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Field Service Engineer II

On-site Full-time

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Experience Level

Experience

Qualifications

**Qualifications:**- Bachelor’s Degree in Engineering, Technology, or a related field- Proven experience in a technical support role or similar position- Strong problem-solving skills and attention to detail- Excellent interpersonal and communication abilities- Willingness to travel as needed

About the job

The Field Service Engineer II at Intuitive Surgical, based in Lexington, plays a key role in supporting robotic surgical systems at customer locations. This position involves providing technical assistance and performing hands-on service to ensure systems operate reliably for clinical teams. Responsibilities include installation, ongoing maintenance, and repairs to keep equipment functioning at a high standard.

What you will do

  • Install, maintain, and repair robotic surgical systems at customer sites
  • Diagnose technical problems and apply effective solutions
  • Collaborate with customers and internal teams to resolve service requests
  • Verify that equipment meets required performance and safety standards

Requirements

  • Strong analytical and troubleshooting abilities
  • Experience with complex technical equipment
  • Comfort working with different teams and stakeholders
  • Interest in healthcare technology

About Intuitive Surgical, Inc.

Intuitive Surgical, Inc. is a global leader in robotic-assisted surgical technology. We are dedicated to transforming the way surgery is performed through innovation and cutting-edge technology. Our team is committed to providing the best possible outcomes for patients and healthcare providers alike.

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