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Key Responsibilities:Engage directly with clients while developing innovative solutions. We seek a former Software Engineer or Forward Deployed Engineer who embodies the principle of automating tasks after they are completed once. Facilitate the migration of new clients from their existing support systems to Pylon. Lead customer migration meetings within your first week. Act as the primary problem-solver for clients as they transition their processes and data to Pylon. Develop a comprehensive knowledge of our product to guide clients toward optimal solutions, understanding that clients may not always know their needs. Participate in pre-sales discussions to provide expert insights into potential solutions. Become proficient in Pylon as well as other systems we migrate from, such as Zendesk and Intercom. Manage multiple customer migrations simultaneously and drive them to successful completion. Continuously enhance the migration process for better efficiency. Requirements:Must be located in or willing to relocate to San Francisco and eager to work in-person. Highly organized, diligent, and quick—ability to manage numerous migrations concurrently is essential. Detail-oriented and fast learner, capable of becoming an expert in multiple tools swiftly. A passion for tinkering with the product and proposing enhancements.
About the job
Join Pylon Labs and Shape the Future of B2B Post-Sales!
At Pylon Labs, we are pioneering an all-in-one B2B post-sales support platform that leverages conversational data and advanced intelligence to empower our clients to operate seamlessly in real-time.
Backed by renowned investors like a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1000 companies, including industry leaders such as Linear, Cognition (creators of Devin), Modal Labs, and Incident.io. We are also featured on the prestigious Enterprise Tech 30 List.
This position requires full-time, in-person commitment; we do not offer remote or hybrid arrangements.
About Pylon Labs
Pylon Labs is at the forefront of revolutionizing B2B post-sales support, delivering a robust platform that combines real-time operational capabilities with smart solutions. Our commitment to innovation is backed by top-tier investors and a growing client base of over 1000 companies.
Join Orchard as a Senior Robotics Software Engineer specializing in Perception & Localization. In this pivotal role, you will leverage your expertise in robotics software development to enhance our cutting-edge solutions. Collaborate with a dynamic team to innovate and optimize perception algorithms and localization techniques, driving advancements in our robotic systems.
Join Orchard as a Robotics Software Engineer specializing in Perception and Localization. In this dynamic role, you will be at the forefront of developing cutting-edge robotics software solutions that enhance our autonomous systems. Collaborate with a passionate team of engineers and researchers to push the boundaries of technology and innovation.
Be a Part of Our Team Revolutionizing Autonomy in ConstructionAt Bedrock Robotics, we are dedicated to transitioning artificial intelligence from theoretical frameworks to practical applications. Our talented team, comprising industry leaders who played pivotal roles in launching Waymo, driving Segment's $3.2 billion acquisition, and propelling Uber Freight to $5 billion in revenue, is on a mission to implement autonomous systems in heavy construction machinery throughout the nation. By streamlining billion-dollar infrastructure projects and enhancing safety on job sites, we are responding to the urgent need for housing, data centers, and manufacturing facilities amid the construction industry's labor shortage. In this role, you will bridge the gap between algorithms and heavy machinery, collaborating with seasoned construction professionals and elite engineers to tackle real-world challenges that traditional simulations cannot address. If you’re eager to leverage cutting-edge technology to make a significant impact alongside a skilled team, we invite you to join us.We are in the process of launching our inaugural fleet of retrofitted autonomous construction vehicles, and we seek a Perception Sensor Validation Engineer to develop and enhance our sensor pipelines, including Lidar, cameras, IMUs, and GPS.
Join our dynamic team at unto-labs as a Product Engineer where you will be at the forefront of innovation. In this role, you will design, develop, and enhance our cutting-edge products while collaborating with cross-functional teams. Your contributions will directly impact the product lifecycle, from conceptualization to deployment.
Full-time|$180K/yr - $250K/yr|On-site|San Francisco
About Unto LabsAt Unto Labs, we are a dedicated team of low-level engineers pushing the boundaries of distributed systems to harness the full potential of modern hardware. Our mission is to revolutionize blockchain technology, innovating from fundamental consensus mechanisms to finely-tuned networking stacks, serving applications that scale globally.About the RoleWe are on the lookout for a talented Systems Engineer to tackle the most complex challenges in distributed, high-performance computing. In this role, you will design and develop critical components of a base-layer blockchain, aiming to extract maximum performance from standard hardware. As part of our dynamic team, you will engage with the entire modern blockchain stack, including cryptography, consensus, distributed systems, and core kernels.Key ResponsibilitiesDesign robust systems ensuring effective process isolation.Develop and test high-performance subsystems from the ground up in C, with a focus on cryptography, consensus algorithms, and networking.Implement sophisticated error correction and data recovery solutions.Contribute to and enhance a suite of custom benchmarking and performance testing tools.QualificationsExtensive knowledge of systems programming languages (C, C++, Rust) with an emphasis on performance optimization.Strong understanding of contemporary CPU architectures, memory hierarchies, and low-level optimization strategies.Expertise in high-performance networking and protocol design.Familiarity with distributed systems and consensus algorithms.Why Join Us?Be at the cutting edge of blockchain technology, working on next-generation performance enhancements within a small, agile, and collaborative team.Collaborate with seasoned experts in high-frequency trading and the development of scalable ecosystems.Contribute to the architecture of a system capable of processing millions of transactions per second.Gain access to state-of-the-art hardware and development tools.Compensation and BenefitsCompetitive salary ranging from $180,000 to $250,000+ USD.Significant equity and potential for growth.A flexible working environment.
Full-time|$220K/yr - $240K/yr|On-site|San Francisco, CA
Join Us in Building a Safer Financial Future.At TRM Labs, we leverage blockchain analytics and AI technologies to empower law enforcement, national security agencies, financial institutions, and cryptocurrency enterprises in their battle against crypto-related fraud and financial crime. Our robust blockchain intelligence and AI solutions are designed to trace funds, identify illicit activities, construct cases, and provide comprehensive threat assessments. Trusted by leading global organizations, TRM Labs is dedicated to fostering a safer and more secure world.As part of our Data Platform team, you will work alongside a talented group of data scientists, engineers, and product managers to create highly available and scalable data infrastructure essential for TRM's products and services. In the role of Engineering Manager, you will spearhead the development of mission-critical systems and data services that analyze blockchain transaction activities at an unprecedented petabyte scale, contributing to a safer financial ecosystem for millions.Your Impact:Lead and mentor a dynamic team of skilled engineers, fostering a culture of technical excellence and collaboration.Provide ongoing coaching and technical guidance to your team and the broader engineering department.Assume responsibility for the quality and timely delivery of your team’s projects, ensuring optimal performance and reliability of critical services.Drive initiatives based on defined goals and measurable outcomes, aligning with key performance indicators (KPIs).Promote best practices in design and usability, developing scalable solutions accompanied by thorough documentation and knowledge sharing.Address escalations from operations and collaborate with various teams to resolve production incidents effectively.Work closely with management and product teams to strategize, estimate, and prioritize roadmap objectives, while identifying upcoming opportunities and risks.Develop highly reliable data services that integrate seamlessly with numerous blockchain protocols.Create and manage ETL pipelines that process and transform petabytes of structured and unstructured data in real time.Design efficient data models for optimal storage and retrieval, ensuring sub-second latency for querying blockchain data.Oversee the deployment and monitoring of large database clusters, ensuring high performance and availability.Collaborate cross-functionally with data scientists and backend engineers to deliver exceptional solutions.
Join Bright Machines as a Senior Robot Perception Engineer, where you will play a pivotal role in advancing our smart robotics technologies. You will be responsible for developing and optimizing perception algorithms that enhance the functionality and efficiency of our robotic systems.As part of our innovative team, you will collaborate with engineers and researchers to implement state-of-the-art solutions that drive automation in various industries. Your expertise will be crucial in refining our systems to adapt to complex environments and improve operational outcomes.
Join Pylon Labs and Shape the Future of B2B Post-Sales!At Pylon Labs, we are pioneering an all-in-one B2B post-sales support platform that leverages conversational data and advanced intelligence to empower our clients to operate seamlessly in real-time.Backed by renowned investors like a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1000 companies, including industry leaders such as Linear, Cognition (creators of Devin), Modal Labs, and Incident.io. We are also featured on the prestigious Enterprise Tech 30 List.This position requires full-time, in-person commitment; we do not offer remote or hybrid arrangements.
Who We AreAt Twelve Labs, we are at the forefront of innovation, developing state-of-the-art multimodal foundation models that enable video comprehension akin to human understanding. Our models have set new benchmarks in video-language modeling, unlocking more intuitive and expansive capabilities that fundamentally reshape how we engage with and analyze diverse media formats.With an impressive funding of $107 million from Seed and Series A rounds, we are proudly supported by leading venture capital firms, including NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, alongside renowned AI pioneers such as Fei-Fei Li, Silvio Savarese, and Alexandr Wang. Our headquarters in San Francisco, complemented by a significant presence in the APAC region with offices in Seoul, highlights our dedication to spearheading global innovation.As a globally minded organization, we celebrate the uniqueness of each individual’s journey. The diversity in our cultural, educational, and personal experiences empowers us to continuously challenge conventional ideas. We seek passionate individuals driven by our mission, eager to make a difference as we expand the horizons of technology to transform the world. Join us in revolutionizing video understanding and multimodal AI.About the RoleThis position requires an active US Department of Defense or Intelligence Community TS/SCI clearance.We are looking for a distinguished Solutions Engineer to provide direct support to US public sector clients. In this capacity, you will serve as the essential link between Twelve Labs' advanced video understanding platform and critical government operations.You will not merely be a consultant presenting a pitch deck; instead, you will act as a technical owner responsible for delivering production solutions. You’ll analyze an agency's workflow on Monday, design a solution utilizing our video AI models by Wednesday, and deploy a working prototype by Friday.This role merges the independence of a startup engineer with the significance of aiding vital government missions. You will collaborate in small, agile teams and take full ownership of the execution of high-impact projects that serve the public interest.Candidates should be prepared to travel up to 10% annually for conferences, off-site meetings, and other business-related events as required. This position may necessitate participation in on-site interviews and/or completion of in-person onboarding processes.
Join Pylon Labs and Shape the Future of B2B Post Sales!At Pylon, we are revolutionizing B2B post-sales support with an all-inclusive platform that leverages conversational data and advanced intelligence, empowering our clients to manage their operations seamlessly in real-time.Supported by leading investors including a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1,000 companies such as Linear, Cognition (creators of Devin), and Modal Labs, who trust us to streamline their support and customer success workflows. We are also honored to be featured on the Enterprise Tech 30 List.This role is fully in-person; remote or hybrid options are not available. Your RoleEngage directly with customers while developing bespoke solutions.We seek a former Software Engineer who appreciates the power of automation—complete a task once and automate it, never to revisit it.Facilitate the migration of new customers from their legacy support systems to Pylon.Lead customer migration meetings within your first week.Serve as the primary 'problem-solver' for customers as they transition to Pylon, guiding them through the reconstruction of their processes and data.Become a product expert and assist customers in identifying the most suitable solutions, even when they may not initially understand their needs.Participate in pre-sales calls, showcasing your expertise in potential solutions.Develop proficiency not only in Pylon but also in the systems we are migrating from (e.g., Zendesk, Intercom).Manage multiple customer migrations simultaneously, ensuring timely completion.Continuously refine and enhance the migration process.RequirementsMust be located in or willing to relocate to San Francisco and eager to work on-site.Highly organized and quick to adapt; you’ll be managing multiple migrations concurrently.Detail-oriented with a strong capacity to learn rapidly; you will need to master various tools promptly.A passion for product innovation and the ability to suggest enhancements.Our BenefitsWe offer a vibrant work culture with numerous perks to enhance your experience.
Join Our Team at Pylon Labs!At Pylon, we are on a mission to redefine the B2B post-sales landscape. Our innovative all-in-one platform leverages conversational data and advanced intelligence to empower our clients to manage their operations seamlessly and in real-time.Pylon is proudly backed by top-tier investors including a16z, BCV, General Catalyst, and Y Combinator.Today, over 1000 companies, including notable names like Linear, Cognition (the team behind Devin), Modal Labs, and Incident.io, rely on Pylon for their support and customer success workflows. We are also honored to be featured on the Enterprise Tech 30 List.Our product encompasses a vast problem space, presenting numerous opportunities for impactful contributions. We are eager to bring on board several exceptionally skilled software engineers across various tech stacks.Are You the Right Fit?You prefer coding over meetings and are committed to delivering high-quality work.You possess strong engineering fundamentals, write efficient code, and understand your strengths and areas for growth.You thrive on autonomy and take ownership of your projects.You are located in San Francisco or are willing to relocate, and you value in-person collaboration to foster a vibrant company culture.Familiarity with React, Golang, GraphQL, and AWS is a plus.You will be joining a highly skilled technical team with senior engineers from respected organizations such as Samsara, Affinity, and Airbnb.Perks of Joining Pylon Comprehensive medical, dental, and vision coverage for employees. 401(k) retirement plan with company match. Commuter benefits to ease your travel. Generous parental leave. 14 company holidays and unlimited paid time off. Annual offsite retreats. Free lunch, dinner, and snacks at the office to fuel your day. Fitness stipend to support your well-being.About Pylon LabsFunding: Series B led by a16z and BCV, with a total of $51M raised.Founders: [Details about the founders].
Join Pylon Labs and Shape the Future of B2B Post Sales!At Pylon, we are on a mission to revolutionize B2B post-sales support with our all-in-one platform that leverages conversational data and advanced intelligence. Our goal is to empower our clients to manage their operations seamlessly in real-time.Backed by leading venture capital firms including a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1,000 companies, such as Linear, Cognition (Windsurf), and Modal Labs, who rely on Pylon for their support and customer success workflows. Discover more about us on the Enterprise Tech 30 List.This position is fully in-person at our San Francisco office; we do not provide remote or hybrid work options.Your RoleYou will manage the complete migration process for our clients, which encompasses translating their existing workflows, enabling their teams, and assisting with the transfer of historical data.We believe in utilizing our products ourselves; thus, you will develop strong fluency in our platform. By the end of your first week, you will be fully equipped to guide both yourself and others in using Pylon effectively.As the primary expert on Pylon implementations, you will also gain in-depth knowledge of legacy support systems such as Zendesk and Intercom that we transition customers away from.You will be the first point of contact for customer inquiries related to our product, addressing questions ranging from simple how-tos to intricate edge cases.Handle multiple customer migrations simultaneously, ensuring successful outcomes; currently, we boast zero failed migrations, and we intend to maintain this record.QualificationsMust be located in or willing to relocate to San Francisco and enthusiastic about working on-site.Highly organized, diligent, and swift; you will manage over 20 migrations concurrently.Comfortable engaging with customers via chat and video regularly.A collaborative team player; our Solutions Engineering team is small yet impactful. We thrive on collective efforts, valuing the best ideas regardless of their origin.Detail-oriented with the capacity to learn rapidly; you will need to master various tools quickly.
Join Our MissionAt Aquabyte, we are dedicated to transforming the sustainability and efficiency of aquaculture. Our ambitious mission aims to enhance fish farming practices, promoting a healthier production of low carbon protein while addressing significant climate change challenges. As the fastest growing food-production sector globally, aquaculture stands at the forefront of technological innovation to ensure our oceans are harvested and preserved for future generations.We embrace diversity and are driven by our mission. If you find our vision compelling, we would love to connect with you.Our Innovative ProductPresently, we focus on empowering salmon farmers with insights into their fish populations, enabling eco-friendly decision-making. Utilizing custom underwater cameras, advanced computer vision, and machine learning, our technology quantifies fish weights, assesses health status, and formulates optimal feeding strategies in real-time. Our comprehensive product consists of on-site hardware for image capture, cloud-based data processing pipelines, and a user-friendly web application, presenting numerous exciting challenges across all aspects of our technology stack.Above all, Aquabyte prioritizes customer satisfaction. Our product development is guided by the needs of fish farmers, ensuring that we consistently deliver exceptional value.Role OverviewAs a Perception Engineer, you will be instrumental in developing and implementing cutting-edge sensing technologies for fish farms worldwide. While our current offerings leverage underwater cameras and computer vision for assessing fish health and growth, we are expanding our sensor capabilities to create a holistic understanding of the underwater ecosystem.
About Absentia LabsAbsentia Labs is at the forefront of innovation, creating intelligent systems that integrate artificial intelligence, biology, chemistry, and large-scale engineering. Our mission is to convert intricate scientific data into machine intelligence that can reason, generalize, and foster discovery.We tackle the challenges of fragmented, noisy, and interconnected biomedical data, transforming it into a meaningful signal through robust data foundations and well-designed learning systems that are scalable across different modalities, tasks, and uncertainties. This position emphasizes the design and training of such systems.The RoleAs a Senior AI/ML Engineer, you will spearhead the architecture, training, and deployment of large-scale machine learning models that are central to Absentia Labs’ AI initiatives. Your role will bridge model architecture, training systems, and production infrastructure, granting you significant ownership of the technical direction.This position is tailored for engineers experienced in training large models in real-world production settings, who are adept at navigating scale and can analyze both learning dynamics and system constraints.What You’ll DoDesign, train, and evaluate large-scale models, including Large Language Models (LLMs), diffusion models, and Graph Neural Networks (GNNs).Own end-to-end training pipelines, from dataset interfaces and batching strategies to distributed training and checkpointing.Make informed decisions regarding model architecture, objective functions, optimization strategies, and scaling principles.Develop and enhance distributed training systems (data parallelism, model parallelism, sharding, mixed precision).Collaborate closely with data engineers to establish ML-ready datasets and streaming interfaces.Translate vague scientific or product requirements into solid ML solutions.Lead model assessment, ablation, and iteration with a focus on generalization, stability, and reproducibility.Contribute to architectural decisions concerning model serving, inference efficiency, and lifecycle management.Provide technical leadership through design reviews, mentorship, and cross-functional collaboration.Who You AreYou are a senior ML engineer with a holistic approach to models as systems. You comfortably navigate uncertainty, make informed trade-offs between compute, data, and performance, and take ownership of outcomes from research through to deployment.
Join Pylon Labs: Pioneering B2B Post-Sales SolutionsAt Pylon, we are at the forefront of innovation, creating a comprehensive B2B post-sales support platform that harnesses conversational data and advanced intelligence. Our mission is to empower our clients to manage their operations seamlessly in real-time.With backing from renowned investors such as a16z, BCV, General Catalyst, and Y Combinator, we are proud to support over 1,000 companies, including Linear, Cognition (creators of Devin), Modal Labs, and Incident.io, in streamlining their customer success workflows with our platform. We are also honored to be featured on the Enterprise Tech 30 List.Your Role and ResponsibilitiesDevelop and integrate security features within the product such as audit logging, RBAC, SCIM, SAML, and more.Oversee security review processes, including SOC 2, ISO 27001, HIPAA compliance, and bug bounty programs.Act as the security expert in pre- and post-sales discussions.Facilitate rapid development while ensuring robust security measures are upheld.Lead projects from customer requests through design to deployment.Who You AreYou have experience in building or shipping security features.You have contributed to security and compliance initiatives in a startup or dynamic environment.You are adept at engaging with customers and clarifying technical decisions.You excel when given autonomy, taking ownership of projects, and managing your own tasks.You are located in San Francisco or are open to relocating, enjoy in-person collaboration, and are committed to fostering a positive workplace culture.You are proficient in technologies such as React, Golang, GraphQL, and AWS.You will be joining a skilled technical team of senior engineers from prestigious companies like Samsara, Affinity, and Airbnb.Perks of Working with Us Comprehensive medical, dental, and vision coverage for employees 401(k) retirement savings plan Commuter benefits Generous parental leave 14 company holidays plus unlimited PTO Annual team offsite
Join Us at Pylon as a Software Engineer - AI AgentsAt Pylon, we are revolutionizing the B2B post-sales landscape. Our comprehensive platform, driven by conversational data and advanced intelligence, empowers businesses to operate seamlessly in real-time.Supported by notable investors such as a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1000 companies, including Linear, Cognition, Modal Labs, and Incident.io. Our inclusion in the Enterprise Tech 30 List shines a light on our impact.With a vast problem domain, we are eager to expand our team of talented software engineers to tackle the exciting challenges ahead. Your contributions will directly influence the development of our innovative solutions.Your RoleDevelop and implement the next generation of AI features at Pylon, swiftly adapting based on user feedback.Enhance the quality and efficiency of existing AI functionalities.Are You the Right Fit?If you prefer coding over meetings and value productivity, you might fit right in.Strong engineering fundamentals and efficient coding skills are essential.Autonomy excites you; you enjoy owning details and managing your projects.Located in San Francisco or willing to relocate? We value in-person collaboration as we cultivate a vibrant team culture.Our tech stack includes React, Golang, GraphQL, and AWS.Join a team of experienced engineers from prestigious companies like Samsara, Affinity, and Airbnb.What We Offer Comprehensive medical, dental, and vision coverage for employees 401(k) retirement plan Commuter benefits Parental leave 14 company holidays plus unlimited PTO Annual offsite retreats Meals and snacks provided at the office Fitness stipend
Who We AreAt Twelve Labs, we are at the forefront of creating innovative multimodal foundation models capable of understanding videos as humans do. Our groundbreaking models have set new benchmarks in video-language modeling, enhancing our capabilities and fundamentally changing how we engage with and interpret diverse media formats.Backed by an impressive $107 million in Seed and Series A funding, our organization enjoys support from prestigious venture capital firms including NVIDIA's NVentures, NEA, Radical Ventures, and Index Ventures, along with visionary leaders in AI such as Fei-Fei Li, Silvio Savarese, and Alexandr Wang. With our headquarters in San Francisco and a significant presence in Seoul, our global reach reflects our dedication to fostering innovation worldwide.We celebrate the individual journeys of our team members, recognizing that our diverse cultural, educational, and life experiences enable us to continuously challenge the status quo. We seek passionate individuals who resonate with our mission and are eager to create a meaningful impact as we expand the horizons of technology to reshape the world. Join us in our quest to revolutionize video comprehension and multimodal AI.About the RoleAs a Senior Backend Software Engineer at Twelve Labs, you will play a pivotal role in developing the server-side infrastructure that powers our new agentic application layer. You'll be an integral part of a small, high-impact team, taking ownership of the essential transition from prototype to a production-ready platform.Travel Requirements: Up to 25% travel to Los Angeles is expected.Candidates should be prepared to travel up to 10% annually for conferences, off-site meetings, and other business-related activities as required. This position may involve participating in on-site interviews and in-person onboarding processes.Your ResponsibilitiesBackend DevelopmentDesign and implement backend services for video processing workflows, including ingestion, transcoding, 4K export, metadata extraction, and timeline operations.Architect scalable and reliable systems to support enterprise-level video workloads using cloud-native infrastructure (AWS, GCP).Develop and optimize APIs that power real-time and asynchronous frontend workflows, focusing on streaming data delivery and long-running job orchestration.Ensure performance and reliability of distributed video processing pipelines, meeting low latency and high throughput requirements.
Full-time|Hybrid|Mountain View, CA USA; San Francisco, CA USA;
Join Waymo as a Senior Machine Learning Engineer focusing on Perception LLM/VLM. In this role, you will leverage cutting-edge machine learning techniques to enhance our autonomous driving technology. You will collaborate with a talented team of engineers and researchers to develop algorithms that improve our perception systems, ensuring safety and efficiency on the road.
Full-time|$200K/yr - $275K/yr|On-site|San Francisco, CA
Contribute to a Safer World.At TRM Labs, we specialize in blockchain analytics and AI solutions tailored for law enforcement, national security agencies, financial institutions, and cryptocurrency businesses. Our mission is to empower organizations to detect, investigate, and mitigate crypto-related fraud and financial crime. Our advanced blockchain intelligence and AI platforms provide comprehensive tools for tracing the flow of funds, identifying illicit activities, building strong cases, and creating a cohesive operational picture of potential threats. Trusted by prominent agencies and businesses globally, TRM is dedicated to fostering a safer, more secure world for everyone.As an AI Research Engineer, you will be a vital member of our AI Engineering team, which is dedicated to refining model selection, fine-tuning, and evaluation strategies for large-scale AI systems. In this senior individual contributor role, you will spearhead technical initiatives aimed at enhancing model performance and orchestration, thereby directly influencing the competitiveness of our AI Engineering platform.Your Impact:Design, develop, and take ownership of a production-grade evaluation system that leads to measurable advancements in model accuracy and latency.Lead experimentation processes, fine-tuning efforts, and feedback-driven evaluation loops to continuously optimize models.Enhance the orchestration of AI/ML systems to guarantee scalable, resilient, and high-impact deployments.Raise technical standards through engineering excellence, mentorship, and leadership as a senior individual contributor.Qualifications We Seek:Proven advanced programming skills in Python and SQL, complemented by strong system design abilities.Extensive experience in deploying machine learning/deep learning models in production environments (experience with LLM/GenAI is highly preferred).Solid understanding of experimentation frameworks, evaluation metrics, and ML Ops best practices.Demonstrated capability to manage critical systems end-to-end while effectively collaborating with cross-functional teams.About Our Team:Our AI Engineering team fosters a collaborative and interdependent environment, promoting an inclusive culture where connections go beyond professional interactions. We value diverse perspectives and are looking for individuals who are results-oriented and personable, possessing strong communication, leadership, and teamwork skills, combined with a positive, solutions-focused attitude.As a globally distributed team, members may observe varied time zones, allowing for flexible collaboration.
Join Us at Pylon Labs: Shaping the Future of B2B Post SalesAt Pylon Labs, we are revolutionizing the B2B post-sales support landscape with our all-in-one platform that leverages conversational data and sophisticated intelligence. Our mission is to empower businesses to operate seamlessly and in real-time.We are proudly backed by top investors including a16z, BCV, General Catalyst, and Y Combinator, and currently support over 1000 companies, including Linear, Cognition (creators of Devin), Modal Labs, and Incident.io, in managing their support and customer success workflows.Recognized on the Enterprise Tech 30 List, our product covers a vast problem space, offering numerous opportunities for innovation and ownership. We are excited to welcome several talented software engineers to our dynamic team.Your Role: What You'll DoDevelop and enhance the infrastructure that drives Pylon's AI capabilities, including prompt execution and search infrastructure.Elevate the observability of LLMs through comprehensive AI evaluations, and prepare Pylon's AI for scalable growth.Enhance the quality and performance of our AI features.Are You the Right Fit?You prefer focusing on building and delivering code over excessive meetings.You possess solid engineering fundamentals, code efficiently, and are aware of your strengths and areas for growth.You excel in autonomous environments where you can manage your own projects and details.You are located in San Francisco or willing to relocate, enjoy in-person collaboration, and are committed to fostering a vibrant company culture.Familiarity with React, Golang, GraphQL, and AWS is a plus.Join a team of seasoned engineers from prestigious companies such as Samsara, Affinity, and Airbnb.Our Benefits Comprehensive medical, dental, and vision coverage for employees 401(k) retirement plan Commuter benefits Parental leave 14 company holidays plus unlimited PTO
Sep 12, 2025
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