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Field Service Technician at OWL Services | Birmingham, AL

OWL ServicesBirmingham, Alabama, United States
On-site Full-time $23/hr - $25/hr

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Experience Level

Experience

Qualifications

QualificationsWe are looking for candidates who possess mechanical aptitude and a strong commitment to safety. The ideal candidate will be a self-starter, capable of working independently while also being a collaborative team player.

About the job

Join OWL Services as a Field Service Technician!

Location: Birmingham, AL (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel
Pay Rate: $23–$25/hour
Employment Type: Full-Time (Hourly)

Position Overview

OWL Services is on the lookout for a skilled Field Service Technician to take charge of installing, maintaining, and repairing electro-mechanical equipment in various field settings. This is the perfect opportunity for a mechanically adept, safety-oriented individual who thrives on problem-solving and enjoys working autonomously.

As a vital component of our service team, you will ensure that essential systems such as POS equipment, alarms, and security devices function seamlessly at our clients' sites.

Key Responsibilities

  • Troubleshoot, inspect, repair, and replace electro-mechanical equipment as necessary.
  • Service a variety of devices including cash registers, coin changers, alarms, and POS systems.
  • Diagnose equipment malfunctions and develop effective solutions.
  • Complete service requests and maintenance tasks promptly and professionally.
  • Review work orders, manuals, and technical drawings thoroughly.
  • Utilize testing devices, hand tools, and power tools effectively.
  • Adhere strictly to safety protocols and company procedures.
  • Participate in a 24/7 on-call rotation.
  • Travel 30–40% overnight, assisting with installations and upgrades as needed.
  • Maintain precise documentation using company systems and mobile technology.

Essential Qualifications

Required Skills

  • Strong mechanical aptitude and troubleshooting capabilities.
  • Ability to work independently with strong problem-solving skills.
  • Commitment to safety and adherence to safety guidelines.
  • Willingness to be part of a 24/7 on-call rotation.
  • Availability to travel 30–40% overnight.
  • Good driving record.
  • Proficiency with computers and smartphones.

Preferred Skills

  • Experience with POS systems (e.g., Verifone, NCR).
  • Familiarity with alarm systems.
  • Proven experience in troubleshooting and repairing electro-mechanical equipment.
  • Ability to handle service requests professionally and efficiently.
  • Capability to read and interpret work orders, manuals, and technical drawings.
  • Experience with testing devices and hand/power tools.
  • Willingness to assist with installations and upgrades in other regions.

Benefits

  • Paid Time Off.
  • 401(k) Retirement Plan.
  • Comprehensive Health Care.
  • Dental Insurance.
  • Vision Insurance.
  • Overtime Pay.
  • On-the-Job Training.
  • Per Diems.
  • Opportunities for Growth.

About OWL Services

OWL Services is a leading provider of field service solutions, dedicated to delivering top-notch support for electro-mechanical systems. Our commitment to excellence ensures that our clients receive the highest level of service and reliability.

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