Forward Deployed Engineer at Palona AI | Seattle

Brex provides an intelligent finance platform used by organizations worldwide, combining corporate cards, banking, spend management, bill payment, and travel tools. Companies like DoorDash, Coinbase, and Zoom depend on Brex for real-time financial visibility and streamlined expense handling. Automation and attentive support allow customers to focus on their main business while Brex manages finance operations. Engineering at Brex involves building scalable systems in software, data, security, and IT. The team values autonomy, collaboration, and technical ownership, encouraging engineers to solve complex challenges and take responsibility from design to deployment. Growth as both a builder and leader is supported. Role overview The Software Engineer - Forward Deployed Agent Builder will develop AI agents to automate and enhance Brex's internal operations. This position involves working closely with various departments to understand their workflows, then designing and building agent-based solutions that drive measurable results. Responsibilities include applying existing models and frameworks, integrating tools and internal systems, and refining agent workflows. Most of the work will involve hands-on building, deployment, and iteration in partnership with supported teams. Work environment This role is based in Seattle, Washington, following a hybrid schedule. Team members are expected in the office at least three days per week (Monday, Wednesday, and Thursday). Up to four weeks of fully remote work are available each year.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into robust production systems. We thrive at the intersection of customer interaction and core platform innovation.Role OverviewWe seek dedicated and customer-centric software engineers to develop tailored software solutions utilizing OpenAI’s APIs to address real-world challenges. As a Forward Deployed Software Engineer (FDSWE), you’ll partner with our clients and fellow OpenAI engineers to craft scalable solutions for their toughest issues. You will innovate abstractions to tackle client problems, enhancing our efficiency and quality of delivery across all Forward Deployed projects.You will engage closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers associated with the same accounts. Additionally, you’ll collaborate with our Research and Applied Product and Engineering teams to relay valuable customer insights.This position is based in Seattle, following a hybrid work model with three days in the office each week. We provide relocation assistance and expect travel of up to 50%.Key Responsibilities:Work closely with strategic customers to deeply understand their business challenges and technical needs.Design, architect, and implement full-stack solutions using an iterative, experiment-driven methodology.Draft comprehensive scopes of work and project plans for both proof-of-concept initiatives and full-scale deployments.Engage hands-on with clients’ technical teams as a trusted expert and advisor, collaborating closely to drive projects to successful completion on their infrastructure.Team up with Product, Research, and Applied teams to ensure optimal customer experiences, project success, and actionable product feedback.Contribute to internal knowledge repositories, documenting best practices and sharing insights from customer interactions to enhance the Forward Deployed Engineering function.Ideal Candidate Profile:7+ years of comprehensive full-stack engineering experience (excluding internships) in tech or product-centric environments, particularly with customer-facing roles being highly desirable.Proficiency in programming languages and frameworks relevant to full-stack development.Strong problem-solving skills and a passion for customer engagement.

Location: Seattle, WAAbout UsAt First Resonance, we are at the forefront of transforming industries with our innovative software solutions. Our team strives to empower manufacturers, especially those involved in the exciting fields of eVTOLs, rockets, robotics, and autonomous vehicles, by delivering cutting-edge technological support tailored to their unique challenges.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will be an elite problem solver and a critical member of the Delta team. This role requires direct engagement with our customers at their sites, allowing you to dive deep into their operations, understand their specific difficulties, and craft custom solutions that integrate smoothly with our product, ION.Are you passionate about supporting pioneering technologies? In this role, you will significantly impact our clients' success by interpreting their needs, developing software solutions from conception to deployment, and ensuring exceptional levels of customer satisfaction. Your responsibilities will vary from collaborating with engineers to design automation features to being the primary contact for troubleshooting production issues.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into operational systems. We excel at bridging the gap between customer implementation and core platform innovation.About the RoleAs a Forward Deployed Engineer (FDE), you will lead intricate end-to-end deployments of cutting-edge models in collaboration with our most important customers. You will take ownership of the discovery process, technical scoping, system design, development, and production deployment, working directly with customer engineering and domain specialists.Your success will be measured by production adoption rates, tangible workflow impacts, and feedback that informs product and model roadmaps. You will also collaborate closely with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-To-Market teams.This position is based in Seattle, utilizing a hybrid work model of three days in the office each week. We offer relocation assistance and expect up to 50% travel as needed.Your Responsibilities IncludeManaging technical delivery across multiple deployments from initial prototype to stable production.Developing full-stack systems that provide value to customers and enhance our learning processes.Working closely with customer teams to understand their needs and facilitate the adoption of your solutions.Defining project scopes, sequencing deliveries, and proactively resolving blockers.Making strategic trade-offs between scope, speed, and quality; adjusting plans to ensure timely delivery.Contributing directly to the code, particularly when clarity or progress is needed.Documenting effective work patterns in tools, playbooks, or reusable components for team use.Providing field feedback to assist Research and Product in identifying model strengths and areas for improvement.Ensuring team momentum through clear communication and follow-through.You Will Excel in This Role If YouHave 5+ years of engineering or technical deployment experience with a customer-facing focus.Have successfully scoped and delivered complex systems in dynamic or uncertain environments.Are proficient in writing and reviewing production-grade code for both frontend and backend using Python, JavaScript, and related technologies.

Join Aircall as a Forward Deployed Engineer, where you will be at the forefront of our technical operations, collaborating closely with clients to implement solutions that enhance their communication systems. You will play a vital role in ensuring seamless integration of our products into the clients’ environments, providing exceptional support and technical insights that drive customer satisfaction and success.

About Ditto Ditto builds technology for data mobility at the edge, helping developers create real-time applications that keep working even when networks are unreliable or disconnected. Our peer-to-peer sync engine keeps devices in sync and data accurate, whether in a stadium, on an airplane, or at a remote military site. With over $145 million in funding, Ditto is trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military. Our technology supports critical operations in aviation, retail, travel, hospitality, and defense. As a growing startup with a global team, Ditto values diversity and inclusion to solve complex connectivity problems worldwide. Role Overview: Senior Software Engineer, Forward Deployed Engineering This role is remote and open to candidates in Atlanta, Austin, San Francisco, or Seattle. Forward Deployed Engineers (FDEs) at Ditto work directly with major customers to implement our technology in the field. FDEs help users solve complex, real-world problems by integrating Ditto’s software into their operational environments. This hands-on work accelerates how quickly customers see value from our products. FDEs also act as a bridge between users and Ditto’s product engineering team, sharing technical feedback and feature requests based on firsthand experience. The role suits engineers who enjoy tackling tough problems, adapting quickly, and staying calm under pressure. What You Will Do Integrate with Military Avionics Data Buses: Lead on-site integration of Ditto’s solutions with airborne and ground platforms by building data ingestion and translation layers for MIL-STD-1553 and ARINC 429 avionics buses. Implement Tactical Datalink Interfaces: Design and deploy software interfaces to interpret, convert, and manage messages from tactical datalinks, including Link 16 and Situational Awareness Data Link (SADL), supporting reliable machine-to-machine communication in demanding settings. Enable Cursor-on-Target (CoT) Data Flows: Build and maintain CoT event pipelines that move platform sensor data into the C5ISR ecosystem, ensuring timely and relevant data delivery. Real-Time Problem Solving: Serve as the main technical support in the field, quickly diagnosing and resolving software, protocol, and integration issues as they arise.

Role overview The Forward Deployed AI Engineer on the TechEx team at West Monroe Partners builds and implements AI solutions to tackle business problems. This role requires direct work with advanced technologies and active involvement in deploying projects that create measurable results. Collaboration Expect to work closely with colleagues from a range of specialties. Teamwork is central to delivering AI projects that meet real-world needs and drive impact for clients. Locations Chicago Dallas Los Angeles Minneapolis New York San Francisco Seattle Washington, D.C.

Join a Transformative OrganizationAt Palantir, we create cutting-edge software that enables data-driven decision-making and operational excellence. Our innovative platforms equip partners to tackle significant challenges, from developing life-saving pharmaceuticals and predicting supply chain interruptions to locating missing persons and beyond.Your OpportunityWe are on the lookout for a dynamic Forward Deployed Software Engineer to become part of an exciting new team dedicated to crafting advanced Command and Control (C2) software for Autonomous Systems, aimed at enhancing operational and tactical missions. In this pivotal role, you will design, integrate, and deploy cutting-edge full-stack solutions that merge sensors, effectors, unmanned vehicles (UxVs), and intelligent decision-making frameworks. Your contributions will empower users to adeptly execute and manage diverse mission profiles utilizing autonomous technologies. Collaborating with experts in sensing, artificial intelligence, and systems engineering, you will play an integral role in delivering solutions that redefine complex military and civilian mission scenarios in real-world applications.

About UsAt LangChain, we are dedicated to making intelligent agents a common feature in our daily lives. Our platform empowers developers to transition from simple prototypes to production-ready AI agents that organizations can trust. Initially, we gained recognition through our open-source tools, and we have since evolved to provide a robust platform for the development, evaluation, deployment, and management of AI agents at scale.Our products, including LangChain, LangGraph, LangSmith, and Agent Builder, are utilized by teams from startups to Fortune 500 companies, such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and many others. Millions of developers count on LangChain to enhance their AI capabilities.With $125M raised in Series B funding from leading investors like IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in a phase of rapid product development and growth, where every team member has a significant role in shaping our technology and collaborative work environment.About the TeamThe Deployed Engineering team collaborates directly with businesses to design and implement AI agents in operational settings, transforming concepts and prototypes into reliable systems.This technically proficient team engages closely with customer engineers throughout the entire lifecycle, from pre-sales consultations to post-deployment support. Our primary goal is to achieve technical excellence, co-design agent architectures, and assist clients in managing their agents efficiently using the LangChain suite.About the RoleAs a Deployed Engineer, you will tackle some of the most challenging issues in applied AI—focusing on real-world systems that teams depend on rather than mere demonstrations or research. The rapid feedback loop ensures that your contributions are visible and impactful, directly influencing the construction of AI agents in practical applications.What You’ll DoCollaborate to design and develop production-level AI agents with customer teams.Engage with clients to ensure successful implementation and operation of AI solutions.

Location: Boston, MA; Costa Mesa, CA; Seattle, WA About Anduril Industries Anduril Industries builds advanced defense technology for the U.S. and allied nations. The company’s systems run on Lattice OS, a platform that fuses thousands of data streams into a real-time, 3D command and control environment. Anduril focuses on delivering autonomy, AI, computer vision, sensor fusion, and networking solutions to military operations quickly, often in months rather than years. Team Overview: Developer Platform The Developer Platform team provides the backbone for software development at Anduril. This group manages the main developer CLI, which sees over 93,000 uses by more than 2,300 engineers. CI/CD pipelines support 3,500+ engineers across 23 product lines in the U.S., Australia, and the U.K. The team also handles deployment and release management systems, as well as the company’s LLM adoption platform. Now, the team is launching a new agentic development initiative to build next-generation AI-centric developer infrastructure. What You Will Do Build infrastructure for multi-agent orchestration, enabling AI coding agents to operate autonomously on servers and manage tasks across repositories at scale. Develop a real-time, agent-optimized knowledge base that gives AI agents detailed context about codebases, architecture, and operational patterns. Create a skills and plugin platform so teams can encode domain expertise into reusable AI features. Improve CI/CD reliability and the developer experience across 23 product lines. Design and refine release tools to simplify software deployment to production and robotic platforms. Oversee and enhance Anduril’s LLM adoption platform, including model rollouts, capacity planning, cost tracking, and developer onboarding.

While reading this description, RapidSOS will have supported about 1,380 emergencies. RapidSOS builds technology to help create safer communities. The team is growing quickly and values trust, safety, innovation, urgency, and purpose over pride. Collaboration and impact are central to the culture. RapidSOS brings together data from over 600 million devices and partners with more than 210 technology companies. Its platform delivers critical information to over 22,000 public safety agencies in 11 countries. The RapidSOS HARMONY platform, an AI built for public safety, helps first responders access real-time data and situational awareness. Learn more at www.RapidSOS.com. Role Overview The Senior Forward Deployed Engineer (FDE) works directly with major clients as a technical partner. This position focuses on long-term relationships and solving complex technical challenges. FDEs become the main technical contact for their accounts and often integrate closely with client teams to help them get the most from the RapidSOS platform. This role calls for a patient, proactive, and consultative approach. Senior FDEs help clients reach ambitious technical goals and collaborate to design and build new solutions. Success in this position is measured by the ongoing growth, adoption, and impact of the partnerships established. Key Responsibilities Act as the primary technical owner and trusted advisor for a group of strategic clients, building strong relationships from engineering teams to executives. Develop deep technical expertise in both the RapidSOS platform and each client’s unique environment. Work with clients to design and co-develop tailored solutions for their needs. Locations Dallas, TX Philadelphia, PA Bay Area, CA Seattle, WA

Position SummaryAs the Director of Business Development, you will lead our dynamic business development team, driving their success and guiding the strategic direction of our initiatives. Your role will involve identifying lucrative market segments, crafting robust go-to-market strategies, and overseeing their implementation. You will also be responsible for recruiting, mentoring, and managing a high-performance team, establishing ambitious sales targets, and empowering your team members to reach their goals. Key ResponsibilitiesProvide strategic leadership to the business development team, ensuring clarity of direction and support for achieving sales objectives.Discover new market segments and evaluate their growth potential, collaborating with the team to formulate targeted strategies.Design and implement comprehensive go-to-market strategies for new products, ensuring they align with the overall company goals.Plan and execute go-to-market experiments to validate assumptions and refine market entry tactics.Develop and sustain co-selling opportunities by forging strategic partnerships and alliances.Recruit, train, and lead a high-performing business development team, fostering a culture of collaboration, excellence, and continuous improvement.Establish aggressive sales targets for the team, monitor progress, and provide coaching and support to help team members achieve their objectives.Work closely with the team to provide insights, strategies, and support for targeting specific customer segments.Engage regularly with the team to promote collaboration, share feedback, and adapt strategies based on market insights.Utilize customer behavior data, market trends, and analytics to derive actionable insights that shape go-to-market strategies and experiments.Stay informed about industry trends, the competitive landscape, and regulatory changes to uncover opportunities and assess risks.

About Ditto Ditto builds technology that keeps data connected at the edge, no matter the network conditions. Our peer-to-peer synchronization engine helps developers create real-time applications that work reliably, even in stadiums, airplanes, or remote military bases where internet access is limited or unavailable. With over $145 million in funding and partnerships with organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto supports mission-critical operations in aviation, retail, travel, hospitality, and defense. As a fast-growing startup, we value a diverse and inclusive team to help solve complex connectivity challenges worldwide. Role Overview Ditto is looking for an experienced Engineering Manager to lead our Forward Deployed Engineers (FDE) team, focusing on public sector clients. This is a customer-facing leadership role that blends technical depth with enterprise project delivery. The FDE team works closely with key customers, tackling integration challenges, building proof-of-concepts, supporting adoption, and channeling customer needs back to Ditto’s product and engineering groups. The manager will mentor engineers and act as a technical partner, helping Ditto deliver strong results in complex public sector environments. What You Will Do Lead, develop, and retain a team of Forward Deployed Engineers supporting enterprise and public sector customers. Set high standards for technical quality and customer engagement within the FDE team. Work closely with Sales, Customer Success, and Product teams to align engineering efforts with strategic account goals. Provide hands-on technical guidance on Ditto integrations, edge deployments, and architecture, including air-gapped, disconnected, and classified environments. Oversee project delivery: define scopes, manage workloads, remove blockers, and help clients achieve their objectives. Lead recruitment, onboarding, and career growth for FDE team members. Develop scalable processes, playbooks, and tools to improve team efficiency as the customer base grows. Champion the technical needs of public sector customers within Ditto. Location Remote. Candidates based in Atlanta, Austin, San Francisco, or Seattle are encouraged to apply.

Inflection.io is a cutting-edge venture-backed B2B marketing automation platform that empowers organizations to connect seamlessly with their customers and prospects from a unified interface. Our innovative solutions are trusted by industry leaders such as Sauce Labs, Postman, BILL, Mural, and Vercel, with many clients investing over $100K annually in our services.Our success speaks for itself, boasting impressive metrics: a stellar 5-star rating on G2, an exceptional over 100% Net Revenue Retention (NRR), and a consistent record of surpassing sales goals. Since our inception in 2021, we have secured $14M in funding, including an impressive $7.6M in fresh capital in 2024, ensuring a strong runway for growth.As the premier AI Marketing platform, AI technology is integral to our product development and market approach. This role is pivotal in driving that transformation. You will not merely onboard clients; instead, you will become an essential part of our Forward Deployed team, engaging deeply with specific customers to understand their unique needs and collaboratively build effective AI-driven solutions using Inflection's ContextGraph and MCP tools.

Join Aircall, a leading unicorn in AI-driven customer communications, where we empower over 22,000 businesses globally to boost revenue, enhance issue resolution speed, and expand customer-facing teams. Our innovative platform integrates voice, SMS, WhatsApp, and AI into a unified workspace, transforming customer communications.Our growth stems from a core belief: enabling teams to work smarter, not harder. With features like the AI Voice Agent for automating routine calls, AI Assist for simplifying post-call tasks, and AI Assist Pro offering real-time support, we drive improved revenue, expedited resolutions, and scalable team success.Headquartered in Paris with a robust North American base in Seattle, alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall is rapidly evolving. We pride ourselves on delivering a product our customers love and a business model backed by top-tier investors, all while fostering rapid AI innovation across various product lines.At Aircall, you'll become part of a dynamic organization. We prioritize ambition, product excellence, and execution with visible impact, swift decision-making, and genuine growth opportunities.Our Work Culture: We are driven by a customer-centric mindset, data-informed strategies, and a commitment to achieving meaningful results. Ownership, continuous development, and thoughtful responsiveness are valued. If you're excited to thrive in a collaborative, fast-paced setting where trust and impact are paramount, you will find your place here.Role Overview:As the Director of Forward Deployed Engineering & AI Go-To-Market Lead, you will oversee the technical execution, market positioning, and organizational integration of Aircall’s AI Communication Agent. In this pivotal role, you will lead and expand the Forward Deployed Engineering team while actively engaging in customer interactions to ensure consistent quality and impactful deployments.Collaborating across Sales, Account Management, Product, Engineering, Marketing, and Support, you will ensure the successful implementation and scaling of the AI Voice Agent. Your expertise will be crucial in shaping Aircall's AI market strategy, translating field operations into scalable models, and leveraging customer insights to evolve our products and go-to-market strategies.

Join our dynamic team at Collabera as a Software Engineer, where you will be a vital part of developing innovative software solutions that drive success for our clients.As a Software Engineer, you will be responsible for designing, coding, and implementing software applications while collaborating with cross-functional teams to deliver high-quality products. Your expertise will contribute to enhancing our software offerings and ensuring customer satisfaction.

Join our innovative team at Comtech LLC as a Software Development Engineer. In this role, you will be responsible for designing, developing, and implementing software applications that meet our customers' needs. You will collaborate with cross-functional teams to ensure seamless integration of software solutions and contribute to the overall success of our projects.

Join Airwallex as a Staff Software Engineer focused on enhancing productivity and driving innovation within our engineering teams. You will be responsible for developing high-quality software solutions that streamline processes and improve user experience. Collaborate with cross-functional teams to identify areas for improvement and implement effective solutions.

At NICE, we embrace limitless challenges and constantly strive to push beyond our boundaries. We are ambitious innovators committed to excellence, and if you share our passion, we have the perfect opportunity to ignite your career.Lead Software EngineerAs a Lead Software Engineer at NICE, you will play a crucial role in designing and enhancing core services within the NICE CXone platform. This position involves creating scalable cloud systems that cater to enterprise customers around the globe. You will leverage strong software engineering principles along with modern development practices, including AI-assisted tools and workflows that expedite delivery and elevate code quality.In this role, you will collaborate extensively with product managers, system analysts, and architects, while also mentoring fellow engineers and tackling intricate platform challenges.Key ResponsibilitiesDesign, build, and maintain scalable distributed services that are essential to the NICE CXone platform.Lead the architectural design and advancement of complex systems across various services, ensuring a balance of performance, reliability, and maintainability.Develop high-quality, maintainable code and conduct insightful code reviews that elevate the overall engineering standard within the organization.Create and implement automated testing and quality assurance strategies that enhance system reliability and engineering efficiency.Collaborate with product management, system analysts, architects, and other engineering teams to devise technical solutions that deliver significant value to customers.Offer technical leadership and mentorship, assisting engineers in cultivating strong engineering judgment and ownership.Take responsibility for production systems, diagnosing issues, resolving defects, and enhancing platform stability and resilience.Advocate for contemporary engineering practices, including automation, observability, maintainable architecture, and AI-enhanced development workflows that facilitate faster development and deeper system comprehension.Engineering Culture at NICEAt NICE, we believe that exceptional engineers own outcomes. Our teams concentrate on solving impactful problems for our customers and delivering results that go beyond mere task completion.Engineers in this position are empowered to think critically, propose solutions, and make technical decisions that propel systems forward. We value creativity, iterative improvement, and teamwork in tackling complex engineering challenges.