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Experience Level
Mid to Senior
Qualifications
Strong technical skills and the ability to diagnose complex issues. Excellent communication and interpersonal skills. Proven experience in a similar role or field service environment. Ability to work autonomously and manage time effectively. Valid driver's license and willingness to travel as needed.
About the job
Join Segula Technologies as a Field Service Representative, where you will play a crucial role in delivering exceptional service to our clients. Your primary responsibilities will include troubleshooting and resolving technical issues, ensuring the smooth operation of equipment, and providing top-notch support to our customers. This position requires a proactive approach and the ability to work independently in the field.
About Segula Technologies
Segula Technologies is a leading engineering and technology consulting firm dedicated to driving innovation across various industries. Our team of experts is committed to providing high-quality solutions that meet the evolving needs of our clients.
Join Segula Technologies as a Field Service Representative, where you will play a crucial role in delivering exceptional service to our clients. Your primary responsibilities will include troubleshooting and resolving technical issues, ensuring the smooth operation of equipment, and providing top-notch support to our customers. This position requires a proac…
Full-time|$30/hr - $40/hr|Remote|Remote — Columbus, Ohio, United States
The Elevator PitchAre you dedicated to providing outstanding customer service and fostering strong, lasting relationships with clients? Do you thrive in collaborative environments, working closely with both customers and team members to troubleshoot technical issues and deliver effective solutions that enhance performance and minimize downtime?As a Field Service Technician (FST), you will play a critical role in ensuring the successful rollout of our life-saving products. You will assist our services team with product demonstrations and installations, as well as conduct maintenance, upgrades, and repairs on existing field units.Success in the Role: Key Performance Outcomes for Your First YearIn your first 30 days, you will:Commence technical training on Evolv Express products, tools, equipment, and software to prepare for fieldwork.Shadow an experienced field service engineer to observe best practices and familiarize yourself with job responsibilities.Initiate relationships with customers, understanding their needs and addressing any inquiries or concerns.Begin performing basic field service tasks including installation, maintenance, and repairs, while documenting your work accurately.Participate in team meetings to discuss projects, share insights, and receive constructive feedback from supervisors.Learn to navigate the company's internal processes, including inventory management, invoicing, and scheduling.Within three months, you will:Take proactive steps to ensure success for yourself, Evolv, and your customers.Establish strong interpersonal connections with colleagues in sales, customer success, and other departments.Gain a comprehensive understanding of the technical aspects of Evolv products.Build rapport with clients and leave a lasting, positive impression.Independently resolve 2-5 technical issues.Show enthusiasm for taking on additional responsibilities as you progress.Complete all necessary administrative duties such as handling expenses and work orders.By the end of your first year, you will:Exhibit a thorough understanding of the Evolv Express system and software.Lead 2-4 special event support activities at key locations, such as sports stadiums, enhancing your experience and visibility.
About Industrial Electric ManufacturingIndustrial Electric Mfg. (IEM) stands as North America's premier independent manufacturer of bespoke power distribution systems. With over 75 years of innovation rooted in Fremont, California, IEM has expanded alongside Silicon Valley and now boasts an impressive 1.7 million square feet of manufacturing capability. Generating over $1B in annual revenue and having successfully executed more than 10,000 projects in various sectors including technology, data centers, and healthcare, IEM is committed to providing outstanding product quality, reliable service, and the adaptability to handle intricate technical requirements at scale.Position: Field Service Technician – Level 1, 2, or 3Role Overview:We offer comprehensive training on our specialized equipment and commissioning processes in Ashburn, VA, lasting approximately four weeks. In this role, you will engage in hands-on field service activities at customer locations, focusing on the installation of components and subassemblies, as well as performing basic commissioning of IEM equipment primarily within data center or industrial environments. Your responsibilities will include:Participating in project meetings and coordinating with contractors and clients as necessary.Installing and modifying electrical or mechanical components and subassemblies, including panelboard interiors, circuit breakers, bus bars, switchgear section doors, and control components.Conducting basic testing of modified assemblies (visual, ductor, etc.).Executing basic commissioning of switchboards, control panels, and power products.Troubleshooting electrical circuits and networking equipment.Collaborating with the Technical Project Manager or manufacturing facilities to resolve product or commissioning issues reported by customers in the field.Performing preventive maintenance and modifications to existing equipment as required.Providing technical product support.
qualdoc is looking for a Field Service Technician based in Columbus, OH. This position centers on delivering technical support and service to clients at multiple locations. Role overview The Field Service Technician helps keep client systems running reliably. This work plays a key part in maintaining client satisfaction and supporting smooth operations. What you will do Provide technical support and service at client sites Troubleshoot and resolve issues to keep systems operating efficiently Contribute to operational reliability and client satisfaction Location This role is based in Columbus, OH and may require travel to client locations in the area.
Join Us in Building the FutureAt Path Robotics, we are pioneering the next generation of embodied intelligence. Our innovative, AI-powered robotic systems are designed to adapt, learn, and excel in real-world environments, effectively bridging the skilled labor gap and reshaping various industries. We strive to surpass conventional methodologies by integrating perception, reasoning, and control to create AI solutions that are risk-aware, dependable, and continually enhanced through practical application.We tackle complex challenges daily, and our team of intelligent, humble, and motivated individuals work collaboratively to turn the impossible into reality.We are on the lookout for a talented and technically adept Field Service Technician to become an integral part of our vibrant team dedicated to transforming manufacturing processes. In this pivotal role, you will operate, maintain, and troubleshoot advanced robotic welding systems and automation equipment. A robust understanding of engineering principles, coupled with hands-on experience in mechanical and electrical systems, is essential for successfully integrating cutting-edge technology into various manufacturing settings.
Domino's Pizza in Columbus is looking for a Customer Service Representative to join the team. This role is the first point of contact for guests, taking care of questions, orders, and making sure everyone leaves happy. Key responsibilities Welcome customers both in person and over the phone Answer questions about the menu and current promotions Take accurate orders and handle payments Address customer concerns with a professional approach Work with team members to keep service efficient What we look for Friendly, outgoing personality Comfortable interacting with customers face-to-face and by phone Enjoys being part of a team Willing to stay active during busy periods
Join K Group Companies as a Field Service Technician Level II in Columbus, Ohio! In this role, you will be responsible for providing exceptional technical support and services to our clients in the field. Your expertise will help in diagnosing, repairing, and maintaining a variety of equipment and systems. We are looking for a highly motivated individual who enjoys hands-on work and is committed to delivering outstanding customer service.
Join Our Team as a Customer Service Representative!At Matic, we believe in the power of exceptional customer service. As our Customer Service Representative, you will play a crucial role in being the voice of our company. Your primary responsibility will be ensuring customer satisfaction through outstanding service, answering inquiries, resolving issues, and fostering long-term relationships with our clients.Key Responsibilities:Frontline Support: Deliver exceptional service and support to our customers via phone, email, and text.Retention Strategies: Identify customers at risk of leaving and utilize your problem-solving skills to retain them.Value Communication: Clearly convey the Matic value proposition to reinforce customer loyalty.Upselling Opportunities: Suggest additional insurance products to enhance customer coverage and satisfaction.Achieve Team Goals: Meet or exceed team objectives related to productivity, quality, and customer satisfaction metrics.What We Expect from You:Save Attempt Every Time: Make every effort to retain customers who express cancellation requests.One Call Resolution: Strive to resolve issues within a single interaction.Customer Engagement: Keep customers informed during hold times and provide updates regularly.Customer Advocacy: Take ownership of customer issues and advocate for their needs.Professionalism: Maintain a calm, professional demeanor while empathetically addressing customer concerns.Continuous Improvement: Seek opportunities for personal and team growth on a daily basis.
Why This Role MattersJoin Matic as a Senior Customer Service Representative and become the primary voice for our customers! Your mission will be to deliver exceptional service that keeps our clients satisfied and loyal. Engaging directly with customers via phone, you will answer inquiries, resolve issues, and ensure their continued partnership with Matic.Key Responsibilities:Frontline Support: Deliver expert assistance and guidance to our customers primarily through phone communication, as well as via email and text.Retention Efforts: Identify customers at risk of cancellation and leverage your problem-solving skills to retain their business.Value Communication: Clearly convey the Matic value proposition to remind customers why they chose our services.Upselling: Proactively suggest additional insurance products that enhance customer coverage and value.Achievement of Goals: Meet and exceed team objectives related to productivity, quality, customer satisfaction, and policy retention.Our Expectations for an Inbound CSR:Save Attempt Every Time: Make a save attempt on every cancellation request.One Call Resolution: Strive to resolve customer issues before concluding the call.Customer Holds: Communicate with customers when they are placed on hold and provide timely updates.Customer Advocacy: Champion our customers in every interaction. Be proactive in addressing concerns and take ownership when necessary.Professionalism: Maintain a calm, professional, and empathetic demeanor. Represent Matic as you would expect to be represented.Pursuit of Excellence: Continually seek ways to improve service quality.
POSITION TITLE: Service Sales Representative REPORTS TO: Branch Manager/District Sales Manager Konecranes is in search of a dynamic and results-driven Service Sales Representative to join our team in Columbus, OH. In this pivotal role, you will leverage your sales expertise to promote and sell our range of products and services aimed at enhancing customer safety and productivity. Your responsibilities will include achieving set sales goals across various lifting equipment categories such as repairs, retrofits, hoists, spare parts, general overhauls, and consultation services. Strong organizational skills are essential for monitoring our service department's workload and ensuring timely service delivery. Exceptional communication skills are a must, as you will engage directly with our valued customers. If you are ready to thrive in a fast-paced, safety-oriented environment, we encourage you to apply at Konecranes today!PRINCIPAL RESPONSIBILITES:Engage in proactive sales activities to promote safety and efficiency enhancements, components, modernization, and new equipment to existing clients while developing new accounts to achieve established sales quotas.Assist in preparing accurate price estimates for service work using established pricing tools and guidelines in collaboration with the service department.Maintain regular contact with all existing accounts, providing monthly reports on customer interactions.Foster relationships with assigned accounts through monthly communication, documenting all activities with key clients and preparing account plans for the District Manager.Utilize CRM software to track all activities, business opportunities, and proposals submitted to customers, providing weekly reports to management.Oversee the service department's workload to ensure all available time slots are filled with sold projects.Assess project qualifications and credit worthiness as needed, including checking D&B ratings and obtaining credit applications.Assist in the collection efforts for overdue accounts, consulting with district staff before delivering services to accounts that are outstanding for over 60 days.Manage the contract renewal process to meet customer needs and prevent lost opportunities, documenting all sales activities in the CRM system.
Role overview CaptiveAire Systems, Inc. is hiring a Field Engineer in Columbus, OH to work on commercial kitchen ventilation projects. This role centers on hands-on technical tasks at customer sites, making sure systems operate reliably and efficiently. What you will do Install, maintain, and troubleshoot CaptiveAire ventilation systems at client locations Work directly with customers to understand their needs and resolve technical issues Offer on-site expertise and support throughout each project Support clients in optimizing operations by ensuring systems function as intended About CaptiveAire CaptiveAire delivers commercial kitchen ventilation solutions and is known for its focus on reliability and technical skill, serving a wide range of industry clients.
Join our team as a Customer Service Representative at Domino's Pizza! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this role, you will be the face of our brand, assisting customers with their orders, addressing inquiries, and ensuring a delightful experience from start to finish.
Domino's Pizza, Inc. is looking for a Customer Service Representative in Columbus. This position focuses on interacting directly with customers, whether in person or over the phone. The representative answers questions, takes orders, and works to ensure each guest has a positive experience. As the main point of contact, this role helps shape every visit and call. Key responsibilities Respond to customer inquiries both in person and by phone Take accurate orders and confirm all details with customers Help create a smooth, friendly experience for every guest Maintain Domino's service standards during each interaction Requirements Interest in food service and customer care Clear and effective communication skills Reliable and positive attitude For those who enjoy making someone's day a little better, Domino's welcomes the chance to connect.
Join Sonsoft Inc. as a Technology Architect, where you'll play a pivotal role in designing and implementing innovative technology solutions that drive business success. We are seeking a talented individual with a passion for technology and a knack for problem-solving. This is a fantastic opportunity to contribute to a dynamic team and influence our technology strategy.
Contract|On-site|Columbus, Mississippi, United States
Discover Your Future with AdvantmedAt Advantmed, we are at the forefront of delivering innovative risk adjustment, quality improvement, and value-based solutions tailored for health plans and providers. Our commitment to excellence is evident in our cutting-edge technology and comprehensive service offerings, designed to enhance risk management and quality performance for our partners. We focus on proactive clinical engagement for high-acuity populations, ensuring optimal health outcomes. Become a Part of Our Winning Team!We are proud of our team culture, built on the principles of:Bringing joy to our workCollaborating for better resultsChallenging ourselves to excelProviding care at every interactionUpholding integrity and authenticityFostering curiosity and active listening Your Role:As a dedicated and skilled Nurse Practitioner, you will play a vital role in delivering high-quality in-home wellness assessments for our Medicare members and other at-risk populations. Your primary goal is to evaluate the overall health and well-being of beneficiaries, ensuring accurate and comprehensive risk adjustment coding that supports enhanced value-based care. This PRN (1099) position offers exceptional flexibility, ideal for those managing multiple priorities. Key Responsibilities:In-Home Clinical Assessments:Conduct thorough health evaluations in members’ homes.Perform Annual Wellness Visits and assessments for individuals with chronic conditions.Execute medical history and physical examinations, system reviews, vital signs collection, and medication reconciliations.Administer preventive health screenings, including Hemoglobin A1C, spirometry, Kidney Health Evaluations (KED), Diabetic Retinal Exams (DRE), and FIT tests. Patient Education & Engagement:Deliver impactful health education and counseling.Guide patients on health monitoring, medication adherence, and chronic disease management.Facilitate informed decision-making and ensure genuine consent.Engage in care goal discussions as appropriate. Care Coordination & Quality Support:Identify relevant clinical diagnoses for care management.
Join the pioneering realm of LG Electronics, where innovation meets technology. As a distinguished global leader, LG Electronics is committed to crafting cutting-edge solutions that enhance everyday life. Our brand ethos, 'Life's Good', reflects our dedication to fostering happiness for everyone. With a legacy spanning over 60 years and a presence in more than 290 locations worldwide, we offer a diverse range of products including Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, 'Jeong-do Management', highlights our adherence to ethical standards and transparent operations, driven by 'Customer-Value Creation' and 'People-Oriented Management'. At LG, we champion creativity, diversity, and integrity, believing in the collective power of an inclusive work environment. Be part of a company that is at the forefront of technological advancement and dedicated to making life better for all. At LG Electronics, we provide a thoughtfully designed employee experience that promotes professional development, prioritizes health and well-being, and fosters a supportive community for your success. We cultivate an environment where colleagues can showcase their talents, concentrate on their work, and generate value. We encourage creative problem-solving and emphasize performance, ensuring equal opportunities for all. Join us for an exciting career journey with tangible rewards for outstanding achievements and industry-leading benefits. Become a part of our dynamic team!
Domino's Pizza in Columbus is hiring a Customer Service Representative. This position centers on direct interaction with customers, both in person and over the phone. A positive attitude and clear communication are essential for success in this role. What you will do Greet and assist customers in a welcoming, professional way Take and process orders with attention to accuracy and speed Share details about menu options and current promotions Address questions or concerns, working to resolve them quickly What helps you succeed Strong communication skills A friendly, approachable manner Ability to stay organized while managing multiple tasks This role plays an important part in creating a positive experience for every Domino's customer in Columbus.
Join StemXpert1 as a dedicated Field Service/Desktop Service Technician and be a key player in providing top-notch technical support on-site and remotely. In this role, you will troubleshoot, diagnose, and resolve hardware and software issues for our clients, ensuring they receive the highest level of service.Your responsibilities will include conducting installations, performing regular maintenance, and providing training to end-users. We seek a proactive individual who excels in communication, problem-solving, and customer service.
Join the dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will deliver exceptional service to our customers, ensuring their orders are processed efficiently and accurately. You will be the first point of contact for our loyal customers, answering their inquiries and resolving any issues they may have. If you are passionate about providing top-notch customer service and enjoy a fast-paced environment, we want to hear from you!
Domino's Pizza in Columbus seeks a Customer Service Representative to help create a welcoming experience for every guest. This role involves greeting customers, answering questions, and assisting with orders both in person and over the phone. Key Responsibilities Accurately take customer orders and process them efficiently Respond to inquiries with a positive, helpful attitude Work alongside team members to support operations during busy times Uphold Domino's service standards throughout each shift What Sets You Up for Success Clear, friendly communication skills Comfort interacting with customers in person and on the phone Ability to remain organized and focused when things get busy