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Field Service Representative – Technical Instructor

Saronic TechnologiesVirginia Beach, VANew
On-site Full-time

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Experience Level

Experience

Qualifications

Experience in technical instruction and training development is preferred. Strong background in maritime systems, particularly autonomous vehicles, is highly desirable. Excellent communication skills and the ability to engage diverse audiences effectively are essential.

About the job

Saronic Technologies stands at the forefront of maritime innovation, committed to transforming the future of aquatic operations through pioneering autonomous and intelligent systems.

Job Summary

We are looking for a Field Service Representative – Technical Instructor who will be instrumental in crafting, developing, and executing technical training programs that focus on the sustainment, maintenance, and troubleshooting of Saronic's autonomous surface vessel (ASV) systems. This multifaceted role combines hands-on technical training, field support, and performance assessment to ensure that operators and maintainers are fully equipped to manage Saronic platforms in real-world environments.

You will take charge of delivering and continuously improving training initiatives that encompass system diagnostics, maintenance protocols, hardware and software troubleshooting, and best practices for sustainment. This position also plays a critical role in supporting platform integration, commissioning, and operational deployment activities to guarantee effective system deployment and maintenance.

The Technical Instructor will collaborate closely with Mission Operations Specialist Trainers, engineering teams, and operational leadership to ensure that sustainment training aligns with real-world operational requirements and the evolving capabilities of our systems.

Responsibilities:

Technical Training & Curriculum Delivery

  • Design and deliver engaging training programs aimed at ASV system sustainment, maintenance practices, diagnostics, and troubleshooting methodologies.

  • Provide both classroom-based and hands-on technical instruction to internal teams, clients, and Department of Defense partners.

  • Assist in the creation and enhancement of training resources, learning objectives, evaluations, and certification criteria related to platform maintenance and sustainment.

  • Conduct training needs assessments to identify skill gaps related to sustainment within operational teams.

  • Work alongside Mission Operations Trainers to deliver comprehensive training programs for operators and maintainers.

Technical Procedures & Sustainment Standards

  • Support the development and validation of maintenance protocols and sustainment best practices for Saronic ASVs.

  • Contribute to the documentation and enhancement of maintenance Standard Operating Procedures.

About Saronic Technologies

Saronic Technologies is an innovative leader in the field of maritime autonomy, dedicated to enhancing operational efficiencies through cutting-edge autonomous and intelligent platforms. Our mission is to revolutionize maritime operations and ensure safety and effectiveness at sea.

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