support Customer Service Engineering, Sales, and Business Units collaboratively to ensure successful site operations and services. REQUIREMENTSMaster's degree or higher. Robust technical expertise and a deep understanding of the Semiconductor industry, particularly in CVD/ALD/Furnace/EPI technologies. Extensive experience in supporting complex instrumentation, applications, and informatics. Ability to thrive in a team setting with tight deadlines and assorted priorities. Exceptional collaboration skills to devise optimal solutions. Proficiency in additional languages is a plus.

About the job

 

Embark on a rewarding journey with ASM, where innovative technology and a collaborative environment converge.

For over 55 years, ASM has been a leader in technological advancements, continuously pushing the limits of what is possible. With a diverse team of over 4,500 ASMers from 70 nationalities, our cutting-edge semiconductor solutions contribute significantly to pivotal trends like 5G, cloud computing, artificial intelligence, and autonomous driving. More than just a tech company, we prioritize diversity, inclusion, and sustainability, aiming to make a positive impact on the world. Our development programs are designed to support your personal growth and shape your future as we strive to innovate and unlock potential.

POSITION SUMMARY

As a Field Process Engineer, your primary responsibility will be to comprehend our customers’ needs and provide them with comprehensive process support, ensuring alignment with Business Units to deliver exceptional service that meets and exceeds expectations. Your role will be crucial in driving business success by developing and refining processes utilized at customer sites.

About ASM International

ASM International is a global leader in the semiconductor equipment industry, renowned for its commitment to innovation and excellence. With a vibrant culture that values diversity, inclusion, and sustainability, ASM empowers individuals to grow and contribute to groundbreaking advancements in technology. Our solutions enhance the capabilities of numerous industries, making a significant impact on the global economy.

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