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Field Service Technician I

QuadientSeattleNew
On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will have a high school diploma or equivalent, with a strong desire to learn and grow within the field. Previous experience in a technical or customer service role is beneficial, but not required. You should possess excellent communication skills, the ability to work independently, and a valid driver's license.

About the job

Quadient seeks a Field Service Technician I based in Seattle. This entry-level position supports clients by installing, maintaining, and repairing Quadient's mailing and shipping equipment. The main goal is to keep client systems operating reliably and to deliver dependable service.

Key Responsibilities

  • Install mailing and shipping equipment at customer locations
  • Carry out routine maintenance to ensure equipment remains in good working order
  • Troubleshoot and repair technical problems as they come up
  • Interact directly with clients to answer questions and support their needs

Requirements

  • Comfort with technical tasks and an eagerness to learn new systems
  • Clear communication skills and a focus on customer service
  • Strong attention to detail during installations and repairs

About Quadient

Quadient is a global leader in business communications, offering innovative solutions that empower organizations to create meaningful customer experiences. With a commitment to excellence, we strive to enhance the way businesses connect with their customers through our advanced technology and unparalleled support.

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