Forward Deployed Engineer at Aircall | Seattle

Inflection.io is a cutting-edge venture-backed B2B marketing automation platform that empowers organizations to connect seamlessly with their customers and prospects from a unified interface. Our innovative solutions are trusted by industry leaders such as Sauce Labs, Postman, BILL, Mural, and Vercel, with many clients investing over $100K annually in our services.Our success speaks for itself, boasting impressive metrics: a stellar 5-star rating on G2, an exceptional over 100% Net Revenue Retention (NRR), and a consistent record of surpassing sales goals. Since our inception in 2021, we have secured $14M in funding, including an impressive $7.6M in fresh capital in 2024, ensuring a strong runway for growth.As the premier AI Marketing platform, AI technology is integral to our product development and market approach. This role is pivotal in driving that transformation. You will not merely onboard clients; instead, you will become an essential part of our Forward Deployed team, engaging deeply with specific customers to understand their unique needs and collaboratively build effective AI-driven solutions using Inflection's ContextGraph and MCP tools.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into robust production systems. We thrive at the intersection of customer interaction and core platform innovation.Role OverviewWe seek dedicated and customer-centric software engineers to develop tailored software solutions utilizing OpenAI’s APIs to address real-world challenges. As a Forward Deployed Software Engineer (FDSWE), you’ll partner with our clients and fellow OpenAI engineers to craft scalable solutions for their toughest issues. You will innovate abstractions to tackle client problems, enhancing our efficiency and quality of delivery across all Forward Deployed projects.You will engage closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers associated with the same accounts. Additionally, you’ll collaborate with our Research and Applied Product and Engineering teams to relay valuable customer insights.This position is based in Seattle, following a hybrid work model with three days in the office each week. We provide relocation assistance and expect travel of up to 50%.Key Responsibilities:Work closely with strategic customers to deeply understand their business challenges and technical needs.Design, architect, and implement full-stack solutions using an iterative, experiment-driven methodology.Draft comprehensive scopes of work and project plans for both proof-of-concept initiatives and full-scale deployments.Engage hands-on with clients’ technical teams as a trusted expert and advisor, collaborating closely to drive projects to successful completion on their infrastructure.Team up with Product, Research, and Applied teams to ensure optimal customer experiences, project success, and actionable product feedback.Contribute to internal knowledge repositories, documenting best practices and sharing insights from customer interactions to enhance the Forward Deployed Engineering function.Ideal Candidate Profile:7+ years of comprehensive full-stack engineering experience (excluding internships) in tech or product-centric environments, particularly with customer-facing roles being highly desirable.Proficiency in programming languages and frameworks relevant to full-stack development.Strong problem-solving skills and a passion for customer engagement.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into operational systems. We excel at bridging the gap between customer implementation and core platform innovation.About the RoleAs a Forward Deployed Engineer (FDE), you will lead intricate end-to-end deployments of cutting-edge models in collaboration with our most important customers. You will take ownership of the discovery process, technical scoping, system design, development, and production deployment, working directly with customer engineering and domain specialists.Your success will be measured by production adoption rates, tangible workflow impacts, and feedback that informs product and model roadmaps. You will also collaborate closely with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-To-Market teams.This position is based in Seattle, utilizing a hybrid work model of three days in the office each week. We offer relocation assistance and expect up to 50% travel as needed.Your Responsibilities IncludeManaging technical delivery across multiple deployments from initial prototype to stable production.Developing full-stack systems that provide value to customers and enhance our learning processes.Working closely with customer teams to understand their needs and facilitate the adoption of your solutions.Defining project scopes, sequencing deliveries, and proactively resolving blockers.Making strategic trade-offs between scope, speed, and quality; adjusting plans to ensure timely delivery.Contributing directly to the code, particularly when clarity or progress is needed.Documenting effective work patterns in tools, playbooks, or reusable components for team use.Providing field feedback to assist Research and Product in identifying model strengths and areas for improvement.Ensuring team momentum through clear communication and follow-through.You Will Excel in This Role If YouHave 5+ years of engineering or technical deployment experience with a customer-facing focus.Have successfully scoped and delivered complex systems in dynamic or uncertain environments.Are proficient in writing and reviewing production-grade code for both frontend and backend using Python, JavaScript, and related technologies.

Location: Seattle, WAAbout UsAt First Resonance, we are at the forefront of transforming industries with our innovative software solutions. Our team strives to empower manufacturers, especially those involved in the exciting fields of eVTOLs, rockets, robotics, and autonomous vehicles, by delivering cutting-edge technological support tailored to their unique challenges.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will be an elite problem solver and a critical member of the Delta team. This role requires direct engagement with our customers at their sites, allowing you to dive deep into their operations, understand their specific difficulties, and craft custom solutions that integrate smoothly with our product, ION.Are you passionate about supporting pioneering technologies? In this role, you will significantly impact our clients' success by interpreting their needs, developing software solutions from conception to deployment, and ensuring exceptional levels of customer satisfaction. Your responsibilities will vary from collaborating with engineers to design automation features to being the primary contact for troubleshooting production issues.

As a Forward Deployed Engineer (FDE) at Palona AI, you will serve as a crucial link between our innovative product and engineering teams and our valued customers. Your role involves embedding directly with users to understand their unique challenges and translating those insights into cutting-edge technical solutions. You'll be responsible for deploying production-grade AI systems, managing deployment complexities, influencing product development, and spearheading impactful customer-facing initiatives.Key Responsibilities Collaborate with customers to define, design, and implement AI systems that solve real-world business challenges. Build and integrate production-ready AI applications tailored to customer infrastructures. Create and present engaging demonstrations and prototypes that highlight the capabilities of our AI technology. Ensure the reliability, safety, and performance of AI agents once deployed in production settings. Gather customer feedback and insights to inform continuous product and agent enhancements.

As a Solutions Architect, you will play a crucial role in designing and implementing innovative technology solutions that align with our clients' business objectives. You will collaborate with cross-functional teams to develop high-level architecture and ensure that technical solutions are delivered on time and meet quality standards.

Join Sonsoft Inc., a leading technology solutions provider, as we seek a skilled AWS & Azure Solutions Architect to design and implement cloud solutions. In this role, you will leverage your expertise in AWS and Azure to deliver innovative solutions that meet our clients' needs.

As a Resident Solutions Architect at Databricks, you will play a pivotal role in helping customers harness the power of data through our unified analytics platform. You will work closely with clients to understand their business needs, design innovative solutions, and ensure successful implementation of our technology. Your expertise will guide organizations in leveraging data for improved decision-making and operational efficiency.

Join Databricks as a Resident Solutions Architect specializing in the manufacturing sector, where you will leverage cutting-edge technologies to drive business transformation. In this key role, you will collaborate with clients to design and implement innovative data-driven solutions that enhance operational efficiency and accelerate growth.

Become a Catalyst for Change at Axon.At Axon, our mission is to safeguard life. We are pioneers tackling society's most pressing safety and justice challenges through our innovative ecosystem of devices and cloud software. We thrive on collaboration, valuing transparency and compassion, and actively seeking diverse perspectives from our clients, communities, and colleagues.Working at Axon is dynamic, rewarding, and purposeful. Here, you will take initiative and affect real change while growing in a meaningful way in a company that values your contributions. Your Role and ImpactAs the Manager of Solutions Architects, you will spearhead a dedicated team delivering technical excellence in solution architecture within Axon’s Real-Time Operations (RTO) sector. Collaborating closely with the Senior Manager and cross-functional teams, you will establish and enhance high-quality solution design processes while providing strategic support for critical, customer-facing projects.Approximately 80% of your time will be devoted to leading your team and overseeing project delivery, while 20% will focus on supporting intricate or unique client engagements with your technical expertise, especially in advanced or integrated deployments.Location: Remote, with 30% travel required. Candidates must be within commuting distance to one of our hub locations: Scottsdale AZ, Seattle WA, Boston MA, Denver CO, or Atlanta GA.Reports to: Senior Manager, Solutions ArchitectsDirect Reports: 8-10 Solutions Architects

Join our innovative team at Sonsoft Inc. as a Cloud Solutions Architect, specializing in Azure and AWS environments. We are seeking a talented professional to design and implement scalable cloud solutions that optimize performance and enhance user experience. You will work closely with cross-functional teams to identify needs and deliver effective, cloud-based solutions that drive business success.

Join our dynamic team at Databricks as a Solutions Architect. In this pivotal role, you will leverage your expertise to design and implement innovative solutions for our clients, driving success and ensuring satisfaction.

Join DigitalOcean as a Senior Solutions Architect II, specializing in Kubernetes, where you'll play a pivotal role in designing and implementing innovative cloud solutions for our diverse clients. You will leverage your expertise in container orchestration and cloud-native technologies to guide our customers through their journey of adopting Kubernetes for scalable and resilient application deployments.

About the Opportunity Join Contentful’s Professional Services team as a Senior Personalization Solution Architect, where your expertise in personalization and experimentation will be invaluable. This role is tailored for a seasoned professional who has not only developed and scaled personalization initiatives in production environments but also possesses the technical acumen to implement these strategies within modern, composable architectures. This is a specialized position that goes beyond the generalist Solution Architect role, requiring robust insights and practical experience in audience strategy, decision-making, experimentation, and performance measurement. You will be expected to design and execute high-quality technical implementations using Contentful Personalization. You will collaborate closely with customer engineering, product, and marketing teams to craft and execute advanced personalization and experimentation solutions. Your efforts will help mitigate implementation risks, expedite value generation, and foster tighter feedback loops into product development, particularly for intricate personalization scenarios. What to Expect? Leadership in Personalization & Experimentation Oversee the complete design of personalization and experimentation initiatives, including: Audiences and segmentation strategies built on behavioral, contextual, and first-party data. Experience decisioning models that ensure relevance, performance, and governance. Experimentation frameworks (A/B, multivariate, holdouts) with well-defined hypotheses and success metrics. Devise scalable personalization strategies that incorporate: Guardrails to prevent over-personalization, bias, and diminished user experience. Strategies for global, multi-brand, or multi-region implementations. Considerations regarding targeting precision, latency, and operational complexity. Establish measurement frameworks that link: User behavior to decisioning logic, exposure, and business outcomes. Act as a trusted authority in personalization and experimentation during customer interactions, confidently advising both technical and non-technical stakeholders on best practices, limitations, and trade-offs. Technical Solution Architecture & Hands-On Delivery Architect and implement end-to-end personalization solutions...

Join Sonsoft Inc. as a Cloud Solutions Architect specializing in Azure and AWS technologies. In this role, you will be instrumental in designing and implementing cloud solutions that enhance our clients' operational efficiency and scalability. You'll collaborate with cross-functional teams to develop innovative cloud architectures and ensure best practices in cloud computing are followed.As a key player in our team, you will be responsible for assessing client needs, providing expert recommendations, and leading the deployment of cloud solutions that drive business success.

Position SummaryAs the Director of Business Development, you will lead our dynamic business development team, driving their success and guiding the strategic direction of our initiatives. Your role will involve identifying lucrative market segments, crafting robust go-to-market strategies, and overseeing their implementation. You will also be responsible for recruiting, mentoring, and managing a high-performance team, establishing ambitious sales targets, and empowering your team members to reach their goals. Key ResponsibilitiesProvide strategic leadership to the business development team, ensuring clarity of direction and support for achieving sales objectives.Discover new market segments and evaluate their growth potential, collaborating with the team to formulate targeted strategies.Design and implement comprehensive go-to-market strategies for new products, ensuring they align with the overall company goals.Plan and execute go-to-market experiments to validate assumptions and refine market entry tactics.Develop and sustain co-selling opportunities by forging strategic partnerships and alliances.Recruit, train, and lead a high-performing business development team, fostering a culture of collaboration, excellence, and continuous improvement.Establish aggressive sales targets for the team, monitor progress, and provide coaching and support to help team members achieve their objectives.Work closely with the team to provide insights, strategies, and support for targeting specific customer segments.Engage regularly with the team to promote collaboration, share feedback, and adapt strategies based on market insights.Utilize customer behavior data, market trends, and analytics to derive actionable insights that shape go-to-market strategies and experiments.Stay informed about industry trends, the competitive landscape, and regulatory changes to uncover opportunities and assess risks.

Become a Force for Good at Axon.At Axon, our mission is to protect life. We are pioneers addressing critical safety and justice challenges through our innovative devices and cloud technology. Our collaborative culture fosters open communication and values diverse perspectives from our customers, communities, and team members.Life at Axon is dynamic, challenging, and fulfilling. Here, you will take the lead and create real impact. You will continue to grow while contributing to a mission that truly matters in a company that values you.Your ImpactAs a Business Solutions Architect/Product Manager within Axon’s Business Solutions team, you will oversee the Sales Systems and Enablement portfolio. This role is pivotal in managing the delivery and ongoing enhancement of essential platforms that facilitate the complete sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.You will serve as a strategic ally to the Sales division, collaborating closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to identify business requirements, cultivate strong relationships, and develop scalable solutions.Initially, you will spearhead impactful projects aimed at boosting sales productivity, deal velocity, and pipeline visibility, including improvements to quoting, forecasting, and sales workflows. Over time, you will act as the product owner for designated sales systems, shaping roadmaps, prioritizing initiatives, and ensuring measurable business results across the Sales organization.A critical aspect of your role involves collaborating with IT and Engineering teams, where you will drive the rapid prototyping of concepts, validate solutions with stakeholders, and scale them into production-ready capabilities.You will be responsible for what gets delivered and the rationale behind it; the technical teams will manage the execution.

Role overview The Business Solutions Architect: Finance Systems at Axon focuses on designing and implementing financial solutions that enhance operational efficiency. Based in the Seattle office, this architect partners with teams across the company to understand business needs, define technical requirements, and support integration of finance systems. The position plays a key part in shaping the financial technology landscape as Axon grows. What you will do Design and implement financial systems aligned with business objectives Collaborate with teams from various departments to identify and clarify requirements Translate business needs into clear technical specifications Support integration efforts to ensure systems connect and operate smoothly Contribute to the development of Axon’s financial architecture to support future growth Location This position is based in Seattle, Washington, United States.

Join DigitalOcean, a leading cloud infrastructure provider, as a Senior Solutions Architect II - AI/ML. In this pivotal role, you will leverage your expertise in AI and Machine Learning to develop innovative solutions that empower our customers. You will collaborate with cross-functional teams to understand customer needs and architect solutions that drive their success.