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Forward Deployed Engineer - Munich

OpenAIMunich, Germany
Hybrid Full-time

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Experience Level

Experience

Qualifications

5+ years of engineering or technical deployment experience in customer-facing roles; Proven track record in scoping and executing complex systems in dynamic environments; Skilled in writing production-grade code across frontend and backend, particularly with Python and JavaScript.

About the job

About Our Team

At OpenAI, our Forward Deployed Engineering team collaborates closely with clients to transform groundbreaking research into robust production systems. We thrive at the intersection of delivering exceptional customer experiences and advancing our core platform capabilities.

About the Position

As a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end deployments of state-of-the-art models, working directly with our most pivotal clients. You will take ownership of discovery, technical scoping, system architecture, development, and production launch, closely collaborating with customer engineering and domain experts.

Your success will be measured by production integration, quantifiable workflow improvements, and evaluation-driven insights that inform product and model development. Your role will involve significant collaboration with our Product, Research, Partnerships, Governance, Risk and Compliance (GRC), Security, and Go-To-Market (GTM) teams.

This position is based in Munich, following a hybrid work model of three days in-office each week. We provide relocation support and anticipate travel requirements of up to 50%.

Your Responsibilities

  • Lead the technical delivery across various deployments from initial prototype to stable production environment

  • Develop full-stack systems that drive customer value and enhance learning processes

  • Engage closely with customer teams, assess their requirements, and facilitate the adoption of your solutions

  • Define project scopes, sequence deliverables, and proactively eliminate obstacles

  • Balance trade-offs between scope, speed, and quality, adjusting strategies to maintain delivery timelines

  • Contribute directly to the codebase when needed to ensure clarity and progress

  • Document effective working patterns in the form of tools, playbooks, or reusable components for team utilization

  • Provide valuable field feedback to enhance Research and Product understanding of model effectiveness

  • Facilitate team progress through clear communication and diligent follow-through

Ideal Candidate Profile

  • Possess over 5 years of engineering or technical deployment experience, particularly in customer-facing roles

  • Demonstrated ability to scope and deliver intricate systems in fast-paced or uncertain environments

  • Proficient in writing and reviewing production-quality code across both frontend and backend, including Python, JavaScript, and other relevant technologies

About OpenAI

OpenAI is at the forefront of artificial intelligence innovation. Our mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. We develop cutting-edge AI technologies while partnering with businesses to create impactful, real-world applications.

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